Title: Neptune Village Beach Resort & Spa All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca

[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2680945&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false)

# Neptune Village Beach Resort & Spa All Inclusive

## Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

![Outdoor pool, pool umbrellas, sun loungers - Neptune Village Beach Resort & Spa All Inclusive (Diani Beach)](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/2e244ac9.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Garden - Neptune Village Beach Resort & Spa All Inclusive (Diani Beach)](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/400b87d9.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Meeting facility - Neptune Village Beach Resort & Spa All Inclusive (Diani Beach)](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5bcd6a3a.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Billiards - Neptune Village Beach Resort & Spa All Inclusive (Diani Beach)](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/f1d9ffc6.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Lobby - Neptune Village Beach Resort & Spa All Inclusive (Diani Beach)](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/a1289f3e.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

You can look forward to a free breakfast buffet, a poolside bar, and a terrace at Neptune Village Beach Resort & Spa All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Treat yourself to a body wrap, a body treatment, or a massage at 5enses Sea Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Enjoy onsite activities like snorkeling, archery, and beach volleyball. Free in-room WiFi is available to all guests, along with shopping on site and a garden. 

## Reviews

8.0

Very good

## Popular amenities

- Pool
- Hot tub
- Breakfast included
- All-inclusive
- Spa
- Parking included

## Check prices for these days

[Tonight

](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[Tomorrow

](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[This weekend

](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[Next weekend

](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2)

## Room options

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

### View all photos for Superior Room, Garden Area

![Superior Room, Garden Area](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/863d69c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room, Garden Area

### Highlights

Balcony

Air conditioning

Refrigerator

TV

Ceiling fan

Private bathroom

Hair dryer

Coffee/tea maker

- Garden view
- 291 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds

### View all photos for Deluxe Room, Oceanfront

![In-room safe, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Room, Oceanfront

### Highlights

Balcony

Air conditioning

Refrigerator

TV

Ceiling fan

Private bathroom

Hair dryer

Coffee/tea maker

- Garden view
- 291 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds

### View all photos for Junior Suite

![In-room safe, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/2dbc008d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Junior Suite

### Highlights

Balcony

Separate sitting area

Air conditioning

Refrigerator

TV

Premium bedding

Ceiling fan

Separate bedroom

- Garden view
- 592 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed

### View all photos for Deluxe Room, Garden Area

![In-room safe, free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Room, Garden Area

### Highlights

Balcony

Air conditioning

Refrigerator

TV

Ceiling fan

Private bathroom

Hair dryer

Coffee/tea maker

- Partial ocean view
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds

### View all photos for Premium Room, Garden View

![Premium Room, Garden View](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/8fb425a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium Room, Garden View

### Highlights

Balcony

Air conditioning

Refrigerator

TV

Ceiling fan

Private bathroom

Hair dryer

Coffee/tea maker

- Garden view
- 334 sq ft
- Sleeps 3
- 1 Queen Bed OR 2 Twin Beds

![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg)

Sign in to view eligible discounts and perks. More rewards for more adventures!

[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information)

## About the area

Located on the beach, Neptune Village Beach Resort & Spa All Inclusive is in Galu Beach, a neighborhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and BoraBora Wildlife Park. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. [Visit our Diani Beach travel guide](https://www.expedia.ca/Diani-Beach.dx6058779)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.36190%2C39.56038&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GvsjWxvcRN74VB0APbtb88frE-s=)

