Front of property
Check availability

Reviews of Pierre & Vacances Résidence Les Citronniers

3 out of 5
Pierre & Vacances Résidence Les Citronniers
17 rue Partouneaux, Menton, Alpes-Maritimes

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 222 reviews" "
Rating 8 - Good. 99 out of 222 reviews" "
Rating 6 - Okay. 43 out of 222 reviews" "
Rating 4 - Poor. 10 out of 222 reviews" "
Rating 2 - Terrible. 5 out of 222 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Kind and helpful personnel.
Stayed 7 nights in Sep 2023

8/10 Good

Mary

Travelled with partner
Disliked: Property conditions & facilities
Met our needs but not in main town area
Stayed 4 nights in Aug 2023

8/10 Good

Anson

Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2022

8/10 Good

Sobia

Stayed 2 nights in May 2022

8/10 Good

Nicola

Stayed 4 nights in Sep 2021

8/10 Good

Laura

Business traveller
Liked: Cleanliness, room comfort
Very good
Strange bed but overall good.
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money if you desire a kitchen.
The 80 hotel residences are directly in the center of Menton. Minimum stay is two days. The pricing is excellent, especially if you like to have a fully equipped kitchen with microwave, stove, fridge, dish washer, plates etc. The units have balconies. The concierge staff which is available until 7pm is very kind and helpful. Standard Wifi is free and High-Speed Wifi is affordable. Depending on pricing of other hotel options and your budget, it is certainly the best option if you like a kitchen. When you book via www.hotels.com, you get your extra free night with every 10 nights booked.
Stayed 2 nights in Nov 2019

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. One week stay so far.
Due to numerous stays in several hotels in Menton over the years, the Pierre & Vances Residence Les Citronniers has several advantages: 1. Great value for money and one of the best priced hotels. 2. Very nice and helpful concierge team. 3. Quiet rooms options and modern windows reduces any external sounds. 4. The kitchen has a microwave and kitchen stove. 5. Excellent location in the middle of Menton and therefore 1 to 3 minute walk to the most important daily stores you might want to see. 6. 80 units offers availability with the risk of all units being reserved on certain days, giving flexibility in terms of stay and extensions. 7. Balcony 8. Great air condition/heating. 9. Wash and dryer room with fair prices and lower pricing than public / other options. 10. The standard free Wifi is sufficient for standard emails, websites, but not for IP and Skype calls, larger emails and downloads. A high-speed internet option has different pricing plans as e.g. EUR 15 for 3 days, ..., EUR 45 for 1 month.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2019

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very clean and more spacious than photos indicate. Our children loved the bunk beds. It was not a long stay so we did not mind the foldout bed. Would have been nice to have a bathroom hair dryer. Overall happy with the room. It's also close to the beach and the older part of the city.
Stayed 1 night in Aug 2019

8/10 Good

Manon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2019

10/10 Excellent

Eileen, The Great Midwest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviewers who don't like this place are generally those who don't understand what a Pierre et Vacance style of residence is all about. Once you understand what to expect, you'll see that this place is great, especially for the price. Read all the information -- it states clearly when the front desk is open and when you can check in. Time your arrival accordingly. Also know that there is not daily housekeeping. You are basically renting a little apartment -- so cleaning it is up to you. Yes, that means you have to take out your own trash and buy your own toilet paper (after the first roll). And you'll have to make your own bed. But the advantages are many! Having a kitchenette is wonderful, as there are just so many great little shops and markets to buy fresh food to make simple meals. A supermarket is about 2 minutes away, with other options in the area. And don't miss the daily Marche--the fresh market close to the sea. You won't go hungry in Menton! You're also about 5 minutes from the beach. If you want a lavish room to Instagram and brag about all over social media, this won't be your first choice. But if you want a fine, clean, simple place where you can cook and live like a local, this can't be beat for the price! It's a great value. Enjoy!
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I liked that it had parking in the facility I did not like how the charge for parking wasn't mentioned I did not like how there was a charge to clean the room I did not like that tfront desk was rude I did not like that the front desk was not available as they have short working hours and would close
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Situation excellent. Pleasant. Didn't like very short reception hours and receptionist didn't recognise Expedia booking, said it didn't mean anything to them !
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

