Ratings based on 741 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from new york new york.

will definitely go again.

Posted 21-Jul-2017
Pros: cleanliness.
Cons: please do something about that rug in the elevator.
Location: location was good but to many people ,nothing to do near by just a lot restaurant and you can catch a sight seeing bus around Miami.
Love everything about this hotel but the elevator carpet needed cleaning once you step in the elevator it smell dirty and musty and the carpet look dirt too love that it was next to all restaurants and beach was right across the street hotel staff were very nice will stay again but only if they clean that rug!
4 out of 5
Recommended
for Everyone
by A verified traveller from Bronx, NY

Great, affordable hotel

Posted 15-Jul-2017
Pros: It was very clean
Cons: We had a minor issue with our room key not working one night and had to wait for someone to come fix it, but it wasnt that long of a wait.
It was clean, the staff was very helpful, and it wasn't as noisy as everyone says it is. Its conveniently located near everything. The rooms were a bit small but it made the stay feel cozy. I would come back again.
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Excellent location on ocean dr

Posted 15-Jul-2017
Great hotel and right on ocean drive. It's easy access to the beach and the hotel provides free beach towels which was nice. The hotel itself is nice and clean with excellent customer service. Just wish we could've had a view of the ocean, we had a view of an apartment building into someone's living room. But the room itself was perfect. The restaurant is great. Had drinks there, highly recommend Mariana at the restaurant. She was awesome. It's easy access to walk around and Collins and other restaurants are walking distance. Great location and price.
Comment from Hotel Management
15-Jul-2017 by Eric J. , Hotel Management
Dear Violeta, thank you for your review, your opinion is highly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveller from Paducah, KY

Great Staff

Posted 13-Jul-2017
Pros: Location and staff
Cons: Put the washcloths in the rooms each day.
Location: The beach is directly across the street. There are great clubs on the same strip as the hotel and great places to shop are on the next street over.
I loved the staff. Everyone was very helpful, especially Juan at the front desk. He told us about tours and other areas of interest for tourists. This hotel is directly across the street from the beach. The only downside was that we had to go to the front desk for washcloths each day. Loved Icon, the restaurant at the hotel. For excellent service ask for Michael.
Comment from Hotel Management
15-Jul-2017 by Eric J. , Hotel Management
Dear Deanna. Thank you for sharing your experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Beautiful Boutique Hotel

Posted 7-Jul-2017
Fantastic room with beautiful, stylish decor. The Hotel is a rock's throw from the beach and in a great location. We had a great stay there.
3 out of 5
by A verified traveller

Jus ok

Posted 24-Jun-2017
Very small room,,,,, housekeeping was mediocre,,,, food was just ok.
Comment from Hotel Management
1-Jul-2017 by Adnan Jafarov - General Manager, Hotel Management
Hi, Sorry to hear about your less than perfect experience with us. I would love to hear more details so we can address it within our team. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Jun-2017
I really enjoyed my stay but I wish we had more face towels to use but other than that. Very polite & well cleaned.
Comment from Hotel Management
8-Jun-2017 by Adnan Jafarov - General Manager, Hotel Management
Thank you for your review! When guests request additional amenities , we are more than happy to provide. Not sure what happened in this particular case, but I will definitely look into it with my team.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Jun-2017
This hotel was a great experience. Its in the center of everything, right across from the beach and was very helpful with different experiences. I would definitely recommend this hotel to anyone who is looking for some fun and doesn't mind the noise!
Comment from Hotel Management
6-Jun-2017 by Adnan Jafarov - General Manager, Hotel Management
What a glowing review! Thank you very much, hope to see you with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller from NY

Posted 29-May-2017
Beautiful view/beach, great staff, great location and restaurant, lovely pool - rooms need major updating and some hallways look delapidated.
Comment from Hotel Management
8-Jun-2017 by Adnan Jafarov - General Manager, Hotel Management
Hello! Thank you for your feedback! I was surprised to read about the room and hallway conditions , as we are diligently maintain our rooms in high standards and conduct quality inspections on a weekly basis. If there are more details that you can share, I would love to hear so we can address it properly. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveller from Harlem, New York

Steps Away From The Beach

Posted 28-May-2017
Hotel staff was extremely polite, beyond helpful and very knowledgeable about South Beach. Only issue and that's me having to find something to pick at, is that the room was very small and so was the elevator. Beds were kinda low to the ground as well but other than that, I can easily stay here again. Room was very clean which means more to me than anything else.
Comment from Hotel Management
6-Jun-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Tyson, thank you for nice words and your feedback. I understand your size comments, as Art Deco buildings tend to be on a cozy side. We do have some deluxe rooms that are slightly larger and we hope to accommodate you in one of those next time!