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Reviews of Hôtel Richelieu

2 out of 5
Hôtel Richelieu
26 Rue Partouneaux, Menton, Alpes-Maritimes

Reviews

7.6

Good

Rating 10 - Excellent. 128 out of 497 reviews" "
Rating 8 - Good. 208 out of 497 reviews" "
Rating 6 - Okay. 106 out of 497 reviews" "
Rating 4 - Poor. 39 out of 497 reviews" "
Rating 2 - Terrible. 16 out of 497 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Buono
Stayed 1 night in Feb 2024
Response from Ilya réceptionniste on Feb 15, 2024
Caro Alphonso,Siamo lieti che abbia apprezzato il suo soggiorno, la pulizia del nostro hotel e la nostra calorosa accoglienza.Speriamo di vedervi presto!

8/10 Good

LYUDMILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ilya réceptionniste on Dec 7, 2023
Cher Lyudmila,Nous sommes ravis que vous aviez apprécié votre séjour.A bientôt!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value !
Second time I have stayed here. Really nice room, too. Air-conditioning most welcome during heat-wave. Staff very helpful and accommodating. Breakfasts are available, but only have rather sugary options. Bedroom clean and comfortable. Shower room compact, but good soaps provided, and temperature control very good - but don't catch the lever when manoeuvring ! TV has usual 20+ French channels, 3 Italian, 2 German but only 1 in English ( the rather repetitive BBC World.) Hotel is very central in Menton, and close to the "Republique" bus stop, for the excellent Navette service, which is a FREE battery-powered bus, doing a circuit of the town every 20 minutes, up to around 7pm. At the price, would be happy to stay in this hotel again.
Stayed 11 nights in Oct 2023
Response from Gabriel, réceptionniste on Oct 18, 2023
Dear Guest,We are delighted to hear that you enjoyed your stay at the hotel.We hope to see you soon!Gabriel Reception Manager

8/10 Good

Dylan Angus McBride

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very central location. Clean facilities.
Stayed 7 nights in Sep 2023
Response from Gabriel, réceptionniste on Oct 6, 2023
Dear DylanWe are delighted to hear that you enjoyed your stay at the hotel.We hope to see you soon!Gabriel Reception Manager

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The location is great and lovely to have air conditioning. While the housekeeping staff was polite and lovely, the reception staff yelled at my husband for entering the reception room to ask about a bottle opener. The hours were inconsistent for the doors to lock in the evenings (supposed to be locked from 9pm but locked at 7:45 the first night). The housekeepers seem to be doing their best but the shower was falling apart and moldy.
Stayed 3 nights in Sep 2023
Response from Boris, Manager on Sep 20, 2023
Dear guest, first and foremost let me thank you for staying in our property. I'm pleased to learn that you've appreciated the kindness of our cleaning staff ! Dear guest, I'm very surprised about your comments regarding the reception team and shower cleanliness because both are regularly valued by our loyal guests. I invite you inform us about any issue in your room because we are able to fix it immediately. See you soon ! Boris, Manager

8/10 Good

Paula

Liked: Amenities, property conditions & facilities
Conveniently located hotel to all you need in Menton and also public transport.
Stayed 10 nights in Aug 2023
Response from Gabriel, réceptionniste on Sep 7, 2023
Dear Paula,We are delighted to hear that you enjoyed your stay at the hotel. We hope to see you soon! Gabriel Reception Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Jun 2023
Response from Boris, Manager on Jun 30, 2023
Thanks Catherine ! See you soon :) Boris, Manager

10/10 Excellent

Khalid

Stayed 3 nights in Jun 2023
Response from Gabriel, réceptionniste on Jul 6, 2023
Cher Khalid,Nous sommes ravis d'apprendre que vous avez apprécié votre séjour à l'hôtel.A Bientôt!Gabriel réceptionniste

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and clean, quiet, in the center
Response from Gabriel, réceptionniste on Jan 18, 2023
Dear Valentina,We are glad to hear that you enjoyed your stay, the central location of the hotel, the cleanliness of our room.See you soon!Gabriel receptionist

