Ratings based on 3,541 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2017
Pros: Good breakfast. Convenient to Mall of America.
Cons: Finishing construction will help.
NIce hotel. Under renovation. Will be better when it is finished.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
Comfy hotel and staff very supportive. Close to the airport. Breakfast very nice! Shuttle to/from airport very convenient.
4out of 5
Recommended
for Everyone
by A verified traveller fromMichigan

Nice, close to Mall of America.

Posted 8-Apr-2017
Pros: Convenience to Mall and airport. Shuttle would pick up even if not scheduled. Staff amazing.
Cons: Noise factor in hallways outside rooms.
Location: Already described above.
When booked, this hotel was only rated 3 so I didn't expect much except the price was right and was close to Mall of America. However, the free shuttle was a bonus. The room was clean and comfortable. Nice breakfast arrangement. I only had two problems. It seemed the was some argument between the staff personnel last breakfast day and was loud enough to make guests uncomfortable or at least me. Also our room was located across the hall from janitorial staff and housekeeping....very noisy early morning. Other guests were east to hear in the hall outside the door all hours of the night. These things were some of the hotels responsibility and some of guests that hotel couldn't contain although they are remodeling so might give some sort of sound buffer to rooms from the door to room Staff was more than attentive and helpful. I would stay here again for sure.
4out of 5
Recommended
for Families
by A verified traveller fromNewnan, GA

Nice hotel with excellent breakfast

Posted 7-Apr-2017
Pros: Hot/cold breakfast and free shuttle service to/from the airport and mall
Decided to take our two boys to the Mall of America and searched the nearby area for hotels. This one had great shuttle service to/from the airport and to/from the Mall. It was great not having to rent a car. The hotel staff was excellent and although they are doing renovations, everything was clean and in order.
4out of 5
Recommended
for Everyone
by A verified traveller fromCalifornia

Family reunion

Posted 4-Apr-2017
Pros: no complaints about anything. close to airport
Location: Mall of America, airport
We enjoyed the comfortable accommodations and the hotel provides a good breakfast.
4out of 5
Recommended
for Everyone
by A verified traveller

Convenient location and excellent service.

Posted 4-Apr-2017
Friendly and efficient staff. Nice transportation amenities.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Apr-2017
clean room, helpful staff decent breakfast close to the Mall of America
5out of 5
Recommended
for Everyone
by A verified traveller

Accomodating

Posted 2-Apr-2017
Pros: Clean, comfortable
Cons: Nothing that I could tell. Maybe the breakfast could have been more convenient.
Location: N/a
My granddaughter is wheelchair bound. The motel did not have a shuttle with a wheelchair lift. But the staff made every effort to find a taxi service, with a lift, to the Mall, at their expense. Even though they couldn't, I appreciated the fact that they tried very hard to do so.
4out of 5
Recommended
for Everyone
by A verified traveller fromUP of Michigan

Very close to Mall of America

Posted 30-Mar-2017
The bed is super comfortable. Two blocks, or so from MOA. Airport is right down the road. Outback steakhouse attached to hotel. A bit noisy, be we enjoyed our stay.
4out of 5
Recommended
for Everyone
by A verified traveller fromP, Il

Great location to Mall of America.

Posted 28-Mar-2017
For the price paid room was a good value. Loved the location. However, pool was in need of some cleaning and rooms not super quiet. There was a garbage truck at 3am. Breakfast provided was nice and did have a free shuttle to mall if you wanted to use it.