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HYATT house Minot – Avis

3 out of 5
HYATT house Minot
2301 Landmark Dr Nw, Minot, ND

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 536 avis sur 848." "
Note de 8 – Bien, d’après 197 avis sur 848." "
Note de 6 – Acceptable, d’après 74 avis sur 848." "
Note de 4 – Médiocre, d’après 34 avis sur 848." "
Note de 2 – Terrible, d’après 7 avis sur 848." "

9,0/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,0/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Gwen

Points forts : Propreté, commodités et état et installations de l’hébergement.
Would like charging outlets by the bed.
Séjour de 2 nuits en mai 2024
Alyssa Guttormson - GM a répondu le 6 mai 2024
Thank you for your feedback; it's greatly appreciated! We hope to be of service to you in the future!

8/10 – Bien

Toby

Séjour de 1 nuit en avril 2024
Alyssa Guttormson - GM a répondu le 6 mai 2024
Thank you for your feedback; it's greatly appreciated! We hope to be of service to you in the future!

8/10 – Bien

Mohammad

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
Alyssa Guttormson - GM a répondu le 23 avr. 2024
Thank you for your feedback on your recent stay; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Maripin

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Rooms were huge.
Séjour de 1 nuit en avril 2024
Alyssa Guttormson - GM a répondu le 19 avr. 2024
Thank you for your feedback on your recent stay with us; we greatly appreciate it! We hope to be of service to you in the future!

8/10 – Bien

Kimberly

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was so nice staying here with my family to visit our son. It was clean , service was attentive and nobody bothered us at all. Def my favorite one to use while visiting in Minot ☺️
Séjour de 4 nuits en avril 2024
Alyssa Guttormson - GM a répondu le 17 avr. 2024
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with our team. We look forward to being of service to you in the future!

6/10 – Acceptable

Alanna, Elkhorn

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Room was clean but very dated. Older bathtub and shower, furniture was older and a little roughed up. Kitchen area was nice and upgraded. Staff were friendly.
Séjour de 1 nuit en avril 2024
Alyssa Guttormson - GM a répondu le 8 avr. 2024
Thank you for your feedback on your recent stay; we greatly appreciate it. We're anxiously awaiting our renovation and hope we can be of service to you in the future!

8/10 – Bien

James

Séjour de 5 nuits en mars 2024
Alyssa Guttormson - GM a répondu le 23 avr. 2024
Thank you for your feedback on your recent stay; we greatly appreciate it! We hope to be of service to you in the future!

2/10 – Terrible

Crystal

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property smelled of cigarette smoke and febreeze that I’m assuming was suppose to mask the cigarette scent. My baby had an asthma attack because of the scents, they would not refund me the money for the second night that I could not stay there. Very disappointing, and I highly do not recommend this hotel.
Séjour de 2 nuits en mars 2024
Alyssa Guttormson - GM a répondu le 8 avr. 2024
Thank you for your feedback on your recent stay. I apologize for you stay was less than satisfactory. My Front Desk refunded your second night the morning you checked out. I will follow up and see why you haven't received that yet. Again, I apologize for the inconvenience!

10/10 – Excellent

karen, Kenmare

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Alyssa Guttormson - GM a répondu le 29 mars 2024
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Kimberly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Food was great clean
Séjour de 4 nuits en mars 2024
Alyssa Guttormson - GM a répondu le 7 mars 2024
Thank you for your feedback on your recent stay. We greatly appreciate it and hope to be of service to you again!

10/10 – Excellent

Jacobus

Séjour de 1 nuit en mars 2024
Alyssa Guttormson - GM a répondu le 25 mars 2024
Thank you for your feedback on your recent stay; it's greatly appreciated! We hope to be of service to you in the future!

10/10 – Excellent

William

Séjour de 1 nuit en janvier 2024
Alyssa Guttormson - GM a répondu le 5 févr. 2024
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Mary, Big Timber

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place had a full kitchen. The furniture was old and worn.
Séjour de 3 nuits en janvier 2024
Alyssa Guttormson - GM a répondu le 29 janv. 2024
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

James

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms are like small apartments with full kitchens, living areas, a separated bedroom and large bathroom. It is very nice to have so much space and these amenities.
Séjour de 1 nuit en janvier 2024
Alyssa Guttormson - GM a répondu le 14 janv. 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

10/10 – Excellent

Ping

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024
Alyssa Guttormson - GM a répondu le 14 janv. 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

10/10 – Excellent

Gerald

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023
Alyssa Guttormson - GM a répondu le 14 janv. 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

6/10 – Acceptable

Kimberly

Voyage en famille, Voyage d’affaires
The furniture is old and beat up. The phone in the room did not work.
Séjour de 1 nuit en décembre 2023
Alyssa Guttormson - GM a répondu le 14 janv. 2024
Thank you for your feedback; we greatly appreciate it! We're looking forward to starting our remodel this year to give our rooms a face life. We look forward to being of service to you in the future!

