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Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
2510 Plaza Court, Waukesha, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 348 out of 1002 reviews" "
Rating 8 - Good. 413 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Daniel,Thank you so much for your kind words. We're delighted to hear that you enjoyed a quiet and clean environment during your stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late at night, still had great service from the young man at the counter. Room was clean and comfortable. Got a good nights sleep and grabbed breakfast before leaving. Not a massive breakfast spread, but still plenty of options. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 23, 2024
Dear Patrick,Thanks for your nice comments. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We are glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback.Sincerely, Hotel Manager

6/10 Okay

Scott

Travelled with partner
Liked: Staff & service
Breakfast/coffee lacked options and quality.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 20, 2024
Dear Scott,Thank you for your stay. We appreciate your feedback regarding the breakfast and coffee options. We apologize for not meeting your expectations in terms of both variety and quality. Your comments are important to us, and we'll take them into consideration as we strive to improve our offerings. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over the holidays. The staff was very friendly and helpful.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 26, 2023
Dear Sara,Thank you very much for your stay. We're thrilled to hear that you had a great stay and that our staff made your experience exceptional with their friendliness and helpfulness. We hope to have the pleasure of welcoming you back for more memorable stays in the future.Sincerely, Hotel Manager

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 23, 2023
Dear Gerald,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 Good

LeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Staff was very polite and helpful. Good location in Waukesha.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 16, 2023
Dear Guest,We're delighted you found good value in your stay and appreciated our polite and helpful staff. Thank you for acknowledging our convenient location in Waukesha. We hope to welcome you back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Excellent

Galen, Grand Ledge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 11, 2023
Dear Galen,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Lisa

Stayed 3 nights in Nov 2023
Response from Hotel Manager on Dec 6, 2023
Dear Lisa,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Stay horrible. Heater drips, water smells like sulfur, mgr rude, no blanket in room, loud, breakfast cold
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Dawn,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! The included breakfast is a real bargain.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Dear Glenn,Thank you for your positive feedback. We're thrilled that you found our hotel very clean and that you enjoyed the value of our included breakfast. Your satisfaction means a lot to us, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Dear Jerome,Thank you for sharing your feedback. We're glad to hear that you found our location to your liking. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

10/10 Excellent

Janet, TERRE HAUTE

Liked: Cleanliness, staff & service, property conditions & facilities
over all very good and at a very affordable rate.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 22, 2023
Dear Janet,Thank you for your positive feedback! We're delighted to hear that you had a very good overall experience at our hotel and found it to be at a very affordable rate. Providing excellent value and a positive stay for our guests is our priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 22, 2023
Dear Mike,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear James,We thank you for your 10/10 rating and hope that your stay with us was pleasant. We appreciate the opportunity to serve you and look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This was a great place! The bed was so comfortable, the room was quiet, the breakfast was delicious with many different choices. We stayed for four nights.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Oct 27, 2023
Dear Guest,Thank you for your feedback. We're delighted to hear that you had a great experience during your four-night stay. It's wonderful to know that the bed was comfortable, the room was quiet, and you enjoyed the delicious breakfast with a variety of choices. We appreciate your positive feedback and hope to provide you with the same level of comfort and satisfaction on your next visit. Sincerely,Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Dear Guest,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Dear Janice,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

2/10 Terrible

Donna

Travelled with partner
Disliked: Staff & service, amenities
The 1st shift staff was HORRIBLY RUDE! Sam breakfast area was all wrong especially the cold coffee which I almost had to beg for HOT COFFEE! Front desk staff was just .*HITTY& GHETTO! Check in was awesome! Check out was TERRIBLE! I will never go back !
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear Donna,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely,Hotel Manager

4/10 Poor

Robert J

Liked: Staff & service
There was some kind of odor that left a very bad after taste in my sinuses. Maybe it was pesticide or what ever chemical used to clean the place. What ever it was i do not want to experience it again. I don't believe I would stay here again because of the experience with the unknown odor.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 23, 2023
Dear Robert,We're truly sorry to hear about the unpleasant odor that affected your stay. Your comfort and well-being are of utmost importance to us, and we apologize for any discomfort you experienced. We take your feedback seriously and will investigate this issue to ensure a more pleasant and odor-free environment for our guests in the future.Sincerely,Hotel Manager

8/10 Good

Quinn

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 17, 2023
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon. Sincerely, Hotel Manager.