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location & price, noisy room & housekeeping!
Great check in, really friendly helpful man. The room was great for what we needed, it was really clean and was cleaned daily. Would have been helpful for them to restock the shower gel sachets but they didn’t. There’s a tiny lift that’ll take you up to your floor or you can walk the stairs. We were on the second floor, the room at the very end of the corridor furthest from the lift, I think 2,18. Avoid this room at all costs, the communal toilet is right next to it and so is a storage cupboard and 2/3 big metal cabinets that the housekeeping staff store their cleaning products etc - from around 6am you’re kept awake, the housekeeping staff going to these lockers every few minutes and their keys banging and them making loads of noise, it was a nightmare and spoilt our stay. They had already confirmed they were fully booked so there’s weren’t any rooms to change to. For that reason the stay was unpleasant. But if you get another room well away from that area it may be better. It’s a really great location and the price was good. Didn’t try the breakfast as there’s plenty of places around Menton or supermarkets nearby for croissants etc. Also 1 pillow with no spares in the room isn’t ideal, pretty sure people want 2 really.
Stayed 3 nights in Oct 2022
Response from Gabriel, réceptionniste on Nov 9, 2022
Dear Victoria,We are delighted to hear that you enjoyed your stay, the cleanliness of our room and the warm welcome of our staff.However, we are sorry to hear that your stay did not go as planned, we invite you to inform us when you make your next reservation, so that we can satisfy you to the maximum.See you soon!Gabriel receptionist

10/10 Excellent

Jaime Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low price and good quality
Super friendly staff and very good location!
Stayed 1 night in Sep 2022
Response from Gabriel, réceptionniste on Sep 29, 2022
Dear Andres,Thank you for your comment, we are glad to hear that you liked the central location of the hotel, as well as the warm welcome from our staff.See you soon!Gabriel receptionist

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menton Hotel
A lovely quaint Family run hotel very close to the waterfront in busy Menton. The owner and his son could not have been more friendly . I would recommend this hotel for its proximity.
Stayed 1 night in Sep 2022
Response from Vincenzo, Chef de Réception on Sep 7, 2022
Thank you so much Nicholas, we're glad to know that you enjoyed your stay :)See you soon,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Vincenzo, Chef de Réception on Sep 7, 2022
Merci beaucoup Adrian de votre note :)A bientôt,

8/10 Good

Roberta

Stayed 1 night in Jun 2022
Response from Vincenzo, chef de réception on Jun 27, 2022
Grazie mille Roberta per la sua recensione :) A presto

10/10 Excellent

Marcus, OTTAWA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
outstanding central location, just steps from the big super-expensive hotels. friendly staff.
Stayed 1 night in Jun 2022
Response from Vincenzo, chef de réception on Jun 13, 2022
Thank you so, much Marcus for your comment, we are glad to know that you enjoyed your stay and the friendly staff :) See you soon,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Vincenzo, Chef de Réception on May 23, 2022
Merci beaucoup David de votre note :) A bientôt,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walkable to sights
The hotel is located in a very walkable area. The staff was very helpful. They are located right on the main road. We put our flashers on and went up for check-in. In the room we stayed in, the bathroom door is transparent glass. ( Pls put in a curtain to create privacy.)
Stayed 1 night in Apr 2022
Response from Vincenzo, chef de réception on Apr 18, 2022
Thank you for your comment, we are glad to know that you enjoyed the location in the middle of Menton and the kindness of our staff :) See you soon,

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Nice, clean and comfortable hotel! Very kind and helpful staff. Great location, will definitely return to this hotel. Thanks for the great service!
Stayed 6 nights in Mar 2022
Response from Vincenzo, chef de réception on Mar 22, 2022
Thank you Tatyana, we are glad to know that you enjoyed your stay, the location and the kindness of our staff. See you soon,

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Fantastic location and friendly staff. Great value for the money. It’s a 2-star and should be viewed as such but clean and comfortable. Wouldn’t hesitate to stay again should we be passing through.
Stayed 2 nights in Dec 2021
Response from Vincenzo, chef de réception on Jan 3, 2022
Thank you Jonathon, we are glad to know that you enjoyed your stay :) See you soon in Menton

