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Reviews of Hilton Garden Inn Oconomowoc

3 out of 5
Hilton Garden Inn Oconomowoc
1443 Pabst Farms Cir, Oconomowoc, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 335 out of 560 reviews" "
Rating 8 - Good. 161 out of 560 reviews" "
Rating 6 - Okay. 38 out of 560 reviews" "
Rating 4 - Poor. 19 out of 560 reviews" "
Rating 2 - Terrible. 7 out of 560 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with family, Business traveller
Liked: Amenities
Our room was nicely appointed with attractive furnishings and the beds were very comfortable.
Stayed 1 night in Mar 2024
Response from Todd B on Apr 12, 2024
Thank you so much! Hope to see you again soon!

10/10 Excellent

Karen

Travelled with partner
Liked: Amenities
Very nice, comfortable and helpful. Pool was a bit cool
Stayed 2 nights in Mar 2024
Response from Todd B on Apr 12, 2024
Thank you for your comments and concerns. I will be sure to mention that to my maintenance staff to take a look at.

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Todd B on Mar 19, 2024
Thank you!Hope to see you again soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe location.
Stayed 1 night in Jan 2024
Response from Todd B on Feb 5, 2024
Thank you so much!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Location is in a great area, convenient to the highway but quiet.
Stayed 2 nights in Jan 2024
Response from Todd B on Feb 5, 2024
Thank you so much!Hope to see you again soon!

10/10 Excellent

Linda, Sarasota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Todd B on Feb 5, 2024
Thank you!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant, convenient location. Room was clean and comfortable.
Stayed 1 night in Jan 2024
Response from Todd B on Feb 5, 2024
Thank you so much!

10/10 Excellent

Marqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Todd B on Feb 5, 2024
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn in Oconomowoc
This is our third New Year's weekend at the Hilton. We love staying there, it's clean, quiet, breakfast options are great, and the hot tub is always working and hot! Close to Lapham Peak for hiking or skiing if there is snow.
Stayed 3 nights in Dec 2023
Response from Todd B on Feb 5, 2024
Thank you so much!

8/10 Good

Riley

Stayed 1 night in Dec 2023
Response from Todd B on Feb 5, 2024
Thank you!

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Todd B on Feb 5, 2024
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the pool/hot tub area were great.
Stayed 1 night in Nov 2023
Response from Todd B on Nov 29, 2023
Thank you so much!Hope to see you again soon!

10/10 Excellent

Lovelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Nov 2023
Response from Todd B on Nov 29, 2023
Thank you so much!Hope to see you again soon!

10/10 Excellent

Lisa, Janesville

Liked: Cleanliness, property conditions & facilities
Thank you for a great experience.!
Stayed 1 night in Nov 2023
Response from Todd B on Nov 6, 2023
Thank you so much and we look forward to seeing you again soon!

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from ToddB on Nov 9, 2023
Thank you!

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Nov 2023
Response from Todd B on Nov 6, 2023
Thank you so much and look forward to seeing you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, modern, clean..
Stayed 1 night in Nov 2023
Response from Todd B on Nov 6, 2023
Thank you so much!

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Todd B on Oct 9, 2023
Thank you!

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff were great
Stayed 1 night in Sep 2023
Response from Kevin on Oct 27, 2023
Thank you for the wonderful feedback!!

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the freeway
Stayed 1 night in Sep 2023
Response from Todd B on Oct 5, 2023
Thank you and hope to see you again soon!

10/10 Excellent

Michelle, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Todd B on Oct 5, 2023
Thank you!

10/10 Excellent

Janine

Air conditioning was too loud
Stayed 2 nights in Sep 2023
Response from Todd B on Sep 29, 2023
I am sorry to hear this. I will pass this along to my maintenance staff

10/10 Excellent

Jolie, Oshkosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Todd B on Sep 21, 2023
Thank you and we hope to see you again soon!

10/10 Excellent

Norman S.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from interstate highway.
Stayed 1 night in Sep 2023
Response from Todd B on Sep 21, 2023
Thank you and we hope to see you again soon!

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2023
Response from Todd B on Sep 18, 2023
Thank you!

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Todd B on Aug 1, 2023
Thank you!

