Title: Neptune Village Beach Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Neptune Village Beach Resort & Spa All Inclusive Beachside property with outdoor pool ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5ffbf873.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/e7975330.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/f1d9ffc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/400b87d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a free breakfast buffet, a poolside bar, and a terrace at Neptune Village Beach Resort & Spa All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Treat yourself to a facial, a massage, or a manicure/pedicure at 5enses Sea Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Enjoy onsite activities like beach volleyball, archery, and snorkeling. Free in-room WiFi is available to all guests, along with shopping on site and a garden. 8.0 Very good ## Popular amenities - Hot tub - Bar - All-inclusive - Spa - 24/7 front desk - Pool ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Superior Room, Garden Area](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/863d69c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden Area ### Highlights Balcony Air conditioning Refrigerator TV Ceiling fan Separate bedroom Private bathroom Hair dryer - 291 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Oceanfront ### Highlights Balcony Air conditioning Refrigerator TV Ceiling fan Separate bedroom Private bathroom Hair dryer - 291 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/2dbc008d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate sitting area Air conditioning Refrigerator TV Ceiling fan Separate bedroom Premium bedding - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden Area ### Highlights Balcony Air conditioning Refrigerator TV Ceiling fan Separate bedroom Private bathroom Hair dryer - Partial ocean view - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ![Premium Room, Garden View](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/8fb425a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Garden View ### Highlights Balcony Air conditioning Refrigerator TV Ceiling fan Separate bedroom Private bathroom Hair dryer - 334 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information) ## About the area Located on the beach, Neptune Village Beach Resort & Spa All Inclusive is in Galu Beach, a neighborhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and Diani Snake Park. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. [Visit our Diani Beach travel guide](https://www.expedia.ca/Diani-Beach.dx6058779) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.36172%2C39.55804&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=crC3HjUcTwfWHmOJ_G2nSJi7I9Y=) Diani Beach, Galu Kinondo, Diani Beach, 80400 ### What's nearby - Galu Kinondo Beach - 7 min walk - 0.6 km - Diani Beach - 4 min drive - 4.8 km - Kaya Kinondo Sacred Forest - 9 min drive - 4.4 km - Tiwi Beach - 24 min drive - 19.8 km - Chale Beach - 28 min drive - 11.8 km ### Getting around - Mombasa (MBA-Moi Intl.) - 96 min drive ### Restaurants - ‪Havana Bar, Diani Beach - ‬8 min drive - ‪Pallet Cafe - ‬3 min drive - ‪Lala Galu - ‬4 min walk - ‪Nomad's Beach Bar And Restaurant - ‬6 min drive - ‪Beach Bar - ‬6 min drive ## About this property ### Neptune Village Beach Resort & Spa All Inclusive Upscale all-inclusive property near Diani Beach A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Neptune Village Beach Resort & Spa All Inclusive. With a beachfront location, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a facial, a massage, or a manicure/pedicure at 5enses Sea Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Enjoy onsite activities like beach volleyball, archery, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Tennis courts, wedding services, and 1 meeting room - A gift shop, an elevator, and beach towels Room features All 78 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and hair dryers - TVs with cable channels - Balconies, refrigerators, and electric kettles ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet meals, snacks, and beverages included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Sailing Snorkeling Windsurfing ### Land activities Tennis Volleyball ### Lessons/classes/games Water fitness ### Entertainment Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/21000000/20010000/20006200/20006119/caec4cf2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baobab Beach Resort & Spa Diani Beach - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 173 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=20006119&PinnedHotelID=20006119&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1970000/1969100/1969091/eab3d255.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southern Palms Beach Resort Diani Beach - 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Pool - All-inclusive - Spa - Parking included 9.2 Wonderful 26 reviews CA $258 CA $305 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2466855&PinnedHotelID=2466855&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerobics facility](https://images.trvl-media.com/lodging/9000000/8210000/8207700/8207675/6852d2ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leopard Beach Resort & Spa Diani Beach - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 150 reviews CA $206 CA $258 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=8207675&PinnedHotelID=8207675&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/6000000/6000000/5995700/5995637/0c0956f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamonds Leisure Beach & Golf Resort Diani Beach - On private beach - Pool - All-inclusive - Spa 8.2 Very good 129 reviews CA $136 CA $217 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=5995637&PinnedHotelID=5995637&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/aed65dad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Neptune Paradise Beach Resort & Spa Galu Beach - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 40 reviews CA $387 CA $457 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1528624&PinnedHotelID=1528624&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/43000000/42110000/42105300/42105254/bc805060.