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Reviews of Ghost Mountain Inn

4 out of 5
Ghost Mountain Inn
Fish Eagle Road, Jozini, KwaZulu-Natal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 66 reviews" "
Rating 8 - Good. 17 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colette

Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghost Mountain
Stayed 1 night in Jan 2023

10/10 Excellent

Pumla

Stayed 2 nights in Mar 2022
Response from Ghost Mountain Inn management on Mar 25, 2022
Thanks so much for your rating review - we're delighted you enjoyed your stay at Ghost Mountain and look forward to welcoming you back again soon!

10/10 Excellent

Nomfundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
The room was spacious and clean. The premise is children friendly.
Stayed 2 nights in Dec 2021
Response from Marketing Manager on Jan 10, 2022
Many thanks for your review - we're delighted you enjoyed your stay and look forward to welcoming you back again soon

10/10 Excellent

Dumisani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Ghost Mountain Inn team on Jun 2, 2021
Thanks so much for rating your stay at Ghost Mountain Inn - we're delighted you enjoyed your time with us and look forward to welcoming you back again soon

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Jan 2021
Response from Ghost Mountain team on Jan 26, 2021
Thanks for your review Byron, we're delighted you enjoyed your stay with us at Ghost Mountain Inn and look forward to welcoming you back again soon!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic in Mkuze
Great location. Handy for Mkuze Game Park. Good food and service. Helpful events manager on the front desk. Good bird watching around and about.
Stayed 2 nights in Mar 2020
Response from GM Ghost Mountain Inn on Mar 26, 2020
Dear Stuart Thank you for your kind review. We have to agree that we are in a great location for the neighbouring game parks. I will definitely pass on your compliments to our events manager. We hope to welcome you back to Ghost Mountain again in the future. Warm regards GM

10/10 Excellent

Mike, Cheltenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful location. The service and staff were excellent
Stayed 1 night in Mar 2020
Response from GM Ghost Mountain on Mar 26, 2020
Hello from Mkuze Thank you for your wonderful review. The staff will be very pleased to hear that you enjoyed your stay with us. Warm regards GM

10/10 Excellent

Lindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful clean rooms. Service was excellent
Stayed 4 nights in Jan 2020
Response from Craig on Jan 15, 2020
Dear Shaun, Thank you so much for staying with us and for the wonderful review. Look forward to seeing you again soon. Warmest regards on behalf of the entire team at Ghost Mountain Inn team.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best getaway
The best ever, the place, the service, the staff, everything exceeding our expectations
Stayed 2 nights in Nov 2019

10/10 Excellent

ntombi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stays was stanning, and the service was very good, respect from the staff 👌 they treat their guests equally. We had a good time at ghost mountain.
Stayed 1 night in Nov 2019
Response from GMI Team on Nov 26, 2019
Dear Ntombi, Thank you for staying with us at the Ghost Mountain Inn and for your kind review. We are delighted to hear that you enjoyed our team and their hospitality. Looking forward to your next visit.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Tammy Guest relations on Nov 27, 2019
Dear Guest Thank you for staying with Ghost Mountain Inn, we look forward to your future stay.

10/10 Excellent

Related

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent Stay
Great Stay! To add to the Excellent stay......a fantastic wine pairing evening! Thanks to all!
Stayed 2 nights in Oct 2019
Response from Craig on Nov 5, 2019
Thank you for staying with us and we're happy to hear that you enjoyed the wine pairing. Best wishes

10/10 Excellent

Andre, Johannesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, beautiful setting, very clean and great food particularly breakfast
Stayed 3 nights in Aug 2019

10/10 Excellent

Nombuso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Ghost Mountain
Super Amazing, this place is beautiful. I love nature!!!
Stayed 2 nights in Aug 2019

8/10 Good

Martin

Liked: Staff & service, room comfort
Nor enough birds for my liking !
It was good ..ish .
Stayed 3 nights in Apr 2019
Response from Bea Mtetwa on Apr 22, 2019
Dear Martin Thank you for staying at the hotel, we greatly appreciate your feedback, we apologize you did not see enough birds. We look forward to your next stay Warm Regards Bea