Diani Beach, Galu Kinondo, Diani Beach, 80400

### What's nearby

- ![#OnTheRoad  
My first time to Kenya was a amazing 2019😍  
I am a Travel Consultant who  specializes in Kenya vacations. ](https://images.trvl-media.com/place/6058779/90049df2-3ecc-4632-afcb-6d90839aef1f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Diani Beach  
4 min drive \- 4.8 km
- ![Camping on an endless white sandy beach under palm trees. It simply is paradise.  
The restaurant is reasonably priced and the food good. In town you can find the best nyama choma at a place called Kombani Joint.  
#OnTheRoad #camp #roadtrip #BeachTips](https://images.trvl-media.com/place/6126362/b70f18e2-5e7e-4e47-a82a-20f77b4f9a67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Tiwi Beach  
24 min drive \- 19.8 km
- ![Mombasa, Kenya](https://images.trvl-media.com/place/6101782/43f57847-8909-4113-8552-af79802cdbdc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Fort Jesus  
49 min drive \- 45.5 km
- ![A hole in the sky at Dusk](https://images.trvl-media.com/place/6058780/a5d0454c-76fd-4569-a647-0a1e5538d425.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Nyali Beach  
60 min drive \- 53.6 km
- Galu Kinondo Beach  
8 min walk \- 0.7 km

### Getting around

- Mombasa (MBA-Moi Intl.)  
82 min drive

### Restaurants

- Java House  
9 min drive
- Karibu Restaurant  
4 min drive
- Nomad's Beach Bar And Restaurant  
6 min drive
- Tapa Beach Bar  
4 min drive
- Havana Bar, Diani Beach  
7 min drive

## About this property

### Neptune Village Beach Resort & Spa All Inclusive

Upscale all-inclusive property near Diani Beach

A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Neptune Village Beach Resort & Spa All Inclusive. With a beachfront location, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, a body treatment, or a massage at 5enses Sea Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Enjoy onsite activities like snorkeling, archery, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden. 

You'll also find perks like:

- An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
- Free self parking
- Tennis courts, wedding services, and a banquet hall
- Tour/ticket assistance, multilingual staff, and 1 meeting room

Room features

All 78 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. 

Extra amenities include: 

- Bathrooms with showers and hair dryers
- TVs with cable channels
- Balconies, refrigerators, and electric kettles

### All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). 

### Gratuities and taxes

Gratuities are included. 

### Food and beverages

All buffet meals, snacks, and beverages included

### Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included. 

### Water activities

Sailing

Snorkeling

Windsurfing

### Land activities

Tennis

Volleyball

### Lessons/classes/games 

Water fitness

### Entertainment

Theme parties

## Similar properties

![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/7fe65894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Neptune Paradise Beach Resort & Spa

Galu Beach

- Pool
- Breakfast included
- All-inclusive
- Spa

8.6

Excellent

41 reviews

CA $395

CA $466 total

includes taxes & fees

Mar 23 - Mar 24

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true&regionId=-1&adults=2)

![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6150000/6140500/6140408/b0b15d82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Neptune Palm Beach Boutique Resort & Spa All Inclusive

Galu Beach

- Pool
- Breakfast included
- All-inclusive
- Spa

8.4

Very good

33 reviews

CA $415

CA $490 total

includes taxes & fees

Mar 23 - Mar 24

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=6140408&PinnedHotelID=6140408&HadPinnedHotel=true&regionId=-1&adults=2)

![5 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/21000000/20010000/20006200/20006119/70c6e92f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Baobab Beach Resort & Spa

Diani Beach

- Pool
- All-inclusive
- Spa
- Kids pool

8.6

Excellent

178 reviews

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=20006119&PinnedHotelID=20006119&HadPinnedHotel=true&regionId=-1&adults=2)

![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466855/8366a116.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Pinewood Beach Resort and Spa

Diani Beach

- Pool
- Spa
- All-inclusive
- Parking included

9.2

Wonderful

32 reviews

CA $274

CA $323 total

includes taxes & fees

Apr 1 - Apr 2

[](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=2466855&PinnedHotelID=2466855&HadPinnedHotel=true&regionId=-1&adults=2)

![Property grounds](https://images.trvl-media.com/lodging/2000000/1970000/1969100/1969091/5d95b439.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Southern Palms Beach Resort