4/10 Poor

Angele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have really appreciated an a accommodation for late check out for an hour later and was told they cannot do this as the property is booked , it is very empty this evening
Stayed 1 night in Jul 2023
Response from Todd B on Jul 31, 2023
As the hotel was full the night of your stay and the date of your departure, and the housekeeping needed to get all rooms taken care of before check in time, unfortunately, we were not able give late check outs.

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious, the breakfast was a plus!!!
Stayed 1 night in Jul 2023
Response from Todd B on Jul 28, 2023
thank you so much!Hope to see you again soon!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Todd B on Jul 28, 2023
Thank you!

10/10 Excellent

Brandon C.

Stayed 1 night in Jul 2023
Response from Todd B on Aug 15, 2023
Thank you!

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
So relaxing to sit outside by the fire table and enjoy the beautiful evening. The breakfast was not expected and was delicious. We truly enjoyed our stay.
Stayed 1 night in Jul 2023
Response from Todd B on Jul 19, 2023
Thank you so much! Hope to see you again soon!

10/10 Excellent

Bridgette

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet for the 4th of July, but conveniently located for an easy drive to the lake. Right across the street from a big grocery store (with lots of vegan food) and Starbucks (but the Keurig coffee in the room was good).
Stayed 1 night in Jul 2023
Response from Todd B on Jul 7, 2023
Thank you so much and hope to see you again soon!

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jul 2023
Response from Todd B on Jul 7, 2023
Thank you!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Needs improvement
The person at the front desk was very good but very overwhelmed with issues going on so had little support. We had issues with our keys working out whole time there. We literally had to go back and for 4 times until finally we were just let in manually. There was a shortage of towels so we only had 3 in or room. There were cracker crumbs in the sheets and hair on the towels and toilet.
Stayed 1 night in Jun 2023
Response from Todd B on Jun 20, 2023
I am terribly sorry to hear this as this is not the norm for us here in Oconomowoc.I will pass this information onto the housekeeping manager and make sure nothing like this happens to another guest

10/10 Excellent

Glenn

Stayed 1 night in Jun 2023
Response from Todd B on Jul 7, 2023
Thank you

10/10 Excellent

Hoyt

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Todd B on Jun 15, 2023
Thank you!

10/10 Excellent

Phillip

Stayed 1 night in Jun 2023
Response from Todd on Jun 26, 2023
Thank you!

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Todd B on May 25, 2023
Thank you very much!

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Continental breakfast for $7. Full kitchen available if you want more than continental food.
Stayed 3 nights in Apr 2023
Response from Todd B on May 3, 2023
Thank you!If you are in town again, please consider booking directly through the hotel, where we offer a Bed & Breakfast rate

10/10 Excellent

Craig

Stayed 1 night in Apr 2023
Response from Todd B on May 25, 2023
Thank you very much!

10/10 Excellent

Aron

Stayed 1 night in Apr 2023
Response from Todd B on May 3, 2023
Thank you!Hope to see you again soon!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Todd B on May 3, 2023
Thank you!!Hope to see you again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location but overpriced
This hotel was overpriced. The hotel is in a good quiet location, and the beds are comfortable, but there is a lot of inside noise from both the hallway and the room above you. We only had lukewarm water in our shower both days we stayed and the AC unit was quite loud. The most disappointing though was the breakfast. The first day our breakfast came out quickly but was cold and our waffle and French toast was soggy. The second day we had to wait 40 minutes for our breakfast.
Stayed 2 nights in Apr 2023
Response from Todd B on Apr 25, 2023
I am terribly sorry to hear this. That is obviously not the norm for us here, and I will speak to our Food & Beverage manager regarding this issue with the restaurant. I will also speak to our maintenance department regarding the HVAC units Thank you for your comments and concerns

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay! Very clean and comfortable pillows.
Stayed 1 night in Apr 2023
Response from Todd B on Apr 19, 2023
Thank you so much! Hope to see you again soon!!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Todd B on Apr 19, 2023
Thank you so much!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Todd B on Apr 6, 2023
Thank you so much!

8/10 Good

Frank

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Todd B on Mar 15, 2023
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Todd B on Jan 26, 2023
Thank you!

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Todd B on Jan 5, 2023
Thank you!