Dear Mr Irving,Thank you very much for leaving us your comment about your recent stay and for choosing the Hotel Metropole Monte-Carlo.We are pleased to read that you enjoyed our hotel, however we regret that you weren't completely satisfied with our bedroom. Our guest feedback are extremely valuable to us and we take note of your comment.As you mentionned, our hotel is indeed located in the heart of Carré d'Or, the historic part of Monte-Carlo and just few steps away from Monaco most iconic sites.We hope to have the opportunity to welcome you back during your next stay to the Principality.Warm Regards,EmmaGuest RelationsHotel Metropole Monte-Carlo

Dear Steven,Thank you very much for leaving us your comment about your stay and for choosing the Hotel Metropole Monte-Carlo.It is our great pleasure to read that you enjoyed the comfort of our room amenities and the beauty of the property. Our "Odyssey" indoor pool area is indeed quite remarkable during the winter time and offers a completely open and transformed space for the warm season.Wishing you a joyful Christmas, we hope to have the pleasure of welcoming you again on your next visit the Principality.Warm Regards,EmmaGuest RelationsHotel Metropole Monte-Carlo

Dear Vivek,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you particularly appreciated the Hotel style and our service.We hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,CarolineGuest RelationsHôtel Metropole Monte-Carlo

Dear Asan,Thank you very much for taking the time to share with us your review about your recent stay at the Hotel Metropole Monte-Carlo.We are delighted that you enjoyed your experience with us.We are looking forward to welcoming back. Yours sincerely, CarolineGuest Relations

Dear Mrs Carol,Thank you very much for your wonderful rate about your recent stay and for choosing the Hotel Metropole Monte-Carlo.Thank you again for your recommendation and we hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,CarolineGuest Relations

Dear Mrs Aimee,We would like to thank you for this amazing review.We are so grateful that you enjoyed the rooms and particulary appreciated our service. Your satisfaction is our best reward. I have shared your review with the team and especially with Hans and Philippe who are grateful about your kind words.We are looking forward to welcoming you back in the Hotel Metropole Monte-Carlo.Kind regards,CarolineGuest Relation

Dear Sir,We were happy to welcome you for your 40th wedding anniversary and we feel grateful for your kind words. We have shared your review with the team and thank you for all the details of your stay in Monaco Monte-Carlo.We are looking forward to welcoming you back at the Hotel Metropole Monte-Carlo.Kind regards,CarolineGuest Relations

Dear Mrs Lesley,Thank you for taking the time to make your observations. Your feedback is extremely valuable to us and it is with particular attention that we read your comment on the size of the room. We would like to express our most sincere apologies for the inconvenience caused to you. Please be assured that we will review this point.We wish to welcome you again soon.Yours sincerely,CarolineGuest Relations

Dear Mrs. Kathleen,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you particularly appreciated our service.I have shared your review to the team who is grateful about your comment. We are looking forward to welcoming you back.Yours sincerely,Caroline,Guest Relations

Dear Mr. Stephens,Thank you for taking the time to make your observations.Your feedback is extremely valuable to us. Please be assured that we will review your comment point with our teams.We remain at your entire disposal for any further commment and wish to welcome you for your next journey in the principality of Monaco.Yours sincerely,Thomas GeslainGuest Relations

Dear Mister Dan,We would like to thank you for taking the time to share your recent experience with us.We are delighted to read you loved your whole experience and particulary enjoyed our pool area.We are looking forward to welcoming you back.With kind regards,CarolineGuestRelations

Dear Mister Raul,Thank you very much for taking the time to share your valuable feedback.We are honoured to see your experience with us was great.We really look forward to welcoming you back and taking care of you once again!With kind regards,CarolineGuest Relations

Dear Mr. Toujague,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the Hotel location and the service.I have passed your review to the team who is grateful and delighted about your comments. Kindest regards,Thomas Geslain Guest relations

Dear Mr Arslan,After reviewing the management on the inconvenience caused during your stay, be assured that your future stay will be smoothly.However, we are very pleased to read that you particularly enjoyed the amenities and the location of the hotel.Kindest regards,Margot HubertGuest relations team

Dear Mister David,We would love to thank you for taking the time to share your feedback about your stay with us . We are delighted to see your stay was perfect and that our team took very good care of you.I have shared your review with the team who is grateful and delighted about your comments. We look forward to welcoming you back in the near future.With kind regards,CarolineGuest Relations

