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Reviews of Fairfield Inn & Suites Midland

2.5 out of 5
Fairfield Inn & Suites Midland
2300 Faulkner Dr, Midland, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 485 reviews" "
Rating 8 - Good. 147 out of 485 reviews" "
Rating 6 - Okay. 35 out of 485 reviews" "
Rating 4 - Poor. 22 out of 485 reviews" "
Rating 2 - Terrible. 21 out of 485 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Business traveller, Travelled with partner
Liked: Cleanliness
Checked in the room and turned the a/c down low to get the room cool. The room never cooled down and called the desk downstairs and they stated there was no rooms available to move to. Spent 2 nights in a hot room that i never needed covers to keep warm with the a/c unit down to lower 60s. Paying that kind of money for 2 nights and a/c never cooled the room down definitely bad experience.
Stayed 2 nights in Apr 2024
Response from Lacey on Apr 20, 2024
Hello Mike,I do apologize for the unsatisfactory stay you received. Rest assured this has been addressed and fixed. I do apologize for the inconvenience. If you are ever in the area again I do hope that you will give us another chance

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024

4/10 Poor

Portia

Liked: Cleanliness, property conditions & facilities
They would not take cash for payment. It was said my card was to hold the room and I could pay cash at checkout. #2 I could not get any one to answer the phone so I had to deal with a booking agency to make reservations. The fees are too high to use a credit card for renting a room. I am a honors customer.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Tv channels were limited couldn't watch what we wanted too so I don't know if we'll be staying there again
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 29, 2023
Thank you for staying with us. We are working on getting more channels. There is a dispute with our cable provided and certain channels as well.

8/10 Good

Rebecca

Stayed 1 night in Nov 2023

4/10 Poor

Rocky

Liked: Staff & service
Disliked: Cleanliness
The staff were great. The bathroom sink was filthy. When I flipped the quilt over I discovered it had blood stains on it. I photographed these things and showed the night clerk the pics. The replacement quilt looked like it had been torn up by a dog. I have pics of that, too.
Stayed 2 nights in Oct 2023

8/10 Good

Oleidys

Stayed 4 nights in Oct 2023

8/10 Good

Jana

Stayed 1 night in Sep 2023

6/10 Okay

Luis

Travelled with family
Disliked: Cleanliness
GO ELSE WHERE!! Horrible hotel to stay at.
The room was cleaned halfway. Asked for a change of sheets, and they said they did not have sheets till the next day. The next day, in the afternoon, I asked for clean towels, THEY DID NOT HAVE NONE! The night lady was supper rude when I asked for the towels. I will not be ever staying here again!!
Stayed 3 nights in Sep 2023

8/10 Good

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Workout room equipment needs to be updated.
Stayed 3 nights in Jul 2023

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking
Stayed 1 night in Jun 2023

6/10 Okay

Carlos

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not a fan, won’t stay again
Stayed 3 nights in Jun 2023

10/10 Excellent

Christy

Stayed 2 nights in May 2023

4/10 Poor

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We did not get the king room per our reservation, wash cloth had a hole in it the size of a half dollar, no body wash in the bath dispenser and no microwave in breakfast area necessitating a trip up to the room to fix the oatmeal! The grout in bathroom floor tile was nasty. It looked as if they tried to cover it up with paint or something
Stayed 2 nights in May 2023

6/10 Okay

Jimmy

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2023

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff; think about safety
Staff were amazing. Room has some cracked tile. Bathtub bottom was so slick that I slipped twice and had to be very careful. I slip resulted in actually falling into the shower curtain.
Stayed 4 nights in May 2023

2/10 Terrible

Josilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here
The assistant manager Melva was rude and hateful because my keys wouldn’t work. The truth is that 3 different doors (outside East door, pool, and my room) that I tried to unlock, other guests couldn’t unlock either. She made it my fault and seemed upset she had to get off the lobby couch when I wanted to check in. The property needs major updating. Landscaping had dead trees, carpets were stained and torn, pool area was rusty along with chipping paint, and obviously the magnetic key locks need replacing. This is a great location and all other staff especially Justina were friendly and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2023