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Sea Lodge Diani Beach - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 63 reviews CA $221 CA $267 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=42105254&PinnedHotelID=42105254&HadPinnedHotel=true®ionId=-1&adults=2) ![9 outdoor pools](https://images.trvl-media.com/lodging/23000000/22180000/22177700/22177640/5d2a774d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swahili Beach Resort Diani Beach - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 272 reviews CA $410 CA $492 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=22177640&PinnedHotelID=22177640&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/43000000/42110000/42105200/42105133/521b2d85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Sea Resort Diani Beach - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 93 reviews CA $246 CA $297 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=42105133&PinnedHotelID=42105133&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:30 AM - 2 restaurants - A bar/lounge - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bustani - Karamu ### Things to do - Archery - Beach volleyball - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Hot tub - Library - Outdoor pool - Playground - Sauna - Scuba diving - Shopping - Snorkeling - Steam room - Tennis - Windsurfing ### Family friendly - Children's pool - Free babysitting - Free children's club - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Facials - Hot/mineral springs - Manicures/pedicures - Massage - Sauna - Spa open daily - Turkish bath ### Accessibility - Elevator ### More - 165 buildings - 2 floors - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Neptune Village Beach Neptune Village Beach Resort Neptune Village Beach Resort All Inclusive Ukunda Neptune Village Beach Ukunda Neptune Village Beach Resort Spa All Inclusive Neptune Village Beach Resort All Inclusive Neptune Village Beach Resort & Spa All Inclusive Diani Beach Neptune Village Beach Resort Spa All Inclusive Neptune Village Beach All Inclusive Neptune Village Beach Resort & Spa All Inclusive Diani Beach Neptune Village Beach Resort All Inclusive Diani Beach Neptune Village Beach All Inclusive Diani Beach Neptune Village All Inclusive ## Frequently asked questions ### Does Neptune Village Beach Resort & Spa All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive? > As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on Oct 17, 2025 start from CA $341.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Neptune Village Beach Resort & Spa All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Neptune Village Beach Resort & Spa All Inclusive? > Self parking is free at this property. ### What time is check-in at Neptune Village Beach Resort & Spa All Inclusive? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Neptune Village Beach Resort & Spa All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Neptune Village Beach Resort & Spa All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, sailing, and more. ### Where is Neptune Village Beach Resort & Spa All Inclusive located? > Nestled on the beach, this Galu Beach property is within 3 mi (5 km) of Galu Kinondo Beach, Diani Beach, and Kaya Kinondo Sacred Forest. Colobus Conservation is 1.4 mi (2.3 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Neptune Village Beach Resort & Spa All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 14 6 - Okay 8 4 - Poor 3 2 - Terrible 0 ### 7.2/10 Cleanliness ### 8.4/10 Staff & service ### 7.4/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 10/10 Excellent #### Thomas Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### You will have an amazing time! Very relaxing, big spacious area and apartments, loads of food. ##### Thomas Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Afrim Jul 7, 2025 Liked: Amenities Disliked: Cleanliness Value for money was not good. We paid a lot for whet we got. ##### Afrim Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Randy Feb 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was so very friendly and helpful! ##### Randy Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Douglas Apr 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding Wonderful staff and excellent facilities! ![](https://a.travel-assets.com/ugc/hotel-reviews/5243A3DFE5F2C1CD72FC84096A3C54B0415853901714389785395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8DD03B6B5CCBEA8BEE8C31677C7961D35004A8D81714389786347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Douglas Stayed 4 nights in Apr 2024 ### 8/10 Good #### Susan Nov 19, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort. ##### Susan Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### SAMIRA Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good staff ##### SAMIRA Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### ANNET Sep 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Workers are lovely ##### ANNET Stayed 7 nights in Sep 2024 ### 4/10 Poor #### Michael Jul 31, 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing. ##### Michael Stayed 7 nights in Jul 2023 ### 6/10 Okay #### Kristiina Jul 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not what expected Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money. ##### Kristiina Stayed 2 nights in Jul 2024 ### 8/10 Good #### Karin Dec 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Karin Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Hermann Claudius Nov 11, 