Restaurant

Reviews of Best Western Plus Como Park Hotel

2.5 out of 5
Best Western Plus Como Park Hotel
1010 Bandana Blvd W, St. Paul, MN

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1004 reviews" "
Rating 8 - Good. 373 out of 1004 reviews" "
Rating 6 - Okay. 157 out of 1004 reviews" "
Rating 4 - Poor. 98 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat remodel of an old train station look. Breakfast was very good with waffles, eggs, oatmeal, cereal and bread/muffins, yogurt and fruit with juices, milk, coffee.
Stayed 1 night in Feb 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the building is really cool. The staff was great and the indoor pool and bar are nice.
Stayed 1 night in Feb 2024

8/10 Good

Erica, Saint Paul

Stayed 6 nights in Jan 2024

10/10 Excellent

Ginger

Stayed 1 night in Jan 2024

8/10 Good

Quincy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Gustavo, Lebanon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Is very understaffed
Stayed 3 nights in Dec 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Carrie

Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is constructed inside an old Train Station. Very nice, nee rooms inside an old exterior with RR tracks still embedded in common areas on the BW Como Park.
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service
The old railway was so neat. We enjoyed our stay and will come back

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice experience. It was quiet and clean. A good place to stay if you have a couple of dogs. Nice unique look to the building which is always a bonus.
Stayed 1 night in Nov 2023

8/10 Good

Pamela M

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Britta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

scott

Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

rosa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok, 2nd time staying here to visit son at college. Both times room was never cleaned, trash too full. If we have to ask for this service we should be told that at check in.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated but the staff was outstanding
Stayed 1 night in Nov 2023

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat place to stay.
Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel was nice. Very cool historic building. The one thing that was really weird is you had minimal control of the temperature in your room? The lowest the room thermostat could be set was 68°. Kind of warm for sleeping.
Stayed 1 night in Nov 2023

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, clean and modern.. Staff was great. Parking was a trainwreck.
Stayed 1 night in Oct 2023

8/10 Good

Jeffre

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not as good as last year
Stayed 1 night in Oct 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Front desk was kind enough to change our room so my handicapped husband didnt have far to walk. Pet friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lori J

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This entire property is a unique and historic property, and our canine traveling companion is allowed to stay with us makes it even better. We stay here frequently and never tire of the location. It is very convenient to visit our daughter living on UM campus.
Stayed 1 night in Oct 2023

6/10 Okay

Kelli

Travelled with family
Liked: Staff & service, amenities
Hotel was good for the price, the curtains in the room were just filthy, but otherwise the rooms were clean. The parking isn’t ideal, not much space for the size of the hotel, breakfast was good but no one kept up with the garbage, so they were over flowing. Overall it was a decent hotel, I’d stay there again.
Stayed 3 nights in Oct 2023

8/10 Good

Cynthia

Stayed 2 nights in Oct 2023

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to our curling club
Stayed 2 nights in Oct 2023

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is remodelled from a beautiful old train building. The old brick and Timbers give it a heritage building feel. Very cool! The staff were very friendly & informative. Street & area, hotel & suites were very clean. My only two complaints would be the parking wasn’t great. Very small main parking and about a block away was reserve parking for hotel. The mattresses were terrible! Seemed very old, sagged into to the center. Wasn’t a good sleep and sore back in the morning.
Stayed 1 night in Oct 2023

6/10 Okay

Taylor

Business traveller
Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself is beautiful and full of history.
Stayed 2 nights in Oct 2023

6/10 Okay

Laura

We liked the concept of re-purposing the space. However, we were disappointed in many things. it was not made clear on the website that the “bar” (such as it was) has very limited days/hours . The shower had no curtain or door. Many things were “out of order” at the breakfast station and the breakfast options were bland. It feels like more could be done to make this an appealing place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michigan at Minnesota Weekend Trip
Came into town for the Michigan vs Minnesota trip. This place was perfect for our stay. Only a few miles (4ish) from the stadium. Had Lime scooters in the area to ride to the stadium. Overall a great place for our stay.
Stayed 2 nights in Oct 2023

4/10 Poor

Steve

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

MARTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Brian

Stayed 3 nights in Sep 2023

8/10 Good

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on family vacation. Jericho was at the desk to check us in. He was very professional and informative. His costumer service was fantastic! Our room was comfortable and clean. Breakfast was good and hot each morning; I will say that the area is a little small when there is an eventstaying there (wedding). The pool was ok. I think it was a little cold to be a heated pool, but it worked. I do think swimming in the evening or cloudy days, the pool area is a little dark with having a kid in the pool. There were times when I went to the front desk for something and had to wait a bit. It was never a super long time, but long enough to begin getting fustrated. However, I feel like with staff shortages, this is pretty normal. Overall the staff were helpful and nice. Parking... the parking lot is small and tight. The overflow lot is not that far away, but it is something to be aware of. I wish there was more of a sidewalk to and from, with having a child walk with us.
Stayed 3 nights in Sep 2023

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Happy With our Room
The hotel was perfectly comfortable. The refrigerator in the room had some issues and didn't want to close also didn't sit level as something underneath was broken. The phone was unplugged and when we plugged it back in to call the front desk it rang and rang with no answer. The TV had to be switched to the HDMI input every time we turned it on which took us a minute to figure out what the deal was. Minor things that could easily be adjusted by the hotel to make the gusts stay a little easier. Overall we were happy with our stay.
Stayed 2 nights in Sep 2023

2/10 Terrible

Mike

Travelled with partner
Disliked: Cleanliness
We could not reach any staff at 8pm to check in. We could not find a place to park our vehicle. Finally staff showed up at front desk, and checked us in. When we opened the door to our room, it was already occupied. We went back to the front desk and were told they were over booked, and there was no rooms left to stay. We walked 2 blocks back to our vehicle in the rain, and searched for another hotel. We found one about half hour drive, but at least they took care of us
Stayed 1 night in Sep 2023

8/10 Good

Colette

The parking situation is not convenient.
Stayed 2 nights in Sep 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very clean. Grest theme inside an old railroad repair building.
Stayed 3 nights in Sep 2023

4/10 Poor

Marc

Disliked: Property conditions & facilities
Wifi and TV didn’t work even after contacting the front desk. The closest was not accessible from a wheelchair in a handicapped accessible room. There were not enough electrical outlets in the room so the coffee pot was on the bathroom sink, there was, there was a power strip plugged into the bedside lamp that provided electricity to the desk lamp. This was a fall risk and fire violation.
Stayed 1 night in Sep 2023

10/10 Excellent

Leanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean, quirky hotel just minutes away from the heart of downtown St. Paul. The staff is incredibly professional, (shoutout Jericho!!) and while parking is a bit crammed it's definitely a great place to stay.
Stayed 1 night in Sep 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

John

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking bad entry services
Stayed 1 night in Sep 2023

8/10 Good

Christina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The stay was good for what we needed on a busy sports weekend. Unfortunately the bar area was closed Saturday so no apps or beverages before our night out. The room could have done with a few extra pillows and possibly a softer mattress top but overall it worked for the time we were there.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jericho is a rock star! Beautiful, unique property. Great reuse of industrial structure ure. Beautiful pool, hot tub and sauna! Very clean!
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel looks very nice inside. Breakfast was very good and filling. It does need some more parking spots though.
Stayed 1 night in Sep 2023

10/10 Excellent

Steven, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023