Exterior

Reviews of Courtyard Odessa

3 out of 5
Courtyard Odessa
7241 Tres Hermanas Blvd, Odessa, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 384 out of 561 reviews" "
Rating 8 - Good. 126 out of 561 reviews" "
Rating 6 - Okay. 24 out of 561 reviews" "
Rating 4 - Poor. 14 out of 561 reviews" "
Rating 2 - Terrible. 13 out of 561 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jacqueline Elias on Mar 20, 2024
Thank you for your feedback!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly check in!
Stayed 1 night in Mar 2024
Response from Courtyard Odessa on Mar 9, 2024
Thank you for your feedback. I appreciate it.

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jan 2024
Response from Courtyard Odessa on Feb 6, 2024
Thank you for your feedback. We appreciate it.

8/10 Good

Fada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed one night so didn’t get to use or see all areas and facilities, but our room was clean and very good size. Loved the shower and would definitely recommend
Stayed 1 night in Feb 2024
Response from Courtyard Odessa on Feb 3, 2024
Thank you, for youre feedback we appreciate your saty.

10/10 Excellent

María

Stayed 1 night in Dec 2023
Response from Courtyard Odessa on Feb 3, 2024
Thank you for your feedback.

8/10 Good

Eric Michael

Response from Courtyard Odessa on Feb 3, 2024
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was courteous, and the hotel was clean and near a lot of dininig options! We came to town to see the eclipse, and if we are ever back that way, we would stay here again!
Stayed 1 night in Oct 2023
Response from Your Stay on Nov 16, 2023
Thank you for the feedback we appreciate it.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Courtyard Odessa on Oct 23, 2023
Thank you for your feedback!

10/10 Excellent

michael, New braunfels

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected compared to most oil field hotels. Clean and comfortable for sure. Only complaint is that they do not offer breakfast on weekends at all.
Stayed 2 nights in Oct 2023
Response from Your Stay on Oct 16, 2023
Thank you for your feedback!

10/10 Excellent

Kristy

Business traveller
Liked: Property conditions & facilities
Great place to stay.
Stayed 3 nights in Oct 2023
Response from Thank you on Oct 4, 2023
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jacky on Sep 5, 2023
Thank you for your feedback!

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Aug 2023
Response from Jacqueline Elias on Aug 23, 2023
Thank you for your feedback!

10/10 Excellent

Theresa

Stayed 3 nights in Jun 2023
Response from Jacqueline on Aug 8, 2023
Thank you for staying with us!

6/10 Okay

Jose

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
I rented two rooms. One was pet friendly, they charged me twice for the pet fee and they would not accept that it was being charged twice, didn't get credit, very disappointed. Big mix up with the reservations. On their website they offer breakfast 2 for $20. There was no hot breakfast. They did supply regular coffee and pastries. I didn't pay for breakfast. Staff on duty were kind but couldn't figure out the confusion with reservations.
Stayed 1 night in Jun 2023
Response from Jacqueline on Jun 23, 2023
I apologize for the miss understanding regarding the pet fee on your reservation. Feel free to contact us, and we can take a look at it.

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was very helpful, nice and welcoming.
Stayed 1 night in Jun 2023
Response from Jacqueline on Jun 19, 2023
Thank you for your feedback. We appreciate it!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Would stay here again if I am back in the area.
Stayed 1 night in May 2023
Response from Jacqueline on May 30, 2023
Thank you for your feedback!

10/10 Excellent

Victor

Stayed 1 night in May 2023
Response from Jacqueline on May 9, 2023
We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
This hotel service sucks!
The toilet in my room ran constantly. I complained to no avail. The prices on breakfast items is RIDICULOUS ! I won’t ever stay here again!
Stayed 1 night in Apr 2023
Response from Jacqueline on Apr 25, 2023
We appreciate your feedback work order has been submitted to the engineer. Thank you For staying with us.

10/10 Excellent

Humberto

Stayed 1 night in Apr 2023
Response from Jacqueline on May 30, 2023
Thank you for your feedback. We appreciate it!

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect area. Not right off I 20 but not far. Restaurants are walkable.
Stayed 1 night in Apr 2023
Response from Jacqueline on Apr 3, 2023
Thank you for your feedback.

10/10 Excellent

Kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Jacqueline on Mar 24, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jerrold

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This is a nice place to stay. The property is clean and well kept and the staff is always friendly.
Stayed 1 night in Jan 2023
Response from Jacqueline on Feb 27, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, and staff was very friendly.
Stayed 1 night in Dec 2022
Response from Jacqueline on Dec 21, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean and the staff was extremely friendly. There was ample parking, and several delicious restaurants within walking distance.
Stayed 3 nights in Aug 2022
Response from Jacqueline on Sep 20, 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Have stayed here several times and its always enjoyable. Disappointed that the pool was closed,especially with it being summer. Love the location
Stayed 1 night in Jul 2022
Response from Jacqueline on Jul 25, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was enjoyable Truly upsetting that there was no breakfast after being promised free continental breakfast
Stayed 1 night in May 2022
Response from Jacqueline on Jul 25, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Peggie, Groveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Everything went smoothly. Only complaint was the tv (the screen was messed up) and bathroom(broken/missing tiles). The bar was open so we were able to enjoy an evening cocktail. The manager on duty Saturday night was super friendly and brought out a couple of bottles of water while we were swimming.
Stayed 1 night in May 2022
Response from Jacqueline on May 16, 2022
"Thanks for staying with us. We appreciate your feedback!"

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy and friendly check in. The room is incredibly clean.
Stayed 1 night in Apr 2022
Response from Jacqueline on May 6, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Jacqueline on Apr 11, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was one of the cleanest rooms we have stayed in!
Stayed 1 night in Mar 2022
Response from Anthony S. on Mar 24, 2022
Thank you so much for staying with us! I am pleased to hear that your stay went so well and that you had a good stay. I look forward to seeing you on your next trip to the Basin area.

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and staff was very helpful
Stayed 1 night in Feb 2022
Response from Jacqueline on Apr 11, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Jacqueline on Apr 11, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Phil A

Stayed 3 nights in Sep 2021

8/10 Good

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
We love staying at this courtyard. They always have the fire going for us to sit out in the courtyard and have a drink and talk.
Stayed 3 nights in Oct 2021

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, room comfort
Ok stay.
Starting to get pretty run down. The gym had no towels and the equipment is aged. Not sure why they put a fire detector right above the bed with red flashing lights, it would work the same in the hall way.
Stayed 4 nights in Sep 2021

10/10 Excellent

amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 'go-to' place to stay in Odessa
I travel for work a lot and am in Odessa frequently...the Courtyard has become my "go to". The service is great, the location is excellent, and the rooms are very comfortable and business friendly. I won't stay anywhere else now that I've discovered how good the Courtyard is!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole area felt brand new. Hotel felt new. Easy food options and parking were ideal. Recommend if you’re driving through west Texas.
Stayed 1 night in Jul 2021

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than ONE FAMILY with multiple children taking up the whole pool area it was a great experience!
Stayed 1 night in Jul 2021

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
Not to bad but it should be better.
Well couple think that they should be take care of it.
Stayed 1 night in Jul 2021

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. Staff were nice and pleasant. The room was clean and cool. The only downside would be the pillows.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Cirila R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. No issues.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that Expedia dropped the ball on this two night stay, by only telling the hotel we would be there one night. The excellent staff picked up on this error and extended our stay without difficulty.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Typical Marriott, clean comfortable and friendly staff. The property was located within walking distance of two really good places to eat.
Stayed 1 night in May 2021

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Gabriela

Stayed 1 night in Apr 2021