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Reviews of Milan Marriott Hotel

4 out of 5
Milan Marriott Hotel
Via Giorgio Washington 66, Milan, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 402 reviews" "
Rating 8 - Good. 163 out of 402 reviews" "
Rating 6 - Okay. 69 out of 402 reviews" "
Rating 4 - Poor. 28 out of 402 reviews" "
Rating 2 - Terrible. 13 out of 402 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yitzchok

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel. Good location. Good price.
Only stayed for one night. The hotel is under construction, but that didn’t affect my stay. The room I was in was very comfortable, but definitely dated in terms of design. The front desk staff was very warm, check in and check out was easy. I would definitely stay again. The location is superb.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not worth the price
I had a room facing the road, which was super noisy. The area was nice but it was not the closest option to the metro station. Front desk service could be better.
Stayed 2 nights in Oct 2023

6/10 Okay

Mohammed

Stayed 1 night in Jun 2023

10/10 Excellent

CID JOSE

Stayed 1 night in Oct 2022

6/10 Okay

Gaby

Business traveller
Liked: Staff & service
Expensive without any spacial reason
Stayed 1 night in Jan 2023

8/10 Good

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good. The room, especially the bed, was very comfortable. The hotel is located in an excellent area. One thing that can be improved is the parking space.

6/10 Okay

Tabata

Travelled with family
The hotel was under renovation which I wasnt aware when made reservation. With that said, the elevator that takes you from parking garage to hotel was off and you had to walk from -3 floor to main floor. As we arrived in our room we noticed plater of empty water bottles and glasses on the hallway floor right next to our door/room which we complained and next day the the platters were still seating on the floor. The staff were helpful and nice specially the bartenders. We got a voucher for 2 drinks at the bar which was nice. We only stayed for one nigh. Overall it was ok.
Stayed 1 night in Oct 2022

6/10 Okay

Surinder

Liked: Cleanliness, staff & service
This hotel is going through renovation and hotel charging high price for bad rooms
Stayed 1 night in Sep 2022

10/10 Excellent

Julian

Stayed 4 nights in Aug 2022

10/10 Excellent

Ivan

Stayed 1 night in Aug 2022

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was unique.They Charged my Credit Card TWICE and did not know that the blocked amount at check-in was already billed by the bank.So they charged me another time at Check Out telling me wrongly that the blocked amount will be accounted for.IT WAS NOT. I was ripped off
Stayed 7 nights in Jun 2022

2/10 Terrible

Menucha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
While the staff were very nice and helpful, this hotel is very very old and in bad condition. It felt like a 1980’s motel.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Big loby, but need additional staff.. The rate too expensive
Stayed 1 night in Feb 2020

2/10 Terrible

T

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall not great.
Vacuuming starts at 7:30am, not great when you're trying to recover from jetlag! Surfaces not cleaned, kettle takes an age to heat. Was probably great 20 years ago but tired and in need of an update. People very nice and service fine.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Didier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good with a little trouble.
It was good but I got unlucky that the drain in the bathtub was clogged. Besides that, it was great.
Stayed 1 night in Dec 2019

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Standard business hotel
Very old Hotel. Rooms up dated but foyer very tired. Also restaurant needs modernising. Didn’t realise it was so far out. Lovely friendly staff.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Sarah Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Marriott
Nice hotel, but a bit out of the city, we stayed there as it had a carpark
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decent hotel though
Decent hotel though the room could be better. The sinks don't drain well and the bedding smell of cigarette smoke. Garbage can in the room had trash in it.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel..
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Chu Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice
Stayed 2 nights in Aug 2019

6/10 Okay

Ruslana

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2019

2/10 Terrible

Thulisile

Liked: Cleanliness
Disliked: Staff & service, room comfort
Shortchanged
Stayed 3 nights in Jul 2019

4/10 Poor

Ferzine

Do not stay at this property !
Not a convenient location, scarce public transport and restaurant options. Property is old and rooms need attention. Our ac was not working when we checked in, was faxed after we complained. The tub in the bathroom was not draining, the tv did not work well the coffee kettle leaked and there was a rattling sound constantly, perhaps from the elevator shaft. Not to mention that the old Italian white concierge perhaps represented the local taxi company and not the hotel, any transport queries were replied to with one answer, only use the taxi. Thankfully we figured out transport on our own, the black concierge was a lot more approachable, friendly and helpful. All in all would not recommend this property.
Stayed 3 nights in May 2019

8/10 Good

M.W., Brooklyn, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a pretty satisfactory stay. Location was great for us and hotel overall as well as the amenities were very good. Beds are quite comfy, good shower and etc. the air condition wasn’t quite up to expectation and never reached the set/desired temperature. I will add, do not have it prepaid by Expedia as Expedia overcharged is and if we would have paid at the hotel we would have saved quite a bit.
Stayed 2 nights in May 2019

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well. Thank you
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

M Ayman

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up to the standard for a Marriott hotel
The stay did not live up to the standard expected from Marriott. Even though we booked the room more than a month in advance we were told on arrival that we couldn't get the chosen kind of bed. The room we did get had ants crawling around and the bed pillows had a sour smell to them. Even something as common as a bottle of complimentary water was missing from the room. We were referred to the bar to buy a €4 bottle of water as the only option after 10pm. The breakfast was decent, but as there was "only" 45 minutes left of the buffet when we arrived, the staff refused to refill the bread baskets when we asked for bread. Again, not something I would expect of a hotel of the usual Marriott standard. The staff generally seemed very passive - as one example, when in the lobby at one point, a lady checking out had her luggage stolen (someone literarily took her suitcase and ran out the door) and while she was screaming for help, it was up to other guests to act and the staff did nothing - not even speaking to her or giving her the number for the police. They seemed strangely accustomed to the incident.
Stayed 4 nights in Apr 2019

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended from a season traveller
Great hotel and staff
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great, perfect location, really good breakfast
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great customer service.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air con in room not working. We asked for fixing. They sent mechanics to fixed but the problem still happen. Too warm temperatures in room.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel was very busy has there was a conference on... reception staff very helpful help with booking of taxi's etc.etc.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ahuva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location.
Friendly staff. Clean rooms. Great location.
Stayed 1 night in Aug 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to have tradeshow and vacation
Went for a trade show. Place is fantastic. it is clean and staff is friendly and helpful. Surrounding area has cafes and restaurants. Easy walk to metro.
Stayed 1 night in Dec 2018