Terrace/patio

Reviews of Residence Inn by Marriott Miami Airport

3 out of 5
Residence Inn by Marriott Miami Airport
1201 NW 42nd Avenue, Miami, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 762 reviews" "
Rating 8 - Good. 221 out of 762 reviews" "
Rating 6 - Okay. 49 out of 762 reviews" "
Rating 4 - Poor. 12 out of 762 reviews" "
Rating 2 - Terrible. 19 out of 762 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Millicent, Willemstad

Disliked: Cleanliness, staff & service, property conditions & facilities
Has my reservation made by Expedia with confirmation number, but they say I had no reservation and the hotel was sold out. Disgusting
Stayed 1 night in Feb 2024
Response from Dual General Manager on Mar 25, 2024
Dear Millicent, Thank you for choosing to stay with us and taking the time to evaluate your experience. We would like to apologize for the issues you had with your reservation, and we can understand the frustration this caused. Since you have made your reservation through third-party websites, we request that you reach out to them directly for any issues with your reservation. We strive to provide a memorable visit to all our guests; therefore, we regret that this was not your experience. We hope you will revisit us so we can deliver you a seamless visit. Safe travels.Doris DiazDual General Manager

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff
Stayed 1 night in Mar 2024
Response from Dual General Manager on Mar 7, 2024
Dear Jody, Thank you for taking the time to review your stay at the Residence Inn Miami Airport. We especially want to thank you for acknowledging our professional, friendly staff. Our goal is to provide a great experience for all of our guests, and we are delighted to know that our clean facilities enhanced your time with us. We appreciate your business and look forward to your next visit. Doris Diaz,Dual General Manager

10/10 Excellent

Naama

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2024
Response from Dual General Manager on Feb 25, 2024
Dear Naama, Thank you for sharing your experience online so future guests can see what makes our hotel special. We are so glad you loved our location! We are delighted your trip was a total success, and everyone had a great time! Again, thanks so much for your positive feedback. We look forward to your next stay at the Residence Inn Miami Airport.Doris DiazDual General Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Dual General Manager on Feb 23, 2024
Dear William, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Residence Inn Miami Airport.Doris DiazDual General Manager

10/10 Excellent

Mary Lynn

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Dual General Manager on Feb 12, 2024
Dear Mary Lynn, On behalf of our team at Residence Inn Miami Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Miami.Doris Diaz,Dual General Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed on the front end of a cruise for one night. Food within walking distance and at the multiple Marriott hotels on site.
Stayed 1 night in Jan 2024
Response from Dual General Manager on Feb 4, 2024
Dear Jeff, We appreciate your fantastic review of the Residence Inn Miami Airport. We are delighted our location near various dining options, and only a short ride to the cruise port was perfect for your travel plans. It was our pleasure having you as a guest, and we look forward to your next visit with us.Doris DiazDual General Manager

10/10 Excellent

Guy Raymond

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great except for a waiter in Cane Fire restaurant with an attitude.
Stayed 1 night in Jan 2024
Response from Dual General Manager on Feb 2, 2024
Dear M. Raymond, Thank you for your review with regard to your stay at Residence Inn Miami Airport. We are glad to know you had an enjoyable experience overall; however, we are sorry for the unpleasant encounter you had with one of our associates. We will follow up on your comments with the appropriate individual to ensure we are well-poised to serve you better. We appreciate your feedback and hope to see you again on your future visit to the area.Doris Diaz,Dual General Manager

10/10 Excellent

Colleen, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe, clean, quiet
Stayed 1 night in Jan 2024
Response from Dual General Manager on Jan 27, 2024
Dear Colleen, Thank you for your review regarding your stay at the Residence Inn Miami Airport. We are pleased you enjoyed our relaxing accommodations. It was a pleasure hosting you, and we hope you will make us your home away from home whenever you are in Miami.Doris DiazDual General Manager

2/10 Terrible

Shon

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from GENERAL MANAGER on Jan 22, 2024
Dear Shon, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Doris Diaz,Dual General Manager