8/10 Good

Amy

Travelled with family
Liked: Amenities
The heater was a bit noisy.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear Amy,Thank you for sharing your feedback with us. I am very sorry to hear that we could not meet your expectations. Please accept my apologies for the problems you encountered. We will resolve the issue as soon as possible. We shall ensure that you have an awesome stay next time. Sincerely,Hotel Manager

4/10 Poor

Shannon

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 17, 2023
Dear Shannon,Thanks for your stay. We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. We are disappointed that we could not satisfy you. We will take the necessary steps to improve your stay experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely,Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Nice place to rest
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 12, 2023
Dear Michael,Thank you for your feedback. We're delighted to hear that you found our property to be a nice place to rest. If you have any specific feedback or if there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Anousone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 12, 2023
Dear Anousone,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely,Hotel Manager

10/10 Excellent

Janeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days.Very impressed with it! Especially for the price! Looks like it might be Family owned & run? Staff obviously cares about the property. Clean building, clean, well-appointed & updated room.Very comfortable beds. Hair dryer, microwave, coffee maker & fridge w/ freezer in the room. friendly & responsive staff. I was told they'd clean my room every other day during my stay & they did. On site Guest Laundry available. Each machine is $2.00, which is fair. The washer worked well, the dryer took my money & wouldn't turn on. Front desk clerk quickly refunded my money, no problem. Had to dry my clothes in the room. Free breakfast was pretty good and went from 5am-9:30am, which is a nice long time frame. Eggs, Sausage, Make-Your-Own Waffles, Bagels, Cereals, Toast & Juices.The coffee machine definitely uses instant coffee & you can definitely tell. Coffee in the room was a bit better & they refilled the supply when they cleaned my room. I'm sure they also would have given me more any time I asked.I just opted to drive for daily Starbucks instead. Staff was friendly & helpful any time I needed anything. A few Restaurants right next door within walking distance. Stores relatively nearby. Area around hotel seems nice, not sketchy. Overall, our stay was great. I absolutely will stay there again.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Oct 7, 2023
Dear Guest,Thank you for taking the time to share your detailed and positive feedback about your recent 4-day stay at our hotel. We are delighted to hear that you were impressed with your experience, especially considering the price. Your kind words about our staff and their dedication to maintaining the property are greatly appreciated. We are glad that you found your room clean, well-appointed, and comfortable, and it's good to know that our team was responsive to your needs, even when it came to the guest laundry issue.We're pleased that you enjoyed our breakfast offerings and found the extended time frame convenient. Your feedback about the coffee is noted, and we'll certainly consider ways to improve in that area.We look forward to welcoming you back on your next visit, and we appreciate your recommendation. If you have any further comments or suggestions, please feel free to share.Sincerely,Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 4, 2023
Dear Guest,Thank you for your outstanding rating! We are delighted to have provided you with a top-notch experience. Should your travels bring you back to the area, we look forward to serving you again.Sincerely,Hotel Manager

8/10 Good

Ivan

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 3, 2023
Dear Guest, Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon. Sincerely, Hotel Manager.

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 30, 2023
Dear Ferdinand, Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Scott

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 14, 2023
Dear Scott,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely,Hotel Manager

10/10 Excellent

Deborah A.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 22, 2023
Dear Deborah A,We're pleased to hear that everything met your expectations during your stay. If you ever have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely,Hotel Manager

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Allison,Wow, a perfect score of 10 out of 10! We're thrilled to hear that you had such an exceptional experience during your stay. Thank you for your outstanding rating, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to Interstate and restaurants.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 16, 2023
Dear Allen,Thank you for your stay. We're glad to know that you found our location convenient, with easy access to the Interstate and nearby restaurants. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 17, 2023
Dear Guest,Thank you once again for rating your experience with us. We appreciate your feedback and your continued positive assessment with a 4 out of 5 rating. If there are any specific areas where we can further enhance your experience, please do not hesitate to share your thoughts. We look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good conditions
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 14, 2023
Dear Guest,Thank you for your feedback on the hotel conditions. We're pleased to know you found them to be satisfactory. If you have any further comments or suggestions, please don't hesitate to share. We aim to maintain high standards for our guests' comfort.Sincerely,Hotel Manager

