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Courtyard by Marriott Missoula – Avis

3 out of 5
Courtyard by Marriott Missoula
4559 N Reserve St, Missoula, MT

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 287 avis sur 512." "
Note de 8 – Bien, d’après 147 avis sur 512." "
Note de 6 – Acceptable, d’après 46 avis sur 512." "
Note de 4 – Médiocre, d’après 18 avis sur 512." "
Note de 2 – Terrible, d’après 14 avis sur 512." "

9,2/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Sylvain, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nous avons fait une réservation pour 2 adultes et 2 enfants, sur votre site le petit-déjeuner était inclus mais sur la confirmation était mentionné"petit-déjeuner pour 2 personnes. Pour l'hôtel, le petit-déjeuner n'entrait pas dans le prix de la prestation. Finalement sur base de la confirmation, nous avons obtenu des coupons mais pour 2 petits-déjeuner seulement!

8/10 – Bien

Maureen

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Sheryl Harding- Manager a répondu le 19 avr. 2024
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We hope to see you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest

10/10 – Excellent

Jim

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great. Newly renovated
Séjour de 1 nuit en mars 2024
Sheryl Harding- Manager a répondu le 30 mars 2024
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We are very happy you enjoyed our new renovations. We hope to see you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest

2/10 – Terrible

Rebecca

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
My daughter and I got stuck in the elevator for 35 minutes. We had to wait for an elevator technician to arrive to open the doors.
Séjour de 1 nuit en mars 2024
Sheryl Harding- Manager a répondu le 30 mars 2024
We are very sorry you had this issue while using our elevator. This issue has since been resolved, but unfortunately not before this happened to you.

10/10 – Excellent

Charles

Séjour de 3 nuits en mars 2024
Sheryl Harding- Manager a répondu le 19 avr. 2024
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We hope to see you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest

10/10 – Excellent

rade

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Sheryl Harding- Manager a répondu le 4 mars 2024
Thank You for the high score review. We really appreciate your feedback. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest.

8/10 – Bien

Chef, Fort Benton

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet. Brkft
Séjour de 1 nuit en février 2024
Sheryl Harding- Manager a répondu le 20 févr. 2024
Thank You for the great score :) We look forward to seeing you again the next time you are in Missoula. Thank YOU for Being OUR guest.

10/10 – Excellent

liesl

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Sheryl Harding- Manager a répondu le 13 févr. 2024
Thank You for taking the time to send in a review and for the high score. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

2/10 – Terrible

Amy

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Sheryl Harding- Guest Relations a répondu le 1 févr. 2024
We are very sorry that your stay was not the best it could have been. We hope you give us another chance the next time your travels bring you back to Missoula.

8/10 – Bien

Katena

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Sheryl Harding- Manager a répondu le 27 déc. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest.

10/10 – Excellent

Diane

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Sheryl Harding- Manager a répondu le 25 déc. 2023
Thank You for Being OUR Guest :)

8/10 – Bien

john

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Sheryl Harding- Manager a répondu le 16 déc. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We hope to see you again soon :) Thank YOU for Being OUR Guest :)

8/10 – Bien

William

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Sheryl Harding- Manager a répondu le 14 déc. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We hope to see you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

8/10 – Bien

Shelley

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023
Sheryl Harding- Manager a répondu le 8 déc. 2023
Thank You for taking the time to send in a review. We hope to see you again soon :)

8/10 – Bien

Martin

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
I booked this specifically for the hot tub and it wasn’t working. Disappointed
Séjour de 1 nuit en novembre 2023
Sheryl Harding- Manager a répondu le 3 nov. 2023
Thank You for taking the time to send in a review. We are sorry we had an issue with our hot tub while you were here. We hope you give us another chance the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

Gregory, Denver

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en octobre 2023
Sheryl Harding- Manager a répondu le 26 oct. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. Thank YOU for Being OUR Guest :)

4/10 – Médiocre

Kimberly

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 4 nuits en octobre 2023
Sheryl Harding- Manager a répondu le 25 oct. 2023
Thank you for taking the time to let us know about your experience while staying with us. Our goal is to try to make every guests stay the best it can be. I am sorry we did not meet your or our own expectations this time. We hope you give us another chance the next time your travels bring you back to Missoula.Thank YOU for Being OUR Guest

10/10 – Excellent

Lindsay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great easy place to stay right off i90. Nice, clean hotel with good size rooms and a nice lobby. Great quality for the price.
Séjour de 1 nuit en octobre 2023
Sheryl Harding- Manager a répondu le 2 oct. 2023
Thank YOU for taking the time to send in a review. We really appreciate the feedback and the high score. We look forward to seeing you again. Thank YOU for Being OUR Guest :)

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The breakfast at the Courtyard
Séjour de 1 nuit en septembre 2023
Sheryl Harding- Manager a répondu le 30 sept. 2023
Thank You for the review and the high score :) We look forward to seeing you again :) Thank YOU for Being OUR Guest !!!