6/10 Okay

M B

Travelled with group
Disliked: Cleanliness
It was okay but with few issues.
The staff are polite. Scored low because we find the sheets very itchy. My friend and I had an itch immediately when we laid on the bed. Probably the detergent used? Not sure, really but it was the both of us not just me. Also the keys are hit and miss. At one point we couldn’t open our door. We got lucky because a staff is around with a master key for the rooms. Overall 2/5
Stayed 2 nights in Nov 2021
Response from Vincenzo, réceptionniste on Dec 6, 2021
First of all thank you for staying in our hotel, we are sorry for the problems you have encountered, the property is a subject that is very important for us, especially in this period of sanitary crisis, if you have had problems with the bed sheet you could cometo the reception to solve the problem. Best regards,

8/10 Good

emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Oct 2021
Response from Vincenzo, réceptionniste on Nov 8, 2021
Thank you Emily, we are glad to know that you enjoyed our staff and your stay in the hotel, see you soon :)

10/10 Excellent

a m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Hotel
Really enjoyed our stay here and it was very economical. Very central and everything we required for our visit.
Stayed 5 nights in Oct 2021
Response from Vincenzo, réceptionniste on Oct 19, 2021
Thank you very much for the note ! It is our pleasure to know that you are satisfied of our services and the location of the hotel. See you soon :)

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Menton Monaco stop over.
Business trip to Monaco, the train is a good option to go to Monaco to avoid parking issues. The hotel is convenient location center of town, near train station, the sea and restaurants. Good value for money.
Stayed 2 nights in Sep 2021
Response from Boris, Deputy Manager on Oct 6, 2021
Dear John, thank you for staying in our property ! I'm pleased to learn that you've appreciated your stay with us :) See you soon in Menton ! Boris, Deputy Manager

8/10 Good

Gillian

Stayed 1 night in Sep 2021
Response from La Réception on Sep 18, 2021
Chère Gilian, merci pour votre commentaire! Nous espérons vous revoir bientôt à Menton :) La Réception

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The thing that we most appreciated about Richelieu was the hosts’s niceness, they were very helpful and prompt. The hotel is located close to the beach and to the train station, at minute distance of walk. The atmosphere was good and the room was kept in a good and clean condition. We enjoyed our stay!
Stayed 6 nights in Aug 2021
Response from La Réception on Aug 17, 2021
Dear Carmen, thank you for your gentle comment! We are glad that you appreciated our hosts, our location and your room. We hope to see you in Menton :) The Reception

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021
Response from Julie, Réceptionniste on Jun 16, 2021
Chère Alena, merci pour votre commentaire. A bientôt :). Julie, Réceptionniste

10/10 Excellent

Ma Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Boris, Deputy Manager on Dec 30, 2020
Merci beaucoup ! A bientôt :) Boris, Deputy Manager

10/10 Excellent

jolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel
Stayed 1 night in Nov 2020
Response from Boris, Deputy Manager on Nov 27, 2020
Thanks Jolita ! See you soon in Menton :) Boris, Deputy Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020
Response from Boris, Deputy Manager on Sep 29, 2020
Cher client nous vous remercions pour votre avis et nous sommes heureux que ayez passé un bon séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre Hôtel. Cordialement

10/10 Excellent

VictorLobo, Lyon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned property in the hear of Menton. Very close to the beach, restaurants, grocery shop, gift shops, banks, etc. Had a great time and spent unforgivable hours with my toddler at the beach. Lovely staff very warm and sweet ! Strongly recommend !
Stayed 3 nights in May 2020
Response from Boris, Deputy Manager on Jun 5, 2020
Thank you very much for your review Victor ! I'm pleased to learn that you've appreciated your stay with us :) See you soon in Menton ! Boris, Deputy Manager

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from Boris, Deputy Manager on Sep 28, 2019
Dear guest, first and foremost let me thank you for staying in our property. I sincerely regret that you did not appreciate your stay with us and therefore I would like to know the reasons of your dissatisfaction to improve our quality of service. Could you contact us as soon as possible ? Thank you in advance ! Boris, Deputy Manager

