Ratings based on 1,199 Verified Reviews

3.6 out of 5
77% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller fromDuluth, MN

Duluthian looking for a quick getaway...

Posted 23-Jan-2017
Pros: The staff at the front was very accommodating. Great attitude with humor. Made check in a breeze!
Cons: It was very difficult to navigate through the hotel. More directional signs during the renovation process would've been much appreciated.
Location: MOA and IKEA is within 5 minutes. There's Walgreens and Walmart close by too!
My husband and I booked this on a whim while we were looking for something different to do. We ended up getting tickets to the MN Wild, and this hotel was conveniently located (9.4 miles) from the Xcel, and within minutes of the MOA.
4out of 5
Recommended
for Everyone
by A verified traveller fromvero beach, fl

Comfort inn, mall of America

Posted 21-Jan-2017
Pros: Convenient to all areas
Cons: Finishing remodel soon.
Location: MSP and MOA. Very near
Older hotel going through an extensive remodeling. Rooms completed are available. Great shuttle service, free to MOA and airport. Outback Restaurant on site, connected.
4out of 5
Recommended
for Everyone
by A verified traveller

Great for airport travel

Posted 18-Jan-2017
We got a great deal and had a good experience before flying out of MSP. My only complaint was that the continental breakfast didn't open until 6:30am, which is the time we needed to leave the hotel to catch our flight. 6am would've been helpful!
1out of 5
by A verified traveller

Posted 15-Jan-2017
Dirty, Noise,,,,, Shuttle for Mall only every 2 hours. I never ever stay this hotel. Don't stay this hotel. Find another one.
4out of 5
Recommended
for Families
by A verified traveller

Posted 24-Dec-2016
Pros: Convenient, safe and a warm pool. It's handy having a restaurant next door.
Cons: The heating should work.
Location: Science Museum is close and easy to get to.
The hotel is being refurbished. Our room looked excellent and had new art work. However, the heater didn't work and the snow plow was outside our room in the early hours of the morning making a horrible noise. Otherwise we had a good stay.
3out of 5
Recommended
for Everyone
by A verified traveller

Construction

Posted 12-Dec-2016
The hotel is going through a major remodel project. The first room they sent us to had no running water, and so they gave us another room that had been nicely remodeled. You had to walk to a lot of hallways where they are remodeling to get to our room and to the front lobby. There is little or no heating in the convention area, pool and breakfast area. Bring a coat when going to those areas!
2out of 5
by A verified traveller fromlisbon north dakota

Good for just a sleep

Posted 12-Dec-2016
Check in and check out where both very easy. Windows in rooms are like paper..can hear everything, but they are close to airport and a major highway so was somewhat understrod. They are in the process of a remodel as well. Room was good, beds where great. Pool room on other hand was terrible. Thermostat said a chilly 52 degrees, I had to children very dissapointed that r hey couldn't swim, was just to cold, I even let them attempt it and after 2 steps in, it was just one jump out. Breakfast room was chilly but staff was good attempt out keeping the food stocked. We got up at 9 am..and to our surprise, only the main enterance had been shoveled and cleaned up from snow the night before..the hard wood floors coming into building had NO carpets or rugs on them..I saw many people slip and fall upon entering and exiting the hotel, including my fiance and both my 4 year olds. One of them suffering an swollen and sprained wrist. It just seems to be common and appropriate in my mind that there are rugs or carpet when entering buildings, apparently they think differently. I don't think we would pay to stay there again, nor would I personally recommend this property to another.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Great value great staff

Posted 9-Dec-2016
Pros: Always a very nice and professional staff
Cons: Wi-Fi better, breakfast room was very cold
My only concern is they need to upgrade their Wi-Fi strength. If was "ok" but needs to be stronger
5out of 5
Recommended
for Everyone
by A verified traveller

Convenient, close to airport

Posted 5-Dec-2016
Pros: Location! Ease of use!
Cons: Heard rumors of problems in the parking and fly area - may want to have someone driving around the parking lot a bit more!
Location: Airport, Mall of America
We stay here pretty regularly, both before and after vacations and/or work trips. It's convenient, fast, easy. The staff are friendly and helpful and the Outback Steakhouse is attached!! Yum!
4out of 5
Recommended
for Everyone
by A verified traveller

Nettes Hotel in der Nähe der MOA

Posted 5-Dec-2016
Waren zufrieden mit dem Aufenthalt, das Hotel ist zwar ein wenig im die Jahre gekommen, es wird aber renoviert. Unser Zimmer war gemütlich und sauber. Danke an die Lobby und den Shuttle Service.