Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
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Reviews of Elma Hotel and Art Complex

5 out of 5
Elma Hotel and Art Complex
1 Yair Street, Zikhron Ya'aqov

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 58 reviews" "
Rating 8 - Good. 20 out of 58 reviews" "
Rating 6 - Okay. 9 out of 58 reviews" "
Rating 4 - Poor. 6 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Yehazkel

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Quirky hotel, good location for stopover
Quirky, arty, really great swimming pool and gardens. Breakfasts were very good with ample variety. Location good for a stopover and an enjoyable walk into the centre of town. Housekeeping was very hit and miss - could do with a more structured timetable.
Stayed 4 nights in Jun 2023

8/10 Good

SARIT

Stayed 1 night in Jun 2023

10/10 Excellent

Orly

Stayed 1 night in Apr 2023

6/10 Okay

Bridget

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beautiful view but rundown property needs repair and attention.
Stayed 1 night in Apr 2023

8/10 Good

Efrat

Stayed 1 night in Mar 2023

4/10 Poor

tzahi

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, and stimulating place
Really enjoyed our stay, welcoming staff, amazing breakfast and clean rooms & facilities. Loved the unique atmosphere, incredible art everywhere. Would recommend to anyone that is looking for something that is not run of the mill.
Stayed 2 nights in Feb 2023
Response from ADI BAR ON on Apr 14, 2023
Thank you very much for the feedback.We will be happy to host you again at the Elma Hotel

4/10 Poor

HAGGAI, SAN JOSE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked a half board stay at a significant premium, expecting dinner on arrival. However, we were only offered a sandwich or soup in the bar. Dinner the next night did not even include soft drinks. Also had maintenance issues in the room. When we complained and asked to talk to the manager, there was sympathy but no call back from manager and no compensation whatsoever. Service is sympathetic but not effective. Value for money, especially for the half board upgrade, is poor.
Stayed 2 nights in Jan 2023

8/10 Good

Mahshid

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience at Elma Hotel
My family and I had a two night stay at this property. The location and view from our room was amazing. The service on the other hand was not great. We stayed in suite 501 which is right above the garage opening which creates tremendous noise from banging against the drainage system of the garage that translated straight to our room about 400 to 500 times a day. We asked for our room to be serviced and it was not. For the price we paid we expected a lot better quality of stay.
Stayed 2 nights in Jan 2023

6/10 Okay

Sinyal

Stayed 1 night in Dec 2022

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and unique experience
Stayed 1 night in Aug 2022

6/10 Okay

Hadar

Travelled with partner
Liked: Property conditions & facilities
People were smoking around the pool, garbage was left on the floor
Stayed 2 nights in Jul 2022

8/10 Good

idit

Stayed 1 night in Jun 2022

10/10 Excellent

judy

Stayed 1 night in Jun 2022

10/10 Excellent

judy

Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in May 2022

8/10 Good

Yuval

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
beautiful but can be amazing
great place beautiful view. the room lacks a comfortable seat for reading or watching TV. the lobby area lacks places to seat and have fun the entrance to the indoor pool is prohibited for children. they were very disappointed.
Stayed 1 night in Mar 2022

8/10 Good

Michal

Stayed 1 night in Mar 2022

8/10 Good

Ishai

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Amazing architecture. Very poor service.
Great location for a relaxing weekend. Amazing architecture. A must be for architects. But the service is horrible! The food is just fine what you would expect for a luxury hotel in Israel. But the Frontdesk is unbelievable incompetent. Everything we needed or asked has to be asked three or four times and even than it’s not happening.
Stayed 1 night in Jan 2022

8/10 Good

Lilia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Great hotel, but the service is not what is expected for the money. First booked one room but were put in a cheaper option, had to change. No cleaning came to clean the room on the second day of the stay. Breakfast is very good with lots of options of food
Stayed 2 nights in Nov 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service Great breakfast Nice view Poor exchange relative to the high price Basic room standards and facilities For the price I would expect a hot tub in the patio
Stayed 1 night in Nov 2021

8/10 Good

Liron

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Too expensive, room could improve
Value for money makes it not worth the stay. Room and facilities didn't live up to expectations. Food was excellent, location and views are amazing!
Stayed 3 nights in Sep 2021

2/10 Terrible

Sivan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

rina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Lior

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family vacation
Great hotel for families, nice pool and amazing view ! Tasty breakfast too.
Stayed 2 nights in Aug 2021

