Terrace/patio

Reviews of UNAHOTELS Expo Fiera Milano

4 out of 5
UNAHOTELS Expo Fiera Milano
Via Giovanni Keplero, 12, Pero, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 765 reviews" "
Rating 8 - Good. 314 out of 765 reviews" "
Rating 6 - Okay. 74 out of 765 reviews" "
Rating 4 - Poor. 19 out of 765 reviews" "
Rating 2 - Terrible. 12 out of 765 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Feb 2024
Response from The Hotel Management on Feb 18, 2024
Dear JeffThank you for your lovely review.We were delighted to read that you enjoyed all aspects of your stay, from our great team members.We are looking forward to welcoming you back in the near future!Warm regards,

10/10 Excellent

Elina

Stayed 5 nights in Nov 2023

8/10 Good

Safeer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel had many amenities, but outside of the city. Great in value if you dont mind the commute.
Stayed 2 nights in Oct 2023

10/10 Excellent

Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place!
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrea

Stayed 2 nights in Oct 2023

8/10 Good

Mariangely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was really good and the size of the room was nice.
Stayed 1 night in Oct 2023
Response from The Hotel Management on Oct 18, 2023
Dear MariangelyThank you for your lovely review.We were delighted to read that you enjoyed all aspects of your stay, from our great team members.We are looking forward to welcoming you back in the near future!Warm regards,

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and food is delicious the people very polite, the room is amazing 😍I will recommend this hotel to my friends and family 😎
Stayed 3 nights in Sep 2023
Response from The Hotel Management on Oct 18, 2023
Dear ManuelThank you for the time spent reviewing our Hotel! All our customers feedback are always more than appreciate as it allows us to do always better. We aim to provide the best service and let our guests feel at home and receiving those kind of feedback it is particularly warming. I will share your comment with the entire Team, who will be pleased to hear! Wishing you all the best.

8/10 Good

Mary Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The Hotel Management on Oct 18, 2023
Dear Mary JoyceThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

4/10 Poor

Vincenzo

Stayed 1 night in Sep 2023
Response from La Direzione on Oct 18, 2023
Gentile Vincenzola ringraziamo per aver scelto UNA Hotel per il suo soggiorno a PeroLeggiamo i suoi commenti con molto dispiacere e siamo rammaricati per non essere riusciti a soddisfare le sue aspettativeCi farebbe piacere, qualora desiderasse contattarci, verificare con lei in modo più dettagliato le problematiche incontrate durante il suo soggiorno. Ci auguriamo di poterla ospitare nuovamente presso l’Una Hotel Expo Fiera Milano e poter recuperare le carenze riscontrate. Cordiali saluti

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay outside of central Milan
Suitable longer stay for work purposes. Great sized room and clean property. Note it is out of the centre of Milan, but 10 min walking distance to nearest Metro station (Pero). Overall happy with stay.
Stayed 6 nights in Sep 2023
Response from The Hotel Management on Oct 18, 2023
Dear JessicaWe appreciate your positive comments about your recent stay at UNAHOTELS Decò Roma and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La Direzione on Oct 18, 2023
Gentile Michele Nulla potrebbe renderci più orgogliosi e felici del Suo apprezzamento. La ringraziamo per aver condiviso la sua esperienza e non vediamo l' ora di darLe il benvenuto ancora una volta!A presto,

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are really friendly , and the rooms are comfortable
Stayed 2 nights in Sep 2023
Response from The Hotel Management on Oct 18, 2023
Dear GavinThank you for the time spent reviewing our Hotel! All our customers feedback are always more than appreciate as it allows us to do always better. We aim to provide the best service and let our guests feel at home and receiving those kind of feedback it is particularly warming. I will share your comment with the entire Team, who will be pleased to hear! Wishing you all the best.

8/10 Good

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities
Stayed 4 nights in Sep 2023
Response from The Hotel Management on Oct 18, 2023
Dear SuhailThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

10/10 Excellent

Jahangir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Hotel Management on Oct 18, 2023
Dear Jahangir,Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Expo Fiera .We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Vuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and service.
Stayed 2 nights in Aug 2023
Response from The Hotel Management on Oct 18, 2023
Dear VukThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future

6/10 Okay

Mekonen

Travelled with family
Liked: Cleanliness
The hotel is nice but no concierge and some of the front desk staff are not helpful and they are not friendly
Stayed 4 nights in Jul 2023

8/10 Good

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff good location
Stayed 4 nights in Jul 2023

10/10 Excellent

Sanaa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing when we stayed at this hotel so clean staff are nice and kind. We loved it.
Stayed 3 nights in Jul 2023

10/10 Excellent

Adu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Sanaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it and we stayed 6 nights and was excellent hotel very very clean. And all the staff were so nice. Respect and kind
Stayed 3 nights in Jul 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
All very good. Great room, en-suite and balcony. Breakfast good choice and quality. Service good and location suited our plans for San Siro hippodrome.
Stayed 2 nights in Jun 2023
Response from The Hotel Management on Jul 8, 2023
Dear AndyThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

10/10 Excellent

John

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Our room was fantastic. We were within walking distance of the metro. The cleaning staff were extremely efficient, and the breakfast was so robust and delicious. I will definitely stay here again next time I am in Milan.
Stayed 2 nights in Jun 2023
Response from The Hotel Management on Jul 8, 2023
Dear JohnThank you for the time spent reviewing our Hotel! All our customers feedback are always more than appreciate as it allows us to do always better. We aim to provide the best service and let our guests feel at home and receiving those kind of feedback it is particularly warming. I will share your comment with the entire Team, who will be pleased to hear! Wishing you all the best.