4/10 – Médiocre

Pamela

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Sofa in our room had visible stains all over it. High school cross country teams running through hallways, knocking on doors, loud.
Séjour de 1 nuit en septembre 2023
Sheryl Harding- Manager a répondu le 24 sept. 2023
We are very sorry your stay was not the best it could have been. We had a full hotel the night of your stay, as well as the whole city of Missoula. We hope you give us another chance the next time your travels bring you back to Missoula.

8/10 – Bien

Douglas Larry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay
Séjour de 4 nuits en août 2023
Sheryl Harding- Manager a répondu le 21 sept. 2023
Thank You for taking the time to send in such a GREAT review. We look forward to seeing you again the next time your travels bring you back to Missoula Thank YOU for Being OUR Guest :)

4/10 – Médiocre

Thomas

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Just ok!
No hot water for the night!
Séjour de 1 nuit en septembre 2023
Sheryl Harding- Guest Relations Manager a répondu le 12 sept. 2023
Thank you for taking the time to send in a review. We are sorry this unfortunately happened during your stay. This issue has been resolved. Thank You for Being Our Guest

4/10 – Médiocre

Grady

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Went somewhere else
The hot water wasn’t working so we only stayed one night. Ended our stay early there and went to another hotel nearby. Was not charged . Also breakfast was not that great & hotel needs to be updated . Cleanliness was 6/10. Gym was very nice .
Séjour de 3 nuits en septembre 2023
Sheryl Harding- Guest Relations Manager a répondu le 11 sept. 2023
We are very sorry this unfortunately happened during your stay. We hope you give us another chance the next time your travels bring you back to Missoula.

10/10 – Excellent

Lane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Sheryl Harding- Guest Relations Manager a répondu le 3 sept. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We look forward to seeing you again the next time you are in Missoula. Thank YOU for Being OUR Guest.

10/10 – Excellent

Tyler

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean and modern. Comfortable beds
Séjour de 1 nuit en août 2023
Sheryl Harding- Guest Relations Manager a répondu le 11 sept. 2023
Wow- thank You for the fantastic review and score. We look forward to seeing you again the next time your travels bring you back to Missoula.

8/10 – Bien

Shane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
People in the room above me were very loud. Staff moved me into another room but I got no sleep for two days
Séjour de 5 nuits en juillet 2023
Sheryl Harding- Guest Relations Manager a répondu le 9 août 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We hope to see you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

Brandon

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great room
It was easy check in and out. Room is very clean.
Séjour de 1 nuit en juillet 2023
Sheryl Harding- Guest Relations Manager a répondu le 26 juill. 2023
Thank You very much for the GREAT review. We really appreciate you taking the time to send one in. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

8/10 – Bien

Emily

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Sheryl Harding- Guest Relations Manager a répondu le 25 juill. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score. We hope to see you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points forts : Propreté
Points faibles : Confort de la chambre
Paper thin walls, poor noise control
Walls are paper thin and there was a screaming baby next door that cried from 10pm until 6am straight. Not that it’s the hotels fault but better sound proofing would be good. Didn’t spend $300/night to not sleep because of the noise
Séjour de 1 nuit en juillet 2023
Sheryl Harding- Guest Relations Manager a répondu le 24 juill. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback. We are very sorry you had noisy neighbors during your stay. We hope you give us another chance the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guests :)

6/10 – Acceptable

Linda

Voyage de couple
Points forts : État et installations de l’hébergement
Points faibles : Propreté
Not what I expected- while the entrance area was nice, the rooms were a little less functional than other places I’ve stayed. The bathroom did not have a functional exhaust fan. The TV remote struggled to work. The couch had stains on it. Also, room comes with one single serving of coffee for 2 people to share.
Séjour de 1 nuit en juillet 2023
Sheryl Harding- Guest Relations Manager a répondu le 12 juill. 2023
Thank You for taking the time to send in a review. We really appreciate the honest feedback. I have informed housekeeping that there were only one single serving of coffee in your room. There is always suppose to be 2 of each kind. We can always bring more to your room if you call the front desk. We are set for a brand new remodel in November. We would love to welcome you back the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Sheryl Harding- Guest Relations Manager a répondu le 6 juill. 2023
WOW !!! Thank You for the great score and for Being Our Guest :) We hope to see you again the next time your travels bring you back to Missoula.

