Ratings based on 788 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Dec-2017
Hotel staff were excellent! Very accomodating. Only complaint was hot tub was not working
5 out of 5
Recommended
for Everyone
by A verified traveller from Moncton, NB

overall excellent

Posted 1-Dec-2017
we were moving house and needed a hotel for 1 night. we got in late, but the room was quiet, comfortable, and staff were courteous and helpful on check in and out. the room and bathroom were clean. and the hot breakfast really hit the spot. thanks. it was a one night break that we needed.
4 out of 5
Recommended
for Everyone
by A verified traveller

A quick night stay

Posted 1-Dec-2017
Pros: Beds, breakfast, pleasant staff
Cons: The bathroom door in room 210 and others if they are the same. The pool area could use an update as well.
Location: We did not go to the casino but would be a great place to stay for those looking to spend time there as it's right next door.
We were in Moncton for the night on a shopping trip. We checked in late but the staff at the front desk were very welcoming and quickly got us setup with our room. The room was fine but the bathroom door definitely needs updated from its closet-style double doors. The beds were very comfortable and we woke up feeling quite refreshed. We were pleasantly surprised with the breakfast options and the employee working it made sure to keep it clean and stocked. Would stay again for sure.
2 out of 5
by A verified traveller

close to many amenities

Posted 30-Nov-2017
Pros: it was walking distance to where I had to be for a conference.
Cons: breakfast was not great, rooms were cold and service was not as good as other hotels I have stayed.
Location: I was there on a business trip so didn't do much "fun" stuff but it was close to most restaurants and shopping you would want to do.
after booking and stating that I would not be arriving until after midnight, I arrived to find they had cancelled by reservation. When I told them I had stated I would be arriving after midnight I then got pushback for reserving with a visa/debit card. I asked why they allow online booking with this kind of card if they won't hold reservations with it and they just said they have been having difficulties with it. After much debate, they finally gave me a room. It was very small, cold and when they cleaned the bathroom they took the toiletries and didn't replace them.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Nov-2017
Check in was smooth and easy .... Herb was excellent to work with and made check in pleasureable. Would recommend to other travelers staying in the area and looking to visit the cansio
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, Alberta

Posted 27-Nov-2017
Pros: Clean, well equipped room, very comfortable bed, quiet heating and air conditioning system. Easy access to Trans Canada Highway and Mountain Road.
Reserved for 7 nights and when I arrived just before the weekend, the hotel, which was almost fully booked, had no record of the reservation from Expedia. The front desk manager went the second mile and gave me one of their best rooms for the first three nights without charging extra. Will definitely stay again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Nov-2017
Great staff..lovely room..comfortable bed..lots of parking..will be staying again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Truro, NS

Nice hotel, love the room

Posted 20-Nov-2017
Great value, comfortable room. Easy access to the highway, shopping, and eating.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 17-Nov-2017
It was a great hotel, loved our night there! The staff was very friendly, the room was big and the bed was very comfortable! I’ll be staying there again in the future. This hotel will probably be my go-to when staying in Moncton.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to casino

Posted 16-Nov-2017
Clean room, comfortable bed. Lots of choices for breakfast.