Diani Beach

- Pool
- Breakfast included
- All-inclusive
- Spa

8.2

Very good

228 reviews

CA $526

CA $621 total

includes taxes & fees

Mar 8 - Mar 9

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=1969091&PinnedHotelID=1969091&HadPinnedHotel=true&regionId=-1&adults=2)

![Private beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/6000000/6000000/5995700/5995637/4ce7796e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Diamonds Leisure Beach & Golf Resort

Diani Beach

- On private beach
- Pool
- Spa
- All-inclusive

8.2

Very good

138 reviews

CA $158

CA $252 total

includes taxes & fees

Apr 1 - Apr 2

[](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=5995637&PinnedHotelID=5995637&HadPinnedHotel=true&regionId=-1&adults=2)

![Exterior](https://images.trvl-media.com/lodging/10000000/9830000/9827200/9827131/7dc1cae2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Nomad Beach Resort

Diani Beach

- On private beach
- Pool
- Breakfast included
- Spa

9.2

Wonderful

109 reviews

CA $394

CA $466 total

includes taxes & fees

Mar 15 - Mar 16

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=9827131&PinnedHotelID=9827131&HadPinnedHotel=true&regionId=-1&adults=2)

![Aerobics facility](https://images.trvl-media.com/lodging/9000000/8210000/8207700/8207675/6852d2ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Leopard Beach Resort & Spa

Diani Beach

- Pool
- Hot tub
- Breakfast included
- Spa

8.6

Excellent

160 reviews

CA $172

CA $215 total

includes taxes & fees

Apr 1 - Apr 2

[](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=8207675&PinnedHotelID=8207675&HadPinnedHotel=true&regionId=-1&adults=2)

![Front of property](https://images.trvl-media.com/lodging/108000000/107830000/107827400/107827337/26c6b8e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Tombo House

Diani Beach

- Pool
- Breakfast included
- Spa
- Parking included

9.6

Exceptional

28 reviews

CA $103

CA $123 total

includes taxes & fees

Mar 5 - Mar 6

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=107827337&PinnedHotelID=107827337&HadPinnedHotel=true&regionId=-1&adults=2)

![Aerial view](https://images.trvl-media.com/lodging/43000000/42110000/42105200/42105133/9538f895.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

### Diani Sea Resort

Diani Beach

- Pool
- All-inclusive
- Spa
- Parking included

8.8

Excellent

116 reviews

CA $319

CA $381 total

includes taxes & fees

Mar 6 - Mar 7

[](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=42105133&PinnedHotelID=42105133&HadPinnedHotel=true&regionId=-1&adults=2)

[Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true&regionId=-1&adults=2&comparePropertyIds=2680945,1528624,6140408,20006119,2466855)

## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Free self parking on site

### Food and drink

- Free buffet breakfast available daily 7:00 AM to 9:30 AM
- 2 restaurants
- A bar/lounge
- A poolside bar
- Coffee and tea in common areas
- Snack bar/deli

### Restaurants on site

- Bustani
- Karamu

### Things to do

- Archery
- Beach volleyball
- Billiards/pool table
- Children's pool
- Fitness classes
- Free children's club
- Full-service spa
- Hot tub
- Library
- Outdoor pool
- Playground
- Sauna
- Scuba diving
- Shopping
- Snorkeling
- Steam room
- Tennis
- Windsurfing

### Family friendly

- Children's pool
- Free babysitting
- Free children's club
- In-room refrigerator
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli

### Conveniences

- 24-hour front desk
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
- Wedding services

### Business services

- Business center
- Meeting room

### Outdoors

- Beach loungers
- Beach towels
- Garden
- On the beach
- Pool loungers
- Pool umbrellas
- Terrace

### Full-service spa

- Body wraps
- Facials
- Hot/mineral springs
- Manicures/pedicures
- Massage
- Sauna
- Spa open daily
- Turkish bath

### Accessibility

- Elevator

### More

- 165 buildings
- 2 floors
- Banquet hall
- Mosquito nets
- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Hair dryer
- Private bathroom
- Shower
- Towels provided

