Lobby sitting area
Check availability

Reviews of Clarion Inn Modesto

3.5 out of 5
Clarion Inn Modesto
1612 Sisk Road, Modesto, CA

Reviews

6.4
Rating 10 - Excellent. 182 out of 976 reviews" "
Rating 8 - Good. 262 out of 976 reviews" "
Rating 6 - Okay. 203 out of 976 reviews" "
Rating 4 - Poor. 160 out of 976 reviews" "
Rating 2 - Terrible. 169 out of 976 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jossiah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ersonal de front desk muy poco profecionales
El señor de front desk es muy grosero y muy poco profesional trata muy mal a las personas que llegan con precio de empleado y amigos y familiares y nos an canselado reservaciones de empleados y nomas nos dejan estar 3 días cuando hable a choice me dijieron que podía rentar 7 días dos cuartos
Stayed 1 night in Jun 2020

2/10 Terrible

Jeff

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next time don't leave the light on for me
This is a very unsafe motel! I am just terribly frustrated from beginning to end. I brought my husband to this hotel for some much needed stress reduction since he had just suffered a stroke. When we first got there we only had one bath towel and 2 hand towels and one washcloth which were pretty stained up the room was in terrible condition we heard yelling and doors slamming and people standing by my car smoking people were flooring the gas pedal when they go over the speed bumps and had very loud music ALLLL NIGHT LONG. Homeless people obviously selling drugs and and God knows what else. My husband ended up having his blood pressure go up higher than it's been in a long time due to everything going on all night long. We were scheduled to stay 2 nights but I called hotels.com in the morning and asked if we could change the reservation from that hotel to a safer cleaner one and they told me they would let us switch after I told her what was going on. It was 1030 am and check out was at 11, my husband had not taken his medication or checking his vitals etc. He doesn't move fast right now so I called the front desk and asked for more time and they said I only had until 11:15 or they would charge me another day. I called hotels.com and told them the situation we were dealing with so they called the motel and got it extended to 12pm....this was on Sunday...today is Weds and they still have not credited my account. This motel is HORRIBLE!
Stayed 1 night in Jun 2020

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left after only 10 minutes in the room. No water pressure. Air conditioner didn’t work. The room smelled like mold and they moved drug addicts across from us.
Stayed 1 night in Jun 2020

10/10 Excellent

Erica

Stayed 1 night in Jun 2020

2/10 Terrible

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
am ac dont work
i choose this place cause it use to b so nice now its like a trap hotel the worse part is the ac didnt work
Stayed 2 nights in Jun 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The ac unit its old. Did not blow enough air.I asked for them to it and still the same.
Stayed 3 nights in Jun 2020

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpfuls
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2020

10/10 Excellent

Jane, Milpitas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Need elevator. Rooms have a lot of wear and tear. Hope indoor pool open next month when I plan on staying again. Great location near restaurants. Great customer and room service!! And prices excellent. Thx!!
Stayed 1 night in Jun 2020

6/10 Okay

Markie, Modesto

Travelled with family and small children
Liked: Cleanliness, staff & service
Well easy check in priced well and nice room with microwave and mini fridge but our AC didn’t seem to work right and on Saturday night it was so loud outside our room by the parking lot and the people in the room next to us were fighting really loud and slamming doors most the night then on the other side someone was puking all night, I know they can’t control the hotel guest like that but when people are partying out in the back parking lot they should kick them out especially if they aren’t guest of the hotel but beside that everything was fine!
Stayed 2 nights in Jun 2020
Response from Josh on Jun 10, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Security and the local police department were called about that situation. The offending rooms were evicted. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Josh on Jun 10, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

10/10 Excellent

Rory

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Josh on Jun 10, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team.

2/10 Terrible

Brandy

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Josh on Jun 10, 2020
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Josh on Jun 10, 2020
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Josh on Jun 10, 2020
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Terry

Business traveller
Liked: Staff & service, room comfort
Sink was slow draining coffee pot didn’t work hotel looks very run down and shabby dated interior seem it need many upgrades still
Stayed 3 nights in May 2020
Response from Josh on Jun 10, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Mark

Stayed 3 nights in May 2020
Response from Josh on Jun 10, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Jocelyn on May 21, 2020
Thank you for taking the time to review our hotel!

10/10 Excellent

Andrew

Stayed 1 night in May 2020
Response from Josh on Jun 10, 2020
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

2/10 Terrible

Radhelle

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I am pretty easy to please. All I ask is safe, clean, and hot water. This place has not one. On check in the first room was located Next to a family with small children, all I could hear was screaming kids. Walls are paper thin. Asked to change rooms. Which they did. Next room BED BUGS we discovered them at midnight. Had no choice but to move back to the first room. Where we didn’t speak in fear of waking a small child in the next room. Remember paper thin walls. Did not sleep at all in fear of getting bitten by bugs. In the morning went to shower. NO HOT WATER, no water pressure. This may be the worst place I have ever stayed. I had to quarantine my luggage before taking it home. Management offered NOTHING. This wasn’t a cheap room. Save yourself the trouble and go to a motel 6 It’s probably cleaner.
Stayed 1 night in May 2020
Response from Jocelyn on May 21, 2020
We are sorry to hear of your experience at our hotel and that the management staff was unable to accommodate you in any way as far as a refund due to booking on a 3rd party site instead of directly with the hotel. Your review will be passed on to the head of maintenance as well as housekeeping so that preventative measures can be taken and improvements can be made for future guests.

