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Reviews of Days Inn by Wyndham Andrews Texas

2 out of 5
Days Inn by Wyndham Andrews Texas
1105 South US 385, Andrews, TX

Reviews

6.0
Rating 10 - Excellent. 13 out of 78 reviews" "
Rating 8 - Good. 18 out of 78 reviews" "
Rating 6 - Okay. 18 out of 78 reviews" "
Rating 4 - Poor. 7 out of 78 reviews" "
Rating 2 - Terrible. 22 out of 78 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

5.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vera E.

Stayed 4 nights in Jan 2024

2/10 Terrible

Austin

Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Available
Stayed 1 night in Aug 2023
Response from KEN on Aug 11, 2023
THANKS FOR STAYING WITH US AND REVIEWS SEE YOU SOON NEXT TIME WHEN YOU COME TO ANDREWS,TEXAS HAVE A GOOD DAY

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
The price and it was clean
Stayed 3 nights in Jul 2023

10/10 Excellent

Fabian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like that Expedia stated that there was breakfast, which i found out at checkin THERE's NO BREAKFAST. Expedia also to stated on website that this motel was a $62.00 a night at this motel Which it is NOT. When you talked to front clerk 1. you could not understand him due to an accent 2. The window was taped up so you really couldn't understand 3. Only way of possible means of signing a piece of paper was thru a tiny slot, and when you gave your credit card and drivers license he forcefully snagged it thru the window. The bed was not comfortable you can feel the springs in the mattress. The pillows were somewhat satisfying. The bathtub had no anti-slip shower strips, could of easily fallen and broke hip. Yes I could of gone back and complained but i drove from Arizona was quite tired. But still i really dont think it would of changed the situation.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are not respectful and have bad attitudes I asked the guy something then he being to get mad
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodating
The owners and staff were very nice and helpful. They worked hard to accommodate our every need.
Stayed 3 nights in Aug 2020

6/10 Okay

Calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Nick on Jul 2, 2020
Dear Jesus, We are so happy to know that you had a pleasant stay, and we hope to see you the next time you are in Andrews. Thank you!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pool was not ready, they didn’t say it wasn’t. The vents in restroom didn’t work. We stayed for a few days even though our belongings were in there the cleaning lady had our door open with everything in the hotel and she was in another room cleaning. When I asked her about it she said it was because she was going back in there. I asked her what would happen if they stole our stuff she didn’t know what to say. The rooms were ok but we probably wouldn’t stay there again.
Stayed 2 nights in May 2020

8/10 Good

Verified traveller

Stayed 1 night in May 2020
Response from Nick on May 16, 2020
We are very glad you had a positive experience!

2/10 Terrible

MARIA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are mice in the room
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean they didn't take long to check us in
Stayed 1 night in Oct 2019
Response from Nick on Nov 3, 2019
Thank you for taking the time to share your experience with others! Hope you will come see us again!

2/10 Terrible

John

Travelled with family and small children
Disliked: Staff & service
I booked like 6 weeks in advance and went to check in and the hotel had canceled my reservation without contacting me to let me know!!!! And when I called the manager owner guy was EXTREMELY RUDE with me!!
Stayed 3 nights in Oct 2019
Response from Nick on Nov 3, 2019
John, your credit card was declined. We cannot hold and guarantee a reservation for you without a valid credit card.

8/10 Good

P.T, irion County Sheriff's Dept. Mertzon, TX.

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Older property well kept up. Hosts were friendly. room very clean.
Stayed 3 nights in Oct 2019
Response from Nick on Nov 3, 2019
Thank you P.T. for staying with us! We are happy you had a pleasant experience! Clean rooms and friendly service is what we strive to provide.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good
Stayed 1 night in Sep 2019

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
The clerk was very quick on checking u in and very nice. The hotel was clean and comfortable.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, room comfort
Happy days!
Short but good
Stayed 1 night in Jun 2019
Response from Nick on Jul 2, 2019
Thanks Richard! We appreciate you staying with us and hope to earn your business again, the next time!