### Entertainment

- TV with cable/satellite channels

### Food and drink

- Coffee/tea maker
- Electric kettle
- Limited room service
- Refrigerator

### More

- Air conditioning
- Ceiling fan
- Safe

## Policies

### Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18 

### Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

Cribs (infant beds) are not available

### Property payment types

## Important information

### Optional extras

- Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

No pets and no service animals are allowed at this property

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

### Property is also known as

Neptune Village Beach

Neptune Village Beach Resort

Neptune Village Beach Resort All Inclusive Ukunda

Neptune Village Beach Ukunda

Neptune Village Beach Resort Spa All Inclusive

Neptune Village Beach Resort All Inclusive

Neptune Village Beach Resort & Spa All Inclusive Diani Beach

Neptune Village Beach Resort Spa All Inclusive

Neptune Village Beach All Inclusive

Neptune Village Beach Resort & Spa All Inclusive Diani Beach

Neptune Village Beach Resort All Inclusive Diani Beach

Neptune Village Beach All Inclusive Diani Beach

Neptune Village All Inclusive

## Frequently asked questions

### Does Neptune Village Beach Resort & Spa All Inclusive have a pool?

### How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive?

### Is Neptune Village Beach Resort & Spa All Inclusive pet-friendly?

### How much is parking?

### What time is check-in at Neptune Village Beach Resort & Spa All Inclusive?

### What time is check-out at Neptune Village Beach Resort & Spa All Inclusive?

### Are there all-inclusive benefits at Neptune Village Beach Resort & Spa All Inclusive?

### Where is Neptune Village Beach Resort & Spa All Inclusive located?

## Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

## Reviews

## Neptune Village Beach Resort & Spa All Inclusive Reviews

8.0

### Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 7.4

Cleanliness

### 7.2

Location

### 8.4

Staff & service

### 7.6

Property conditions & facilities

10 - Excellent

13

8 - Good

14

6 - Okay

8

4 - Poor

3

2 - Terrible

0

## Reviews

### 10/10 Excellent

#### Thomas

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### You will have an amazing time!

Very relaxing, big spacious area and apartments, loads of food.

##### Thomas

Stayed 4 nights in Feb 2025

### 10/10 Excellent

#### SAMIRA

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good staff

##### SAMIRA

Stayed 4 nights in Aug 2024

### 10/10 Excellent

#### Michael

Nov 14, 2025

Liked: Cleanliness, staff & service, amenities

Great

##### Michael

Stayed 5 nights in Oct 2025

### 10/10 Excellent

#### Randy

Feb 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was so very friendly and helpful!

##### Randy

Stayed 4 nights in Feb 2023

### 10/10 Excellent

#### Douglas

Apr 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Outstanding

Wonderful staff and excellent facilities!

![](https://a.travel-assets.com/ugc/hotel-reviews/5243A3DFE5F2C1CD72FC84096A3C54B0415853901714389785395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/8DD03B6B5CCBEA8BEE8C31677C7961D35004A8D81714389786347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Douglas

Stayed 4 nights in Apr 2024

### 8/10 Good

#### Susan

Nov 19, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.

##### Susan

Stayed 4 nights in Oct 2024

### 10/10 Excellent

#### ANNET

Sep 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Workers are lovely 

##### ANNET

Stayed 7 nights in Sep 2024

### 6/10 Okay

#### Afrim

Jul 7, 2025

Liked: Amenities

Disliked: Cleanliness

Value for money was not good. We paid a lot for whet we got. 

##### Afrim

Stayed 4 nights in Jul 2025

### 4/10 Poor

#### Michael

Jul 31, 2023

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, amenities

Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.

##### Michael

Stayed 7 nights in Jul 2023

### 6/10 Okay

#### Kristiina

Jul 21, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Not what expected

Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money.

