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Reviews of La Quinta Inn by Wyndham Minneapolis Airport Bloomington

2.5 out of 5
La Quinta Inn by Wyndham Minneapolis Airport Bloomington
7815 Nicollet Ave S, Bloomington, MN

Reviews

6.4
Rating 10 - Excellent. 287 out of 1395 reviews" "
Rating 8 - Good. 327 out of 1395 reviews" "
Rating 6 - Okay. 282 out of 1395 reviews" "
Rating 4 - Poor. 256 out of 1395 reviews" "
Rating 2 - Terrible. 243 out of 1395 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place. It is clean, with respectful staff, free breakfast, and a free shuttle. All in one package. I really like to stay here again with my kids.
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on Apr 23, 2024
Thank you for staying with us.

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
airport shuttle was very convenient
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 22, 2024
Thank you for staying with us.

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that I had a non-smoking room & the entire room smelled like smoke. Not only that, it was extremely hot and I couldn’t get the room to cool down.
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on Apr 22, 2024
Cunningham

8/10 Good

Jesus

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on Apr 22, 2024
Thank you for staying with us.

6/10 Okay

Erin

Travelled with family and small children
Disliked: Amenities
It was ok. Nothing amazing but to check in at 10pm and sleep it was fine
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 22, 2024
Thank you for staying with us.

10/10 Excellent

Samir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 19, 2024
Thank you for staying with us.

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 19, 2024
Thank you for staying with us.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast not that great. sparse
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 18, 2024
Thank you for staying with us.

8/10 Good

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as is
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying with us.

8/10 Good

Richard

Convenient
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying with us.

2/10 Terrible

Himanot

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying with us.

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not like how the hotel charges your amount plus a $100 deposit.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Hello, Sarah.I apologize for the inconvenience; I see deposit was refunded to your account on the 13 it usually takes up to 7-14 business days to reflect..

6/10 Okay

Patrick

Travelled with family
Had a drain problem in the sink very poor breakfast lack of butter, options were limited came out with a few items gone in minutes
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 16, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Deborah

Are you kidding me??? I booked this property on Expedia because it was pet friendly. Why? Because that’s what it said on your website! But guess what? It’s NOT pet friendly and according to the front desk, they had advised Expedia that they were no longer pet friendly. Absolutely unacceptable!!!
Stayed 1 night in Sep 2023
Response from Lesly Gomez on Apr 10, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
On arrival I went to my room. It had not been cleaned. Toothpaste was by the sink. The bath mat was by the tub and there was a used towel on the towel bar by the sink. The trash had not been emptied of tissues. I asked for another room.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 10, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Guy

Liked: Staff & service
don't be surprised if you find at least one hair on the tub - that is why it is cheap
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very Limited food selection not like the photos
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Susan

Liked: Staff & service
This property had everything I needed. It just wasn't as upscale looking as some luckintas. But it was fairly quiet, coffee maker microwave and mini fridge in a room all worked. Airport shuttle was very helpful. Hot breakfast means you can put bread in a toaster and boiling water on oatmeal.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property over another comparably priced property due to the photos of the waffles in the continental breakfast options. Sadly, the continental breakfast was an extremely limited menu. There was bread, cereal, packaged oatmeal, yogurt, and fruit. The hot water used for making the oatmeal was barely even tap hot. Had we known these things prior to our stay we would've elected to stay at another property. Someone was smoking marijuana on site leaving the odor wafting through the premises. Our neighbors were engaging in a very loud disagreement for a good portion of our first evening, and the morning of departure. On a positive note the room was clean, and comfortable. The location is convenient to the greater MSP area and easy access on and off the highway. The staff was very kind and accomodating.
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on Apr 4, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Newgean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Liked everything about it...
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on Apr 3, 2024
Thank you for staying with us.

6/10 Okay

Jacob

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Apr 2, 2024
Thank you for staying with us.

2/10 Terrible

Morris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ll Never stay at this hotel ever again,They took money off my card for a deposit and it has not been refunded to my account yet. . I try to call the front desk and they wil not answer the phone, to me this Theft.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Apr 3, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1- You could slightly see through the door to our room. It looked as if someone tried to break into the room before so there was basically a chunk gone from the outside of the door seam, above the door handle. 2- There was items left in the bathroom for unclogging the sink. Including the bottle of chemicals. 3- The frame of one of the beds was broken in the middle so it was a huge slope in the bed. The other bed creaked every slight movement. 4- The “breakfast” was a joke. They only have a choice between orange juice and apple juice and the machine was out of order with no substitute offered. For food- the only food offered was bread with a toaster, butter and peanut butter. 5- The soda vending machine took 2 out of 3 $$ and then did not want to work. Front desk said they couldn’t do anything as they did not have the key. Never heard back after he said he would contact the company. 6- I put the do not disturb tag inside the card key hole on the outside of the door. On the day of check out the housekeepers still tried to come into the room at about 9am when check out is 11 or noon. They tried to open the door and thank goodness I had the metal latch flipped. The housekeepers pushed the door open so hard that when I went to open it the latch on the door got stuck into the latch that holds the door shut when “locked”. Last but not least, that I can think of at this moment, upon checking my bank statement, the hotel took the $100 incidental charge instead of releasing it.
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on Apr 3, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Jay

Liked: Staff & service, property conditions & facilities
Staff was wonderful hotel it self was full of junkies and drunks.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 30, 2024
Thank you for staying with us.

