Ratings based on 3,422 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nettes Hotel in der Nähe der MOA

Posted 5-Dec-2016
Waren zufrieden mit dem Aufenthalt, das Hotel ist zwar ein wenig im die Jahre gekommen, es wird aber renoviert. Unser Zimmer war gemütlich und sauber. Danke an die Lobby und den Shuttle Service.
2out of 5
by A verified traveller fromCottage Grove, United States of America

Really dated, trying to remodel.

Posted 2-Dec-2016
Pros: Close to Mall of America and Outback Steakhouse shares the building.
Cons: A lot. The room had partial cosmetic updates (carpet, wall paper, fixtures) but still had the old popcorn ceilings, chair, and artwork.
Location: Mall of America, Outback Steakhouse. However, there's a lot of better hotel choices for the money just as close.
The stay was okay, staff polite. However the hotel is really old. They are trying to remodel, but they shouldn't be using the older rooms any longer. Shower was old and dirty and the ceiling above it was falling down. The breakfast was a half block walk through construction past the outdated pool area and not spectacular. There must be some problems with parking lot security as a brand new Buick sat partially on blocks with it's wheels stolen. I haven't seen that in a long time. Poor folks.
4out of 5
by A verified traveller

Convenient, close to the airport

Posted 1-Dec-2016
Nice, clean, close to the airport, courteous staff.
4out of 5
by A verified traveller from日本

空港に近いホテル

Posted 26-Nov-2016
Pros: 空港やショッピングモ-ルへの送迎サ-ビスがあること。特に、ドライバ-は大変フレンドリーな方が多った。 朝食は、以前より種類が増えていたように思う。(毎年利用)
Cons: 空港からの送迎依頼で、空港からホテルに電話を入れてもなかなか応答がない。他のホテルは、30分間隔で電話依頼なしでも頻繁に来ていた。午後4時以降はリクエストのようですが、電話での会話が通じない時に困ります。 もう少し、長い時間帯で、電話なしでも30分置きぐらい迎えがあれば良いのですが。
Location: 近くに全米有数のモ-ルもあり、ロケ―ションは最高。
ホテルスタッフの応対は、昨年より格段に良かった。客室は清潔で良し。だだ、1階が改装工事中だったので、少し作業員の行動が気にかかった。
5out of 5
by A verified traveller fromUS

Nice hotel close to MOA

Posted 17-Nov-2016
Very nice staff. Kelly, Mary, Phil to name a few.
4out of 5
by A verified traveller

Will be better after construction is done.

Posted 15-Nov-2016
Pros: Swimming. Great bed and pillows.
Cons: Pool water was too cold
Location: Mall of America
Will be better after construction is done. Convenient location. Free shuttle.
3out of 5
by A verified traveller fromDelavan, WI

Renovations, but a long way to go

Posted 3-Nov-2016
Pros: The staff was wonderful. Very friendly and helpful. The breakfast was one of the best included breakfasts I have seen, with hot eggs and meat plus two different types of waffles available. The location is great - five minutes from the hotel to Mall of America. The bed was very comfortable.
Cons: No exhaust fan in tiny bathroom - had to open the bathroom door and wipe down the mirror in order to shave; mounting was on the bathroom door for a towel hook, but no hook installed in 'newly renovated' room; control cover on heat/AC unit broken; No provision for blackout curtains - only thin, see through curtains; bathtub very slippery - staff said we were not the first to complain since the new 'non-slip' tubs were installed; loose toilet seat - I tightened it a bit to make it usable; water marks on the bathroom pictures. We considered staying there later in November but decided the minuses outweighed the plusses.
Location: As stated above, the hotel is five minutes from Mall of America which made it very convenient.
2out of 5
by A verified traveller fromUS

Expedia has pictures of the suites for room select

Posted 25-Oct-2016
Location: Location was close to airport
Run down, undergoing remodeling at this time. The pictures for room selection was a suite, but it is not what the room was. Standard bedroom, bathroom only.
5out of 5
by A verified traveller

A nice, convenient hotel

Posted 14-Oct-2016
We have used the Comfort Inn several times when we are traveling. It is close to MSP which makes is convenient for our purposes. We appreciate the staff who go out of their way to be friendly and helpful.
5out of 5
by A verified traveller fromSeattle

Nice, clean, close to airport at MSP.

Posted 13-Oct-2016
Location: Walmart is very close by car. There are shuttles to Mall of America if you don't have a car.
We had a very comfortable stay. Dinner at Outback Steakhouse (attached to hotel) was nice on our last night because we didn't have to go outside or drive anywhere the night before our flight out of MSP. Staff was very friendly and accommodating.