10/10 Excellent

Bonnita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient.
Stayed 1 night in Sep 2023
Response from Hotel Manager. on Sep 14, 2023
Dear Bonnita,Thank you for your positive comments! We're delighted to know that you found our property to be clean and convenient during your stay. Cleanliness and convenience are top priorities, and we're pleased to hear that we met your expectations. We hope to have the pleasure of hosting you again in the future. Sincerely,Hotel Manager

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 4, 2023
Dear Guest,Thank you for your review, James. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. If you have any additional comments or suggestions on how we can improve, please feel free to share them. We hope to welcome you back in the future for an even better experience.Sincerely,Hotel Manager

8/10 Good

Devon

Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 18, 2023
Dear Guest,Thanks for your choosing our hotel for your stay and 4 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager. on Aug 26, 2023
Dear Lisa,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 24, 2023
Dear Bruce,Thank you for your valuable feedback. We are delighted to know that your stay with us was enjoyable, relaxing, and peaceful. Our team takes immense pride in providing exceptional guest service and it's gratifying to know that we have met and surpassed your expectations. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service, comfortable room, complimentary breakfast and comfortable bed.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 23, 2023
Dear Kathleen,Thank you for your positive feedback. We're thrilled to hear that you enjoyed our friendly service, comfortable rooms, complimentary breakfast, and the comfort of our beds. Your feedback is greatly appreciated, and we hope to welcome you back for another fantastic stay in the future.Sincerely,Hotel Manager

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 24, 2023
Dear Lynn,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

6/10 Okay

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location - Good Hotel
I stayed at Comfort Inn Waukesha, Wisconsin for four days. During my stay my room was not serviced the entire time I was there. I guess if I really needed something it was my responsibility to ask the house keeping staff to get it for me. I do have to say, the room was very clean upon my arrival and I had plenty of towels. It would have been nice to have the trash cans emptied, at least. There doesn't seem to be much insulation between the walls or rooms because I could hear every time the people in the room above me walked across their floor, I could hear whenever people were taking showers and I could hear mumbling conversations from the room next to me. The microwave and refrigerator in the room was nice to have if needed and the complimentary breakfast was very nice. The location was also great.
Stayed 4 nights in Aug 2023
Response from Hotel Manager on Aug 23, 2023
Dear Cathy,Thank you for your stay. Appreciate your nice comments about our location and hotel. We are really sorry for the inconvenience caused to you as mentioned in your negative feedback. Your feedback is deeply concerning, and we take it very seriously. We will investigate the issues raised and take appropriate actions to address them. Your satisfaction and comfort are our priorities. We sincerely apologize for any inconvenience and appreciate your understanding.Sincerely,Hotel Manager

10/10 Excellent

Carrissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and staff was friendly. Would go again.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 21, 2023
Dear Guest,We're delighted to hear that you found our place clean and enjoyed the friendly service from our staff. Your positive feedback means a lot to us. We look forward to the opportunity to welcome you back again in the future.Best regards,Hotel Manager

8/10 Good

Norma

Stayed 2 nights in Aug 2023
Response from Hotel Manager on Sep 8, 2023
Dear Norma,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Kara

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 18, 2023
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Hotel Manager on Aug 10, 2023
Dear Guest,Thanks for your visit to our hotel and disappointed to see a 6-star rating. Please say more about your stay, if we missed any mark in hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State Fair and zoo
Location was perfect and room was very spacious and clean. Will definitely stay again!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 7, 2023
Dear Kristine,Greetings! We're delighted to hear that you enjoyed the perfect location and spacious, clean room during your stay with us! Thank you for your positive feedback. We look forward to welcoming you back for another excellent experience in the future.Sincerely,Hotel Manager

6/10 Okay

Sharla

Travelled with family
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 7, 2023
Dear Sharla,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

10/10 Excellent

Hazelle

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 7, 2023
Dear Hazelle,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean. comfortable.
Stayed 1 night in Aug 2023
Response from Hotel Manager. on Aug 5, 2023
Dear Duncan,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager