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Reviews of Residence House Aramis Down Town

Residence House Aramis Down Town
Via Mortara 2, corner Viale Gorizia 6, Milan, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 156 reviews" "
Rating 8 - Good. 69 out of 156 reviews" "
Rating 6 - Okay. 9 out of 156 reviews" "
Rating 4 - Poor. 4 out of 156 reviews" "
Rating 2 - Terrible. 5 out of 156 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from luigi on Sep 19, 2019
thank you

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city apartment
Good functional city apartment a short walk from the shopping and cathedral. The guys who looked after us were really friendly and helpful.
Stayed 1 night in Jul 2019
Response from luigi on Jul 23, 2019
thank you

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Reservation not honored
Our experience with Residence House Aramis Down Town was terrible. We had booked and paid $443 for our room in advance. When we arrived to check in at 9pm, the hotel lobby was closed and we found a note in the window for us, stating that the reception time was over and that we could check in the next morning. I called to hotel to see about checking in and was told that it was not possible. The man I spoke with said "it isn't fair" and that I could call hotels.com if I had a problem with the situation. Since we do not check email or our phone while we travel, we had printed out our original reservation confirmation, which did not state anything about a check-in time (the reservation confirmations for the other 2 hotels we had booked for the trip did include check-in times). We had no idea that our arrival time would be a problem. It was horrible- we were in a strange city late at night with no where to go. I did contact hotels.com, who attempted to get a refund for us. The hotel said that they would refund the 2nd of the 2 nights we had booked, but not both. We were refunded $181. Looking back afterwards, we did find a follow-up email that included the check-in time in small print at the bottom of the email, but nothing in the original confirmation, and nothing about the check in time on the reservation here on hotels.com. Stay away from this hotel!!!
Stayed 2 nights in Nov 2018
Response from luigi - owner on Nov 22, 2018
Dear Anonymous yes please stay away from us . all people like you is not welcome . all informations regarding us are clearly written online . if you only read what you need but not the rest ...please ....just stay away . others guests that read properly all informations and respect our hard work and rules are welcome . best regards

10/10 Excellent

Emily, Grand canyon arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect spot in Milan for walking around or taking the public transit. The man at the desk was very helpful and nice and the apartment was very quiet at night. Fresh fruit on arrival was a nice touch.
Stayed 2 nights in Oct 2018
Response from Luigi - Owner on Oct 17, 2018
Dear Emily thank You so much for sharing this wonderful experience online . As you know we work hard ,every day more, to meet our customer's need. We hope one day to meet you again . best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city hotel with free parking
Very nice hotel downtown! Great place to stay for a city trip! The room was nice - the rest could use some styling ;-) The receptionist Willi is very friendly and helpful!
Stayed 1 night in Oct 2018
Response from luigi on Oct 15, 2018
thank you

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
V friendly and easy going in great location. No frills.
Stayed 3 nights in Jun 2018
Response from luigi on Jul 4, 2018
thank you

10/10 Excellent

Mhd Taoufik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from luigi on Apr 3, 2018
thank you :-)

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, amazing staff and perfect location
The service received from Willy from start to finish was first class. He greeted us with a very warm welcome and a lot of information about the local area and Milan as a whole. We couldn’t have asked for a more friendly and professional service. The location couldn’t really have been better. Minutes walk from the metro and restaurants and bars. The rooms were of a good standard with everything we needed. My only slight criticism would be that the mattress was quite hard with some springs which I could feel. Overall though I would recommend it to anyone. Thanks for a great stay!
Stayed 2 nights in Jan 2018
Response from luigi on Jan 18, 2018
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Convenient location. Excellent service.
Stayed 2 nights in Sep 2017
Response from Giammetta on Nov 3, 2017
thank you

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab New Year 2016
Brilliant stay- great location and excellent staff! Clean and quiet, everything we needed- not the Ritz, but brilliant for the price!
Stayed 4 nights in Dec 2016
Response from Giammetta on Jun 16, 2017
thank you :-)

8/10 Good

stuart

Liked: Cleanliness, room comfort
Great position for canals , bars & restaurants.
This is not your average kind of hotel - more like small apartments. Room & decor are very dated but clean & comfy. The guy on Reception was the most friendly & helpful we met whilst in Italy ! Thank you.
Response from Giammetta on Mar 18, 2017
Dear Stuart thank you so much for writing this nice experience online . we really appreciate it. Our Aparthotel born in late 80ies and in some rooms we kept the original furniture ( some Guests told us vintage rooms are nice) ...mainly of our rooms are newly decorated. The room where You slept your only 1night in milan where over looking the garden so very quiet. Clean & comfy & quiet is what the majiority of our Guest is looking for. yes it is correct Our staff is well trained and very polite . best regards Luigi - Owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Jan 4, 2017
thank you

8/10 Good

RTB, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Response from luigi - Owner on Oct 27, 2016
Thank you :-)

10/10 Excellent

arielle, white plains

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and service
Guy at front desk was amazing. So helpful. Great location. Clean room. Would definitely stay again
Response from luigi - Owner on Oct 21, 2016
Thank You Arielle :-)

10/10 Excellent

Joanna, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for all tourist spots but quiet
We had been a little apprehensive about this hotel as it was near to the night life area around the Navigli but we need not have worried. It was really quiet even on Saturday night when the surrounding streets were rammed with people, music and bars.
Response from luigi - Owner on Oct 17, 2016
Dear Joanna thank you so much for sharing this wonderful experience online. regarding kitchenette use pleased to inform that all our rooms has a kitchenette if Guests like to use it just need to ask at our always kind and available staff that can provide all necessaries. usually who book a queenroom with city view (like you) is because no need to use the kitchen... so that is the reason no pots or pans where provided into your room. best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid! Misleading pricing , Rude management!
Initially, the adverts for this hotel look very enticing and good value, but beware of the very inflexible management, inflexible booking system and added costs of staying here. Extra fees for room cleaning! deposits for everything and dont dare question or ask for anything different or you receive threats and abuse!
Response from luigi - Owner on Nov 4, 2016
Dear All , we suggest to read before making a reservation . all information are clearly listed online .non refundable rooms are cheaper then standard rooms but indeed have no flexibility. we are very well known worldwide for the high quality of our services and for the kindness of our staff . i think you refer to some other property. best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great base to explore milan
Very warm welcome. Staff extremly helpful, from the moment we arrived well before check in time by having prioritised preparing our room to a genuine send off at the end of our stay. Great location near the Navigli, on a quiet road. public transport, both metro and tram close by. Small kitchenette in the room was useful, and a nearby supermarket providing provisions.
Response from luigi - Owner on Oct 9, 2016
thank you :-)

10/10 Excellent

Mark, Idaho Falls, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in Milano Navigli Area
Best international hotel stay I've had in a long long time. We were made to feel more like family than hotel guests. Willy took care of every need, often bending over backwards to do so. The hotel is not the most modern or well decorated location, but it had a very homey feel, like I was staying at a friend's house. The room (apartment, really) was quite spacious, with a full kitchen. It was located in a very charming part of town, five minutes or less from the canals and many restaurants. A nice twenty minute walk to the Duomo area or the Castle. Easy access to the metro and/or trams at Pt. Genova.
Lobby area
Bedroom
Bathroom
View of courtyard from room
Response from luigi - Owner on Oct 4, 2016
thank You Mark for sharing this winderful experience online . sorry about the bed problem but we are waiting for our supplier to change it ( bed comfort was good so far :-) hope to see you again soon best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the canal restraint district.
Friendly and very helpful staff, fruit and water on arrival. Neat and tidy room close to rage city with trams for convenience
Response from luigi - Owner on Sep 17, 2016
thank you

8/10 Good

David, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good functional room
All in all we had a great time staying at Luigi's residence. Recent refurbishment is good. Location is fantastic for walking to Navigli, the canal area with lots of nightlife and restaurants. Also, great to walk to historical sites such as Duomo (20mins) and museums etc. 5 mins walk to the Metro too if you prefer not to walk. Only warning is to be careful to check on extras. What you may assume are included in other bookings may not be here. E.g. although the room includes a basic kitchen, if you use it, you will be charged a daily cleaning fee. Also, if you have a baby who needs a crib, there is a daily 40eur charge for the crib. While it was clear on the booking form (in hindsight), it is something that I missed. Very happy with the residence and location.
Response from General Manager on Sep 17, 2016
thank you

8/10 Good

Kim, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and spotless room
We particularly appreciated the manager's special efforts, including being very accomodating in finding me a room very early after a 6 am flight arrival; and running after us for several blocks to the station, with documents I had left in the room by accident
Response from luigi - Owner on Sep 17, 2016
thank you

10/10 Excellent

Mark, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service, very close to canals
Luigi was extremely helpful the moment we checked in till we left. Super friendly welcoming helpful service. The location is excellent, minutes walk to the canals for an abundance of choices for restaurants and close to the green metro line taking a few minutes to the centre of town.
Response from luigi - Owner on Sep 17, 2016
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luigi is awesome
The hotel is conveniently located, very clean, and a great deal. Most importantly, the owner Luigi is absolutely great: helpful, sweet, going the extra mile. He made our stay in Milan so much easier.
Response from luigi - Owner on Aug 29, 2016
thank you

8/10 Good

scotty, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not "Down Town" but in a trendy area
Luigi is a great host and always helpful. Breakfast at on site cafe outstanding. Location is in an area of great shops and restaurants and only a ten euro taxi To Centro or Doumo . Would stay again
Response from luigi - Owner on Jun 27, 2016
Dear Scotty thank you so much for posting your nice experience online . regarding Cons your room had a perfect airconditiong thought during your stay of 8 nights you never complained about that ( and in milan we had up to approx 95 firenight) regarding english channel on tv since we have a perfect optic fiber wifi every one can go online and see in streaming what they like. it is a pitty you forgot to mention: daily breakfast was offered to you daily international new yourk time was offered to you and in addition our best attention i think should be relevant as well enjoy your holiday in Sulzano best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Milan Bellissimo
Great position near the canals and restaurants. Luigi was a delight and so helpful. Breakfast was in a small cafe next door so we had the whole Utalian experience. Great coffee and warm croissants with the locals and their dogs. Milan was a surprise. Loved it.
Response from luigi - Owner on Jun 27, 2016
dear Anonymous thank you so much for posting such nice experience online . we hope to see you again soon best regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A bit below average
Disappointed... Cover photo is misleading. No food or drink service; no amenities; no phone (so no way to contact hotel staff); and no laundry services. Aramis is very run-down and the rug must have recently been replaced because I almost passed out from the fumes every time I had to go into the hallway. Cleanliness is average. The location is average, but as a woman I would not feel comfortable going out of my room alone. The sleep quality was awful: the beds were extremely uncomfortable and it was very noisy; which made for terrible sightseeing in Milan (I was always tired and my back and hips always ached).
Response from luigi on Jun 19, 2017
Dear Anonymous ( why you did not sign this review with your full name?) thank you per using your little time to sharing your experience online but we think you are talking about another different property . we are well known worldwide for the quality of our services and hundreds of past review exactly explain what we are and what we offer . we think you are very good in write but indeed not as good in read properly all description and rules we have well written and advertised online we hope to don t see you again , unless your apoligies. best regards l

10/10 Excellent

Richard, Skipton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, good value and ideally located for Na
Good value and next to Navigli. Easy to walk into city centre.
Response from luigi - Owner on May 2, 2016
thank you

10/10 Excellent

Boris M, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Melaniese welcome and hospitality....
Just a great overall place. Thank you Luigi....
Response from Giammetta on Jul 2, 2016
thank you

8/10 Good

David, Southport, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good hotel and excellent reception
A good hotel situated near the Milan Cathedral, the canal area with excellent restaurants and general sightseeing. The people on reception are very helpful and there until 9pm. The room has all you can need (including a water machine)and the building is secure. The only downside was the daily 07:00 to 07:30 kiddy shouting from the flat upstairs, as they got ready for school
Response from Giammetta on Jul 2, 2016
thank you

8/10 Good

Sanjaya, Nepal

Liked: Staff & service, property conditions & facilities, room comfort
Perfectly placed good value apart hotel
Very well located Hotel in downtown Milan
Response from Giammetta on May 28, 2016
thank You :-)

10/10 Excellent

Mark, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Reason to Return to Milan
I have only good things to say about this stay - fruit basket, fresh flowers, complementary mineral water dispenser, immaculately clean room and bath, refrigerator stocked with various types of soda, microwave, complementary laundry, firm mattress and other things I cannot remember. On top of this, the owner was knowledgeable, friendly, helpful and open to all questions asked. He went out of his way to make us welcome at his hotel and in his city. My wife and I stayed here twice over a week for a total of five days with a side trip between stays. If we are in the vicinity again, this is the place we will stay.
Response from luigi - Owner on Mar 28, 2016
thank you :-)

8/10 Good

David, Armonk, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and convenient hotel
The owner of Residence House Aramis, Luigi, categorized his hotel as small, family owned, and not a big brand. I'd agree. The hotel is located in the Navigli district of Milan, and, at first, may appear to be in a bad neighborhood. There is alot of graffiti on neighboring buildings. But the hotel is charming, and Luigi and partner Willy are absolute delights. Our room was fairly large by European standards and had an alcove kitchen. We particularly appreciated the welcome fruit basket and the large tank of mineral water. We were a few blocks from the charming canal district, and about one mile from the Duomo and major tourist attractions. Breakfast was included in our rate and was available around the corner in a quaint coffee shop. (Great cappuccino and croissants!) But Luigi and Willy are the main attractions. They were extremely welcoming and suggested numerous restaurants and places to visit. All of their suggestions, especially Sabbia D'Oro, were excellent. (We also had an amazing dinner at Woodstock 3, Via Vigevano, 43. Wonderful pasta and outstanding thick, humongous pizza.) They made us feel right at home, and we were sorry when we had to check out.
Canal district
Hotel breakfast
Canal district
Response from luigi - Owner on Mar 28, 2016
thank You :-)

10/10 Excellent

Shelley, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel stay in Europe
On arrival we were greeted by Willy , who not only checked us in but took us out of the building and down the road to show us where to catch the tram and explain the area.Then took us to the shop and explained how the tram tickets worked. Back at the hotel he showed us to our room and took our bags, the friendliest welcome we have had in our 6 weeks of travel in Europe. In the room were fresh flower and a fruit basket to welcome you.. While we were out dining and walking the streets that first evening , Luigi from the hotel spotted us and jumped out of his seat to see if we were okay and needed anything, Luigi was also friendly and helpful and gave good suggestions for dining in the area. Great hosts thank you. Highly recommend this hotel would stay here again without doubt.
Response from luigi - Owner on May 2, 2016
thank YOU

10/10 Excellent

RAS, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location and superb hosts
Don't let the graffiti in canal area of Navigli put you off, the area is outstanding and Residence House Aramis Downtown is an excellent place to stay. Luigi and Willi went well out of their way to make my stay pleasurable. It is immediately apparent that both are dedicated to making their guests' visits comfortable and memorable. I was in town for a conference at the MiCo, and was very glad that I chose to stay in Navigli. Some amazing restaurants are in easy walking distance from this hotel. The public transportation is very easy to navigate, even though I do not speak Italian, and everywhere I went I felt very safe, even late into the evening. I will definitely return to the Residence House Aramis if I have occasion to return to Milan for business. I found it to be a great place to anchor my exploration of the city.
Response from luigi - owner on May 20, 2016
thank you

8/10 Good

Jorge, Buenos Aires

Liked: Staff & service, room comfort
Muy agradable
Muy bien ubicado, y Luigi y su equipo muy amables.
Response from luigi - Owner on May 3, 2016
muchas gracias

8/10 Good

Mara, Boulder, CO

Liked: Cleanliness, staff & service
It's one of those hotels developed from an old apartment complex. Good location.
Response from luigi - Owner on Jun 27, 2016
dear Mara thank you so much for posting such nice experience online . we hope to see you again soon best regards

8/10 Good

Meedo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Staff
We stayed here during our last 2 days of a 2.5 week tour of Italy. Great and helpful staff. Room was very clean and accommodating.
Response from luigi - Owner on Jun 27, 2016
dear Meedo thank you so much for posting such nice experience online . we hope to see you again soon best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only had Two nights and one day. The staff made it an excellent quick visit to the city of Milan.
Response from luigi - Owner on May 2, 2016
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Navigli area close to good restaurants and bars. Easy access to central Milan whether walking or by tram or tourist hop-on-hop off bus. Extremely friendly and helpful hotel staff. Excellent access to Bocconi University.
Response from Giammetta on Jul 2, 2016
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
this was a perfect place to stay. Parking available.. Very clean rooms, nothing fancy but it is more than most travelers need. Very secure property. Staff / owner treat you like VIP's. You are a couple blocks from the canal where all the local action is restaurants, night life and shoppes. Also local market. Good walking distance to the central square. If I get to Milan again this is where I will stay. Luigi and Willy thank you for your hospitality.
Response from luigi - Owner on May 2, 2016
thank you

10/10 Excellent

Joan, arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff! And terrific hotel,
The staff went so far out of their way to help us when we had a minor crisis that we can't say enough good things about them. This really is a wonderful place to stay! and the hotel is really nice and in the best part of town.
Response from luigi - Owner on May 2, 2016
thank you

10/10 Excellent

Qian, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything
The hotel is really close to the canal, which doesn't seem at first glance a major plus, but in fact, a lot of restaurants and nightlife is on the canal just a stone throw from this hotel. The facilities are great, and include a lot of extras (the wifi was great!). The owner is super nice and gave us all the info we needed to really enjoy our stay. Really, best location in town!
Response from luigi - Owner on May 2, 2016
thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Best Proprietor anywhere
This is a difficult review because the proprietor of this hotel was the most incredibly helpful, professional and friendly hotel manager ever. This "hotel", however, was really a short term apartment- a large comfortable, but dated room, with a table, chairs and kitchenette. bathroom was just OK although linens were quite nice. It was not a "4 star" based on my experience with many 4 and 5 star hotels. I felt the price I paid was high for this kind of hotel but again, the service made up for so much of the shortcomings of the room itself. I find myself conflicted on how to rate my overall experience. Milano is hosting Expo 2015 which may have raised hotel prices. The location was excellent and we could walk everywhere without a problem. It is in the newest "hot" area of Milan, Posta Ticenese. But the building itself was strange. I made the reservation by phone with a Hotel.com rep. I am thinking that she did not really understand this property. That would have helped me know what to expect. I just searched for hotel rooms in Milan for July and found many for less money that seemed more what I would have expected.
Response from Giammetta on Jul 2, 2016
thank you

10/10 Excellent

Ross, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I struggle with the star ratings in Europe, but Amaris is 5 star in my opinion. The room was large and clean and the extras such as the friendly and helpful service, a bowl of fruit and the daily news from home make for a unique touch. It is a little out of the centre of the city, but easy to get to from the Porta Genoa subway station.
Response from Giammetta on Jun 28, 2016
dear Ross thank you so much best regards

10/10 Excellent

David, Cirencester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for comfort, location and value
Great location (just short walk to the trendy canal cafe area), friendly & very helpful staff, good sized apartment with an especially large & comfortable bed. Being such good value (for Milan), couldn't want for more. Oh yes, and many thanks for the fresh flowers in the bathroom - a lovely touch.
Response from Giammetta on Jun 28, 2016
Dear David thank you so much best regards

10/10 Excellent

Lindsey, Blacksburg, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, Great room, Great location
Residence House Aramis was wonderful! They were so helpful and accommodating. They helped us find all the sights we wanted to visit. We felt pampered. The room was great, complete with fruit bowl and fresh cut flowers. The neighborhood is nice. We really enjoyed walking along the canals. I would recommend this hotel to anyone and would stay here again.
Response from Giammetta on Jun 28, 2016
Dear Lindsey thank you so much best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable hotel in great area
This hotel makes milan better. Willie at check in eas great. Helped with bags to the room and gave us all the things to see in milan. He also helped with checkout and getting us to airport. Rooms are large and come with a water dispenser. Would Def stay here again
Response from luigi - Owner on May 2, 2016
thank you

8/10 Good

Emily, Chicago, IL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is the best.
The complex has a front desk that is open from 9am to 6pm so arriving earlier than check-in time was not a problem. The kitchenette area was nice for meals without the need to go to a restaurant. Great roomy shower with stone bench and great water pressure and towel warmer. I agree with another reviewer that hair drying in kitchen was not as convenient since it did not plug in the bathroom properly, but the location of this hotel and the readily available day staff superseded faults.
Response from luigi - Owner on May 2, 2016
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation and very friendly staff
I stayed there for a couple of days, great location and i can't praise the staff enough. Very friendly and helpful.
Response from Giammetta on Jul 2, 2016
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great stay! Willie and Luigi are very helpful and nice. The room was clean and had a kitchenette. Great location in the Navigli area near restaurants and nightlife.
Response from luigi - Owner on May 2, 2016
thank you