6/10 Okay

Eleanor

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Luna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Inbal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in a quaint town- be sure to visit botanical gardens. Food was plentiful snd yummy- wish they had weeknight concerts.
Stayed 2 nights in Aug 2021

8/10 Good

YOAV

Stayed 2 nights in Aug 2021

6/10 Okay

Renee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor upkeep of an otherwise beautiful facility
After having read a number of negative reviews by other guests regarding the poor level of cleanliness in the hotel, we decided to add a note in our own on-line reservation requesting/demanding a clean room. Despite that, upon entering our room we were shocked to discover that the floor and the carpet were full of lint and other dirt, the glass doors out to the two porches, as well as their glass walls, were stained and had clearly not been cleaned for quite a while, the mirror inside the room was also stained and worst of all, the sheets in our bed were very wrinkled making us wonder whether they had been changed since the previous guests. There were numerous dirty and otherwise poorly maintained areas in the dining room as well, including sticky floors and birds' feces on the ledge of the balcony, where the guests who did not want to sit inside were invited to have their meals, only to find themselves seated on filthy, discolored chairs on many of which the paint had also peeled off. To top our disappointment in the level of maintenance in the hotel, despite several complaints to the personnel, most of our complaints were totally ignored. On the positive side, the meals were excellent, the room we had was spacious and comfortable and the entire swimming pool area, including the pool itself, was beautiful and well taken care of and offered a breathtaking view of the coast.
One of many stained chairs on the dining room balcony
Ledge of the dining room balcony
Corner in the dining room
Stayed 2 nights in Aug 2021

10/10 Excellent

eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Shani

Stayed 1 night in Jul 2021

10/10 Excellent

SHLOMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
An amazing 5-star hotel experience. Not only a hotel - but also an art gallery, the best view in Israel, close to many attractions (we visited Megido, Mount Carmel / Muchraka, Haifa), excellent food and of course beautiful Zichron-Yaakov.
Stayed 2 nights in Jul 2021

4/10 Poor

Idan

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing service
- Room toilet wasn't clean when we checked in. - Room wasn't trolley accessible - Poolside wasn't clean - Bad smell inside the room - Maintenance guy left a mess in the room after he was called to fix something
Stayed 2 nights in Jun 2021

10/10 Excellent

Naama

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
a lovely stay at the Elma hotel
nice experience. we've got 1/2 rooms before check in time. food was good, pool was good. service was a bit slow. we've asked for another bed/ open the sofa when we did the reservation, and we had to wait a while (the room was not set to 3 people)
Stayed 1 night in Jun 2021

8/10 Good

Laor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

Grace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful retreat
Beautiful hotel but needs to be cleaner. Too much animal droppings & dust. Otherwise beautiful hotel, design, art & outstanding food & views.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool for adults and kids Amazing food
Stayed 2 nights in May 2021

10/10 Excellent

Seifan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Yehoshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Arielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat resort! And view!
Was a very nice resort. Loved the view! Great pool and wonderful Israeli breakfast!!! The ow let bad thing was the room wasn’t as clean as I would have hoped.
Stayed 1 night in Sep 2020

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I enjoyed my stay a lot. The service was excellent, the place is neat and beautiful. Thank you so much!
Stayed 3 nights in Sep 2020

10/10 Excellent

ITZIK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Very good
Stayed 1 night in Aug 2020
Response from Yasmin on Sep 16, 2020
Thank you :)

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
not exactly what we've expected for the amount we paid...
Stayed 3 nights in Aug 2020
Response from Yasmin on Sep 16, 2020
Thank you for taking the time to share you experience, we would highly appreciate it if you could contact the hotel to share further information.

10/10 Excellent

Peretz T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to Mr. Amitai Wagner
It was an amazing trip amazing Hotel amazing staff especially Mr. Amitai Wagner what is so helpful and showed me that this hotel is the number one hotel ever
Stayed 1 night in Aug 2020
Response from Danielle Artzi- guest relations manager on Aug 17, 2020
Dear guests, Thank you for such a wonderful review on Expidia. It gives us all a good boost knowing we are doing well enough to earn such a description! Many thanks again for taking the time to write such a superb review and we are looking forward to welcome you at Elma soon. Wishing you all the best, Elma Management

6/10 Okay

Miriam

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Danielle Artzi- guest relations manager on Aug 11, 2020
Dear guests, Thank you for taking the time to share your experience with us on Expidia. Feedback from our guests is one of the main tools to improve service and to learn about our shortcomings. We kindly thank you for your letter and look forward to the opportunity to change your impression of our hotel for the better. Best regards, Elma Management