Ratings based on 995 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Posted Jul. 5, 2020
Because of the covid virus the hotel is not doing daily housekeeping. The problem is that they don't tell the visitors anything to do with their garbage. I don't know if this is related but I woke up my third night and found that my room was infested with flying ants. The hotel did give me one night for free but that was only after I asked. I don't think it was handled over all very well though. Nobody helped me to move my stuff to another room and the manager really should have followed up the next day.. I think the nest was under the other double bed because that's where all the ants were focussed on. This might be a sign that they're not vacuuming properly. The Nest was probably dormant for a while before it exploded. I'm still having nightmares about waking up to that. It was pretty horrible.
5 out of 5
by A verified traveller from Mississauga

Posted Jun. 28, 2020
Very clean and safe during these covid-19 times. Staff very friendly!
5 out of 5
by A verified traveller from Toronto

Posted Jun. 18, 2020
Liked the room generally. Could not access other parts of the property due to the pandemic
3 out of 5
by A verified traveller

This traveller left a rating score only Posted Jun. 18, 2020
1 out of 5
by A verified traveller

This traveller left a rating score only Posted Jun. 18, 2020
5 out of 5
by A verified traveller

This traveller left a rating score only Posted Jun. 11, 2020
5 out of 5
by A verified traveller

This traveller left a rating score only Posted May 29, 2020
5 out of 5
by A verified traveller

This traveller left a rating score only Posted May 28, 2020
2 out of 5
by A verified traveller

This traveller left a rating score only Posted May 19, 2020
4 out of 5
by A verified traveller

Posted May 8, 2020
The room was very clean and the sheets looked and smelled fresh! I was upgraded to a king bed at no extra charge. The only thing is room service was not available (due to virus) so that was a little disappointing.