6/10 Okay

Jose luis

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean! Staff was nice! Bed was comfortable! Breakfast was very good!
Stayed 1 night in Jun 2019
Response from Nick on Jun 11, 2019
Hi Lisa! Thank you for staying with us and taking the time to review your experience. We're glad you enjoyed our hotel. We sincerely appreciate your feedback and look forward to your visit to Andrews again! Thank you,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Nick on May 15, 2019
Thank you for staying with us! Hope to see you next time!

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very negative experience
This hotel is old - not by Wyndham as advertised. Perhaps Wyndham will refurbish it and then put their name on it. The bed was clean and comfortable - which was the only plus. The front desk was determined to take a $150 deposit in case we smoked in the room. I added photos of the dirty toilet, wall condition and scanty breakfast. Breakfast was in an I heated outbuilding.
Stayed 1 night in Jan 2019
Response from ken on Jan 12, 2019
sorry for the inconvenience but it is standard practice and it shows in your booking itinerary term and condition that you have to give incidental c c when you book prepaid by third party

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2018

6/10 Okay

Marshall, Wichita Falls

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the money!
Okay property, breakfast well below expectations (nothing really healthy, no hot items, only pre-packaged sweet rolls and a loaf of white and wheat bread), tub seemed very slippery (almost slipped several times). Nowhere worth $175 per night but it was the cheapest option in town, try staying in a surrounding town if possible, maybe Seminole.
Stayed 2 nights in Oct 2018

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BED BUGS!!!! This place needs to be removed from Hotels.com! The manager would NOT refund my money, I was not even in my room for 5 min. smells, no water in pool, this place is a DUMP!
Stayed 1 night in Jul 2018
Response from Ken on Aug 7, 2018
Sorry for the inconvenience, but no bed bugs were found in the room, nor have we had any other complaints. We offered another room as well. As the pool is permanently closed, we have not advertised our property as having one. Your reservation, as it was prepaid, cannot be refunded. The room had also been used, and also therefore cannot be refunded.

4/10 Poor

Jera, Ok

Disliked: Cleanliness, property conditions & facilities, room comfort
Facility way past prime. Carpet sticky. Furniture very old. Only clean room was bathroom, spotless. Bed cover dirty. AND THE ROOM COST $200.
Stayed 1 night in Jun 2018
Response from ken on Aug 7, 2018
sorry for the inconvenience ,we are up to days inn standers but that is our lowest rate fined in this oil country area it runs around 350-450 range,so you got best deal,thanks for choosing days inn

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel and service, DONT STAY HERE!!!!
When I got to the hotel it was nasty and the manager was yelling at everyone. I was promised an early check-in and was told they don’t do that... when I told them I wanted to cancel my reservation the manager told me I had to pay for both days. So, I called hotels.com to cancel (only having to pay for one day since it was past e cancellation deadline). The representative called and the manager was so nasty to her she was trying not to cry when she got back on the phone with me. Do yourself a favor and stay somewhere else!
Stayed 2 nights in Jun 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
USE CASH ONLY
The manager argues with you when you have text message alerts saying they only took out x-amount of dollars when they double charge your card
Stayed 4 nights in May 2018
Response from KEN on Jun 2, 2018
WE REQUIRE INCIDENTALS HOLD ON VALID CREDIT CARDS FROM ALL GUESTS THAT EXPEDIA CUSTOMERS AS PER SUGGESTED BY EXPEDIA. / HOTELS.COM.