8/10 – Bien

Kedra, Fortson

Points forts : Propreté, état et installations de l’hébergement
I enjoyed that it was super close to the airport and pretty much central to everything.
Séjour de 2 nuits en novembre 2023
Alyssa Guttormson - GM a répondu le 7 déc. 2023
Thank you for your feedback on your recent stay; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Lilian

Séjour de 1 nuit en novembre 2023
Alyssa Guttormson - GM a répondu le 14 janv. 2024
Thank you for your feedback; we greatly appreciate it! We look forward to being of service to you in the future!

8/10 – Bien

Danielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Huge hotel. The 1 bedroom suite has tons of room, kitchen well stocked
Séjour de 1 nuit en octobre 2023
Alyssa Guttormson - GM a répondu le 3 nov. 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 – Acceptable

harry

Canceled our stay there for Sunday night. Hotel has no shuttle service, there are no cabs, and Lyft could not pick us up for at least three hours. With the town so poor in transportation so limited, it amazes me that they are able to stay open. hotel itself is beautiful on the outside average inside breakfast was delicious
Séjour de 1 nuit en octobre 2023
Alyssa Guttormson - GM a répondu le 23 oct. 2023
Thank you for your feedback on your recent stay with us; we greatly appreciate it! I apologize our transportation is so limited here! I'm glad our Front Desk was able to get a Lyft scheduled with only a 15 minute wait for you. We hope to see you again in the future!

6/10 – Acceptable

Joseph

Voyage en famille
Points forts : Service et personnel, confort de la chambre
Okay
Hotel was nice. Fairly clean. Disappointed that the pool was still closed. Had been closed for 10 months now. Breakfast was okay, but needed refilling each morning we went down and didn't have a lot of items due to the food truck not delivering. Also shower needs recaulking and shower curtain didn't go to the floor so a lot of water went out of the walk in shower. Kitchenette floor near cabinets and refrig and toe kicks were dirty.
Séjour de 3 nuits en octobre 2023
Alyssa Guttormson - GM a répondu le 10 oct. 2023
Thank you for your feedback; we greatly appreciate it! We can't wait to have our pool back up and running either. We hope to see you then!

10/10 – Excellent

Yolanda

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great transition property for those planning on moving to ND. Offers spacious rooms with kitchenette and living room space.
Séjour de 1 nuit en octobre 2023
Alyssa Guttormson - GM a répondu le 10 oct. 2023
Thank you for your kind words; we greatly appreciate them! We hope to be of service to you again in the future!

6/10 – Acceptable

KELLY, West Fargo

Points forts : Service et personnel
Alyssa Guttormson - GM a répondu le 13 sept. 2023
Thank you for your feedback; we greatly appreciate it and hope to be of service to you in the future!

4/10 – Médiocre

Demetra

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en août 2023
Alyssa Guttormson - GM a répondu le 1 sept. 2023
Thank you for your feedback; I apologize you stay wasn't up to standard. It's my hope you'll give us another opportunity in the future!

4/10 – Médiocre

Stewart

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en août 2023
Alyssa Guttormson - GM a répondu le 28 août 2023
Thank you for your feedback; we greatly appreciate it! I apologize your stay wasn't up to standard. It's our hope you will give us another opportunity to make things right!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en août 2023
Alyssa Guttormson- GM a répondu le 17 août 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good breakfast.
Séjour de 1 nuit en août 2023
Alyssa Guttormson - GM a répondu le 16 août 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 – Acceptable

Gil

Voyage en famille
Points forts : Service et personnel
Decent and I would stay here again.
Decent place to stay. Nice staff and reasonable rates. Good breakfast and the girl bartending at night was friendly. The pool was closed down during our stay. Minot was packed during the recent oil boom and the hotels in the area show signs of that busy time. HYATT house shows signs of that time considering it is an extended stay hotel. But management and staff have done a decent job trying to keep it clean and in presentable shape.
Séjour de 4 nuits en août 2023
Alyssa Guttormson - GM a répondu le 15 août 2023
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with my team. We hope to be of service to you in the future!

10/10 – Excellent

RANDALL

Séjour de 9 nuits en juillet 2023
Alyssa Guttormson - GM a répondu le 15 août 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Ali

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023
Alyssa Guttormson - AGM a répondu le 26 juill. 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

8/10 – Bien

Jessica

Séjour de 1 nuit en juillet 2023
Alyssa Guttormson - GM a répondu le 15 août 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

George

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
My Father and I did a surprise visit to my son stationed at Minot AFB - this place was recommended to us by a few people on base - we were not disappointed. We were greeted by Shakeera and she was more than helpful in getting us our room and finding us our best discount (Veteran/Retired Law Enforcement/AAA) We had even seen Shakeera a couple of times during our visit away from the hotel and she was always friendly and asked every time if we were enjoying our stay and if everything was good with our room. We are already planning our next trip and we will definitely be staying here.
Séjour de 1 nuit en juillet 2023
Alyssa Guttormson - GM a répondu le 12 juill. 2023
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with Shakeera; we're lucky to have her on our team! We hope to be of service to you in the future!

10/10 – Excellent

mum2my2boys

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing and awesome front desk staff, especially Shakeera. She's the best! We really appreciate the big room and the laundry on-site.
Séjour de 1 nuit en juillet 2023
Alyssa Guttormson - GM a répondu le 12 juill. 2023
Thank you for your feedback; we greatly appreciate it! I will be sure to share your kind words with our team. We hope to be of service to you in the future!

