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Starhotels Anderson – Avis

4 out of 5
Starhotels Anderson
Piazza Luigi Di Savoia 20, Milan, MI

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 549 avis sur 1001." "
Note de 8 – Bien, d’après 343 avis sur 1001." "
Note de 6 – Acceptable, d’après 73 avis sur 1001." "
Note de 4 – Médiocre, d’après 23 avis sur 1001." "
Note de 2 – Terrible, d’après 13 avis sur 1001." "

9,2/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Josee

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel souriant et très serviable Chambre bien aménagé et très fonctionnel Bonne insonorisation Je recommande
Séjour de 3 nuits en mai 2024
The Hotel Management a répondu le 23 mai 2024
Dear Josee,Many thanks for the time you dedicating to sharing your opinion, we're happy you had a positive experience!Kind regards,The Hotel Management

10/10 – Excellent

Richard

Voyage en groupe
Points forts : Propreté, service et personnel
Hôtel bien situé
Très bon hôtel très bien situé juste à côté de la gare de Milano centrale
Séjour de 6 nuits en juillet 2023
The Hotel Management a répondu le 4 août 2023
Dear Richard, Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

8/10 – Bien

ALAIN

Séjour de 1 nuit en juillet 2023
The Hotel Management a répondu le 31 juill. 2023
Dear ALAIN,Thank you for assignign such a high score to our hotel!The Hotel Management

10/10 – Excellent

Caroline

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
On y retournera !
Séjour de 1 nuit en mai 2023
The Hotel Management a répondu le 31 mai 2023
Dear Caroline,Thank you for your feedback!We're glad you will be our guest again :-)Kind regards,The Hotel Management

8/10 – Bien

Jimine

Séjour de 1 nuit en août 2022
Antonio a répondu le 16 août 2022
Dear Ms. Jimine, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management

2/10 – Terrible

nicolas

Voyage d’affaires
The principle of the hotel is to be able to sleep.
At first glance, the service of the hotel seemed to be correct. The room service and the baggage handlers are great. In spite of a decent welcome, we were quickly disappointed. - The price of a night in the parking lot is 30euros, which is excessively expensive for a single night. If at least the service was good but when I asked the valet for a round trip so I could put my stuff in my car. And that I be told no, let me put the car in the public parking 10m away by myself - The light in the room stayed on all night. The principle of the hotel is to be able to sleep. We did not have this honor. Probably a malfunction of the switches, but it was impossible to turn off the light in the room during the whole night. We reported this to the reception, which made no apologies. It is simply unthinkable. No commercial gesture, no compensation and above all no excuse for this problem. - The card of the room has been demagnetized, so we had to go down to the reception at 2am to make it work again. - When we left, we simply asked the receptionist for a trash can, who preferred to make us go around the hotel to throw our few garbage in the public trash can, 50m away. When we had to pay, no doubt, the receptionists smiled. But it stops there. I do not recommend the hotel at all. Some details may seem silly, but when it accumulates we tend to say that it's the drop too much, too bad it had several drops... I never take the time to write comments, but there I was far too disappointed
Séjour de 1 nuit en octobre 2020
The Hotel Management a répondu le 24 oct. 2020
Dear Nicolas, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, but apparently in this case we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2020
The management a répondu le 9 févr. 2020
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards,

8/10 – Bien

Renaud

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
great hotel at decent price
Very good place. I stayed there probably 8-10 Times. Rooms are spacey. It is conveniently located close by Centrale station with access to malpensa airport and other cities in Italy. At the check in there were several customers checking in. It took some time but they added one staff quite quickly. We started with a lunch at the restaurant of the hotel. We told we only had 45 mins. They put our orders in priority.
Séjour de 1 nuit en janvier 2020
the hotel management a répondu le 5 févr. 2020
Dear Renaud, we sincerely thank you for your great review about Starhotels Anderson. We are sincerely glad to understand that we have been able to satisfy your expectations during your several satys with us and we look forward to give you our warmest welcome back very soon! kind regards The hotel Management

10/10 – Excellent

herve - SARL N.T

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
propre,chambre spacieuse, excellent petit déjeuner
Séjour de 2 nuits en septembre 2019
The Hotel Management a répondu le 17 sept. 2019
Dear Herve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019
The Management a répondu le 10 juill. 2019
Dear Guest, thank You for Your rating. It was a pleasure to have You as a guest. We hope to be welcoming You back in Milan Kindly, The Management

10/10 – Excellent

Salvatore

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2019
Danilo a répondu le 24 avr. 2019
Dear Salvatore, It has been a pleasure to welcome you at Starhotels Anderson Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. Hoping to welcome you again to our hotel we send you our Best regards The Management