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service
Staff were first class. Hotel looks a little tired, but good location and was fine for 1 night.
Stayed 1 night in Sep 2019
Response from Boris, Deputy Manager on Sep 27, 2019
Thank you very much for your comment Mike ! I'm pleased to learn that you've appreciated our ideal location and the kindness of our staff :) Mike, our hotel will be renovated this winter to improve furthermore our quality of service, therefore I hope to have the pleasure of welcoming you back next year to discover our novelties ! Boris, Deputy Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owner/reception manager was very nice and accommodating. Having an elevator was a nice amenity. Nice location, centrally located and about a 10 minute walk to the beach. Lounged all day at La Pergola and had an amazing day. Very close to Italy so great for a day trip to go shopping, etc. Owner stated renovations/updates in progress. So will see what has changed when we return. 😊
Stayed 3 nights in Jun 2019
Response from Boris, Deputy Manager on Jun 24, 2019
Dear guest, thank you for staying in our property! I'm pleased to learn that you appreciated our ideal location and the kindness of our staff :) I hope to have the pleasure of welcoming you back to discover our renovations ! Boris, Deputy Manager

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Excellent location and all that was needed for a good stay. The staff were very courteous and hospitable. The room service staff were always smiling and helpful. Only niggle: our room and overlooked a courtyard where renovations were being made, so there was a fair amount of noise.
Stayed 7 nights in Feb 2019
Response from Guy, Manager on Feb 24, 2019
Dear Customer, I thank you for your comment and I am sorry for the noise that has bothered you during your stay because of the renovation of the roof of the Hotel. I hope we will have the pleasure of welcoming you back to the Richelieu Hotel to take advantage of the qualities you have appreciated and the progress made! cordially The director

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind french experience
Location great, staff kind, I’ll recommend it
Stayed 1 night in Jan 2019
Response from Boris, Community Manager on Feb 1, 2019
Thank you very much for your kind comment Carlos ! See you soon in Menton :) Boris, Community Manager

6/10 Okay

Zhaleh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs renovation
Great location!
Stayed 2 nights in Oct 2018
Response from Boris, Community Manager on Nov 7, 2018
Dear Zhaleh, thank you for staying in our property! This winter, we will perform renovation works in order to improve furthermore our quality of service : we therefore hope to welcome you again next year to discover our novelties ! Boris, Community Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Boris, Community Manager on Oct 5, 2018
Thank you ! See you soon :) Boris, Community Manager

10/10 Excellent

Verified traveller

kind housekeeping
The hotel kindly held our bags for the day after checkout. When we returned for the bags, I was surprised to find a sweater I had forgotten to pack neatly folded and placed with my bag. Many thanks to the lovely housekeeping staff who took care to return my sweater. Hotel is pleasantly situated in town and only 2 blocks from beaches, with all necessary shops within a few blocks. Very nice stay.
Stayed 2 nights in Aug 2018
Response from Boris, Community Manager on Sep 1, 2018
Dear guest, thank you for your kind comment ! It will be transmitted to the housekeepers :) See you soon in Menton ! Boris, Community Manager

8/10 Good

Gael, canada

Liked: Staff & service, property conditions & facilities
Good hotel in great location
Good inexpensive hotel in a great location a few blocks from the beach. Underground parking at a preferential overnight rate at the beach parking lot was convenient.
Stayed 1 night in Jul 2018
Response from Boris, Community Manager on Jul 21, 2018
Thanks for your review Gael ! See you soon in Menton :) Boris, Community Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lady at hotel excessively nosey, furniture and room outdated
Stayed 2 nights in Apr 2018
Response from Boris, Community Manager on May 18, 2018
Dear guest, let me start by thanking you for staying in our hotel. I am very surprised by your comment regarding our hotel because the lady of breakfast have more than 20 years of experience in our hotel and she is appreciated by the vast majority of our guests. We are sorry if she importunated you while trying to get to know more about you and your expectations. Finally, I inform you that our hotel got labelled 2 star by a french independent organism, notably for our modern and comfortable equipments such as free WiFi, air conditioning, television with international channels etc. Dear guest, we hope nonetheless that you will come back to our property to discover our numerous qualities valued by our loyal guests !

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Menton stopover
Convenient hotel close train station, beaches and other amenities.
Stayed 1 night in Sep 2017
Response from Stan on Oct 30, 2017
Thank you John for your comment ! see you soon with great pleasure! Best regards Boris Community Manager

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel close to beach, restaurants and shoppin
Very friendly staff, good location. Rooms on the smaller side but clean.
Stayed 1 night in Sep 2017
Response from Boris on Oct 1, 2017
Dear Guest, Thank for your comment and see you soon with great pleasure!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from Stan on Sep 10, 2017
Thank you to have stayed in our Hotel. We appreciate your commentaries!

