Ratings based on 1,653 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Wisconsin

Not ideal for business

Posted 24-Mar-2018
Ok for a vacation but not great for business travel. Room was not as clean as I would have liked. Little things, like no hand towels and the blinds did not work. Bed was a mattress on some wood slats that was very creepy. Loud environment overall.
4 out of 5
Recommended
for Everyone
by A verified traveller

Rooms need updating, staff and location =GREAT!

Posted 21-Mar-2018
Expect a 3 star hotel in terms of the quality of the rooms. They definitley need updating, even the most positive person cannot deny this. BUT if you are okay with outdated rooms then this is a great hotel and we would stay here again. Keep in mind we are only 27 so we choose saving money over "fancyness". The price was good, especially compared to all the other hotels in the area. We chose this hotel based on price and the reviews. The location is great! At least for us it was. The beach is very close, maybe a 2 minute walk to the board walk and beach. It is close walking distance to lincoln road (maybe 15 - 20 min - don't quote me on that i never timed it). It is pretty close to Ocean Drive to (about a 30 min walk). We actually ended up renting Citi Bikes for the week (go to the main office in south beach and its $35 for a month membership) and just road bikes to Ocean Drive for dinner and such. Renting bikes is totally worth it and so much fun! The rooms were clean, and had everything we needed. They just aren't anything fancy. But to be honest you won't be in your rooms much! The hotel staff was amazing ! No complaints at all about them. They provided us with everything we needed (e.g. extra blankets when we asked, water, they called our cab to the airport etc.). The staff definitley makes this hotel what it is. The beach is great! So close and we didn't find it overcrowded.
1 out of 5
by A verified traveller

Not worth the money and headache

Posted 13-Mar-2018
I stayed here for one night ( luckily that was all) . As I arrived to the hotel the man at the desk told me my room wouldn’t be ready until 3 . Whatever . There’s no pool so the only option is the beach but it would be more convenient if there was a pool. I mean what kind of hotel doesn’t have a pool in 2018. Finally was able to check in. Got to our room (room 203) and it was definitely not worth the money. Picture just a bed and a cot. For lighting there was a basic cheap lamp shade hanging from the ceiling. No dresser either. I took a shower and the water from the shower literally poorer over the sides onto the bathroom floor leaving the floor soaked. That night I asked for a late check out of 12 pm the next day, I was advised check out was 11 even though on the door of our room it said 12. The man at the desk said come down in the morning and ask for a late check out he couldn’t do anything that night . So as told I went to the desk the morning of check out and was told “ we can’t acocmkdate any more late check outs today” whatever . As we checked out a guy came down and asked for a late check out the man checking us out who was the same man who told me they couldn’t acocmkdate anymore late check outs told him yes no problem what is your room number . At that point I just laughed it off . The staff was rude overall except the gentleman checking bags they were accommodating and fast . To say the least this will be the last time I stay at this hotel .
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Value

Posted 12-Mar-2018
Nice stay - Close to beach, humble, good value. Staff very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ormond Beach, Fl

Great place to stay. Very close to beach.

Posted 3-Mar-2018
Rooms ate clean with all tyhe basics you need. Hotel staff friendly and professional. Will stay there again when in the area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Thunder Bay, ON, Canada

Great stay!

Posted 3-Mar-2018
Bar on the roof, friendly staff, great room though on the smaller side. It's a 2 minute walk from the beach. Will stay there again next time we go down
2 out of 5
by A verified traveller

It is not a beach front hotel as advertised.

Posted 21-Feb-2018
Only 2 bath towels in room, futon cover dirty, restroom very small no bath tub only shower with dirty shower curtains, continental style breakfast for an additional 12.00. I was very unhappy and will never stay there again. Very small hallways no security cameras very unsafe
3 out of 5
by A verified traveller

Posted 12-Feb-2018
Not very comfortable, kind of smells weird. Bar and restaurant are not open during the day. Hallways smelt moldy. No pool.
4 out of 5
Recommended
for Couples
by A verified traveller from Wisconsin

Great Value

Posted 9-Feb-2018
Pros: Proximity to the beach and great restaurants and shopping.
The reviews were very mixed on this hotel; however, we chose it due to the location and proximity to the beach. We were very pleased that we did. The staff were friendly, the rooms were clean and we were within walking distance of everywhere we wanted to go (except we took an Uber to the Miami Sea Aquarium). This hotel is located just a couple minutes walk from the beach. There's nothing fancy to this hotel, but it is everything we needed for the three nights we spent on South Beach. Note: We had read that guests could use the pool at The Raleigh hotel, but The Raleigh is currently closed.
4 out of 5
by A verified traveller

Close to the beach

Posted 14-Jan-2018
Hotel was nice. Bed wasn’t as comfortable as I’d hoped. Hotel staff was beyond friendly and helpful. Everything is white so hard to look clean. Great deal for price and location.