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds slept really well for us. Clean. We had hot breakfast options along with standard fare. Coffee was pretty good, really we have no complaints. The hinges on our bathroom door were covered in rust, but other than that, nice and clean. It was really quiet for us during our stay. Heard no one talking or carrying on around us so that’s always a plus.
Stayed 1 night in Mar 2023

6/10 Okay

Damian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For a one night stay, it was okay. Staff was friendly and the room was clean. We did not go to breakfast so I cannot comment on food, but there are plenty of shops and restaurants within walking distance. The property is older and it is shows. For example, in the restroom there was rust, mold, broken tiles, etc., and on the exterior, the property is weathered, and the landscaping was overgrown and not manicured. After my stay, I would look for other properties, but would not completely rule this one out.
Stayed 1 night in Mar 2023

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good and I'm glad they took us in at the very last minute I will start staying there very time i go home i had a real bad experience at plaze inn so thank you
Stayed 1 night in Mar 2023

8/10 Good

dawn

Stayed 1 night in Mar 2023

2/10 Terrible

houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was exhausting. Needed ID, credit card, email address, phone number, basically building a database of my information that they can sell. I was told they have to have this info. Also Booked 2 rooms, two beds - but it was 2 rooms, single bed in each. Was told to sleep on the couch, which wasn't what I booked and paid for. Wrestled with the staff including the manager who blamed everything in the book, the usual list of previous shift, 3rd party booking companies like Expedia, blamed website, etc. Bottom line, we had one bed. No exchanges, no option except go somewhere else and find a different hotel. Breakfast was minimal, with a woman that said, "I don't speak english," yet went and wrote a note that they were out of milk to place on the little refrigerator in the breakfast area. Will never stay here again. Property looks so run down and worn out, this hotel has gone to trash. Terrible staff, over promise, and under deliver, yet full price.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Stayed 3 nights in Feb 2023

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and courteous
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Beverlyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

2/10 Terrible

Richard

Stayed 1 night in Jan 2023

10/10 Excellent

Johnnie

Stayed 2 nights in Jan 2023

10/10 Excellent

Steven, Orland Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Abelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff !
Staff was extremely nice !
Stayed 2 nights in Nov 2022
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for the feedback on our staff! We look forward to welcoming you again when travel brings you back to the area.

2/10 Terrible

Jimmy D

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were all friendly I will come again
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for the feedback on our staff! We look forward to welcoming you again when travel brings you back to the area.

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well cared for, friendly staff, convenient location.
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for the feedback on our staff and building! We look forward to welcoming you again when travel brings you back to the area.

10/10 Excellent

Traci

Stayed 1 night in Oct 2022
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for the superior rating! We look forward to welcoming you again when travel brings you back to the area.

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for the great rating! We look forward to welcoming you again when travel brings you back to the area.

8/10 Good

Curt

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for the great rating! We look forward to welcoming you again when travel brings you back to the area.

4/10 Poor

Sarah

Business traveller
Disliked: Property conditions & facilities
I honestly thought I was booking at the newer Fairfield by HEB. This is not it but no fault of theirs. The property is pretty clean, no bugs running around but it is in need of a facelift. You can tell it’s an old building with issues. My co worker had a crack in her ceiling and water damage spots. I won’t be staying here again. There are so many nicer hotels to stay at in the area.
Stayed 2 nights in Oct 2022
Response from Steve on Nov 17, 2022
Thank you for staying with us in Midland, and for your sincere feedback on our property. We look forward to welcoming you again when travel brings you back to the area.

8/10 Good

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
How often are pools fown?
Holiday weekend and the pool closed for maintenance during the entire 3 night stay.
Stayed 3 nights in Sep 2022

10/10 Excellent

Sem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2022

8/10 Good

angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Sep 2022

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Friendly and competent staff, very clean and comfortable room. Good value for the price.
Stayed 1 night in Aug 2022

4/10 Poor

Jose, odessa

Business traveller
Disliked: Cleanliness, property conditions & facilities
For the price, the hotel is really outdated. They don’t clean the rooms every day, after i ask about it she said they clean them every 3 days. I was there for 4 nights. Breakfast was ok, I would definitely not stay there again.
Stayed 3 nights in Aug 2022