2/10 Terrible

Aloura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Jocelyn on May 2, 2020
We are sorry to hear that you did not enjoy your stay with us. Hopefully you will give us another chance in the future.

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from Josh on Apr 30, 2020
Thank ytou for the review.

8/10 Good

Greta

Stayed 5 nights in Apr 2020
Response from Josh on Apr 30, 2020
Thank you for leaving feedback.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again
Was comfortable,clean and quiet.Breakfast was good as well.
Stayed 2 nights in Apr 2020
Response from Jocelyn on Apr 18, 2020
Thank you for taking the time to review your recent stay at our hotel. We hope to see you again soon!

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from Jocelyn on Apr 18, 2020
Thank you for leaving a positive score of your stay with us! See you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay I was there 5 days. The staff very helpful and friendly it was nice to be around such genuinely kind people. I enjoyed the bar/restaurant it was nice and friendly atmosphere and lots of good food. The spa was spacious warm and somewhat private. The swimming pool indoors was very nice also. They have a very nice exercise room with plenty of equipment. Good morning breakfast was very good Only problem is you have to eat indoors you can't take it back to the room but that was all right also. I enjoyed it so much that I've already booked another stay for the end of May 2020. I highly recommend the Clarion in Modesto if you want to enjoy yourself
Stayed 4 nights in Mar 2020
Response from Jocelyn on Apr 4, 2020
Thank you for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed the amenities such as the pool/spa as well as our on site pub & grill - Shooters. We look forward to seeing you again in May!

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020
Response from Jocelyn on Mar 19, 2020
We are sorry that you did not enjoy your stay.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy
it was fine
Stayed 2 nights in Mar 2020
Response from Josh on Mar 17, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at this hotel was very nice. Our room was very clean, the breakfast buffet had nice choices and the staff was very nice. A few suggestions would be to add a fan in the bathroom as it gets very hot in there after a shower, and to add a magnified mirror on the wall in the bathroom to allow older women the opportunity to see better to put their makeup on.
Stayed 1 night in Mar 2020
Response from Josh on Mar 17, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Misiafa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Jocelyn on Mar 11, 2020
Thank you for taking the time to rate your stay with us.

4/10 Poor

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities
cleaniness and craftmanship
no bathroom vent, the hallway showed water damage in the ceiling, the breakfast was nice self serve. the place needs some real TLC and good craftmanship with the closets doors overlapping in one room and no doors in another.
Stayed 2 nights in Feb 2020
Response from Josh on Mar 1, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I have passed these complaints to our maintenance department for them to be fixed. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

samantha

Liked: Cleanliness, staff & service, room comfort
Quiet older gem
The place needs a remodel but has cute potential love the indoor pool and spa the hotel is older and could use a paint and upgrading. Quiet in the room and great walking distance to shops and eats
Stayed 1 night in Feb 2020
Response from Josh on Mar 1, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

TereSa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our staycations at the clarion!
Stayed 1 night in Feb 2020
Response from Josh on Mar 1, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Josh on Feb 28, 2020
Thank you for leaving a review

8/10 Good

Kristen, Sonora, Ca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 18 friends & family meet up here for a fun night! We could literally walk to everything! In-Out-Buger was near the parking lot! Walked to a nightclub around the corner, enjoyed the huge hot tub/pool and drinks at the bar! They had a DJ playing that night too(Saturday night)! The rooms all had mini fridges & microwaves! We will definitely be back💓
Stayed 1 night in Feb 2020
Response from Josh on Feb 28, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Ricardo

Stayed 1 night in Feb 2020

6/10 Okay

Chad

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Josh on Feb 28, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Ed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old run down needs a remodel
Staff was great, very old run down hotel in desperate need of a remodel, Wouldn't stay here again.
Stayed 1 night in Feb 2020
Response from Josh on Feb 28, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Josh on Feb 28, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Josh on Feb 23, 2020
Thank you for leaving a review.

6/10 Okay

Verified traveller

Liked: Staff & service
Location was perfect. I didn’t like having to go in one door which was around a corner.
Stayed 1 night in Feb 2020
Response from Josh on Feb 23, 2020
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful
Stayed 2 nights in Feb 2020
Response from Josh on Feb 23, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Josh on Feb 21, 2020
Thank you for leaving a review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
However we did have a nice stay but with some concerns. There were no towels in our room and I make a habit to view beds for bed bugs ( from previous bad experiences ). There was skeleton bed bugs in mattress and not only that mattress was no clean at all. Just a a suggestion, isn't best to have all mattresses covered to prevent this? Otherwise, we did enjoy or stay.
Stayed 1 night in Feb 2020
Response from Josh on Feb 21, 2020
Thank you for leaving a review.

2/10 Terrible

Jane, Modesto

Business traveller
Disliked: Cleanliness, property conditions & facilities
Staff were better than property. Mold in the bathroom ceiling and poor condition of the room. It should not be rated as 3 star hotel.
Stayed 1 night in Feb 2020
Response from Josh on Feb 16, 2020
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was gross, rooms dirty, smelled moldy, food sub-par, not safe neighborhood. Staff was very nice though.
Stayed 1 night in Feb 2020
Response from Josh on Feb 16, 2020
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.