10/10 Excellent

sarah

Stayed 1 night in Jan 2024
Response from Dual General Manager on Jan 14, 2024
Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Miami Airport; we hope to see you again soon. Doris DiazDual General Manager

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Didn't like the fact that breakfast service finished at 9.00 am and we were not informed. In fact the television info said the busy time was 8.00-9.00 am, no note that service finished at 9.00 am,
Stayed 1 night in Jan 2024
Response from Dual General Manager on Jan 18, 2024
Dear Philip, Thank you for taking the time to post this review of your stay at the Residence Inn Miami Airport. We genuinely regret the lack of information you received regarding the breakfast and the inconvenience this caused. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope the rest of your stay was enjoyable and that we will have the pleasure of welcoming you again to the hotel. Doris DiazDual General Manager

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miami Pre-Cruise Trip
Very clean and well deaigned studio suites. Walking distance to several restaurants and even movie theatre. Would atay again.
Stayed 1 night in Jan 2024
Response from Dual General Manager on Jan 10, 2024
Dear Carol, We are thrilled to hear that you thoroughly enjoyed our well-appointed suite and appreciated our ideal location! Your delight in the ease of access to nearby attractions brings us great joy. Thank you for taking the time to share your positive experience online, allowing future guests to discover what makes our hotel special. We look forward to welcoming you back for your next stay at the Residence Inn Miami Airport and hope that you enjoyed your Miami Cruise Trip. Until then, we wish you safe travels!Doris DiazDual General Manager

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dual General Manager on Dec 27, 2023
Dear Mitchell, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Miami Airport, and we look forward to welcoming you back soon.Doris DiazDual General Manager

8/10 Good

Yvette Marie, Sherwood Park

Travelled with family, Travelled with group
Liked: Amenities
Front desk clerk very friendly and efficient. Check in was seamless.
Stayed 1 night in Dec 2023
Response from Dual General Manager on Dec 24, 2023
Dear Guest, Thank you so much for this great review of your recent stay. We are glad that everything went great during your visit and that our front desk associates have made a memorable experience. Thank you again for recognizing our devoted staff, as they truly love to deliver exceptional hospitality to each and every guest. We look forward to welcoming you back to Residence Inn Miami Airport.Doris Diaz

10/10 Excellent

Jorge Alberto Martinez

Stayed 4 nights in Nov 2023
Response from Dual General Manager on Dec 10, 2023
Dear Jorge, Thank you for choosing Residence Inn Miami Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Doris DiazDual General Manager

10/10 Excellent

Francine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport Shuttles every 15minutes
Stayed 4 nights in Oct 2023
Response from Dual General Manager on Nov 4, 2023
Dear Francine, We appreciate your fantastic review of the Residence Inn Miami Airport! We are delighted our location near the airport and the amenities we offer are ideal for relaxing between your vacation destinations. It was our pleasure having you as a guest, and we look forward to your next visit with us.Doris Diaz

8/10 Good

Anthony, Pinehurst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from the airport. Good conference facilities.
Stayed 2 nights in Sep 2023
Response from Dual General Manager on Nov 3, 2023
Dear Anthony, Thank you for choosing our hotel while you were in Miami for business. We are delighted to read our location was perfect for your travel plans and our hotel provided all the conference amenities you needed. It was a pleasure hosting your visit, and we look forward to welcoming you back to Residence Inn Miami Airport.Doris DiazDual General Manager

