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Reviews of Hotel Blaise & Francis

4 out of 5
Hotel Blaise & Francis
Via Enrico Annibale Butti 9, Milan, MI

Reviews

7.8

Good

Rating 10 - Excellent. 173 out of 659 reviews" "
Rating 8 - Good. 291 out of 659 reviews" "
Rating 6 - Okay. 131 out of 659 reviews" "
Rating 4 - Poor. 43 out of 659 reviews" "
Rating 2 - Terrible. 21 out of 659 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Petra

Travelled with partner
Disliked: Staff & service
Average accomodation, accurate for the price. Only thing we didnt like - there was no toilet brush in the bathroom.

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2023
Response from Hotel Blaise & Francis Staff on Aug 1, 2023
Thank you!

2/10 Terrible

SeyedMohammadTaghi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hote terrible,air conditioner don’t work,in summer
Stayed 3 nights in Jun 2023

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was ple4asant and helpful. Room was very nice
Stayed 7 nights in May 2023

4/10 Poor

Bilal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in May 2023
Response from Pat on May 12, 2023
Dear Mr Bilal,Thank you for taking your time to review us. We are sorry that his stay was not satisfactory; unfortunately not having indicated which services or which behaviors you did not appreciate does not help us to improve our performance in favor of customers' next stays with us.We hope to have the opportunity, in your future stay at the Blaise, to show you our improvements.Best regards

2/10 Terrible

Jemima

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff were so unfriendly and unhelpful we ended up having to go somewhere else.
Response from The Staff on Nov 15, 2022
Dearest Jemima,First of all thank you for your feedback as already written to Expedia customer service. Unfortunately your reservation was non refundable. the they you came (not the day originally booked) there were no availabilities.Best regards.

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Jul 2022
Response from The Staff on Aug 16, 2022
Thenk you for your help

8/10 Good

BURCU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room is quite well for a short trip.
Stayed 2 nights in Jun 2022
Response from The Staff on Aug 16, 2022
Dear guest, we are glad to know you have appriciate our rooms, we hope to see you further more, best regards

6/10 Okay

Wael

It takes till 3:15 to get the room ready for check in
Stayed 2 nights in Apr 2022

8/10 Good

stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

George, Rancho Cucamonga

Stayed 4 nights in Dec 2021

8/10 Good

Feargal

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again
Ok location for milan, very close to trams and metor which take you right into the city in 15 minutes. Hotel is clean and comfortable. Breakfast was pretty basic. Service at check in was just ok. Was a large group in front of us, so we had to wait about 15 minutes. All in all, would stay again
Stayed 2 nights in Oct 2021

6/10 Okay

Jai

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
the cable tv is available in italian only, while the one in lobby has English channel. The reception promise to have someone to adjust it, but he cannot do it and screw up lost all the channel. I have to reset it to factory default to get it work.
Stayed 6 nights in Jan 2020

8/10 Good

AHMAD

Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay
I would say it is good hotel with good value of money. Hotel located nearby to some local restaurants and mini market, nearest metro station is 10 minutes walk, however tram services are available in the hotel area.
Stayed 1 night in Nov 2019

10/10 Excellent

Nair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Amazing
Stayed 1 night in Nov 2019

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
A somewhat dated hotel that could do with some updating. Parts of the hotel are pretty tired / shabby looking.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 3 nights in Oct 2019

6/10 Okay

Chieh Chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in Milan
Very clean hotel but just the air conditioning not in effort.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good place
All was well except for a less than comfortable bed. Hard mattress. Also, the 1/2 shower door meant a wet bathroom floor. Bad choice.
Stayed 1 night in Oct 2019

8/10 Good

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Nouroul

Stayed 6 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately it did not meet to my expectations. Hotel needs upgrading. Poor communication. Lack of staff during peak periods.
Stayed 3 nights in Apr 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.....as long as its not summer!
Hotel was perfect location for business needs but not a great area for the evenings, although Garibaldi is just a short taxi ride away. Room was spacious and clean but no air conditioning or fan. Staff were great, breakfast had plenty of choice and a good selection of beer and fresh tapas. Overall, a good hotel with good staff.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & staff. Lovely City
The hotel and staff were great. Very helpful with good advice for getting around. After a 35 minute walk to the hotel from Cetrale Station after getting bus from Malpensa airport the Barnan advised us about the metro so we purchased 48 metro tickets. Hotel only 5 minute walk from Machinici station which was a godsend for getting around. Duomo is on the same line and main shopping area near the Cathedral. San Siro one stop for change to Zara M2 (purple line) from Machianici before being last station on line. Couldn’t fault the hotel bar some hair next to the toilet in the room that hadn’t been cleaned properly but other than that would happily stay again. Cheap bar on site compared to everywhere else. Be aware 10 Euro taxes a day. Would recommend Milan as a weekend break and hotel highly. The Cathedral is beautiful.
Stayed 2 nights in Dec 2018