Dear Mrs and Mr Dhariwal,Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We were very happy to welcome you for the special occasion of your husband's birthday and are delighted to hear that you loved the hotel. However, it is with particular attention that we read your comment on the electric sockets in your room. I would like to express my most sincere apologies for the inconvenience caused to you. Please be assured that we will review this point with our teams. We wish to welcome you again soon and have the opportunity to prove that our quality of service reflects our standards of excellence.Yours sincerely,CarolineGuest Relation Team

Dear Madam,Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We are very happy and thankful to hear that you loved the hotel and our wonderful team.However, it is with a particular attention that we read your comment on the room facilities.Please be assured that we are doing our best to keep a high level of cleanliness. Do not hesitate during the stay to share your feedback on the inconvenience.We are looking forward to welcoming you soon and have the opportunity to prove that our quality of service reflects our standards of excellence.Yours sincerely,Thomas GeslainGuest Relations Team

Dear Mr Brooks,Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We are deeply sorry that your arrival experience didn't meet your expectation.Please be assured that we will review this point with our team. We are looking forward to welcoming you soon and have the opportunity to prove that our quality of service reflects our standards of excellence.Yours sincerely,Margot HubertGuest relations Team

Dear Mr. Warner, I deeply regret to read how much your experience was disappointing, please rest assured that your feedback is really important to us as it helps to improve our service and meet your expectations.I would like to extend my most sincere apologies regarding the inconveniences you went through and particular, the construction noise in your room which led to change it. As you know, Monaco is most of the year doing some construction and unfortunately, it is out of our hands.All your comments were expressed and detailed to our management team in our daily meeting.Your arrival at the hotel is very important to us and the rest of your stay. For all first stay, we offer, while checking-in, a fruits cocktail as a welcome drink.And by policy, Monaco is requesting us to register all passport.I remain at your entire disposal for any further request you may have. Kindest regards,Thomas GeslainGuest Relations

Dear Mister Mohammad,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you particularly appreciated our service and the views from the hotel.I have shared your review with the team who is grateful and delighted about your comments. I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you.Yours sincerely,CarolineGuest Relations

Dear Mr. Orbitz,Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We are happy to hear that you loved the hotel and the location.However, it is with particular attention that we read your comment on a furniture's issu that you had faced and I would like to express my most sincere apologies for the inconvenience caused to you. Please be assured that we will review this point with our teams. We wish to welcome you again soon and have the opportunity to prove that our quality of service reflects our standards of excellence.Yours sincerely,Thomas GeslainGuest Relations

Dear Mr. Oddo,Thank you for taking the time to make your observations. Your feedback is extremely valuable to us. We are happy to hear that you loved the hotel and the location.However, it is with particular attention that we read your comment on the service. I would like to express my most sincere apologies for the inconvenience that caused to you.Please be assured that we will review this point with our teams.We wish to welcome you again soon and have the opportunity to prove that our quality of service reflects our standards of excellence.Kind regards,Thomas Geslain Guest Relations

Dear Mrs. Taylor,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the whole experience.We are looking to be your calm garden.We are very honored to be your favorite place in Monaco!We hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,Thomas GeslainGuest Relations

Dear Mr. Nikolaos,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the Hotel style and the service.We hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,Thomas Geslain Guest Relations

Dear Mrs. Mosidze,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the Hotel style and the service.We hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,Thomas Geslain Guest Relations

Dear Mrs. Avery,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the Hotel style and the service.We hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,Thomas Geslain Guest Relations

Dear Mr. Roberts,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a perfect stay amongst us and particularly appreciated the Hotel style and the service.We hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,Thomas Geslain Guest Relations

Cher Monsieur Khouri, Nous vous remercions d’avoir partagé votre ressenti suite à votre dernier séjour à l’Hôtel Métropole Monte-Carlo. Nous sommes cependant profondément désolés que l’hôtel ainsi que votre chambre n’aient pas été à la hauteur de vos espérances.Toutefois, nous espérons que vous avez apprécié le surclassement en Junior Suite Deluxe que nous vous avons offert ainsi que l’option des oeufs tous les matins et vos consommations du minibar. La satisfaction de nos clients est constamment au centre de nos priorités et je vous prie de croire que vos remarques ont été revues par les équipes afin de concentrer nos efforts sur les différents points soulignés.Nous espérons avoir l’opportunité de vous prouver, lors d’une prochaine visite, que la qualité de l’Hôtel Métropole Monte-Carlo sera à la hauteur de vos attentes dès votre arrivée. Sincères salutations,L’équipe des Relations Clientèleguestrelations@metropole.com