6/10 Okay

Kade Gerard

Liked: Amenities, property conditions & facilities
It was one of the best shuttle services that I have ever experienced. The room was spacious, and the kitchen amenities were good. Great bathroom products, and breakfast was always on time. The gym was adequate and always had fresh towels and cleaning wipes, not to mention functional equipment. However, I do have some complaints. The headboard and its lights were very dusty. The bed was too soft, with a huge sink across the middle of the bed, which I told housekeeping. Nothing was done about it. Being charged for shipping and handling of delivered packages is a complete rip-off, especially inquiring about it beforehand and being told "at no charge". Moreover, having to request the front desk to inquire about my packages every time at the security checkpoint, which takes at least 20 minutes, and have them delivered from the security locker to my room. This was completely frustrating because the room number was on all packages, and why does the security keep it until the customer requests it knowing that after 48 hours of holding, it incurs a fine? That was an upsetting ordeal.
Stayed 21 nights in Oct 2023
Response from Dual General Manager on Nov 2, 2023
Dear Mr. Gerard, Thank you for your recent stay at our hotel. We genuinely apologize for the issues you outlined with your room and that we did not resolve this to your satisfaction. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We are also sorry for any miscommunication regarding your packages. We certainly understand your disappointment and the frustration you must have felt. On the positive side, we appreciate you mentioning our excellent shuttle service and well-maintained fitness center. We hope you will return the next time your travels bring you this way.Doris DiazDual General Manager

10/10 Excellent

Dionne

Stayed 5 nights in Aug 2023
Response from Dual General Manager on Oct 16, 2023
Dear Donnie, Thank you for the perfect rating! We hope you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Residence Inn Miami Airport and we look forward to welcoming you back soon.Doris DiazDual General Manager

8/10 Good

Luiz C

Stayed 6 nights in Sep 2023
Response from Dual General Manager on Oct 5, 2023
Dear Guest, Thank you for choosing Residence Inn Miami Airport and for your nice rating. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Doris DiazDual General Manager

10/10 Excellent

miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A plus
Stayed 1 night in Sep 2023
Response from Dual General Manager on Sep 25, 2023
Dear M. Angel, Thank you for taking the time to post this wonderful review of your stay at the Residence Inn Miami Airport. We appreciate the feedback and are thrilled our accommodations, facilities, and complimentary amenities exceeded your expectations! Should your travels bring you back to the area, we look forward to having the pleasure of welcoming you again soon.Doris DiazDual General Manager

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dual General Manager on Sep 23, 2023
Dear Guillermo, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Miami Airport, and we look forward to welcoming you back soon.Doris DiazDual General Manager

6/10 Okay

christian dexter, Scarborough

Business traveller
Liked: Cleanliness, staff & service
Room was nice but AC unit was very loud
Stayed 2 nights in Sep 2023
Response from Dual General Manager on Sep 22, 2023
Dear Mr. Dexter, Thank you for choosing us and for your candid feedback. While you appreciated our accommodations, we sincerely apologize for the issues you encountered during your stay with air conditioning. We will address this appropriately, and we want to thank you again for your patience. We hope to have the opportunity to welcome you again soon.Doris DiazDual General Manager

8/10 Good

Anthony, Pinehurst

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good restaurants. Mia’s is excellent.
Stayed 2 nights in Sep 2023
Response from Dual General Manager on Sep 20, 2023
Dear Anthony, Thank you for taking the time to post this wonderful review of your stay at the Residence Inn Miami Airport. We appreciate the feedback and are thrilled that you had a great time at Mia's Pantry. Should your travels bring you back to the area, we look forward to having the pleasure of welcoming you again to the hotel. Doris DiazDual General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Dual General Manager on Sep 9, 2023
Dear Michael, Thank you for being our guest at Residence Inn Miami Airport. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Doris DiazDual General Manager

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, helpful and very friendly. The are was easy access to a lot food etc. Shuttle service was amazingly at 5 am , so I was able to get to airport in a timely manner for free. I definitely 💯 will have this as my Miami hotel for any future trips and I travel a lot. Thanks for making the end of my journey easy and comfortable.
Stayed 1 night in Sep 2023
Response from Dual General Manager on Sep 6, 2023
Dear Loretta, Thank you for choosing Residence Inn Miami Airport and for your high rating. We are glad that you enjoyed our location, shuttle service and our friendly associates. We appreciate you saying we will now be your hotel of choice anytime you are in the area! Doris DiazDual General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean.
Stayed 1 night in Sep 2023
Response from Dual General Manager on Sep 6, 2023
Dear Guest, Thank you for taking the time to post this wonderful review of your stay at the Residence Inn Miami Airport. We appreciate the feedback and are thrilled our spotless property and comfortable accommodations exceeded your expectations. Should your travels bring you back to the area, we look forward to having the pleasure of welcoming you again to the hotel. Doris DiazDual General Manager