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and grounds along the lake were very nice. The restaurant and choices from the menu and buffet were also excellent. The only downfall would be that the 2 pools were not in pristine condition as the one closest to the restaurant looked like it had not been cleaned in awhile and the one by the lake was cleaner however it had a lot of bugs and leafs floating on the surface. Overall however the staff made up for those downfalls.
Stayed 1 night in Feb 2019
Response from Bea Mtetwa on Apr 22, 2019
Dear Guest Thank you for visiting the hotel, we greatly appriciate your feedback, we apologize for the top pool not clean enough. We look forward to your next visit Warm Regards Bea

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mid way find
Beautiful mid way stop to Sodwana with easy access to the Mkuze game reserve
Stayed 1 night in Feb 2019
Response from Bea Mtetwa on Apr 22, 2019
Dear Laila Thank you for visiting at the hotel. We look forward to your next visit Warm Regards Bea

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent peaceful hotel, with very friendly efficient staff. A wonderful location with lake and mountain views.
Stayed 2 nights in Jan 2019
Response from Bea on Jan 29, 2019
Dear Guests Thank you for visiting Ghost Mountain Inn. We look forward to your future stay Warm regards Bea

10/10 Excellent

Khanyisile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden beauty.
Best place in small town, take you breath out, very comfortable, friendly staff. Boat cruise was Fabulous. We arrived few minutes after the heavy storm but staff was very welcoming and helpful. We will come again with more family members.
Stayed 2 nights in Jan 2019
Response from Bea Mtetwa on Jan 15, 2019
Dear Khanyisile Thank you for visiting at Ghost Mountain Inn, we look for to your future stay at the hotel Warm regards Bea

10/10 Excellent

Goushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Piece of Heaven
A breathtaking experience with absolute peace and tranquility. The hotel staff and management were very friendly and accommodating. They tried to make us a as comfortable as possible.Definitely an oasis in a desert. Highly recommended.
Stayed 3 nights in Dec 2018
Response from Bea Mtetwa on Jan 15, 2019
Dear Goushil Thank you for coming to Ghost Mountain Inn, please do come to visit again at the Inn, we look forward to your future stay Warm regards Bea

8/10 Good

Shadin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Bea Mtetwa on Jan 15, 2019
Dear Shadin Thank you for coming to Ghost Mountain Inn, it was a great pleasure having you at the hotel Warm regards Bea

10/10 Excellent

Andrew, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, service and food
Absolutely lovely place for our family to stay. Even with 3 young boys, the staff were fantastic and very accommodating. Beautiful dinner and huge breakfast. Best thing was the lake trip with 2 amazing guides.
Stayed 1 night in Oct 2018
Response from Bea (Hotel Manager) on Oct 24, 2018
Dear Andrew, Thank you for staying at Ghost Mountain Inn, hope to see you at the hotel in the near future Warm Regards Bea

10/10 Excellent

Phakamani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place,Friendly staff
i spent a weekend at Ghost Mountain Inn.The staff was very friendly and welcoming.I loved the food,my visit was spoiled by the bad weather,cold and wet.I used a wheelchair friendly room so my only advice is for the wardrobe rails to be lowered in case someone like me travels alone.A bit of a shelter in the disabled parking bay wont hurt,I got wet each time i accessed my car.Otherwise I say unequivocally im planning to return.Thank you to all,a great place to visit
Stayed 2 nights in Oct 2018
Response from Bea on Oct 24, 2018
Dear Phakamani, Thank you for staying at the hotel, they are fixing the wardrobe rails as we speak. They are also working on shelter on the Parking Bay We hope to see you again at the hotel soon Warm Regards Bea

10/10 Excellent

Yuran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway
Absolutely amazing venue for a couple or family. Totally relaxing but with many activities on offer. Highly recommended.
Stayed 3 nights in Jul 2018
Response from Adele on Aug 8, 2018
Dear Yuran We are so pleased that you enjoyed your stay with us. Hope to see you soon.

