Servatur Puerto Azul Reviews, Deals & Photos 2024

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Family-friendly hotel with 2 restaurants and 4 outdoor pools

Choose dates to view prices

Dates

October 2024

November 2024

4 outdoor pools, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Breakfast available

Spa

Parking available

Gym

CA $155 total

includes taxes & fees

Sep 29 - Sep 30

Room options

All rooms

2 beds

3+ beds

Showing 40 of 40 rooms

Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing

Junior Suite, Sea View (Top Floor 1 adult)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Superior Duplex, Private Pool (1 Adult +18)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Private pool

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

377 sq ft
Sleeps 1
2 Twin Beds

Junior Suite, Sea View (3 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Superior Duplex, Private Pool (2 Adults +18)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Private pool

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

377 sq ft
Sleeps 2
2 Twin Beds

Family Suite, Sea View (3 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sea view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite, Sea View (3 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (3 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sea view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (3 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite, Sea View (2 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (2 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 4
2 Twin Beds and 1 Twin Sofa Bed

Family Suite, Sea View (2 Adults and 3 children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Studio Suite, Sea View (2 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sea view
Sleeps 2
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (2 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Sea View (2 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite, Sea View (1 Adult)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (3 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Studio Suite, Sea View (2 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sea view
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (3 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite (3 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Junior Suite (3 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Hair dryer

301 sq ft
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Classic Double Room Single Use

Highlights

Furnished balcony

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Hair dryer

215 sq ft
Sleeps 1
2 Twin Beds

Junior Suite (2 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (2 Adults and 3 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite, Partial Ocean View (3 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Junior Suite (2 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Suite, Partial Ocean View (2 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Double Room

Highlights

Furnished balcony

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Hair dryer

213 sq ft
Sleeps 2
2 Twin Beds

Family Suite, Partial Ocean View (2 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 1 Child)

Highlights

Furnished balcony

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

Hair dryer

301 sq ft
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Family Studio Suite, Partial Ocean View (2 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Partial sea view
Sleeps 2
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Studio Suite (2 adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Superior Double Room with Limited Sea View 2 adults

Highlights

Furnished balcony

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Sofa bed - double

Separate bedroom

301 sq ft
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 3 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Classic Studio Suite (1 Adult)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 3 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 2 Adults and 2 Children)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 2 Adults and 1 Child)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Ocean view
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Sea View (Top Floor 2 Adults)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

377 sq ft
Sleeps 2
2 Twin Beds and 1 Double Sofa Bed

Superior Double Room with Limited Sea View 1 adult

Highlights

Furnished balcony

Soundproofed

Air conditioning

Refrigerator

Flat-screen TV

Hypo-allergenic bedding

Sofa bed - double

Blackout drapes/curtains

301 sq ft
Sleeps 1
2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

All-inclusive

Spa

Pet-friendly

About the area

Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130

What's nearby

Puerto Rico Beach - 10 min walk
Amadores Beach - 18 min walk
Puerto Rico Marina - 19 min walk
Playa del Cura - 3 min drive
Anfi Tauro Golf Course - 5 min drive

Getting around

Gran Canaria Airport (LPA) - 51 min drive

Restaurants

‪Tipsy Bee - ‬17 min walk
‪Charlie'z & Friends - ‬11 min walk
‪Restaurante Waikiki Bar - ‬12 min walk
‪Barbacoa Restaurant and Showbar - ‬5 min walk
‪Grill Costa Mar - ‬18 min walk

About this property

Servatur Puerto Azul

Upscale family-friendly hotel near Amadores Beach

Puerto Rico Beach is located near Servatur Puerto Azul, which provides a poolside bar, a grocery/convenience store, and a terrace. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.

You'll also find perks like:

4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Multilingual staff, luggage storage, and a 24-hour front desk
An elevator, coffee/tea in the lobby, and a billiards/pool table

Room features

All 493 rooms offer comforts such as furnished balconies and air conditioning, as well as perks like free WiFi and safes.

Other conveniences in all rooms include:

Bathrooms with rainfall showers and hair dryers
Wardrobes/closets, refrigerators, and daily housekeeping

All-inclusive details

All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Languages

English, German, Norwegian, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (EUR 15 per day)
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available for a fee: EUR 8 to 12 per person
2 bars/lounges
2 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Things to do

4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Gym
Playground
Waterslide

Family friendly

4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Grocery/convenience store
In-room refrigerator
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Spa

Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

7 buildings
Built in 1989
Lifeguards
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Food and drink

Refrigerator

Air conditioning
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 8 to 12 per person
Airport shuttle fee: EUR 50 per person (roundtrip)
Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Guests under 18 years old are not allowed in the spa tub

Property is also known as

Azul Puerto

Puerto Azul Servatur

Servatur

Servatur Azul

Servatur Azul Hotel

Servatur Azul Hotel Puerto

Servatur Puerto Azul

Servatur Puerto Azul All Inclusive Hotel Mogan

Servatur Puerto Azul All Inclusive Hotel

Servatur Puerto Azul All Inclusive Mogan

Servatur Puerto Azul All Inclusive

Servatur Puerto Azul Hotel

Servatur Puerto Azul Mogan

Servatur Puerto Azul Hotel Mogan

Servatur Puerto Azul All Inclusive

Frequently asked questions

Does Servatur Puerto Azul have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Servatur Puerto Azul?

