Hotel is convenient to MSP airport and shopping.
Arrived late in PM due to an unexpected flight delay. Hotel staff were pleasant and quickly got me checked in to my room. Next morning I went to get in to the shower and was mortified to find an absolutely disgustingly dirty shower/tub. There was literally dirt particles spread all over the bottom with a terrible scum line. Took a picture and skipped the shower for the day.
At checkout I told the person on duty that my shower was disgusting and showed him a pic off my phone and asked him if he would step into that shower. He said, "no". He brought up my reservation and promptly said, "oh, you booked that through a third party (Expedia), so there is nothing I can do for you. You will have to contact them for any reimbursement". He wrote down the managers name on the back of a business card and told me to call him. That there was nothing he could do.
Regardless of who books a room at this hotel. Cleanliness is not high on the priority list.