6/10 Okay

Gabe, Australia

Liked: Staff & service
Nice for 1 or 2 nights
This was a charming little hotel. We stayed here so we could visit Monte Carlo (10 minutes by train) as staying in MC was too expensive. This hotel was perfect for a 1 night stay - beds. Don't expect anything too comfortable - this is a budget hotel. But the basics are provided for and good enough for a 1 or 2 night stay or the budget traveller. Location is about a 7 minute walk to the train station and close to all the towns attractions. I actually liked Menton better than Money Carlo

10/10 Excellent

LOREDANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cheap and nice hotel.
Warm welcome staff, nice- clean- quite and large bedroom. We really enjoyed our stay ! Thank you !

2/10 Terrible

helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
Filthy dirty and pungent smell. It is not located in Monte carlo as advertised but 30 miles awsy. Obnoxiously rude manager. Bed bugs. Delaphidated hotel. Worst experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

william, DUBLIN

Disliked: Room comfort
Good value in good location
We stayed a week. The price was very reasonable and location good. Hotel is in an old building with elevator, being slowly upgraded. Rooms small but adequate. Very good Air Conditioning. Shower (with curtain) is small and not very comfortable to use. Bed was quite hard but we got used to it! Recommended for a visit if you want to be out and about most of the time. Pleasant staff

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Check in staff (owner?) Was very friendly. Good location in centre of town close to beach. Good a/c. The details advertised for this room on hotels.com are incorrect, in particular: - The hotel is not sea front - No fireplace in rooms - Breakfast advertised as free but we were still asked to pay (did not look worth paying for either) - No newspapers - no room service Funny enough they also advertised as having a casino and waterslide which is clearly not true. More generally it seemed that the owners last invested in this hotel in the early 80s (genuinely). It is very run down, the rooms are small and the bathroom smelled bad, seemingly because of an old canalisation system. We definitely expected more for 200 EUR for two nights and won't come back. Do yourselves a favour and spend a bit more for a nicer hotel.
Response from General Manager on Aug 22, 2016
Dear thomas, I thank you for your comment and I regret that you didn't come to the Reception to ask to change your room because we would have made all our efforts to find another one according to your wishes Following your comment, I modified the information concerning our Hotel which were incorrect : the hotel is situated 150 meters from the beach and from the Casino. However I confirm you breakfast was mentioned well at the cost of EUR 7 and your room was equipped well with a decorative fireplace I inform you the hotel is maintained permanently by specialists of the maintenance who intervene several times per week to make the necessary repairs. However in spite of our daily controls , some dysfunctions may appear in an unforeseen way: it is why I asked the plumber of the hotel to repair the pipeline at the origin of the bad odor in your room. Nevertheless, I confirm you the last renovation of the hotel has been made 2 years ago and it is equipped with all the modern comfort: air-conditioning, double glazing window , high-quality recent bedding, television satellite with flat screen, high performance WIFI... I have the pleasure to inform you a new important renovation will be done this coming winter in order to improve the internal soundproofing, the bathrooms, the corridors and stairs. I hope as well as we will have the pleasure to welcome you again in order to benefit from the achieved progress and to share the opinion of numerous faithful customers who are satisfied with our Hotel. Best regards

2/10 Terrible

Maria, Cyprus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doesnt worth it.
Entering into the building was a very very bad smell!!! The man who welcomed us was friendly but did not speak much English - not very helpful. Overrall the building was not very welcoming.
Response from Stan on Aug 2, 2016
Dear Maria, I am distressed of the problem that you had during your stay. Indeed the day of your arrival we received a group that brought food in the hotel. In spite of our efforts to air the Hotel the odor disappeared after several minutes. the receptionist who received you is the former owner and I regret that you didn't ask for assistance because my son who speaks English fluently worked in the office next to the Reception. dear Madam., I hope that your stay in Menton was pleasant and that we will have the pleasure to welcome you again at the hotel to benefit from a stay in conformity with the good general appreciation of our numerous clients. Best regards The owner