10/10 Excellent

SUMATHI

Travelled with family
Liked: Amenities
Charged parking fee
Stayed 3 nights in Aug 2023
Response from Dual General Manager on Aug 21, 2023
Dear Sumathi, Thank you for choosing Residence Inn Miami Airport and sharing your experience. We are pleased you enjoyed your stay overall; however, we regret your disappointment with the parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future.Doris DiazDual General Manager

10/10 Excellent

Sabrina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick stop in Miami and this hotel was perfect. It was very affordable , especially compared to a lot of other hotels, and it exceeded my expectations. The rooms were clean, equipped with a kitchen and very spacious, and the breakfast had a great selection. The entire building smelled clean when you walked in! The staff was very friendly and helpful.
Stayed 1 night in Aug 2023
Response from Dual General Manager on Aug 19, 2023
Dear Sabrina, Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks, most notably about our fully-equipped suit and devoted staff. Thank you for choosing Residence Inn Miami Airport. We look forward to having the opportunity to welcome you back soon.Doris DiazDual General Manager

10/10 Excellent

Luis

Stayed 1 night in Aug 2023
Response from Dual General Manager on Sep 4, 2023
Dear Luis,It was a pleasure receiving your fantastic rating for Residence Inn by Marriott Miami Airport. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Doris DiazDual General Manager

8/10 Good

Adam

Stayed 2 nights in Aug 2023
Response from Dual General Manager on Sep 1, 2023
Dear Adam, Thank you for rating your experience at the Residence Inn Miami Airport.. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Doris DiazDual General Manager

10/10 Excellent

Vivienne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 properties on 1 compound. So we had easy access to facilities in the other Marriotts right next door. My room far exceeded my expectations. I slept like a baby. The mattress was so comfortable. I utterly loved the 360 degree swivel TV stand. Fantastic. I intend to return, and soon.
Stayed 1 night in Aug 2023
Response from Dual General Manager on Aug 10, 2023
Dear Vivienne, Thank you for evaluating your stay at Residence Inn Miami Airport. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our well-furnished accommodations and amenities. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to visit us soon.Doris Diaz,Dual General Manager

10/10 Excellent

Anabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to stay!
Stayed 2 nights in Aug 2023
Response from Dual General Manager on Aug 10, 2023
Dear Anabelle, We are so glad you loved our location! We are delighted your trip was a total success, and our ideal location made it so memorable. Thank you for sharing your experience online so future guests can see what makes our hotel special. We look forward to your next stay at the Residence Inn Miami Airport.Doris Diaz,Dual General Manager

10/10 Excellent

Zelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
My stepdaughter is in a wheelchair and at 5am the hotel shuttle driver called Aldo said no I am getting the wheelchair accessible bus for you - just wait 5 minutes. He was so helpful and kind to us and without us even asking! Aldo made our stay memorable. Driver previous day was equally nice and helpful! Clean and neat and very thankful for your hotel.
Stayed 1 night in Aug 2023
Response from GENERAL MANAGER on Aug 5, 2023
Dear Zelda, Thank you for taking the time to review your stay at the Residence Inn Miami Airport. We especially want to thank you again for acknowledging our professional, friendly valet associate, Aldo. Our goal is to provide a great experience for all of our guests. We appreciate your business and look forward to your next visit. Doris Diaz,Dual General Manager

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jul 2023
Response from Dual General Manager on Jul 28, 2023
Dear Pamela, Thank you for choosing Residence Inn Miami Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again for taking time out of your day to recognize our efforts, and we look forward to seeing you again soon.Doris DiazDual General Manager

