Ratings based on 693 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromjersey

Wonderful hotel close to everything. Great staff.

Posted 25-Feb-2017
Hotel was great staff helped us find things to do. Glad we stayed here. Will definitely recommend.
5out of 5
Recommended
for Everyone
by A verified traveller

Great choice

Posted 24-Feb-2017
Really nice hotel and the staff were very friendly
3out of 5
by A verified traveller

Noisy!

Posted 19-Feb-2017
My room had windows to the street and an alley with view of liquor store, homeless man and 8 a.m. wake up call by truck noise and construction outside my window for a good hour or more. This was a Saturday morning. Don't stay here if you want any quiet. Can't beat convince to beach. Day time was much quieter.
Comment from Hotel Management
23-Feb-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Bes, I am sorry for your less than perfect stay with us! This is not the experience we envision for our guests, I hope there will be a chance for us to make it up to you and I will look forward hearing back from you.
2out of 5
by A verified traveller

Posted 15-Feb-2017
We stayed in the hotel for 5 days and only 2 out of 5 our room being cleaned. I don't think out bed was changed too. Moreover, the fridge was very very noise through the night. Overall we had a good time, the hotel is nice and the restaurant is good too. Location is perfect thou.
Comment from Hotel Management
17-Feb-2017 by Adnan Jafarov - General Manager, Hotel Management
Hi, I am sorry to read about your less than perfect experience with us. Being a green hotel, we do change linen every 2 days, unless our guests request otherwise. Sorry for not informing you ahead of time. Regarding the fridges, this is something we will definitely look into!
4out of 5
Recommended
for Everyone
by A verified traveller fromCalifornia

Cute hotel in the heart of South Beach

Posted 13-Feb-2017
It was an excellent location! The staff was extremely friendly & professional. The only thing I was displeased about is when I arrived a little early after docking from a cruise, the room took FOREVER to get ready. But overall, service & location was excellent!!
Comment from Hotel Management
15-Feb-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Chrystal, Thank you so much for this wonderful review! Sorry for room being delayed , I can understand how early arriving guests after cruise want to get in , take a shower and just relax! Hope to see you again with us soon!
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 11-Feb-2017
The hotel is very chic. The hotel staff was very accommodating to our needs and wants. Desi the manager always had us laughing every time he saw us. The hotel is right across from the beach and right in the middle of everything, would definitely stay again.
Comment from Hotel Management
15-Feb-2017 by Adnan Jafarov - General Manager, Hotel Management
Thanks for nice comment! Desi is indeed an extremely cheerful person , just what we need everyday! :) Please come back soon!
5out of 5
Recommended
for Everyone
by A verified traveller fromNew Jersey

Nice hotel close to the beach

Posted 10-Feb-2017
The staff At this hotel was so warm and welcoming!!! Especially Barbara and the young man. They made you comfortable from before check in to after check in. The food and drink on site was fabulous!!!
Comment from Hotel Management
15-Feb-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Chealsea, Our staff is our biggest asset! This is why it makes me feel especially proud to see their names mentioned. We look forward to greeting you here again!
4out of 5
Recommended
for Couples
by A verified traveller fromDortmund

Für unseren 15-tägigen Aufenthalt ein tolles Hotel

Posted 1-Feb-2017
Pros: Das die Klimaanlage auszuschalten war. Die Matratzen des Bettes waren sehr bequem.
Cons: Mehr Kleiderbügel in den Schrank hängen :-).
Location: Das Hotel befindet sich direkt am Ocean Drive. Der Strand ist in unmittelbarer Nähe, mit einem tollen Sonnenaufgang!
Wir waren 15 Nächte im Room Mate Waldorf Hotel in Miami South Beach. Es hat uns sehr gut gefallen. Das Zimmer war gut eingerichtet und sehr sauber und wurde jeden Tag gereinigt. Der Empfang nach der Anreise an der Rezeption war sehr freundlich uns informativ. Erfreut waren wir darüber, dass sich die Klimaanlage im Zimmer ausschalten lies. Eine kleine Kritik ist der sehr kleine Schrank. Besonders zu erwähnen ist die freundliche Hilfe und Unterstützung von den Empfangsmitarbeitern Alexander und Barbara. Beide haben uns bei einem Telefonat sehr geholfen, da unsere Sprachkenntnisse nicht ausreichend waren.
Comment from Hotel Management
15-Feb-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Bodo, It was our pleasure having you with us for 2 weeks! Happy to see that you felt comfortable and enjoyed it. I will relay your compliments to Barbara and Alex!
4out of 5
Recommended
for Everyone
by A verified traveller

Directly opposite the beach.

Posted 17-Jan-2017
Pros: Location. Staff.
Cons: The rooms are a little small, but modern and clean.
It has a great location, it has super friendly staff, they even gave us a device so we could get wifi everywhere. I would absolutely stay here again.
Comment from Hotel Management
17-Jan-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Nikki, Thank you for your feedback! I am glad you enjoyed your stay with us! We look forward to having you here with us again soon!
5out of 5
Recommended
for Everyone
by A verified traveller fromMI

Great

Posted 12-Jan-2017
It was a great location, clean, and surprisingly quiet in my room considering the all night outside noise from people in bars
Comment from Hotel Management
17-Jan-2017 by Adnan Jafarov- General Manager, Hotel Management
Dear EF! We appreciate you rating us 5 out of 5! Hope you will join us soon in Miami!