Ratings based on 3,325 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Nice but needs work.

Posted 23-Aug-2016
Hotel staff was helpful. Hotel is undergoing renovations so workers have to stop while guests get to and from rooms. Don't know why they didn't close down certain hallways. Hotel location was good.
4out of 5
by A verified traveller


Posted 21-Aug-2016
スタッフの英語が聞き取りやすく、こちらの言い分も通じたのでよかった。 空港までのシャトルバスも使いやすくてOK! 朝食が取りやすくてよかった。 朝早いチェックアウトでもドーナツ(軽食)が準備されていて、助かった。
4out of 5
by A verified traveller fromwisconsin

Nice hotel close to Mall of America.

Posted 14-Aug-2016
Staff was very friendly and helpful. I would definitely stay there again.
4out of 5
by A verified traveller fromAR

Overall good value.

Posted 13-Aug-2016
Conveniently located by mall. Pool way too cold. Closed one day while there. Room keys constantly had to be reprogrammed to work.
3out of 5
by A verified traveller fromNiagara, Canada

Great location, but OK hotel.

Posted 11-Aug-2016
This hotel is a budget option for sure. It is dated, and not perfectly clean in the hallways or other common areas. The shower had mold and mildew in the caulking, and the breakfast was decent, but in an non-airconditioned room beside the pool that was VERY uncomfortable. The staff was very pleasant though.
3out of 5
by A verified traveller

Posted 11-Aug-2016
The room was okay. Went to pool it was cold then closed one of the days we were there it was closed.
1out of 5
by A verified traveller fromBloomington, MN

Hotel is convenient to MSP airport and shopping.

Posted 10-Aug-2016
Pros: Proximity to airport and shopping
Cons: Cleanliness
Arrived late in PM due to an unexpected flight delay. Hotel staff were pleasant and quickly got me checked in to my room. Next morning I went to get in to the shower and was mortified to find an absolutely disgustingly dirty shower/tub. There was literally dirt particles spread all over the bottom with a terrible scum line. Took a picture and skipped the shower for the day. At checkout I told the person on duty that my shower was disgusting and showed him a pic off my phone and asked him if he would step into that shower. He said, "no". He brought up my reservation and promptly said, "oh, you booked that through a third party (Expedia), so there is nothing I can do for you. You will have to contact them for any reimbursement". He wrote down the managers name on the back of a business card and told me to call him. That there was nothing he could do. Regardless of who books a room at this hotel. Cleanliness is not high on the priority list.
4out of 5
by A verified traveller fromMinnesota

Nice place to stay.

Posted 7-Aug-2016
Pros: Accessibility, clean rooms, easy of making reservations
Cons: could 'spiff up' the hallways, need a little TLC after everyone has been dragging luggage around and banging into walls; but otherwise, no complaints.
Location: Location is easy access to Mall of America and Bloomington activities; easy access to the airport.
Recently a return guest to the Comfort Inn at Bloomington. We've stayed there many times in the past, and remain very pleased with the accommodations. Staff is friendly, easy to book reservations on line, rooms are clean and comfortable. The Outback Steakhouse at the hotel is very good. Would recommend this hotel for those needing a place to stay prior to a flight--their shuttle service is always reliable, no matter what time of the day! Also a good place to stay if visiting the area.
3out of 5
by A verified traveller

Posted 2-Aug-2016
Liked it cause we were close to Mall of America; however, There were issues with our room keys getting de-magnetized. We were told that the security equipment in the stores at Mall of America could cause that or putting it in a wallet and/or near cell phone. Doesn't leave much room for placement. Ceiling fan/light not installed in bathroom but their is a hole in bathroom ceiling & a dangling plate/switch. Pretty nice otherwise!
3out of 5
by A verified traveller

Convenient to major highway. Quiet

Posted 1-Aug-2016
Pros: Needs updating.
Cons: Same trash in hallway for 2 days in a row.
Older facility. Needs updating which appears to be in progress.