Dear Madam Dennis,Thank you very much for leaving us your comment about your recent stay and for choosing the Hotel Metropole Monte-Carlo.We are pleased to read you enjoyed the style of our historical hotel, our pool and our restaurant. We appreciate your recommandation about the cocktails made by our mixologists.I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you.Yours sincerely, CarolineGuest Relationsguestrelations@metropole.com377 93 15 15 88

Dear Sir,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had such a beautiful stay amongst us and particularly appreciated the Hotel style and the service.We hope to have the pleasure of welcoming you when you next visit the PrincipalityCéline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88

Dear Mr Khalesi ,First of all, we wish to thank you so much for having chosen the Metropole Monte Carlo for your last stay in Monaco.We do appreciate that you dedicated some time to share your feedback with us. We value your patronage and your comments are extremely important to us as they are our best tool to improve.As per your experience we deeply regret that your superior room did not meet your expectations.Our guest relation has escorted you to your superior room #326. When you arrived to the room, you did not ask to change and you informed us that everything was in order.Then you complained about the safe and immediately we sent a technician to repair it.During your stay , You never complained about other issues.At the check-out period, you mentioned that you did not like your stay at the Metropole.You met our guest relations manager and as a gesture of goodwill she kindly refund you all your extras.Your night has been already paid through Expedia.After in the morning , you went to the pool to take your breakfast and everything went well. That is why a refund was not justified on your bill.We hope you will give us another chance to gain your trust and enjoy the Metropole with a pleasant experience on a future occasion. In the meantime, please do feel free to get in touch with us, we will be most pleased to assist you at any time.With kindest regardsCéline Veillas

Dear Sir,Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had "the best experience in the world" amongst us and particularly appreciated the property style and the service.We hope to have the pleasure of welcoming you when you next visit the PrincipalityYours sincerely,Céline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88

Dear Madam,Thank you so much for sharing with us this review following your stay at the Hotel Metropole Monte-Carlo. Your feedback is extremely valuable to us. It is a pleasure to read that you have appreciated the design of the hotel, the location but most of all the professionalism of our teams that they provide to all our clients.However, it is with particular attention that we read your comment on the beverages. Please be assured that we will review this point with our teams. I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you.Yours sincerely,Céline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88

Dear Michael ,We are most appreciative of your generous comment after your recent stay at the Hotel Metropole Monte Carlo, thank you for taking the time to post on Expedia.I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you.Yours sincerely,Céline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88

Dear Svetlana,Thank you very much for leaving us your comment about your recent stay and for choosing the Hotel Metropole Monte-Carlo.It is a pleasure to read that you have appreciated the design of the hotel and the service that we provide to all our clients. It is our priority to make sure that every guest who stays here feel at ease and have the best experience possible.Thank you again for your recommendation and we hope to have the pleasure of welcoming you when you next visit the Principality.Yours sincerely,Céline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88

Dear Sir, Thank you so much for sharing with us this wonderful review following your stay at the Hotel Metropole Monte-Carlo. We are delighted to read you had a nice stay amongst us.I remain at your entire disposal regarding your next visit to Monte-Carlo, as I will be very pleased to personally assist you.Yours sincerely,Céline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88

Dear Madam,Thank you very much for sharing in such great details your experience at the Hotel Metropole Monte-Carlo.As you mentioned, the hotel is located just steps away from the center of Monaco and within walking distance of many restaurants and shops.I am delighted to read you enjoyed the decor and ambiance of the hotel, the food and the service . I am sorry that your room did not meet your expectations. Our guests’ comments are very valuable and I will make sure to share your feedback with our team.Finally, thank you very much on behalf of the whole team for your compliments and kind words.I hope we will have the opportunity to welcome you back very soon for many more unforgettable stays to come.Sincerely,Céline VeillasGuest Relations Managerguestrelations@metropole.com377 93 15 15 88