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Reviews of La Quinta Inn by Wyndham Missoula

2.5 out of 5
La Quinta Inn by Wyndham Missoula
5059 N Reserve St, Missoula, MT

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1003 reviews" "
Rating 8 - Good. 312 out of 1003 reviews" "
Rating 6 - Okay. 118 out of 1003 reviews" "
Rating 4 - Poor. 43 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept facility. Would stay there again for sure. Wish the hot tub had been working, but stuff happens....just the way it is. Otherwise a great place.
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Breakfast was great
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean and staff were exceptional. The rooms need to be updated, but were very clean. The breakfast was exceptional and breakfast staff exceptional. The housekeeping and maintenance supervisors were training a new housekeeper one door down from our room. I overheard them both tell him at different times that guest satisfaction is their #1 priority. That motto shone thru with every staff interaction we had from front desk to housekeeping to maintenance to breakfast staff. Even though the rooms were in need of updating, the beds were super comfy, it was quiet, and staff was very accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that fresh towels were always provided. The complimentary breakfast was great and it was nice to be close to the vatiety of restuarants.
Stayed 4 nights in Apr 2024

6/10 Okay

Mari

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hot tub was out.of order
Stayed 1 night in Apr 2024

6/10 Okay

Neil Shawn

Liked: Cleanliness
Disliked: Staff & service
Pros: Clean area and good breakfast choices Cons: There was limited parking, night manager suggested parking in the bar parking lot. There were loud barking dogs in the early morning hours that interrupted my ability sleep two nights in a row.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with views of mountain and a lovely stream running behind the hotel. Very clean, comfortable and close to great eats! Highly recommend.
Stayed 1 night in Apr 2024

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
Acceptable. Very thin walls.
Stayed 1 night in Apr 2024

4/10 Poor

Tysen

Travelled with family
Disliked: Amenities, property conditions & facilities
No working hot tub which is one of the main reasons we chose this property. They need to let guests know this in advance. Elevator smells terrible.
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Apr 2024

6/10 Okay

Jaqueline

Stayed 1 night in Apr 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ella

Stayed 1 night in Apr 2024

8/10 Good

Ojars

Travelled with partner
Liked: Cleanliness, staff & service
Jackie the breakfast lady did wonderful job- wide variety of food and she was very friendly. Staff was friendly and helpful especially Raine who tried to accommodate our request for adjoining rooms but finally settled on something that worked for us. Pets are allowed and we could hear dogs bark during the night.
Stayed 3 nights in Mar 2024

8/10 Good

Beverly A.

Stayed 2 nights in Mar 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness
When we pulled out the sofa bed for our kiddo there was a plastic fork, and skittles all through out it. It was late and the clerk had issues getting us in the room to begin with or I would have asked for a new room.
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Did not receive maid service. When we made reasonable requests we were met with apathy or outright distain by evening staff. To be fair when he over heard the issue, there was a helpful young man that was concerned about our problem. It’s too bad that young people today have an attitude of “not my job”.Don’t expect the front staff to have a professional appearance, the days of requiring your staff to present that kind professionalism appear to be long gone in this establishment.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ramona, West Yellowstone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Robby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Feb 2024

8/10 Good

Connie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Friendly atmosphere Pet friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Kristy, Hardin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Tracy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and nice hotel- walls were thin would be only issue - heard person snoring in other room
Stayed 1 night in Feb 2024

10/10 Excellent

kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

6/10 Okay

jennifer

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty looked like toothpaste splattered on the back of the door floors look dirty staff was not very friendly. I tapped on thw door to ask the staff a question in the food area & she was leaning over were the food is prepared to busy on her phone to come help me another guest did. Pillows are lil square things just not what we expected for breakfast juice machine out of order.
Stayed 1 night in Feb 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Not as good as we hoped
Was fine for a night. We partly chose it because it had an “excellent” rating, though it really should be rated “average”. Sink didn’t drain, sheets somewhat dirty, heater only worked on full blast.
Stayed 1 night in Jan 2024

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Way too expensive for such a "budget" hotel. I don't know how I messed up, but it was twice as expensive as it should have been
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Great breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Lenita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
Lenita, Thank you for staying with us at our conveniently located hotel in Missoula. We hope you will be our guest again when you revisit Western Montana.

10/10 Excellent

Beverly A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
Beverly, It is with pride we see your excellent rating. Our staff works hard to prepare comfortable rooms and amenities for our guests. We look forward to sharing our hospitality with you again.

4/10 Poor

Robyn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
We are delighted you enjoyed the comfortable room and friendly welcome to the La Quinta Inn by Wyndham Missoula, Robyn. Thank you for being a valued patron of our hotel.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
Rebecca, It was a pleasure to welcome you to the La Quinta Inn by Wyndham Missoula for an outstanding experience. Thank you for the positive rating.

10/10 Excellent

Phillip

Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
We are overjoyed you had a wonderful experience at the La Quinta Inn by Wyndham Missoula, Phillip. We hope you will visit us again soon, and thank you for your kind rating.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
We are thrilled to see your excellent rating for the service and comfort at the La Quinta Inn by Wyndham Missoula, Brian. Thank you for your business.

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Jan 10, 2024
Edward, Thank you for choosing to stay with us in Missoula. We hope you will allow us to welcome you for another great stay in the future.

10/10 Excellent

Chef, Fort Benton

Liked: Cleanliness, amenities, property conditions & facilities
Hot tub 2 small 4 me. Nice temp thou.
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Jan 2, 2024
Thank you for the positive review, Chef. We hope you will return to enjoy another visit to our La Quinta Inn by Wyndham Missoula again.

4/10 Poor

Sally

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was dirty, hairs all over, poorly cleaned, pool and hot tub dirty and water murky
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Dec 31, 2023
Sally, Please accept our apologies for the room's condition. We are happy to relocate guests to another, more comfortable space or reclean an area if needed. We hope you will allow us another opportunity to provide you with a better stay in Missoula.

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023

8/10 Good

Cylinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on Dec 30, 2023
Thank you for your wonderful rating, Cylinda. We hope you will allow us to share the hospitality of the La Quinta Missoula with you again soon.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Dec 24, 2023
Dearest Guest, Thank you for sharing an outstanding rating for the service and accommodations we provide at the La Quinta Inn by Wyndham Missoula. We hope to share our hospitality with you again soon.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Dec 19, 2023
Thank you for your rating, John. We are glad you had a wonderful stay at our hotel in Missoula. We hope you will return to visit us again.

8/10 Good

Michelle

Stayed 1 night in Dec 2023
Response from Cyndy-Guest Experience Representative on Dec 19, 2023
Michelle, Thank you for sharing a great rating for our location in Missoula. We are glad you enjoyed a comfortable experience and hope to welcome you for another visit soon.

6/10 Okay

Naomi

Travelled with family
Average, good breakfast
Stayed 3 nights in Dec 2023
Response from Cyndy-Guest Experience Representative on Dec 18, 2023
Thank you for your great review, Naomi! We are glad you enjoyed our complimentary breakfast service, and we look forward to sharing our hospitality with you again.