As of Sept 27, 2024, prices found for a 1-night stay for 2 adults at Servatur Puerto Azul on Sept 29, 2024 start from CA $144.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Servatur Puerto Azul pet-friendly?

No, pets are not allowed at this property.

How much is parking at Servatur Puerto Azul?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Servatur Puerto Azul?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Servatur Puerto Azul?

Check-out is at noon.

Does Servatur Puerto Azul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Are there all-inclusive benefits at Servatur Puerto Azul?

Some rate plans available at this hotel are all-inclusive.

Where is Servatur Puerto Azul located?

This family-friendly Mogan hotel is located by the ocean, within 1 mi (2 km) of Puerto Rico Beach and Amadores Beach. Playa del Cura is 1.7 mi (2.8 km) away.

Servatur Puerto Azul Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Terrible

Gurdip Singh

Sep 26, 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

John

Sep 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Entertainment could be better but other than that great. Adults only pool outstanding

Stayed 7 nights in Sep 2024

10/10 Excellent

Alexandru

Travelled with family

Jun 18, 2024

Liked: Staff & service, property conditions & facilities

Stayed 7 nights in Jun 2024

10/10 Excellent

john

May 14, 2024

Stayed 7 nights in Apr 2024

8/10 Good

Ian

Apr 29, 2024

Stayed 7 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with partner

Apr 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay. The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite. Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy. We will definitely be returning in the future.. Thank you to all the staff for making our holiday so pleasurable 😁🙌

Stayed 7 nights in Apr 2024

8/10 Good

Kenneth

Apr 11, 2024

Stayed 4 nights in Apr 2024

2/10 Terrible

adam

Travelled with family

Apr 10, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

This place looks nice and the food was good too however the kids club was a nightmare. Kids didn’t need to

Stayed 7 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family

Mar 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year

Stayed 7 nights in Feb 2024

6/10 Okay

Lisa

Jan 22, 2024

Disliked: Staff & service, property conditions & facilities

The property is tidy and lovely views of the sea.

Stayed 3 nights in Jan 2024

6/10 Okay

Ryan

Travelled with partner

Dec 2, 2023

Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good

Stayed 7 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner

Nov 25, 2023

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

The views were spectacular! Sunset is amazing the rooms are clean and spacious.

Stayed 7 nights in Nov 2023

10/10 Excellent

Begoña

Nov 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2023

10/10 Excellent

Francis

Travelled with family

Oct 17, 2023

Liked: Staff & service, amenities, property conditions & facilities

We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.

Stayed 5 nights in Oct 2023

8/10 Good

Caleb

Travelled with family

Feb 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated

Stayed 6 nights in Feb 2020

8/10 Good

Pekka

Jan 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view

Really nice view to Atlantic Ocean.

Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children

Dec 23, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the location. Set high up overlooking the sea

Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Dec 16, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.

Stayed 3 nights in Dec 2019

10/10 Excellent

Justina, Bristol

Travelled with partner

Dec 1, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.

Stayed 7 nights in Nov 2019

8/10 Good

Rebecca

Travelled with family

Nov 3, 2019

Liked: Cleanliness, staff & service

Nice stay

Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program

Stayed 7 nights in Oct 2019

10/10 Excellent

DAVID

Sep 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Sep 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

First time in Gran Canaria and it was a great experience because of this hotel. We were upgraded to a suite and the views from most rooms are stunning. 2 restaurants included so you can avoid noisy kids! We would return!

Stayed 7 nights in Apr 2019

10/10 Excellent

Justin

Travelled with family

Aug 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel do get upgraded room has Aircon food great kids will love it

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family

Jul 27, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought the resort was great value for money. Food was excellent and definitely above 3*. Stayed in the junior suite which was good with nice patio area. Pool area great, plenty of sun loungers. Kids and day time entertainment very good. Only negative, was I thought the night time entertainment could have been better. Overall had a fab 2 relaxing week's holiday!

Stayed 14 nights in Jul 2019

4/10 Poor

Verified traveller

Jul 18, 2019

Stayed 7 nights in Jul 2019

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Junior Suite, Sea View (Top Floor 1 adult)

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Superior Duplex, Private Pool (1 Adult +18)

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Junior Suite, Sea View (3 Adults and 1 Child)

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Superior Duplex, Private Pool (2 Adults +18)

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Family Suite, Sea View (3 Adults)

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Family Suite, Sea View (3 Adults and 1 Child)

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View all photos for Junior Suite, Sea View (3 Adults)

Junior Suite, Sea View (3 Adults)

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Family Suite, Sea View (3 Adults and 2 Children)

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Family Suite, Sea View (2 Adults and 2 Children)

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Junior Suite, Sea View (2 Adults and 2 Children)

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Family Suite, Sea View (2 Adults and 3 children)

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Family Studio Suite, Sea View (2 Adults)

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Junior Suite, Sea View (2 Adults and 1 Child)

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Family Suite, Sea View (2 Adults and 1 Child)

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Junior Suite, Sea View (1 Adult)

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Family Suite, Partial Ocean View (3 Adults and 2 Children)

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Junior Studio Suite, Sea View (2 Adults)

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Family Suite, Partial Ocean View (3 Adults and 1 Child)

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Junior Suite (3 Adults and 1 Child)

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Junior Suite (3 Adults)

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Superior Room, 1 Bedroom, Partial Sea View (2 Adults and 2 Children)

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Classic Double Room Single Use

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Junior Suite (2 Adults and 2 Children)

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Family Suite, Partial Ocean View (2 Adults and 3 Children)

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