##### Kristiina

Stayed 2 nights in Jul 2024

### 10/10 Excellent

#### Aylin

Nov 2, 2025

Liked: Cleanliness, staff & service, amenities

Tout était parfait! De la chambre, spacieuse et confortable, au personnel accueillant et très souriant! Beaucoup d'activités proposées durant la journée, on peut aussi bien se divertir que se reposer! Côté nourriture, beaucoup de variété et de produits frais avec différents restaurants pour des moments plus intimistes! Sans oublier le SPA, un moment de détente exceptionnel! On y reviendra avec plaisir!

##### Aylin

Stayed 5 nights in Oct 2025

### 8/10 Good

#### Darnis

Feb 9, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Great food and spa

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to. 

##### Darnis

Stayed 4 nights in Feb 2022

### 8/10 Good

#### Verified traveller

May 28, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests. 

##### Verified traveller

Stayed 3 nights in May 2021

### 8/10 Good

#### Viktoriia

Jan 9, 2021

Liked: Cleanliness, staff & service, room comfort

Bisschen in die Jahre gekommen, aber top Anlage und der Strand.

##### Viktoriia

Stayed 9 nights in Dec 2020

### 10/10 Excellent

#### felicia

Jun 14, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Super 

Très beau cadre Rien à dire de négatif 

##### felicia

Stayed 4 nights in Jun 2019

### 8/10 Good

#### Krister

Mar 12, 2019

Liked: Staff & service

#### Fantastiskt läge

Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga.

##### Krister

Stayed 17 nights in Feb 2019

### 8/10 Good

#### Verified traveller

Dec 17, 2018

Liked: Cleanliness, staff & service

Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay

##### Verified traveller

Stayed 3 nights in Dec 2018

### 10/10 Excellent

#### Ruben, London

Jun 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the most beautiful experience in all my life ;-) GREAT!

##### Ruben

Stayed 2 nights in Jun 2018

### 4/10 Poor

#### Verified traveller

Jan 4, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

#### Basic but had a relaxing break

Probably would not go back but was ok. Needs better deco and more efficient bar staff.

##### Verified traveller

Stayed 7 nights in Dec 2017

### 8/10 Good

#### Peter

Dec 4, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location, and fairly good accomodation arrangements. The staff was awesome!

##### Peter

Stayed 2 nights in Nov 2017

### 8/10 Good

#### Sophie

Jun 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Wonderful stay for couples, families, & groups

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.

##### Sophie

Stayed 2 nights in Jun 2017

### 8/10 Good

#### gérard, PARIS

Mar 31, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### très bien situé

très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement 

##### gérard

### 8/10 Good

#### hatim, mombasa

Jan 7, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

#### nice hotel

pleasing experience, would go back if rate is lower.

##### hatim

### 6/10 Okay

#### Verified traveller

Jan 5, 2017

Liked: Staff & service, property conditions & facilities

Disliked: Room comfort

#### Beach front location

The stay was ok. Hotel staff generally slow to respond but the food was great.

![](https://a.travel-assets.com/ugc/hotel-reviews/s1470-p9dfad4b0-d34e-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

![](https://a.travel-assets.com/ugc/hotel-reviews/s797-p9c902120-d34e-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Verified traveller

### 6/10 Okay

#### Lisa

Jan 4, 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

#### Underbar utemiljö

Rummens standars var en besvikelse. Buffématen var generellt sett inte bra. För få solstolar och alldeles för lite poolhandukar