6/10 – Acceptable

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le bruit du métro fait un son infernal dans les chambres. Ca n'a aucun sens...
Séjour de 2 nuits en avril 2019
danilo a répondu le 24 avr. 2019
Dear Patrick, Thank you very much for sharing your recent experience at Starhotels Anderson I would like to assure you that your comments are taken in very high considerations, and we regret to learn our failure in meeting your expectations with the room being noisy. Please accept my apologies for the inconvenience occurred and I sincerely hope your will give us another opportunity to show you our high standards of service. Best regards The Management

8/10 – Bien

RABAH

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2019
Antonio a répondu le 17 févr. 2019
Dear Mr. Rabah, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management

8/10 – Bien

Gildas, Kergrist

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
hôtel très accueillant, proche gare
Situation pratique de l'hôtel car en face de la gare, centre ville de Milan à pied, lac de Côme et lac Majeur très près et d'une beauté exceptionnelle, service appréciable de l'hôtel : possibilité de garer notre auto chaque jour en parking sécurisé par un gardien et le gardien nous la ramène sur simple demande de l'hôtel
Séjour de 7 nuits en août 2018
La Direction a répondu le 19 sept. 2018
Cher Monsieur Gildas, Nous vous remercions pour l'avis que vous avez donné sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et nous espérons vous accueillir à nouveau très bientôt. Veuillez agréer nos salutations distinguées.

10/10 – Excellent

Ahmed

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The Management a répondu le 21 févr. 2018
Dear Ahmed, Thank you very much for the excellent rating assigned. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards,

8/10 – Bien

FARID

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2017
General Manager a répondu le 14 déc. 2017
Dear Guest, thank you for your feed back. We do really hope to welcome you again in Starhotels! Best regards, The Management

8/10 – Bien

Fabian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice place to stay.
A really nice hotel, spacious bedroom, crew listening your desire and nice breakfast, good location near the station, possibility of late check out.
Séjour de 1 nuit en novembre 2017
General Manager a répondu le 25 nov. 2017
Dear Mr. Fabian, Thank you very much for your positive review of our hotel. We are glad that you enjoyed your stay and we hope to seeing you again soon. Best regards, The Management

10/10 – Excellent

bingqian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
General Manager a répondu le 4 mars 2017
Dear Bingqian, Thank you for the excellent rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Management

8/10 – Bien

bruno

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
idéal pour les voyageur venant de Milan Linate
très pratique à proximité des bus arrivant de Milan Linate ,de la gare et du métro . Très bonne insonorisation de la chambre , deco sympa accueil professionnel .très bon rapport qualité prix
General Manager a répondu le 27 nov. 2016
Cher Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer nos salutations distinguées. La Direction

10/10 – Excellent

Manon, valleyfield

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un bijou d'hôtel.
C'est un endroit avec tout le confort recherché durant des vacances, on y aurait rester facilement plus longtemps.
The Management a répondu le 30 avr. 2016
Dear Manon, we are glad to read that you enjoyed your staying at Starhotels Anderson. Your opinion is very important for us and we are pleased that you decided to share your review and your tips with our next visitors. Hoping to welcome you again to our hotel we send you our Best regards

8/10 – Bien

Jeanine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great convenient area. The room was quite small and we had a view of a brick building. For the price we paid, it would have been nice to have breakfast included but overall it was a nice stay.
Séjour de 1 nuit en mai 2024
The Hotel Management a répondu le 27 mai 2024
Dear Jeanine,We're sorry you were assigned a room without a view, we'll make sure next time you'll get a high floor with external view!Thank you for your review!Kind regards,The Hotel Management

8/10 – Bien

Bonnie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
The Hotel Management a répondu le 18 mai 2024
Dear Bonnie,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

10/10 – Excellent

Chris

Voyage de couple
Very nice hotel and close to the train station. Some noise from the rooms above because of the wooden flooring.
Séjour de 2 nuits en mai 2024
The Hotel Management a répondu le 9 mai 2024
Dear Chris,Thank you for taking the time to leave us a wonderful review! We are glad that your stay with us was memorable. We hope to welcome you back soon! Kind regards,

8/10 – Bien

Peter

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Udmærket hotel lige ved banegård og metro
Séjour de 4 nuits en mai 2024
The Hotel Management a répondu le 6 mai 2024
Dear Peter,Thank you for your review, we're glad you were happy with our hotel!Kind regards,The Hotel Management