10/10 – Excellent

Glenda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The free breakfast was great!
Séjour de 4 nuits en juin 2023
Alyssa Guttormson - GM a répondu le 21 juin 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Kim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I love the rooms, they are like mini apartments. They are always clean and the staff is great. The restaurant leave something to be desired and the bar is ok as long as you don't want a drink with more than one alcohol. Do not order a Long Island
Séjour de 2 nuits en juin 2023
Alyssa Guttormson - GM a répondu le 12 juin 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you again in the future!

10/10 – Excellent

Home

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2023
Alyssa Guttormson - GM a répondu le 12 juin 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you again in the future!

6/10 – Acceptable

Elaine

Voyage de couple
Points faibles : Service et personnel
This property was close to the airport but a five minute drive to shopping, restaurants and downtown.. Breakfast was satisfactory. Our main concern was that our room was not serviced during our three day stay despite requests both to housekeeping and the front desk. Parking was plentiful.
Séjour de 3 nuits en juin 2023
Alyssa Guttormson - GM a répondu le 12 juin 2023
Thank you for your feedback; we greatly appreciate it! I apologize for the lack of service from us! We hope to be of service to you again in the future!

4/10 – Médiocre

Jacqueline

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Wore out property. Dirty furniture wore out
Séjour de 1 nuit en mai 2023
Alyssa Guttormson - GM a répondu le 12 juin 2023
Thank you for your feedback; we greatly appreciate it!

2/10 – Terrible

Emilie

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Our room was dirty. We found empty alcohol bottles under the desk that hadn't been cleaned up as well as dirty socks in the bedroom under covers. Additionally, the website specifically stated that the pool would be open as of April 30th and it was not open as of May 20th when we stayed there. We have three children and choose hotels based on having a pool. Very disappointing stay and will never stay again or recommend to anyone.
Séjour de 1 nuit en mai 2023
Alyssa Guttormson - GM a répondu le 22 mai 2023
Thank you for you feedback; we greatly appreciate it. I apologize your stay was less than satisfactory. Your feedback will be provided to our team to better serve in the future.

8/10 – Bien

Maria Teresa

Voyage en famille
Points forts : Service et personnel
My initial room was okay there was a large chunk of my table missing, my nightstand light did not work and my toilet ended up breaking after the first use. After the front desk was made aware they were so kind and helpful and they were able to give me a new upgraded room for the inconvenience. The hotel rooms themselves were a little outdated and well used but the staff were all so friendly, helpful and kind that it almost made up for it all.
Séjour de 1 nuit en mai 2023
Alyssa Guttormson - GM a répondu le 22 mai 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Rick, Yucaipa

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The bar and the food was such a nice touch, not everybody wants to have to go out and try to find a place for food and drinks and the staff were nice and helpful
Séjour de 1 nuit en mai 2023
Alyssa Guttormson - GM a répondu le 22 mai 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

SCOTT

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent large rooms with ample space! Very clean and convenient.
Séjour de 2 nuits en mai 2023
Alyssa Guttormson - GM a répondu le 12 mai 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 – Acceptable

Carol, Minot

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en avril 2023
Alyssa Guttormson - GM a répondu le 12 juin 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you again in the future!

10/10 – Excellent

Tahlia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023
Alyssa Guttormson - AGM a répondu le 22 mai 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

10/10 – Excellent

Julie

Séjour de 2 nuits en avril 2023
Theo Collins - Director of Operations a répondu le 15 mai 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

4/10 – Médiocre

JEREMY

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is bad. Furniture is dirty and damaged. Couch was discolored with stains, furniture looks like they bought it at a rummage sale. We found pubic hair all through the bathroom. I wanted my money back and the front desk lady refused. She said I already checked in and she can’t give refunds. We had been in the room for 5 mins. I talked to Expedia and they could not help with getting me a refund. Very disappointing. Do not stay here.
Séjour de 1 nuit en avril 2023
Alyssa Guttormson - AGM a répondu le 19 avr. 2023
Thank you for your feedback; we greatly appreciate it. I apologize your stay didn't meet your expectations and hope that you will give us another chance in the future.

10/10 – Excellent

Susan

Séjour de 1 nuit en avril 2023
Alyssa Guttormson - AGM a répondu le 11 avr. 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!

6/10 – Acceptable

Arvella

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
The breakfast provided was good, but the room was very unclean, the floor had crumbs and hair everywhere and the coffee table had food stuck and hardened to it, also was a huge stain on the couch we didn’t even want to sit on it.
Séjour de 2 nuits en mars 2023
Alyssa Guttormson - AGM a répondu le 11 avr. 2023
Thank you for your feedback; we greatly appreciate it! I apologize the stay wasn't up to our standard. We hope you'll give us another chance in the future!

8/10 – Bien

Alex

Séjour de 1 nuit en mars 2023
Alyssa Guttormson - AGM a répondu le 11 avr. 2023
Thank you for your feedback; we greatly appreciate it! We hope to be of service to you in the future!