10/10 – Excellent

Billy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
clean
Séjour de 1 nuit en juin 2023
Sheryl Harding- Guest Relations Manager a répondu le 29 juin 2023
Thank You for taking the time to send in a review. We really appreciate the score and You as our guest. We look forward to seeing you again the next time you are in Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

Rory

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent service from staff.
Séjour de 1 nuit en juin 2023
Sheryl Harding- Guest Relations Manager a répondu le 28 juin 2023
Thank You for taking the time to send in a review and for the GREAT score. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

LEZLIE, GIG HARBOR

Séjour de 1 nuit en juin 2023
Sheryl Harding- Guest Relations Manager a répondu le 28 juin 2023
Thank You for taking the time to send in a review and for the GREAT score. We really appreciate the feedback. We hope to see you again the next time you are back in Missoula. Thank YOU for Being OUR Guest :)

6/10 – Acceptable

Ernest J

Voyage en groupe
Everything was good with the exception of getting charged 3 times and putting me in the negative for my entire trip, charged by Orbit (1) and by the Hotel (2). I’m still in the negative for this trip.
Séjour de 2 nuits en mai 2023
Brandon Bennett - Front Desk Manager a répondu le 6 juin 2023
This issue has been resolved. Thank You for sending in a review.

10/10 – Excellent

James

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en mai 2023
Sheryl Harding- Guest Relations Manager a répondu le 15 mai 2023
Thank YOU for the GREAT review. We look forward to seeing You again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest. :)

6/10 – Acceptable

Viktor

Séjour de 2 nuits en avril 2023
Sheryl Harding- Guest Relations Manager a répondu le 15 mai 2023
Thank YOU for taking the time to send in a review and Thank YOU for Being OUR Guest :)

8/10 – Bien

Kim

Séjour de 1 nuit en avril 2023
Sheryl Harding- Guest Relations Manager a répondu le 12 avr. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and the high score :) We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice stay!
First stay at this Marriott. Check-in was easy. Room was close to the elevator and was very clean. Cool seeing my name on the TV welcoming us when we turned it on. Very comfortable sleep.
Séjour de 1 nuit en mars 2023
Sheryl Harding- Guest Relations Manager a répondu le 1 avr. 2023
Thank YOU for sending in such a GREAT review. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

8/10 – Bien

Norman

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023
Sheryl Harding- Guest Relations Manager a répondu le 18 mars 2023
Thank You for taking the time to send in a review. We really appreciate the feedback. We look forward to seeing you again the next time your travels bring you back to Missoula. Thank YOU for Being OUR Guest :)

8/10 – Bien

Amanda

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
$12 for a Continental breakfast was a little expensive. Everything else was wonderful.
Sheryl Harding- Guest Relations Manager a répondu le 10 mars 2023
Thank You for taking the time to send in a review. We look forward to having you back the next time your travels bring you to Missoula- Thank YOU for Being OUR Guest :)

10/10 – Excellent

Tammy

Séjour de 1 nuit en mars 2023
Sheryl Harding- Guest Relations Manager a répondu le 1 avr. 2023
Thank YOU for taking the time to send in a review. We really appreciate the feedback. Thank YOU for Being OUR Guest !!! We look forward to seeing you again soon :)

10/10 – Excellent

Abbie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice
Séjour de 1 nuit en février 2023
Sheryl Harding- Guest Relations Manager a répondu le 22 févr. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback. Thank YOU for Being OUR Guest :)

10/10 – Excellent

Neil

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable.
Séjour de 1 nuit en février 2023
Sheryl Harding- Guest Relations Manager a répondu le 5 févr. 2023
Thank You for the GREAT review. We look forward to seeing you again the next time you are in Missoula. Thank You for Being Our Guest :)

2/10 – Terrible

Nicole

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property is run down and dirty. The staff took over 300 dollars from my card that wasn’t due. I was treated poorly
Séjour de 3 nuits en janvier 2023
Sheryl Harding- Guest Services a répondu le 16 nov. 2023
Thank You for taking the time to send in a review.

2/10 – Terrible

Tauna

Séjour de 1 nuit en janvier 2023
Sheryl Harding- Guest Relations Manager a répondu le 10 mars 2023
We are sorry to see that your stay was not the best it could be. We hope you give us another chance the next time your travels bring you to Missoula. Thank YOU for Being OUR Guest :)

10/10 – Excellent

tracy

Séjour de 2 nuits en janvier 2023
Sheryl Harding- Guest Relations Manager a répondu le 10 mars 2023
Thank You for taking the time to send in a review. We look forward to having you back the next time your travels bring you to Missoula- Thank YOU for Being OUR Guest :)

8/10 – Bien

ChristinaJo

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was clean, quiet and comfortable.
Sheryl Harding- Guest Relations Manager a répondu le 29 janv. 2023
Thank You for taking the time to send in a review. We really appreciate the feedback and YOU !!! We hope to see you again the next time you are in Missoula. Thank YOU for Being OUR Guest !!!

10/10 – Excellent

Christine

Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Jill

Séjour de 1 nuit en novembre 2022
Sheryl Harding- Guest Relations Manager a répondu le 27 nov. 2022
Thank YOU so much for the GREAT review. We really appreciate the feedback. Thank YOU for Being OUR Guest :)