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Crowne Plaza Moncton-Downtown, an IHG Hotel

Photo gallery for Crowne Plaza Moncton-Downtown, an IHG Hotel

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Crowne Plaza Moncton-Downtown, an IHG Hotel

Crowne Plaza Moncton-Downtown, an IHG Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1005 Main St, Moncton, NB, E1C1G9

Explore the area

  • Popular LocationAvenir Centre1 min walk
  • Popular LocationJones Lake11 min walk
  • Popular LocationFree Meeting House17 min walk
  • AirportMoncton, NB (YQM-Greater Moncton Intl.)9 min drive

Choose dates to view prices

About this area

Moncton

Located in Moncton, Crowne Plaza Moncton-Downtown, an IHG Hotel is in the city center and near a train station. The area's natural beauty can be seen at Jones Lake and Irishtown Nature Park, while Thomas Williams House and Moncton Capitol Theatre are cultural highlights. TreeGo Moncton and Magic Mountain Water Park are also worth visiting.

What's nearby

  • Avenir Centre - 1 min walk
  • Moncton Capitol Theatre - 5 min walk
  • Moncton Market - 6 min walk
  • Jones Lake - 11 min walk
  • Free Meeting House - 17 min walk

Getting around

  • Moncton, NB (YQM-Greater Moncton Intl.) - 9 min drive

Restaurants

  • T Bones — 1 min walk
  • Taj Mahal Flavour of India — 4 min walk
  • Cinta Ria — 5 min walk
  • C'est la Vie — 6 min walk
  • Piatto — 6 min walk

About this property

Crowne Plaza Moncton-Downtown, an IHG Hotel

Eco-friendly hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 191 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include 24-hour room service and premium bedding.
Crowne Plaza Moncton-Downtown, an IHG Hotel offers 191 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 12.00 per night)
  • Valet parking on site (CAD 14.00 per night)
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: CAD 11.95-14.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Conference space (150695 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 11.95 and CAD 14.95 per person (approximately)
  • Self parking fee: CAD 12.00 per night
  • Valet parking fee: CAD 14.00 per night
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Moncton-Downtown
Crowne Plaza Moncton-Downtown
Crowne Plaza Moncton Downtown Hotel Moncton
Crowne Plaza Moncton Downtown New Brunswick
Moncton Crowne Plaza
Crowne Plaza Moncton-Downtown Hotel
Crowne Plaza Moncton Downtown
Crowne Plaza Moncton-Downtown, an IHG Hotel Hotel
Crowne Plaza Moncton-Downtown, an IHG Hotel Moncton
Crowne Plaza Moncton-Downtown, an IHG Hotel Hotel Moncton

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 244 out of 707 reviews
5 - Excellent 35%
Rating 4 - Good. 302 out of 707 reviews
4 - Good 43%
Rating 3 - Okay. 93 out of 707 reviews
3 - Okay 13%
Rating 2 - Poor. 45 out of 707 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 707 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and obviously newly renovated. But plain. I'm not sure what I was expecting, but it is a Crowne Plaza. I've stayed in other new or newly renovated motels/hotels with a lesser name that were as nice.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
The staff seemed nervous and distracted.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the jacuzzi tub in our room except that the plug was broken so it was difficult to take out. Didn't like that there wasn't any wine glasses provided in the room & the room had a huge wet spot on the carpet when we arrived that stayed wet the whole time including until the next day when we checked out. Not sure if it was from cleaning a spot from previous guest or if cleaning staff didn't realize it was there & missed it entirely but it didn't feel good to walk over it on way too & from washroom.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was lovely and clean, the staff were friendly and accommodating, and the room was lovely. However, we were kept up all night by people outside in the hallway running around, knocking on a bunch of doors (between 330 and 430am).
Stayed 1 night in Sep 2021

4/5 Good

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Crowne Plaza is an okay place to stay for a night or two. The staff are friendly and helpful and the hotel is walking distance to restaurants. While the room itself was updated, I found the lighting was too dim everywhere (bathroom, room, hallways). Also, while this is a pet friendly hotel, there is no grass on the property, so I had to take my dog across the road to the Hyatt for his bathroom break.
Stayed 2 nights in Aug 2021