Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful!!!

Posted 17-Aug-2015
Best spot in ocean drive. You are in the middle of everything. You are also right next to Mangos, and the hotel gives you VIP tickets. :)
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Cosy and clean hotel with great staff

Posted 7-Aug-2015
Pros: Location, staff, the room and amenities.
Location: The hotel is in walking distance to a lot of local restaurants and attractions. It's right next to the beach as well.
My husband and I really loved the hotel. Its location was super convenient - right in the middle of South Beach, a quick walk to the beach. The room was small but cosy and clean. We liked the amenities in the room. It had speakers embedded in the ceiling so if you have an auxiliary cable, you can plug in your phone/computer and listen to music via those speakers. The hotel staff was also amazing, super friendly, and caring. They could answer any questions we had about the area and gave us recommendations. We arrived early in the day, way before check-in time but they were able to check us shortly after that, around noon. They also provided beach towels so you don't have to bring your own. There were beach chairs in the room as well.
3 out of 5
by A verified traveller from Sydney, Australia

Okay hotel in a great spot if you don't need WiFi

Posted 25-Jul-2015
This hotel is right on Ocean Drive opposite Lummus Park right in the heart of the nightlife on Miami's South Beach yet our room was still quiet so I can't fault the location at all. The rooms are very small and amenities quite basic but the place was also immaculately clean. The biggest issue and the reason I would not recommend it is the complete lack of WiFi reception despite this feature being listed on Expedia and the hotel website. When I spoke to reception about the issue they apologised and claimed that it was because we had a corner room, however the WiFi signal would still drop or fail to connect in the lobby and other areas of the hotel.
4 out of 5
by A verified traveller

Nice but rude concierge

Posted 22-Jul-2015
Pros: nice location
Cons: If Leidy at the counter treats everybody like she treated me, I am sure you will loose a lot of clients.
The hotel is in a great location and it's very nice, but the lady at the counter, Leidy, was extremely rude. We checked out and our bags were kept in a room right next to the concierge, Leidy, until the afternoon. When I asked her for my bags she replied rudely that I had to wait in line for my turn. She made us wait 20 minutes!!! to get our bags, which were two steps far from her. She didn't even call for help. Then I asked her if she knew if my car had arrived yet from the valet, and she said that I had to wait 30 minutes, but when I told her that I had been already waiting over 40 minutes, she yelled at me and said that I had to wait like everybody else. That was my second time in that hotel, and I am not sure I will be back to be treated like they are doing me a favor by staying with them.
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Everything was excellent !!!

Posted 20-Jul-2015
Loved the stay here!We came 3 hours earlier and the front desk girl was really sweet, they let us keep our luggage before check in and after checking out, always helpfull and nice!
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

GREAT HOTEL

Posted 5-Jul-2015
LOVED this hotel!!! Great staff, Nice and comfortable Room!! Great Hotel location on ocean drive and 9th st, right across the street from the beach and in the middle of the night life!! Would reccomend to anyone
5 out of 5
Recommended
for Everyone
by A verified traveller from S.

Small but Niceeeeeeeee!

Posted 2-Jul-2015
Nice looking place...right in the heart of Ocean Drive where all the action goes on...will stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn NY

Nice hotel right across frim the beach

Posted 27-Jun-2015
I had a wonderful experience at the Waldorf towers.The staff was great, location was great.(right across from the beach) The room is a little small but who stays in the room in MIAMI!! I would definitely stay at the Waldorf towers the next time I visit Miami.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing.

Posted 27-Jun-2015
Great Hotel, location, the staff is amazing, friendly and helpful. Great time.
5 out of 5
Recommended
for Everyone
by A verified traveller from A

Great staff, really enjoyed the stay!

Posted 10-Jun-2015
Location is in the center of everything. The staff was outstanding. The hotel management was really great and accommodating in every possible way. Would absolutely stay here again.