8/10 Good

Becky

Price was good and shuttle service- friendly staff
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 30, 2024
Thank you for staying with us.

2/10 Terrible

Mohammad

Stayed 1 night in Mar 2024
Response from Lesly Gomez on Apr 18, 2024
Thank you for staying with us.

4/10 Poor

Sheldon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was toast and cereal. No milk for cereal and nothing to put on toast. They never cleaned room
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Apr 3, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dangerous broken hair dryer sparking . Broken hinge and lock on bathroom door. Poop on wall.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Balaji, Strongsville

Business traveller
Disliked: Staff & service, amenities
Wifi has not been working for months at this property. I stayed last month and they said wifi was not working. I booked another stay few days back and the issue was still there. But the ad still has thiw one of the amenities.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Kristine

Liked: Amenities
Disliked: Property conditions & facilities
Check in took a bit, and when i got to my room, every drawer to the dresser and end tables was open and there was cereal on the floor. The toilet wouldn't stop running after flushing (I fixed it) and the TV didn't have signal. After calling the front desk and being told it would take a while to send someone, I discovered a cable in the back of the TV was plugged into the wrong port. Neither of the safety locks on the door worked. I had requested the airport shuttle for 7 a.m. and was told it was coming. It did not. Then told it would be five minutes. Twice. We used to stay here once a month for a few years. I don't know what happened.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Jack

Travelled with family
Disliked: Property conditions & facilities
Worth it for the price
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us.

4/10 Poor

FREDERICK

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a very dated old property unlike any La Quinta I have ever stayed at before. I would never stay there again. The place was dirty and they made me put a large deposit down on my room because they get so many bad tenants that destroy their rooms.
Stayed 1 night in Jan 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Michael J

Business traveller
Liked: Cleanliness, property conditions & facilities
Halls stink of marijuana, parking slots are very tight. One staff member was very nice and helpful the other was mediocre at best. Will not stay again. Stayed at many La Quinta locations and this one does not live up to the others. The room is clean and comfortable.
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Barbara, Meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us.

10/10 Excellent

Wendy-Sue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a cheap price
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us.

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 16, 2024
Thank you for staying with us .

8/10 Good

Kacy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
LaQuinta is closet the MSP airport and has food services and gas stations near by.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 16, 2024
Thank you for staying with us.

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Their shuttle took over an hour from the time I called. Once the got there everything around the hotel was closed. Terrible shuttle service.
Response from Lesly Gomez on Mar 15, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Culvers was right there. We like Culvers. We had a long layover and they stored our bags for us all afternoon , You{we} could walk from the motel. Sidewalks near so we walked the neighborhoods for a couple hours . Menards near by, also.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 15, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They ask for a deposit of 100 dollars plus the cost of the room and the worst thing is that they tell you that the deposit will be returned to your account in 14 days depending on the bank, on that side, bad service, they should return your money on the day of the exit because they do not accept the deposit in cash but only by card
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 8, 2024
we process, the refunded the same date, but the bank might take 7-14 business days to process.

2/10 Terrible

Rodrigo

No wifi
Stayed 1 night in Mar 2024
Response from Lesly Gomez on Mar 8, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Keith

Stayed 1 night in Feb 2024
Response from Lesly Gomez on Mar 27, 2024
Thank you for staying with us.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Lesly Gomez on Mar 5, 2024
Thank you for staying with us .

4/10 Poor

Miguel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lesly Gomez on Mar 5, 2024
Thank you for staying with us .

10/10 Excellent

Ching-Hui

Liked: Cleanliness, staff & service
Stayed 10 nights in Feb 2024
Response from Lesly Gomez on Feb 29, 2024
Thank you for staying with u s.

4/10 Poor

Keith

Stayed 1 night in Feb 2024
Response from Lesly Gomez on Feb 27, 2024
Thank you for staying with us .

6/10 Okay

Muhammad Fazil

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lesly Gomez on Feb 27, 2024
Thank you for staying with us .

2/10 Terrible

Marisa

Travelled with partner
Disliked: Property conditions & facilities
Roaches, dirty staines blankets & sheets. No wifi, not working. Only front door worked
Stayed 4 nights in Feb 2024
Response from Lesly Gomez on Feb 24, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Average at best
Stayed 1 night in Feb 2024
Response from Lesly Gomez on Feb 24, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Ma Locel

Travelled with family
Disliked: Amenities
I did not like the shower tub is clogged and the bedsheet has stain. I like that the property has no bed bugs.
Stayed 3 nights in Feb 2024
Response from Lesly Gomez on Feb 24, 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.