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mesmerizing Mini-Vacation
We had a wonderful stay here, hotel is close to the Bahnhof and 10-15 minutes away from the old center with the public transport (which for you receive free travel pass throughout your stay from the hotel) and the bed is absolutely comfortable!
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent location, close to transit. I was able to walk to and fro downtown but it took awhile. Area was fairly safe. Able to run to the Milano Nord Park for a nice run. Lots of Gelato nearby.
Stayed 4 nights in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Adis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Icesabelle, London

Liked: Cleanliness, staff & service
Pleasant experience
The staff were very welcoming and communucated well, telling us everything we needed to know when checking in. Close to the station - Lancetti. We had no problems. The restaurant was nice for breakfast, a lot of options and the ambience was lovely. Dinner was okay there, and not pricey, we was able to pay for evetything when leaving.
Stayed 2 nights in Apr 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a 4 star hotel quality with an international brand.
Stayed 12 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Milan
Hard to find parking, using the garage was expensive, and then the exit was not properly labeled from the garage, with one exit leading to a shady street. Not fun when you just arrived to another country. Other than that, it is a decent stay.
Stayed 1 night in May 2018

10/10 Excellent

Kenyan Traveler, Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
This is an excellent hotel. The room we had was really very nice and spacious and best of all, was spotlessly clean. The breakfast was really very nice and worth every cent. The staff are very friendly, polite and helpful. Most especially Sandro at reception who made sure all our comforts were catered for. If ever we go back to Milan, this is surely the place to stay for us.
Stayed 1 night in Apr 2018

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from STEFANO LUCCHINI GENERAL MANAGER on Apr 17, 2018
Dear Edwin, Thank you so much for your rewiew. Best Regards, Stefano Lucchini General Manager

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Spacious rooms, good bed and there was a kettle

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs.
A horrible place and quite expensive for the hotel caliber.
Stayed 1 night in Mar 2018

8/10 Good

Gwynfor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff, generally nice hotel!!
Service really nice made us feel welcome. 10 min walk from metro for access everywhere. Nice hotel in general. Would go back.
Stayed 4 nights in Mar 2018
Response from STEFANO LUCCHINI GENERAL MANAGER on Apr 17, 2018
Dear Stewart, Thank you so much for your rewiew. Best Regards, Stefano Lucchini General Manager

6/10 Okay

Pete, Lviv

Disliked: Staff & service
Reception staff a joke, several problems.
Location average, 15 minutes walk to the nearest metro. Area average, quite rough with heavy traffic. Room spacious and comfortable but my door (64) was broken, I had to force entry with keycard and when I was inside I did not feel that the door was securely closed. This hotel will leave a small bag of crisps and a wafer in your room, it is NOT complimentary, they will charge you €6 (!!!). Anna at reception was told by me that breakfast was NOT required (extra €10), but when I checked out a Filippina at the desk tried to charge me extra for breakfasts I did not have. Other problem was housekeeping managers (NOT maids) making alot of noise in the corridor in the morning. On the upside, Italian guy at reception maybe Day Manager was helpful and professional, likewise the Food & Beverage Manager Elisabetta - both Italian. Take note.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
the hotel room is big and clean. The hotel is located at a small and dark street with nothing around. I don't like the local area
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very poor wi-fi, we couldn't use it at all, this should be fixed definitely.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than it is located away from city n the surrounding looks creepy, its actually quite nice
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Issue with WIFI when we were there. No fitness facilities. Hotel is old and tired. Staff friendly. Location is ok as reasonably close to Rho Fiera Milano.
Stayed 3 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 night at the hotel.The hotel does not provide even free water in room.The internet was not working and there were no cupboards to hang clothes or safe to put valuables in room.Only basic amenities were provided.The reception staff didnt seem very welcoming.This does not fit upto the standards of a 4 star hotel.Buffet breakfast was ample and good.but nothing much to brag about.Hotel is a bit away from metro station.
Stayed 2 nights in Oct 2017

4/10 Poor

Hossein

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017