Ratings based on 3,557 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from TX

very nice,close to the Airport and the Mall.

Posted 25-May-2017
Very courteous staff, can't beat free shuttle to and from Airport and Mall. Room was very clean , breakfast was also great and the outback restaurant is attached to the hotel. For my short stay yo can't beat the price.
3 out of 5
Recommended
for Everyone
by A verified traveller

Value hotel for layover

Posted 21-May-2017
Very responsive when we called for a shuttle pickup. Seemed as though several rooms of the hotel were under renovation. Nice to have a light breakfast which was included in the room rate.
5 out of 5
Recommended
for Everyone
by A verified traveller from Midwest US

Perfect location, excellent room!

Posted 20-May-2017
Perfect in almost every way. I only scored the facilities a bit low because of the remodel. My room remodel was completed, but the elevator and halls were still in process. This was the most comfortable bed, like being home! The staff was very professional and polite (I rarely need anything) My room was quite. Parking was fine I felt safe here. I will stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Weekday get away

Posted 19-May-2017
Pros: Location
We used this hotel for the 2nd time. It's s convenient place to stay for where we need to go. Staff is always friendly although the front desk seems to be short staffed at times. They are still remodeling, so there is some construction debris in the parking lot. Only complaint is that the cleaning person was vacuuming the lobby/entry way in the morning when most people were checking out. As a retired business person, I know this should be done at a slow time. Breakfast was great as always. I'm sure we'll stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveller

Television

Posted 15-May-2017
Pros: Close to airport and not too expensive.
Location: Outback Steak House is adjacent and another restaurant is next door. Denny's in just down the street and a Walmart is also in walking distance.
It seemed like CNN on cable was jammed. No kidding.
3 out of 5
Recommended
for Everyone
by A verified traveller

Bathroom lights did not work

Posted 2-May-2017
Pros: the employees were outstanding
Cons: Fix the lights
Location: MSP airport - was traveling out of state.
The lights in the bathroom were not functioning properly. Only half of the mirror lights would illuminate and the warming light in the ceiling did not work at all. Very dark in the bathroom especially for a female wanting to do makeup.
5 out of 5
Recommended
for Everyone
by A verified traveller

Overnight for an event on American Blvd.

Posted 23-Apr-2017
Pros: Close to destination. Lots of shopping in the area.
Location: Ikea, Mall of America, Walmart, Goodwill, Outback, Culvers, etc. etc.
Very convenient hotel and cheaper than many of the others in the area. Have stayed there before and love that it is connected to an Outback. Would return there if another event on American Blvd.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2017
Pros: Good breakfast. Convenient to Mall of America.
Cons: Finishing construction will help.
NIce hotel. Under renovation. Will be better when it is finished.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2017
Comfy hotel and staff very supportive. Close to the airport. Breakfast very nice! Shuttle to/from airport very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Nice, close to Mall of America.

Posted 8-Apr-2017
Pros: Convenience to Mall and airport. Shuttle would pick up even if not scheduled. Staff amazing.
Cons: Noise factor in hallways outside rooms.
Location: Already described above.
When booked, this hotel was only rated 3 so I didn't expect much except the price was right and was close to Mall of America. However, the free shuttle was a bonus. The room was clean and comfortable. Nice breakfast arrangement. I only had two problems. It seemed the was some argument between the staff personnel last breakfast day and was loud enough to make guests uncomfortable or at least me. Also our room was located across the hall from janitorial staff and housekeeping....very noisy early morning. Other guests were east to hear in the hall outside the door all hours of the night. These things were some of the hotels responsibility and some of guests that hotel couldn't contain although they are remodeling so might give some sort of sound buffer to rooms from the door to room Staff was more than attentive and helpful. I would stay here again for sure.