2/10 Terrible

Sylvia

Disliked: Staff & service
Owner/Manager is a pervert!
Would have given a good review, but this morning Morning opinion changed. A friend went outside to smoke, so I didn’t have the chain on it. At 9:15 there was a single nock t the door. I got up to open it and it opened before I got there. The manager/owner used his key to just opened the door and came in. He didn’t say anything. Just opened the door. I asked what he was doing an he did he thought we had checked out. I don’t believe this because I had a long trailer behind my truck and he told me where to park the night before. Directly across from the office. I know he had seen me get breakfast for us just 10 minutes before. This is why I would not suggest any women traveling alone to stay there. If he did it to us, he’s probably done it before.
Stayed 1 night in Feb 2018
Response from ken bhakta on Feb 9, 2018
sorry to say that you ask for extra time to check out check out time is 11.00 am we gave you 11.30 am but you did not check out so manager ask that person smoking outside but you said we would come and pay for another day but no one come and pay so manager come again and has right to say to check out at 12.00 am it is your duty to pay by check out or leave the property if you feel unsafe then you should not stay next day againand also checked out by 12.00 insted of 11.00 am god bless you

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The smell when I checked in was powerfulf from cooking. The owner operator wasn’t friendly and had challenges with checking me in. The process took fifteen minutes. When I got to my room it too didn’t smell very good. The furniture was very out dated and well used. To me the experience wasn’t up to Day’s Inn standards.
Stayed 1 night in Jan 2018
Response from ken bhakta on Feb 9, 2018
sorry for the convince but just let you informed that we do not allowed cooking in room only microwave to use this is oil and gas industry town it always has strong odor of it

6/10 Okay

K, Texas

Disliked: Property conditions & facilities
Decent but over priced
We had booked a newer updated hotel for the same price. But somehow it was over booked. Days Inn was the only place in town that had openings. The stay wasn’t bad but compared to the other at the same price it was not worth it. The room was clean and the beds were semi comfy.
Stayed 1 night in Jan 2018

8/10 Good

susan, Andrews, tx

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
pleasant family visit
the hotel was comfortable, a little dated but over all was ok. Was not happy about the lack of towels, we only had two bath towels in a double room, also would have liked to have had a vending machine available for late night snacks
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and hateful man working in front. He was very very rude to me and made me feel uncomfortable.
Stayed 1 night in Oct 2017

2/10 Terrible

Kent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged for room after checked out!
We booked online and needed to check out a day before the reservation was made for. They would not let us check out one day early. They charged us for the night. They would not print us out a second receipt. We left our first receipt on the table in the room and the cleaner threw it away. We asked for a quiet room. We were put on the bottom floor with stopping above us and lots of hall traffic. The India man was rude and very unhelpful. We will not be staying there again!!!
Stayed 3 nights in Aug 2017

8/10 Good

Tonya

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

Richard matthew, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner is a greedy man
I booked 6 days and nobody checked in at all and the owner refused to cancel the room, so i had to pay the 6 days because of his greed.
Stayed 6 nights in Jun 2017

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Return
Traveling for work. Nice place if you just need a place to stay for the night.
Stayed 1 night in Jul 2017

4/10 Poor

REYES

Disliked: Property conditions & facilities
DON'T STAY HERE
The website states free breakfast. Negative, there wasn't any. Huge bugs at the entrance of the room, lots of them. This has been stated before and the fact that I'm starting it again means it was not taken care of. People have stated great price for the room. Ummm no. I stayed at the Marriott for less with no discounts or points utilized so I'll go with overpriced also.
Stayed 1 night in Jun 2017

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room
The room was quieter than I thought it would be and the bed was very comfortable. Nothing fancy, but worth the price I paid.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angel, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Danny, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bothet
Rude at check inn lobby smelled bad. He parks his personal car under the lobby canopy guest in the rain? Pool is half full and very dirty.

2/10 Terrible

Very unhappy in West Texas, Andrews, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIEVES!!!
The hotel manager charged me a $50 cash deposit for a non smoking room which was fine because I don't smoke in my own house, but at checkout he refused to refund the deposit because he saw me smoke a cigarette outside my door. He became hostile so I called the police which couldn't do anything because it is a civil matter not criminal. Also, the pool is dry & there is no continental breakfast as described on website.