4/10 Poor

Jeromw, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The Hotel Management on Jul 8, 2023
Dear Jeromew,Thank you for taking the time to provide your feedback to us. I sadly understood that we did not exceed your expectations. We would be delighted if you can give us more information about your stay in order to improve our service as we really aim to exceed our guest expectations. Thank you once again to have shared you feedback with us.I hope you will give us the opportunity to welcome you once again here at UNAHOTELS Deco Roma. Warm regards,

2/10 Terrible

Bartosz

Disliked: Staff & service
Stayed 3 nights in Jun 2023
Response from The Hotel Management on Jul 8, 2023
Dear BartoszThank you for sharing your review with us.We are very sorry to learn that your recent stay at the property fell short of expectations. Please accept our apologies for a less than satisfactory experience on this occasion.We hope to be able to welcoming you again, we will do our best to win your trust back!Kind regards,

10/10 Excellent

katayoun

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself is beautiful and spacious room’s great amenities but area looks industrial
Stayed 3 nights in Jun 2023
Response from The Hotel Management on Jul 8, 2023
Dear KatayounThank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Expo Fiera .We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

10/10 Excellent

Balaji

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Best hotel in Milano 😊
Stayed 2 nights in Jun 2023
Response from The Hotel Management on Jun 11, 2023
Dear Guest Thank you so much for having shared your amazing feedback with us!It is particularly warming receiving such a great comment as it means that the love we put in our job is felt from our guest.I am glad to read that you enjoyed all the aspects of your stay from our Staff to our location.We hope to welcome you back in the near future!Kind regards,

10/10 Excellent

Paula

Travelled with group
Liked: Staff & service, property conditions & facilities
Very friendly and super supportive, thanks!
Stayed 2 nights in Jun 2023
Response from The Hotel Management on Jun 11, 2023
Dear Paula,Thank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the staying was good we just had to wait on the front desk due to over 100 people arrived and only two personnel were working
Stayed 4 nights in May 2023
Response from The Hotel Management on Jun 11, 2023
Dear Nicola Thank you for choosing to stay at UNAHOTELS Expo Fiera and for sharing your recent experience with us.It was a great pleasure to read that you appreciated our hospitality, your comments will be definitely shared with the TeamThank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments.Sincerely,

10/10 Excellent

Clare

Stayed 1 night in May 2023
Response from The Hotel Management on Jun 11, 2023
Dear ClareThank you for your lovely review.We were delighted to read that you enjoyed all aspects of your stay, from our great team members.We are looking forward to welcoming you back in the near future!Warm regards,

8/10 Good

Ruth, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast 🙌
Stayed 1 night in May 2023
Response from The Hotel Management on Jun 11, 2023
Dear RuthThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!Best regards

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed UNA Hotel Fiera. Very big structure, far out from the center but close to the fair, well connected to everything including a comfortable shuttle bus to the subway.
Stayed 2 nights in May 2023
Response from The Hotel Management on May 7, 2023
Dear AlessandroThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

10/10 Excellent

Joanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, the breakfast buffet is well prepared every morning with a lot of staff. The staff throughout is friendly, the restaurant offers good options when you decide to stay in. There is a shuttle service to the Fiera which is a great plus.
Stayed 4 nights in Apr 2023
Response from The Hotel Management on May 7, 2023
Thank you for the time spent reviewing our Hotel! All our customers feedback are always more than appreciate as it allows us to do always better. We aim to provide the best service and let our guests feel at home and receiving those kind of feedback it is particularly warming. I will share your comment with the entire Team, who will be pleased to hear! Wishing you all the best.

8/10 Good

Edin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family was looking for a hotel that was close to Milano in a quiet area that would allow us to decompress after a busy day - UNA was just that. Easy parking (fee liable), huge rooms. Our suite had 2 rooms and 3 bathrooms. Breakfast was great - plenty of choices at the buffet. Town is walkable with great grocery store nearby, Tigros. Metro is about 10 minute walk - easy and clean. It takes 20 minutes to get to heart of Milano. Pool would have been nice for the kids but they do have foosball tables outside which are fun! Hotel is used for different events and as such we saw a professional basketball team stay there, kids’ soccer teams etc. It was great!
Stayed 7 nights in Apr 2023
Response from The Hotel Management on May 7, 2023
Dear EdinThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm hearted Italian welcome
The staff were really friendly and hospitable i loved that they all had a smile on their face
Stayed 3 nights in Mar 2023
Response from The Hotel Management on May 7, 2023
Dear GavinThank you for your lovely review.We were delighted to read that you enjoyed all aspects of your stay, from our great team members.We are looking forward to welcoming you back in the near future!Warm regards,

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from The Hotel Management on May 7, 2023
Dear JamesThank you very much for having shared your feedback.We love to see that you enjoyed your stay at UNAHOTELS Expo Fiera Looking forward to welcome you back in the near future!