8/10 – Bien

Douglas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I've stayed at this hotel many times and am always pleased with my experience. The only small suggestion I have, would be a small Nespresso machine in the room... they are becoming common in hotels and it would be great if StarHotels would do this. Even without, however, I will stay again.
Séjour de 3 nuits en avril 2024
The Hotel Management a répondu le 2 mai 2024
Dear Douglas,Thank you for taking the time to leave a review.We are delighted to see that you enjoyed your visit, We will ensure your feedback is shared with the team.We look forward to seeing you again in the future.Kind Regards,The Hotel Management

10/10 – Excellent

Ireana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best location ever and very safe. The staff was very friendly and their tub was amazing after a long day of walking.
Séjour de 2 nuits en avril 2024
The Hotel Management a répondu le 1 mai 2024
Dear Ireana,Thank you ever so much for your excellent review!We hope to host you again some time in the future.Best regards,The Hotel Management

8/10 – Bien

Karla

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We needed a nice clean hotel close to the train station and that is exactly what we got. It was quiet and staff was friendly. I would definitely stay again.
Séjour de 2 nuits en avril 2024
The Hotel Management a répondu le 1 mai 2024
Dear Karla,We're glad you enjoyed your stay with us and we thank you for your feedback!Looking forward to hosting you again,Kind regards,The Hotel Management

10/10 – Excellent

Yih Biow, Flushing

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very close to train station. Hotel amenities are very good. Bedding is very comfortable in our liking. Staff are very helpful during our stay. Recommended if you want a comfortable rest and travel from there.
Séjour de 1 nuit en avril 2024
The Hotel Management a répondu le 27 avr. 2024
Dear Yih Biow,Thank you for your wonderful review.We are pleased to read of your experience with us and hope to welcome you back in the near future, Kind Regards,

10/10 – Excellent

Bienvenido

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel, very good customer services.
Séjour de 1 nuit en avril 2024
The Hotel Management a répondu le 17 avr. 2024
Dear Bienvenido,Many thanks for leaving us a 5 star rating following your stay with us.We hope to have a chance to welcome you back in the near future.Kind Regards,

10/10 – Excellent

Tasaddooque

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Air conditioner was on, not controlled by the season. Bathroom was great, the table and long table was great. Room was spacious but no electrical outlets by the nightstands or nearby. Overall the hotel was excellent choice.
Séjour de 3 nuits en avril 2024
The Hotel Management a répondu le 12 avr. 2024
Dear Tasaddooque,We're very happy our efforts were useful and made you happy with your stay!Looking forward to hosting you again,Kind regards,The Hotel Management

10/10 – Excellent

ALFONSO, ZAPOPAN

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo bien, excelente ubicación, trato realmente bueno, el único detalle es que no tenía A/C, y estaba muy caliente la habitación, pero abrimos ve tana y refrescó bien; el desayuno. Muy bueno también
Séjour de 1 nuit en avril 2024
The Hotel Management a répondu le 8 avr. 2024
Dear ALFONSO,Thank you for sharing your thoughts!We're looking forward to your next stay!Best regards,The Hotel Management

8/10 – Bien

Andrea

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy lindo y con diseño
Séjour de 2 nuits en mars 2024
The Hotel Management a répondu le 4 avr. 2024
Dear Andrea,Many thanks for this review, we're glad you had a good stay at Starhotels Anderson!Looking forward to hosting you again,Kind regards,The Hotel Management

10/10 – Excellent

Ana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Muy amable la persona que nos ayudó con el equipaje
Séjour de 1 nuit en mars 2024
The Hotel Management a répondu le 14 mars 2024
Dear Ana,Thank you very much for your review!We'll pass your comment on to our employee who helped you out.Kind regards,The Hotel Management

8/10 – Bien

Po Kau

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
地理位置非常方便就在米蘭火車站附近，房間清潔，當天落雨，洒店在大門準備雨傘方便住客使用，酒店自助早餐一般不太豐富，總括酒店非常方便，下次會再入住。
Séjour de 2 nuits en février 2024
Hotel Management a répondu le 1 mars 2024
Dear Po Kau,Thank you for taking the time to evaluate your stay with us.We will ensure your feedback is shared with the teamWe hope to welcome you back soon!Kind regards

6/10 – Acceptable

Karl Johan

Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 28 févr. 2024
Dear Karl Johan,Thank you for your review.We're sorry apparently you were not fully satisfied with your stay: should you have the time to share with us what are the reasons for this, we could use your comments to improve our service.Kind regards,The Hotel Management

10/10 – Excellent

Melissa

Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 27 févr. 2024
Dear Melissa,Many thanks for your review, we're glad you were happy with your stay!Kind regards,The Hotel Management

