Ratings based on 3,373 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

A nice, convenient hotel

Posted 14-Oct-2016
We have used the Comfort Inn several times when we are traveling. It is close to MSP which makes is convenient for our purposes. We appreciate the staff who go out of their way to be friendly and helpful.
5out of 5
by A verified traveller fromSeattle

Nice, clean, close to airport at MSP.

Posted 13-Oct-2016
Location: Walmart is very close by car. There are shuttles to Mall of America if you don't have a car.
We had a very comfortable stay. Dinner at Outback Steakhouse (attached to hotel) was nice on our last night because we didn't have to go outside or drive anywhere the night before our flight out of MSP. Staff was very friendly and accommodating.
4out of 5
by A verified traveller fromPennsylvania

The room was comfortable and clean.

Posted 6-Oct-2016
Pros: location
Location: sea world and mall of America
The room was very good but one of the hair dryers did not work (broken). One of the lights for reading was broken. otherwise everything was good and the staff was excellent.
1out of 5
by A verified traveller fromNorthern MN

Hotel near MOA

Posted 6-Oct-2016
There is a reason the rooms are so much less than those around it. The front desk was very nice and professional, but that's where it ends. The hotel itself is old, outdated and very dirty. Our room had stains on the carpet, walls and bed skirt. It smelled like urine and still had food on the floor. Spend the extra money and stay at a nicer place.
2out of 5
by A verified traveller

Dirty Room

Posted 23-Sep-2016
This room would not have been bad if it were cleaned. Walked into my room after check in and, smelt like smoke, there was urine around the bottom of the toilet and there was garbage underneath the bed skirt. Stayed here for three nights. Came back to room day 2 at night and the room hadn't been cleaned, called down for maid service and to get the toilet cleaned. Came back to the hotel, the maids had been there but the total still was not cleaned. Comfy beds but dirty hotel.
3out of 5
by A verified traveller

Posted 22-Sep-2016
We came late to be sure room ready. Big line in lobby. Guests told rooms not ready. Interior worn looking Sticky carpet in room needs replacing. Bed nice good sleep except for staff in hallway talking for long time around 12 pm. Staff in lobby always on Walkie talkies when trying to ask where soda machine was or even had one.
4out of 5
by A verified traveller fromWINNIPEG

Close to Mall of America and Light Rail.

Posted 20-Sep-2016
Pros: With in walking distance of shopping and light rail.
Cons: Rooms though clean, were dated and tired!
Location: Mall of America!
I was greeted by friendly staff right from the word go. They were helpful, courteous and polite.
2out of 5
by A verified traveller

Urine hallway

Posted 18-Sep-2016
We stayed on the 4th floor and the hallway smelled like urine so strongly. The room was very humid and musty and I didn't feel comfortable walking on the carpet barefoot. The bed was fine and the water pressure in the shower was great.
3out of 5
by A verified traveller

Near airport

Posted 17-Sep-2016
Front desk lady rude ignored me when I approached and then walked away, her co worker then helped me. Specifically told them NOT to charge my credit card I would b paying in cash! The next morning I had a bill under my door and the room was charged to my credit card! Room old and needs to be re done, arm chair all ripped and dirty.
2out of 5
by A verified traveller

Not good

Posted 10-Sep-2016
Rooms were to far from front desk. We came back from Alaska with four suit cases. Their was a problem checking in and leaving our car at the motel.