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Adele on Jun 19, 2018
Dear Andrew Thank you for the great review. Regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay. Friendly staff. Good value for money.
Stayed 1 night in May 2018
Response from Adele on Jun 19, 2018
Dear Matthew Thank you for the excellent review. Hope to see you soon again. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Relex & Recharge
We stopped for lunch at this hotel about a year ago on a flying visit through Mkuze and were determined to come back for a weekend. I am so glad we did! Set amidst picturesque gardens against the stunning backdrop of the Lebombo mountain range and the eerie ghost mountain from which the hotel gets its name, the GMI is perfect for a relaxing weekend. The hotel is 5 minutes from the Mkuze airstrip and an easy 3+hour drive from Durban. The rooms are well appointed and spotless - robes and slippers would have been a nice touch. The food was excellent. Mosquitoes were a bit of a problem. The service was generally acceptable, although we did notice a marked deterioration in service levels since our last visit - the service could definitely benefit from more of a personal touch and more management intervention. For instance, rather than being escorted to our room on the other side of the resort and being offered help with our bags, the duty receptionist (Sifiso) merely pointed in the general direction of the room and left us to find our way ! On the Saturday evening, the lone barman was expected to serve all the tables whilst waiting bar - this resulted in more than an hour long wait for our snack order. Both these issues could have been easily resolved with more active/attentive/effective management. All in all, this was a most enjoyable stay and, bar the minor service irritations, this hotel definitely has a lot to recommend it. We look forward to our next visit.
Response from Adele on Jun 19, 2018
Dear Anonymous Thank you so much for the great review. Great having you back and so thrilled that you had a relaxing weekend. Glad you enjoyed the food and the rooms. We always pride ourselves in our personalized and friendly service and our apologies for not living up to our standards to assist you in helping you with your bags. It is also unacceptable to wait for about an hour for bar service and please note that this has been resolved and taken up with Management. Again, great hearing that had an enjoyable stay and we are looking forward to welcoming you back soon. Regards,

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Mkuze
It’s the fourth time we have stayed at the hotel. Really like it. Friendly helpful staff. Nice restaurant. Good game drive facilities if wanted plus other activities. New bedroom wing and pool further enhance it. Lovely grounds.woukd recommend.
Stayed 5 nights in Jan 2018

10/10 Excellent

Tasnim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghost mountain
A really lovely place

8/10 Good

NOMBUSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable moments
It was a lovely getaway.The good,hospitality,spa and the environment in general.We were able to pay back and relax.It is definite value for money
Stayed 2 nights in Aug 2017

8/10 Good

ashley

Liked: Staff & service
Disliked: Cleanliness, room comfort
Honest opinion
M family had a lovely time visiting surrounding areas, staff there are exceptional although the insects and bed bugs really need to be sorted out. Or else that 4 star would be more like 3 stars if not for the helping staff.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Jennifer Thank you for your great review on our hotel. We are glad you enjoyed your stay with us and hope to see you again in the near future Warm Regards Bea

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a great spot to access reserves
The rooms are comfortable obviously recently redone. The grounds are lovely with access to the dam which is a beautiful spot to sit and relax. Small boats are available to use.
Response from Bea on May 7, 2017
Dear Guest We are most delighted that you loved our tranquil grounds and surroundings as much as we do. We hope to see you at Ghost Mountain Inn soon Warm Regards Bea

8/10 Good

Karuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Was very good. Recommend it
Dear Karuna Thank you for recommending us and hope you enjoyed your family getaway Warm Regards Bea

10/10 Excellent

Teresa, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with access to a beautiful dam.
The hotel was clean and easy to find. The staff very friendly. The beds were very comfortable, the room clean and having access to the dam was great for sundowners.
Response from Bea on May 7, 2017
Dear Teresa Thank you for your wonderful, we hope to see you at Ghost Mountain Inn in the near future Warm Regards Bea

10/10 Excellent

Rowan, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpfull Hotel Staff
A really comfortable place to stay Friendly and helpfull Staff Very Good Food and Wine Lovely Garden and Surroundings
Response from General Manager on Dec 9, 2016
Dear Rowan, Thank you for staying with us at the Ghost Mountain Inn and for your heartwarming review. We are happy to see that you enjoyed your stay and look forward to seeing you again. Best wishes, Craig

10/10 Excellent

Judith, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for visiting the region
Excellent base for visiting game parks and Saint Lucia estuary and region. Very helpful and caring staff particularly the manager Raph, and the resident guide Jean who was always available for any additional help and took us out on a very interesting and informative game drive. Good restaurant with excellent executive chef, Samir, who couldn't be more helpful in catering for our dietary requirements on a daily basis. Peaceful and tranquil tropical grounds and spa which looked good although we did not use the facilities.

10/10 Excellent

Judith, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find
We used ghost mountain as a base for 3 nights and we found it very comfortable. It's a great position to visit game parks, Jozini lake, St Lucia and areas. Jean, guest relations booked us on one of their tours. We choose a boat trip on Jazini lake which was wonderfull. She was very helpful in all aspects. The manager of the hotel was great and most helpful too. Staff were friendly and efficient. The Restaurant was pleasant and the kitchren was most helpful with my dietary requirements. Would certainly recommend the hotel.

