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Rating 10 - Excellent. 303 out of 683 reviews" "
10 - Excellent
303
Rating 8 - Good. 238 out of 683 reviews" "
8 - Good
238
Rating 6 - Okay. 74 out of 683 reviews" "
6 - Okay
74
Rating 4 - Poor. 36 out of 683 reviews" "
4 - Poor
36
Rating 2 - Terrible. 32 out of 683 reviews" "
2 - Terrible
32
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Candance
Travelled with family, Business traveller
Apr 24, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The building on the outside is lacking, the inside was nice . We get to our room on the 7th floor there was an extra space between the window and outside . One of the screens was missing ( not from our window the extra balcony thing you could not get on) there was a dead pigeon….. the live pigeons would get in the space flutter around by the air conditioner and sound like a b52 landing in our room !!!! Easy fix …. Remove dead pigeon replace screen
Very large hotel, was close to where we needed to be, beds were very comfy, everything worked well in the room, only down fall was the toilet was not flushed when we got into our room, which is nasty
Excellent staff! Above and beyond expectations, friendly, helpful, always greeting us with a smile.
Sharon
Stayed 2 nights in Apr 2024
6/10 Okay
Jordan, Tioga
Travelled with family and small children
Apr 6, 2024
Liked: Staff & service
Disliked: Cleanliness
Room was service level clean. Definitely needs a deep clean. Toilet didn’t want to flush. Pool was fine, just really loud. Staff was very accommodating. We wanted conjoined rooms but they couldn’t help us with that even though there were rooms available. Would stay again, but hopefully they do a deep clean before next time!
I loved the friendly staff and the accessibility of the restaurant, the fitness center and the breakfast.
Seini
Stayed 2 nights in Mar 2024
6/10 Okay
Fernando, Katy
Business traveller
Mar 18, 2024
Liked: Staff & service
The property was very quite, has good water pressure and good a/c. Room light was weak making the room
Look less clean. Would be nice to have the room
Made when they say it would be made. I was told every 3 nights I had to request after 5 nights. May want to offer different breakfast menu. There’s more than one way to prepare eggs.
The heat went out in middle of the night i called down and requested space heater and they said they didnt have any. Then brought up 1 small blanket for the 4 people in the room. When we checked out they said manager would get ahold of us , but of course we go no call from them. Dont spend your money at this place
We always enjoy staying at the clarion but now since we’ve had our son I think we will sadly be looking for a different hotel only for the reason that the pool is FREEZING cold and has been the last 3 times we’ve stayed no matter what time of the year it is. Would love to change our minds if something was done about it.
Average Hotel. Eh, it’s good enough. Bar and casino was closed but there is one next door across the street. Pool and spa were open this time we stayed!
BRIAN
Stayed 1 night in Dec 2023
10/10 Excellent
Syann J.
Travelled with family, Travelled with family and small children, Travelled with partner
Hotel is good , but limited services around it and noisy road close to it
giovanni
Stayed 2 nights in Sep 2023
8/10 Good
abraham
Oct 12, 2023
abraham
Stayed 1 night in Sep 2023
2/10 Terrible
Sarah
Travelled with family and small children
Oct 9, 2023
Disliked: Staff & service
Went for two nights, staff messed up our rooms and made us move to different rooms and were very rude to us about it. The rooms were clean, but the hotel was so short staffed, the pool/bathrooms were disgusting. It’s too bad they have bad/no staff because I think this hotel would be nice otherwise.
Sarah
Stayed 2 nights in Oct 2023
Response from General Mananger on Oct 10, 2023
Once again, I truly apologize for the situation that occurred with your rooms. It was a mistake on the front desks part and it has been addressed so that I can try and prevent this from happening in the future. .
Nice hotel. Had all the amenities I was looking for. Free breakfast was great. Only bad thing was room smelt a little musty. Probably air conditioner needed to be cleaned. Will definitely give them another chance and go there again.
Ken
Stayed 2 nights in Aug 2023
Response from Kirk on Sep 4, 2023
We apologize to the smell that you experienced through your stay. We are working to update the building and continue to host valued guestes like yourself. thankyou for your stay and for your review.