##### Lisa

## Expedia's Latest Trends

### Hotels

> [Pousada Mundo Verde](https://www.expedia.ca/Porto-Seguro-Hotels-Pousada-Mundo-Verde.h9290997.Hotel-Information)
> 
> [sandmanhotels Hotels in Steveston](https://www.expedia.ca/Steveston-Richmond-Hotels-Sandman-Hotels.0-n57188-0--bSandmanHotels.Travel-Guide-Filter-Hotels)
> 
> [LGBT Friendly Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-LGBT-Friendly-Hotel.0-0-d178314-tLGBTFriendlyHotel.Travel-Guide-Filter-Hotels)
> 
> [Hotel Royal Palace](https://www.expedia.ca/Santo-Domingo-Hotels-Hotel-Royal-Palace.h39647311.Hotel-Information)
> 
> [Hotels in St. Paul](https://www.expedia.ca/St-Paul-Hotels.d181748.Travel-Guide-Hotels)
> 
> [Condo Resorts Halkidiki](https://www.expedia.ca/Halkidiki-Condominium-Resort.d602047-aaCondominiumResort.Travel-Guide-Accommodation)
> 
> [Hotels in East Side Pioneers](https://www.expedia.ca/East-Side-Pioneers-Rochester-Hotels.0-n553248635976478182-0.Travel-Guide-Filter-Hotels)
> 
> [marriotthotelsresorts Hotels in City Centre Dublin](https://www.expedia.ca/City-Centre-Dublin-Dublin-Hotels-Marriott-Hotels-Resorts.0-n6176614-0--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels)
> 
> [Resorts Verna](https://www.expedia.ca/Verna-Resort-Hotels.d3000007878-aaResortHotels.Travel-Guide-Accommodation)
> 
> [Hotel Pacific Manhattan Beach ](https://www.expedia.ca/Los-Angeles-Hotels-Crimson-Hotel.h25315.Hotel-Information)
> 
> [Hotels in Bangkok](https://www.expedia.ca/Bangkok-Hotels.d178236.Travel-Guide-Hotels)
> 
> [Hotels near Scottsdale Quarter](https://www.expedia.ca/Scottsdale-Quarter-Hotels.0-l6172141-0.Travel-Guide-Filter-Hotels)
> 
> [Cabin Rentals De Tour Village](https://www.expedia.ca/De-Tour-Village-Cabins.d3000441901-aaCabins.Travel-Guide-Accommodation)
> 
> [Hotels in Gwarinpa Estate](https://www.expedia.ca/Gwarinpa-Estate-Abuja-Hotels.0-n553248635976007901-0.Travel-Guide-Filter-Hotels)
> 
> [Beach Hotel in Playa del Ingles](https://www.expedia.ca/Playa-Del-Ingles-San-Bartolome-De-Tirajana-Hotels-Beach-Hotel.0-n9302-0-tBeachHotel.Travel-Guide-Filter-Hotels)
> 
> [B&B HOTEL Arras Centre Les Places](https://www.expedia.ca/Arras-Hotels-Ibis-Arras-Centre-Les-Places.h14675.Hotel-Information)
> 
> [Hotels in Dalhousie](https://www.expedia.ca/Dalhousie-Hotels.d7764.Travel-Guide-Hotels)
> 
> [Holiday Park Resorts Springfield](https://www.expedia.ca/Springfield-Holiday-Parks.d6047669-aaHolidayParks.Travel-Guide-Accommodation)

### Flights

> [Flights from Aspen (ASE) to Narita (NRT)](https://www.expedia.ca/lp/flights/ase/nrt/aspen-to-tokyo)
> 
> [Flights from Township of Woolwich (YKF) to Mazatlán (MZT)](https://www.expedia.ca/lp/flights/ykf/mzt/kitchener-to-mazatlan)
> 
> [Flights from Sarabah](https://www.expedia.ca/lp/flights/553248626149807734/flights-from-sarabah)
> 
> [Flights from Iqaluit (YFB) to Pangnirtung (YXP)](https://www.expedia.ca/lp/flights/yfb/yxp/iqaluit-to-pangnirtung)
> 
> [WestJet London (YXU) to Calgary (YYC) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-london-intl-to-calgary-intl/ws/yxu/yyc)

### Cars

> [Payless Car Rentals In North York](https://www.expedia.ca/Payless-Car-Rentals-In-North-York.d6070426-c38.Car-Rental-Guide-Suppliers)

### Activities

> [Things to do in Faro District](https://www.expedia.ca/Things-To-Do-In-Faro-District.d6232733.Travel-Guide-Activities)

### Packages