Ratings based on 178 Verified Reviews

3.8 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Directly opposite the beach.

Posted 17-Jan-2017
Pros: Location. Staff.
Cons: The rooms are a little small, but modern and clean.
It has a great location, it has super friendly staff, they even gave us a device so we could get wifi everywhere. I would absolutely stay here again.
Comment from Hotel Management
17-Jan-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Nikki, Thank you for your feedback! I am glad you enjoyed your stay with us! We look forward to having you here with us again soon!
5out of 5
Recommended
for Everyone
by A verified traveller fromMI

Great

Posted 12-Jan-2017
It was a great location, clean, and surprisingly quiet in my room considering the all night outside noise from people in bars
Comment from Hotel Management
17-Jan-2017 by Adnan Jafarov- General Manager, Hotel Management
Dear EF! We appreciate you rating us 5 out of 5! Hope you will join us soon in Miami!
3out of 5
Recommended
for Everyone
by A verified traveller

Nice location but careless house keeping

Posted 4-Jan-2017
The hotel is right by the beach on Ocean Drive. However, the house keeping is done carelessly. They definitely did not change the bed sheet. We literally found sand and the same marks on the sheet everyday!
Comment from Hotel Management
17-Jan-2017 by Adnan Jafarov - General Manager, Hotel Management
I am so sorry to hear about your less than perfect experience with us! It seems like there was miscommunication in this regards as we are usually extremely attentive to our service requests. I hope you will give us another chance to make it up to you if your travels bring you back to Miami!
2out of 5
by A verified traveller fromNJ

Posted 23-Dec-2016
Housekeeping never cleaned room which was very disappointing .. downfall when checking in front desk didn't even offer too help assist in carrying but checking out young man at front desk at 4 am was very helpful and so respectful awesome staff csr
2out of 5
by A verified traveller fromparis

Hôtel très central mais trop bruyant

Posted 9-Dec-2016
Pros: La déco
Cons: L'insonorisation
Location: Quartier des plus animés de Miami Beach mais très populaire
Hôtel au cœur de Miami Beach très bien décoré. Néanmoins la chambre était très mal insonorisée, nous avons très mal dormi à cause des Klaxons , de la musique ou encore de cris extérieurs.
Comment from Hotel Management
11-Dec-2016 by Daniel Mayer, Hotel Management
Hi, Thanks for your honest review. We try to let our guests know that when they book at our hotel, it maybe noisy, even though we actually use double pane windows for soundproofing. I am sorry you were not able to sleep well do to our high energy location. Perhaps our sister property, the Room Mate Lord Balfour, is a better location for you. Fee free to reach out to us so we can make this right.
5out of 5
Recommended
for Everyone
by A verified traveller fromCanada

Very cool art deco hotel, but updated rooms inside

Posted 26-Nov-2016
Pros: Great location!
Cons: nothing.
Location: beaches, shopping
Room was very clean & quiet. Staff was friendly & helpful.
Comment from Hotel Management
9-Dec-2016 by Daniel Mayer, Hotel Management
Hi Rick!, Thanks for your amazing review! it was our pleasure serving you and we hope you can return soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Perfektes Hotel direkt am OceanDrive

Posted 20-Nov-2016
Hotel ist gut Aussstattung etwas betagt Preis typisch Ocean Drive
Comment from Hotel Management
11-Dec-2016 by Daniel Mayer, Hotel Management
Danke!
4out of 5
Recommended
for Everyone
by A verified traveller

Top Lage, schönes Zimmer, alles wie beschrieben

Posted 16-Nov-2016
Pros: Die Lage direkt am Ocean Drive / Strand. Hotelzimmer klein aber sonst genau wie dargestellt. Schönes Bad mit großer Dusche.
Cons: Zimmer sind klein, aber das war uns ja bekannt. Kühlschrank (wie auch in den meisten Zimmern in USA) recht laut. Wir hatten ein Zimmer seitlich zum Hof, man hörte die Klimaanlage vom Nachbarhotel doch sehr deutlich.
Location: Direkt am Ocean Drive. Sonnenaufgänge am Strand, man kann eigentlich alles in South Beach fußläufig erreichen.
Comment from Hotel Management
9-Dec-2016 by Daniel Mayer, Hotel Management
Thanks for your review! We ar glad you enjoyed our location. We hope you can come back soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Wir kommen wieder!

Posted 13-Nov-2016
Pros: Das gesamte Personal ist besonders hervorzuheben!
Location: Das Hotel befindet sich direkt am Ocean Drive, zwischen 8th and 9th und man kann in der Nähe ALLES unternehmen was das Herz begehrt!
Wir waren sehr zufrieden, das gesamte Paket stimmt. Die Lage ist perfekt, die Zimmer und Bäder sind modern, gross und sauber. Frühstück ist sehr lecker. Günstiges Parkhaus gleich um die Ecke (7th between Collins/Washington). Wer sich ein bisschen auskennt braucht dort kein Auto und hat fussläufig die besten Lokalitäten für jeden Geldbeutel!
Comment from Hotel Management
9-Dec-2016 by Daniel Mayer, Hotel Management
Thank you so much for your wonderful review! it was our pleasure serving you and we hope you can return soon!
5out of 5
Recommended
for Everyone
by A verified traveller fromMiami, FL

Spent an awesome night at the hotel

Posted 10-Nov-2016
Location: Right on Ocean Drive. Everything is around you. The show and drinks at Mangos were great and Maxines Bistro on 17 street has really good food.
Room was super clean and modern. Hotel Staff was great. The bed was super comfortable. My wife and I slept like babies. You don't hear any noise from the outside. We had a great stay! Best kept secret on South Beach. Loved staying here. Will recommend to friends and will definitely be back!
Comment from Hotel Management
25-Nov-2016 by Daniel, Hotel Management
Wow! Thanks so much Fernando! We hope to see you and your wife again soon!