christian

Disliked: Staff & service
Poor respect for customers
I was charged first day 10 eur per day for the parking, last day they changed the password at 12pm, when i came back 9pm i could not go inside.I asked for refund and i was not redunded.I asked for toilet paper and I was told there is only one suplied the rest I have to buy.Very bad customer service.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for the week
The room offered everything we needed during our stay in Menton. Although small, with the help of the fold away bed there was plenty of room whether dining in, or in bedroom configuration. The bed was also of a good standard with a memory foam type mattress.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Overall ok.
Good self cathering apartment. A bit old fashioned but with all the amenities. Really central and close to the grocery store. The only thing is they need to buy new pillows. They were so old and flat, I did not feel safe to put my head on them. Bring your own!
Stayed 4 nights in Oct 2017

6/10 Okay

Maggie, Glasgow

Liked: Cleanliness, property conditions & facilities
Beware late arrival
My main problem with Pierre et Vacances, Les Citronniers, Menton, was with trying to find out how I could gain entry out of the official check-in times. Check in closed at 7pm and I could not arrive till after 11pm. I phoned 3 times in advance; twice Les Citronniers hung up and the third was unanswered.There was no facility on-site to contact Pierre et Vacances and allow them to reply to my problem that I could find. Fortunately I had a friend in Menton who kindly visited Les Citronniers on my behalf and was given codes for the door and key safe, Staff promised I would be emailed with the room number before I arrived. Didn't happen. So my friend went back for me on my arrival day and was given the info which she sent to me. I am a woman, over 65 and travelling alone. if I hadn't had a friend on the ground, so to speak, I don't know what I would have done. In the end it all went smoothly. My actual experience with the staff in Les Citronniers was proactive and pleasant. BUT, shape up P et V!!
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort
Good value and handy location
The studio was fine for one person but as others have commented, it is a bit small for two and it would be necessary to put the bad away each day. My studio was in a quiet position round the back. I could not get the tv to work and was unable to report this as I had to leave before reception opened each day. I was unaware that the wifi was only included for 3 days so I had to pay €8 for another 3 days. On two evenings I returned to find the main door open so anyone could wander in ( guests are asked to close the door as a security measure and a code is provided) . I would have preferred the studio door to have safety chain or similar. Being walking distance from the railway station, buses, two supermarkets and the seafront makes this a great location.

8/10 Good

Virginia

Liked: Cleanliness, staff & service
The studio had all you need and was well planned out but bare bones and not too comfortable. Still, fine for a couple of days.The room was clean but the hallway showed age and a lot of use. The women at reception were both so nice and helpful. They really were outstanding. The reception hours were limited but they were very welcoming. One lady brought an alarm clock from home because I had forgotten my phone and needed to get up early for the train.

4/10 Poor

Samuel, Griffith, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very basic, with limited reception hours
This was a problem with our booking, we rang through to find out about check in times, unfortunatley we can not speak French, we were unable to resolve this over the phone, we arrived with two children at 7pm, to find there was no room for us. My husband managed to work it out with a call centre and got an emergency room. The room had old food/drinks in the fridge, we had to make our own beds, not the best start. The hotel had a musty smell all through the hall way and decor in hotel was dated. Hotel needs urgent upgrades!

8/10 Good

Yorkshire Lass, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartments in a convenient location
Pleasantly surprised with the quality. On arrival we had to leave our luggage and return later after 15 00 hrs when the room was ready. We had a family room though there was only two of us. Room well equipped. Our stay was for ten days. My only objection was that you had to stay 14 days for your bedding to be changed which I thought was too long. At no time during our stay was our room cleaned. Overall we enjoyed our stay and would use these apartments again in the future

10/10 Excellent

PANTAZIS K.