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful 😍
Stayed 2 nights in Jul 2023
Response from Dual General Manager on Jul 26, 2023
Dear Noemi, Thank you for your outstanding feedback. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Residence Inn Miami Airport.Doris DiazDual General Manager

2/10 Terrible

mark

Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Dual General Manager on Jul 26, 2023
Dear Mark, Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize if we fell short in your case. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay. Doris DiazDual General Manager

6/10 Okay

Regina, Lexington

Stayed 1 night in Jul 2023
Response from GENERAL MANAGER on Aug 5, 2023
Dear Regina, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations and disappointed you. We hope to have another opportunity to welcome you back again.Doris Diaz,Dual General Manager

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Nice to have breakfast included before catching our flight.
Stayed 1 night in Jul 2023
Response from Dual General Manager on Jul 7, 2023
Dear Julie, Thank you for staying with us and for your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our breakfast offerings. We look forward to being your first choice every time you are in the area. Doris Diaz Dual General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice breakfast, friendly employees, clean. The pool and gym were also both nice - both are located at the two neighboring Marriott properties (very short walk).
Stayed 3 nights in Jun 2023
Response from Dual General Manager on Jun 26, 2023
Dear Guest,Thank you for taking the time to post this wonderful review of your stay at the Residence Inn Miami Airport. We appreciate the feedback and are thrilled our accommodations, facilities, and complimentary amenities exceeded your expectations! Should your travels bring you back to the area, we hope we will have the pleasure of welcoming you again to the hotel. Doris DiazDual General Manager

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Dual General Manager on Jun 23, 2023
Dear Stuart, Thank you for choosing the Residence Inn Miami Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Doris DiazDual General Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Dual General Manager on Jun 15, 2023
Dear Daniel, Thank you for the perfect rating of your time at Residence Inn Miami Airport. It is always a pleasure to see our guests enjoy everything we offer. We look forward to your return whenever you revisit the area.Doris DiazDual General Manager

10/10 Excellent

DAMIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay
Stayed 2 nights in Jun 2023
Response from Dual General Manager on Jun 13, 2023
Dear Damian, Thank you for taking the time to review your stay at the Residence Inn Miami Airport. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Doris DiazDual General Manager

10/10 Excellent

Milton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Jun 2023
Response from Dual General Manager on Jun 13, 2023
Dear Milton, Thank you for taking the time to post this wonderful review of your stay at the Residence Inn Miami Airport. We appreciate the feedback and are thrilled our accommodations, facilities, and complimentary amenities exceeded your expectations! Should your travels bring you back to the area, we hope we will have the pleasure of welcoming you again to the hotel. Doris DiazDual General Manager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Dual General Manager on Jun 8, 2023
Dear David, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Residence Inn Miami Airport look forward to your next visit.Doris Diaz,Dual General Manager

10/10 Excellent

Capri

Stayed 1 night in Jun 2023
Response from Dual General Manager on Jun 24, 2023
Dear Capri, Thank you for rating your stay at the Residence Inn Miami Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Doris DiazDual General Manager

10/10 Excellent

Michel

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Dual General Manager on Jun 8, 2023
Dear Michel, Thank you for rating your stay at Residence Inn Miami Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Doris Diaz,Dual General Manager

8/10 Good

Laree

Stayed 2 nights in May 2023
Response from Dual General Manager on Jun 1, 2023
Dear Laree, We are delighted you had a great stay at Residence Inn Miami Airport. Thank you for the kind rating, and we look forward to hosting you again soon.Doris Diaz,Dual General Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Dual General Manager on May 29, 2023
Dear Deborah,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Residence Inn by Marriott Miami Airport, and we look forward to welcoming you again soon.Doris DiazDual General Manager

6/10 Okay

Steven

Stayed 1 night in May 2023
Response from Dual General Manager on May 29, 2023
Dear Steven,Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests.Doris DiazDual General Manager