10/10 – Excellent

Susan

Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 21 févr. 2024
Dear Susan,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

4/10 – Médiocre

Alexandra

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Alter, dunkler Komplex
Das Hotel ist zentral neben dem Bahnhof gelegen, aber alles ist dunkel, in einem schlechten Zustand und keinesfalls als 4* Hotel zu werten.
Séjour de 2 nuits en février 2024
The Hotel Management a répondu le 19 févr. 2024
Dear Alexandria,We're sorry the appearance of the area surrounding the hotel influenced your overall opinion of our hotel.We'd still like to know if your room and all our services met your expectations.Kind regards,The Hotel Management

10/10 – Excellent

Sonia

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Recommend this hotel and very convenient
The hotel room was very nice and comfortable. They have a pillow service and a nice little chocolate on our pillow. The bathroom had everything you need. I loved how they had a table and chairs to sit and relax after a long day. Will definitely recommend the hotel and nice and clean. Also it just a few minutes from the train station, metro and taxi stop
Séjour de 3 nuits en février 2024
The Hotel Management a répondu le 19 févr. 2024
Dear Sonia,We're very happy you had a good stay with us and recommend Starhotels Anderson to other travellers!We hope to host you again soon!Kind regards,The Hotel Management

10/10 – Excellent

Gustavo

Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 19 févr. 2024
Dear Gustavo,Thank you very much for your review!Best regards,The Hotel Management

8/10 – Bien

Suh

Points forts : Propreté, confort de la chambre
일라노 첫여정의 최적의 숙박지
위치, 가격, 서비스 만족
Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 15 févr. 2024
Dear Suh,We're glad you enjoyed your stay with us!Hope to host you again for your next trip to Milan!Kind regards,The Hotel Management

10/10 – Excellent

Giuseppe

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
👍
Séjour de 1 nuit en janvier 2024
La Direzione a répondu le 15 févr. 2024
Gentile Giuseppe,Grazie per la sua recensione, speriamo di rivederla presto!Cordiali saluti,La Direzione

8/10 – Bien

Tae Hyoung

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 14 févr. 2024
Dear Tae Hyoung,Thank you for taking the time to evaluate your stay with us.We hope to welcome you back soon!Kind regards

8/10 – Bien

Jenni

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good hotel. Only thing bothering us was windows. There was some kind of film on it so was difficult to see outside.
Séjour de 3 nuits en février 2024
The Hotel Management a répondu le 15 févr. 2024
Dear Jenni,Many thanks for your review!We're looking forward to hodting you again some time soon.Kind regards,The Hotel Management

8/10 – Bien

Daniel

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 10 févr. 2024
Dear Daniel,Thank you for your review!Kind regards,The Hotel Management

8/10 – Bien

CHIKA

Séjour de 2 nuits en février 2024
The Hotel Management a répondu le 21 mars 2024
Dear CHIKA,Thank you for your evaluation!Kind regards,The Hotel Management

6/10 – Acceptable

Anas

Voyage en famille
It was ok. Nothing special
Séjour de 1 nuit en février 2024
The Hotel Management a répondu le 6 févr. 2024
Dear Anas,Thank you for taking the time to share your impressions.Best regards,The Hotel Management

6/10 – Acceptable

Alminda

Voyage de couple
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
My husband and I chose this hotel since it was so close to the train station and we were going to be doing day trips all over Italy. We were told multiple times by our taxi/uber driver that the area is not so safe since it's close to the train station. The room was spacious, it was super outdated though. It was clean and the staff was super helpful and kind. They helped us grab a taxi on our way home! Probably would not stay here again but if you're doing day trips in Italy, highly recommend!
The Hotel Management a répondu le 6 févr. 2024
Dear Alminda,Thank you for your review, although apparently the score you gave us was influenced by drivers' warnings.We hope you enjoyed the city!Best regards,The Hotel Management

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel eccellente
Hotel eccellente
Séjour de 4 nuits en janvier 2024
Maurizio a répondu le 5 févr. 2024
Gent.mo Ospite,Siamo lieti di aver avuto l'opportunità di contribuire a rendere gradevole la Sua visita a Milano.La ringraziamo nuovamente per il Suo tempo e ci auguriamo di darle presto il benvenuto presso lo Starhotels Anderson nel prossimo futuro.La direzione

6/10 – Acceptable

Alexander, Wahlitz

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en janvier 2024
The Hotel Management a répondu le 24 janv. 2024
Dear Alexander,Thank you for taking the time to evaluate your experience with us... it would be helpful to know the reasons of such a low score though, we'd be very grateful if you could share them too.Kind regards,The Hotel Management