8/10 Good

safari mad, England

Liked: Staff & service, room comfort
Disliked: Cleanliness
Serene experience
The location of the hotel is to die for. You didn't want to go and leave it for very long. Staff very friendly and helpful,. The only downside to where we stayed was the bathrooms/windows are in desperate need of replacing as there is a lot of cleaning that wants doing to maintain them in that condition and our cleaner lady certainly wasn't very good. Don't know if Shaun the manager who was professional and friendly has a housekeeper but would recommend one to oversee the women. The food was lovely, the staff helpful and friendly the location fabulous. A very enjoyable time had while staying there. Regards also to Jean the guide who took us on safari, excellent person.

10/10 Excellent

BOD, Dublin Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
Hotel was excellent, staff were very friendly and helpful. We had a lovely evening meal and breakfast. There was a group staying at the hotel so we also got to see some Zulu dancing during dinner. The gardens are great for children to run about and there is a boardwalk out on to the lake. This has beautiful views over to Ghost Mountain and was really romantic when the sun was setting. We only stayed one night but there did seem to be several activities available in the area. Hotel is very easy to find and would definitely stay there again if I am lucky enough to get back to the area!

6/10 Okay

Steven, Los Angeles

Liked: Room comfort
Disliked: Cleanliness
good enough for a stop over
I booked (and paid extra for) a Superior King Room with a King bed. We arrived to find two twin beds pushed together .... I could have paid much less for that room. So when I questioned it we were moved down the hall to a King bed. This room had massive mold growth above the shower. Eh ... overall the experience was fine. Was expecting a little more for the money. This place is in the middle of nowhere and is just fine for a stopover from Kruger to Durban. But I wouldn't make it a destination.
Response from Craig on Aug 16, 2014
Dear Steven, Thank you for your review and we apologise for our initial error to offering you a room with two beds. Happy to hear that our front desk team were able to rectify the error. As a matter of interest all our Superior rooms are currently being renovated and due for completion in July. With regards to our location we offer a variety of safaris into nearby Mhuze or Hluhluwe game reserves, boat cruises on Lake Jozini as well as various hikes and Zulu cultural experiences. Trust that the rest of our trip to South Africa was enjoyable.

8/10 Good

JD, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
The stay was great but I was unhappy about being charged the normal rates even though there was a special for the weekend I was staying at the hotel.

8/10 Good

Freeman, Durban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth going for a short visit
Hotel was very good and we had a great boat trip and saw lots of elephants close up. The game drive was short of animals probably because of the heat and long grass.

4/10 Poor

Verified traveller

Disliked: Room comfort
Expected Better
Appreciate that all hotels in this area seem to be quite expensive, but was still disappointed considering the price we paid (stayed in 8 hotels all across SA and this was second most expensive - No. 1 was 5* Luxury Hotel). Initially put off by poor reception service, not very friendly. The room was much below the standard that we were getting across the rest of SA for much cheaper. Very basic room and looked dated. Bathroom was not pleasant at all. There was a door connecting our room to next door and we could hear everything that was being said - this was possibly due to thin walls rather than the door. Breakfast and breakfast service was good. The bar area was nice as was the main lobby of the hotel, but certainly wouldn't pay the price we paid again for this hotel. That said, it was cheapest we could find in the area, so for stopovers, it serves a purpose. Also, be prepared that there's nothing in the area and once at the hotel, you're essentially stuck there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Have stopped at the hotel previously but it gets better every time you stop.

6/10 Okay

Knud

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
slidt -trænger til en kærlig hånd
Stayed 1 night in Dec 2021
Response from Marketing Manager on Jan 10, 2022
Many thanks for your feedback - we do hope you enjoyed your stay with us. Our maintenance team are continually upgrading and refreshing the hotel, it's very much an ongoing process that requires daily attention, but we do hope that the facilities, amenities, service and food offering made up for any shortfall you felt the age of the property gave. We do hope you'll be back to visit us at Ghost Mountain again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptie was niet al te goed, in eerste instantie kreeg ik niet de kamer die we hadden geboekt en bij betaling moesten we ook meer afrekenen dan was bevestigd.
Stayed 3 nights in Jan 2020