4/10 Poor
James
Mar 18, 2024
Disliked: Staff & service
Booked a room with a king bed and a pull out couch with a double bed. Got checked in and put our things into the room. The front staff guy seemed stressed out but it was busy so I get it. We came back to the room at 9:30pm and pulled out the bed part of the couch and there was no mattress, it was missing. I call down and tell the guy and he says what do you want me to do?. I say find me a mattress or change rooms? He than brings me up a crappy single mattress which only could fit one kid on it. I won't be booking there again and would strongly suggest you don't either! The pool and place was showing it's years and lack of up keep.
James
Stayed 1 night in Mar 2024