2023 ##### Hermann Claudius Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Bjarne Jun 3, 2022 ##### Bjarne Stayed 7 nights in May 2022 ### 8/10 Good #### Darnis Feb 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great food and spa Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to. ##### Darnis Stayed 4 nights in Feb 2022 ### 8/10 Good #### Verified traveller May 28, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests. ##### Verified traveller Stayed 3 nights in May 2021 ### 8/10 Good #### Viktoriia Jan 9, 2021 Liked: Cleanliness, staff & service, room comfort Bisschen in die Jahre gekommen, aber top Anlage und der Strand. ##### Viktoriia Stayed 9 nights in Dec 2020 ### 10/10 Excellent #### felicia Jun 14, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Très beau cadre Rien à dire de négatif ##### felicia Stayed 4 nights in Jun 2019 ### 8/10 Good #### Krister Mar 12, 2019 Liked: Staff & service #### Fantastiskt läge Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga. ##### Krister Stayed 17 nights in Feb 2019 ### 8/10 Good #### Verified traveller Dec 17, 2018 Liked: Cleanliness, staff & service Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Ruben, London Jun 6, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the most beautiful experience in all my life ;-) GREAT! ##### Ruben Stayed 2 nights in Jun 2018 ### 4/10 Poor #### Verified traveller Jan 4, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Basic but had a relaxing break Probably would not go back but was ok. Needs better deco and more efficient bar staff. ##### Verified traveller Stayed 7 nights in Dec 2017 ### 8/10 Good #### Peter Dec 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, and fairly good accomodation arrangements. The staff was awesome! ##### Peter Stayed 2 nights in Nov 2017 ### 8/10 Good #### Sophie Jun 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay for couples, families, & groups Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected. ##### Sophie Stayed 2 nights in Jun 2017 ### 8/10 Good #### gérard, PARIS Mar 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### très bien situé très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement ##### gérard ### 8/10 Good #### hatim, mombasa Jan 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### nice hotel pleasing experience, would go back if rate is lower. ##### hatim ### 6/10 Okay #### Verified traveller Jan 5, 2017 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Beach front location The stay was ok. Hotel staff generally slow to respond but the food was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1470-p9dfad4b0-d34e-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s797-p9c902120-d34e-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Rome Marriott Grand Hotel Flora](https://www.expedia.ca/Rome-Hotels-Rome-Marriott-Grand-Hotel-Flora.h176324.Hotel-Information) > > [Hotels in Kagawong](https://www.expedia.ca/Kagawong-Hotels.d3000375985.Travel-Guide-Hotels) > > [Side Trax Inn](https://www.expedia.ca/Grande-Prairie-Hotels-Side-Trax-Inn.h13381000.Hotel-Information) > > [Fantasyland Hotel](https://www.expedia.ca/Edmonton-Hotels-Fantasyland-Hotel.h460534.Hotel-Information) > > [Hotel Senator](https://www.expedia.ca/Saskatoon-Hotels-Hotel-Senator.h6643711.Hotel-Information) > > [The Explorer Hotel Yellowknife](https://www.expedia.ca/Yellowknife-Hotels-The-Explorer-Hotel-Yellowknife.h77093.Hotel-Information) > > [B&B Miami](https://www.expedia.ca/Miami-Bed-And-Breakfast.d178286-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Divina Luxury Hotel](https://www.expedia.ca/Rome-Hotels-Berg-Luxury-Hotel.h4417501.Hotel-Information) > > [HiltonHotels Hotels in Catalina Island](https://www.expedia.ca/Catalina-Island-Hotels-Hilton-Hotels.0-0-d6192--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Crowne Plaza Saint John Harbour View by IHG](https://www.expedia.ca/Saint-John-Hotels-Crowne-Plaza-Saint-John-Harbour-View.h15439.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Luxury Water View Suite](https://www.expedia.ca/Owen-Sound-Hotels-Castle-Rock-Stunning-Water-View-Suite.h69671784.Hotel-Information) > > [citizenM New York Bowery](https://www.expedia.ca/New-York-Hotels-CitizenM-New-York-Bowery.h22247316.Hotel-Information) > > [San Juan Marriott Resort and Stellaris Casino](https://www.expedia.ca/San-Juan-Hotels-San-Juan-Marriott-Resort-And-Stellaris-Casino.h11144.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yyz/del/toronto-to-delhi) > > [flights from coleman a young municipal airport](https://www.expedia.ca/lp/airports/det/flights-from-coleman-a-young-municipal-airport) > > [Flights from Winnipeg (YWG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ywg/yyz/winnipeg-to-toronto) > > [Flights from Goffs (YHZ) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/yhz/sgn/halifax-to-ho-chi-minh-city) > > [Flights from Toronto (YYZ) to Barranquilla (BAQ)](https://www.expedia.ca/lp/flights/yyz/baq/toronto-to-barranquilla) > > [Flights from Goffs (YHZ) to St. John's (YYT)](https://www.expedia.ca/lp/flights/yhz/yyt/halifax-to-st-johns) > > [Flights from Toronto (YYZ) to Ho Chi Minh City (SGN)](https://www.expedia.ca/lp/flights/yyz/sgn/toronto-to-ho-chi-minh-city) > > [Caribbean Airlines](https://www.expedia.ca/Caribbean-Airlines-Flights.cBW.Travel-Guide-Airlines) > > [Flights from Delhi (DEL) to Nanded (NDC)](https://www.expedia.ca/lp/flights/del/ndc/delhi-to-nanded) ### Packages > [Vail Vacations](https://www.expedia.ca/Vail.d7053.Destination-Travel-Guides) > > [Nova Scotia Vacations](https://www.expedia.ca/Nova-Scotia.d11173.Destination-Travel-Guides) > > [Bahamas](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/13/Bahamas) ### General > [Visit Koto](https://www.expedia.ca/Tokyo-Koto.dx179175) > > [Visit Tihany](https://www.expedia.ca/Tihany.dx500722) > > [Visit Sedona](https://www.expedia.ca/Sedona.dx6054771)