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from La Direzione on Dec 1, 2022
Gentile Mario,grazie per aver condiviso la sua esperienza con noi.Siamo felici di aver soddisfatto le sue aspettative!

8/10 Good

Dan

Stayed 4 nights in Oct 2022
Response from the hotel management on Nov 2, 2022
Dear Dan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

JTINDER

Travelled with group
Liked: Property conditions & facilities
Short Stay
Lovely room, very spacious. Good facilities and competent staff. The hotel is 10 min walk to metro, with good connections to major tourist sites.
Stayed 3 nights in Sep 2022
Response from the hotel management on Oct 6, 2022
Dear Jtinder,Such a wonderful review - thank you! We truly appreciate that you took the time to share your experience here at UNAHOTELS Expo Fiera And thank you as well for your great comments about the team and their welcome and skills - they were very happy to read your feedback.We look forward to seeing you again very soon and I hope to meet you personally during an upcoming visit.Very best wishes,

8/10 Good

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from the hotel management on Oct 6, 2022
Dear Andy,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Expo Fiera.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

8/10 Good

Ross

Stayed 2 nights in Sep 2022
Response from the hotel management on Oct 6, 2022
Dear Ross, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

4/10 Poor

Alex

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We only stayed one night, however during that stay, first, the TV did not work so they had to bring in someone to fix it. Then my bed broke when I sat on it. We woke up in the morning after breakfast hours, however they completely shut down all food services except during breakfast, lunch, and dinner. So if you are hungry, too bad! The hotel is not located in Milan, it is just outside in an industrial area which means no food options close by and a taxi to get anywhere. In addition, the elevator we somehow always managed to get was broke so anytime you pressed the close button it automatically selected floor 3 so you had to make an extra stop. When all this was brought to the attention of the staff they didn’t blink an eye and when I objected to a few things they tried to blame me. Would never go back.
Stayed 1 night in Sep 2022
Response from the hotel management on Sep 25, 2022
Dear Alex Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not satisfied with your stay at UNA Hotel Expo Fiera : we constantly work to make our clients feel welcome and to meet their expectations, please accept our apologies for what was not in line with our standard of quality.Our rooms are checked by the Housekeeper, any malfunctions repaired same day by our maintenance staff. We are sorry to note that in this case the procedure has not been applied in a perfect way.We feel very sorry that you found some staff members who are not so professional; our staff is always focused on making sure that all our Guests feel special and confortable. We do hope to have the opportunity to welcome you back at UNA Hotel Expo Fiera and we thank you for your valued patronage.

8/10 Good

Naji

Liked: Staff & service, amenities, property conditions & facilities
The bedsheets and the pillows was not so clean. For a highstandard hotel it's inacceptable to pay extra high amount for a car parking
Stayed 5 nights in Sep 2022
Response from the hotel management on Sep 25, 2022
Dear NajiThank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not fully satisfied with your stay at UNA Hotel Expo Fiera because we constantly work to make our clients feel welcome and towards meeting their expectations hence we regret not having succeeded at this time.Please accept our apologies for what was not in line with our standard of quality.We hope that we will be able to show you our great level of service should we have the chance to welcome you back to UNA Hotel Expo Fiera in the near future.Sincerely

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the expo short walk to metro or nearby town
Stayed 3 nights in Jul 2022
Response from the hotel management on Jul 29, 2022
Dear Guest, Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Expo Fiera. We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future. Kind regards,

10/10 Excellent

Biondino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very surprised by the size and comfort of the room. It was huge and comfortable. After our son having to sleep on single sofa beds for most of our trip he was very happy by the huge foldout sofa bed and privacy.
Stayed 1 night in Jun 2022
Response from UNAHOTELS Expo Fiera Milano on Jun 13, 2022
Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness, staff & service
The restaurant menu was short on choice, the maitre de, was unhelpful/ bordering upon rude. there was limited other dining in the locality.
Stayed 4 nights in Apr 2022
Response from UNAHOTELS Expo Fiera on Jun 6, 2022
Dear Ben, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Hotel Management

8/10 Good

NEIL, Los Angeles

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2022

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel great staff, a short walk into a small town with great restaurants
Stayed 3 nights in Jan 2022
Response from Hotel Management on Jan 22, 2022
Dear Jeff, thank you for sharing with us your kind feedback. We are really sorry that our services disagreed with your expectation. Your comments are an incentive for us to always improve our services. We hope to have the chance of welcoming you again in the future. Best regards