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Serena Beach Resort and Spa

4.0 star property
Hotel with private beach, full-service spa

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Serena Beach Resort and Spa

Outdoor pool, sun loungers
Terrace/patio
Family Room, Non Smoking, Garden View
3 restaurants, breakfast served
Family Room, Non Smoking, Garden View | Bathroom
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • On private beach
  • Restaurant
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
The price is CA $263
CA $313 total
includes taxes & fees
Oct 4 - Oct 5

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 6 rooms

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 384 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Map
Shanzu Beach, Mombasa, Mombasa County, 90352

What's nearby

  • Bamburi Beach - 4 min drive
  • Mtwapa Mall - 6 min drive
  • Nguuni Nature Sanctuary - 7 min drive
  • City Mall - 8 min drive
  • Nyali Beach - 22 min drive

Getting around

  • Mombasa (MBA-Moi Intl.) - 49 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬5 min drive
  • ‪Mtwapa Town - ‬3 min drive
  • ‪SKYLUX SPORTS PUB AND GRILL MTWAPA - ‬6 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Mtwapa - ‬7 min drive

About this property

Serena Beach Resort and Spa

Upscale family-friendly hotel by the sea
Bamburi Beach is located near Serena Beach Resort and Spa, which provides a free breakfast buffet, a swim-up bar, and a poolside bar. With a private beach, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, Ayurvedic treatments, or a facial at Serena Maisha, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. The health club offers fitness classes and yoga classes; other things to do include boat tours, windsurfing, and surfing/body boarding. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and a swim-up bar
  • Free self parking
  • Limo/town car service, 4 outdoor tennis courts, and express check-out
  • Express check-in, a gift shop, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 164 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 21-inch LCD TVs with premium channels
  • Wardrobes/closets, balconies, and mini fridges

Languages

English, French, German, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fountain
  • Jahazi Seafood Grill
  • Makuti Bar
  • Nyota Terrace

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (20,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 115.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 115.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 7997

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Does Serena Beach Resort and Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Serena Beach Resort and Spa?

As of Sept 27, 2024, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on Oct 4, 2024 start from CA $263.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serena Beach Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serena Beach Resort and Spa?

Self parking is free at this property.

What time is check-in at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Serena Beach Resort and Spa?

Check-out is at 10 AM.

Does Serena Beach Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 3100 per vehicle applies.

Where is Serena Beach Resort and Spa located?

This Mombasa hotel is on the beach, 1.3 mi (2.1 km) from Bamburi Beach, and within 6 mi (10 km) of Nyali Beach and Leisure Golf Club. Haller Park and Nguuni Nature Sanctuary are also within 6 mi (10 km).

Serena Beach Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 177 reviews" "
Rating 8 - Good. 46 out of 177 reviews" "
Rating 6 - Okay. 5 out of 177 reviews" "
Rating 4 - Poor. 4 out of 177 reviews" "
Rating 2 - Terrible. 5 out of 177 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jacqueline

Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Alun, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Josep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Delia

Travelled with family
The staff was friendly and very attentive.
Stayed 4 nights in May 2024

8/10 Good

Fathi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good hotel overall, keep it up!
Stayed 1 night in May 2024

10/10 Excellent

Kara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Stayed 3 nights in Mar 2024

6/10 Okay

Mazaher

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms service Room cupboard door some tapes need fixing
Stayed 5 nights in Feb 2024

8/10 Good

Songhai

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was slightly overpriced for the meal packages based on the offerings.
Stayed 2 nights in Dec 2023

8/10 Good

Salimah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful result ! I will be back !
Stayed 2 nights in Jan 2024

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the grounds, the architecture of the place Beach is just ok, and pool overcrowded Food was not quite up to my standard in the main restaurant although much better in the separated grill right at the beach
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Stayed 2 nights in Nov 2023

10/10 Excellent

Samantha

Stayed 3 nights in Oct 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Vikas, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grandeur, property super well kept, pristine beaches, lot of amenities, 5 star property with great service. Top class service. Loved it.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good enough stay
Beautiful grounds. Vast gardens and well maintained. Decent beach front with some activities. This hotel is 50 years old, I googled that and it’s been modernized to still afford a good stay. That’s laudable Where it lets down is the food. Breakfast was decent but dinner was a huge letdown. I’m not going to bore you with details, skip the dinner buffet by all means and if you must, the sea food restaurant was a good option. I will never understood paying for things like water when you have a buffet. What is one supposed to do? Choke on meals.
Stayed 3 nights in Jul 2023

8/10 Good

Jason

Stayed 2 nights in Jul 2023

10/10 Excellent

Dianah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Serena. From the airport transfer, reception, pool, bars, dining options (especially Jahazi Grill), kids club, room service, and turn down service. Everything was excellent, and the staff went above and beyond for us. It rained on our last day and they extended our check out to 2pm due to flight delays.
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Coming back for sure.
Stayed 2 nights in Jul 2023

10/10 Excellent

dawood, rockford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jun 2023

8/10 Good

Samie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property is well kept. Most of the staff are very friendly
Stayed 2 nights in Jun 2023

2/10 Terrible

MWAYA

Stayed 3 nights in May 2023

General hotel information

Reasons to Book
Beautiful Rooms & Conference Space
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Mombasa (MBA-Moi Intl.)