Liked: Cleanliness, staff & service, room comfort
rest
simple,comfort,easy,in the center.i am very satisfy

6/10 Okay

Roy, Bergen

Disliked: Cleanliness, staff & service
No remote for the TV, no interernet and they don't want to fix it. The worst part is that they messed with the booking and wanted us to leave the room three days early!

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
We would definitely stay here again
Wonderful for a family with kids going to the beach, an excellent deal for the price, close but not too close to the train station, an easy walk to the old town

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bandol
Excellent seaside location - with ocean view from balcony and a view of Bendor Island, worth a visit by taking the ferry in the harbor. Bandol is lovely and just large enough to have everything you need. Be sure to enjoy the wonderful local Bandol wines - red, rosé and white. Go visit one of the nearby vineyards.

8/10 Good

Christopher, Southampton

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal for Menton/Nice
Very well situated basic hotel room with good kitchen facilities, which suited us on this trip.

10/10 Excellent

Dennis, Sheffield Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pierre & Vacances Résidence Les Citronniers Menton
This is a basic, but extremely good value, comfortable and brilliantly situated in the town centre, close to all amenities. We had a fabulous week in Menton and the accommodation was perfect for two people. Towels and sheets were provided and we got more pillows on request. we had a really good week's stay and would definitely go again and recommend it to others.

6/10 Okay

Pat

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Dave, England

Liked: Staff & service, property conditions & facilities, room comfort
Everything was ok!

8/10 Good

Edi, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central location in Menton.
This studio was an excellent place in which to spend a few days in the heart of Menton. You need to be prepared to make up your own bed, fold away your bed during the day, bit if you don't mind doing these things then this is ideal for you. Great little balcony overlooking a neighbouring garden, very quiet. Good shops; bakeries, grocers etc all around. The simple cooking facilities mean you can choose whether to eat out or dine at home. With two good local markets it is a delight to do some self-catering. We have enjoyed this experience and would hope to repeat it in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tony

Juste le minimum...mais situation impeccable, proche mer et dans rue commerçante
Stayed 5 nights in Dec 2023

6/10 Okay

Baptiste

Stayed 4 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
All good.
Stayed 6 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 19 nights in Sep 2023

6/10 Okay

Klaus

Stayed 6 nights in Sep 2023

10/10 Excellent

DIDIER

Liked: Cleanliness, room comfort
Très bel emplacement hébergement simple très fonctionnel et propre vue du petit balcon
Stayed 3 nights in Sep 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, room comfort
Location au top
Très bon séjour , situé côté jardin très calme. Climatisation très apprécié !proche tous commerces et plage . On reviendra !
Stayed 14 nights in Aug 2023

8/10 Good

Natan

Stayed 2 nights in Jul 2023

10/10 Excellent

stephanie

Liked: Cleanliness, room comfort
La résidence Pierre et vacances tres sastifessante
Tres bonnes vacances dans la résidence Pierre et vacances. Les personnels de l'accueil sont réactifs, agréables. La vue côté cour agréable et calme. Bonne expérience et à refaire.
Stayed 13 nights in Jul 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Well-equipped, air-conditioned room including fully functional kitchenette equipped with most household appliances. Location is fantastic with a few min walking distance to local bakery, several grocery stores, and the city centre with shops and restaurants. Walking distance to different types of beaches (larger pebbles at plage du borrigo, smaller more comfortable pebbles at plage des sablettes). Menton is a calm and very plesant town located just in between Monaco and Italy, both accessable within 20min by car. We totally fell in love with both the town and the Pierre & Vacances Résidence Les Citronniers - we will for sure come back!
Stayed 3 nights in Jul 2023

6/10 Okay

Hatem

Travelled with group
Stayed 4 nights in Jul 2023