Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers

Reviews of Hotolos Hollywood

3 out of 5
Hotolos Hollywood
2520 Stirling Road, Hollywood, FL

Reviews

4.6
Rating 10 - Excellent. 83 out of 589 reviews" "
Rating 8 - Good. 47 out of 589 reviews" "
Rating 6 - Okay. 81 out of 589 reviews" "
Rating 4 - Poor. 91 out of 589 reviews" "
Rating 2 - Terrible. 287 out of 589 reviews" "

4.6/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Disliked: Amenities, property conditions & facilities
The room smelled like ammonia with the air conditioner on. The walls were bruised. The bathroom ceiling had mold. The mini fridge and microwave were cheap. There was no phone in the room to even call the front desk. You can hear footsteps a little and chairs moving on the floor in the room above you. The toilet was clean. The bathroom sink was clean. The bed was clean. The floor was clean. The TV was decent with limited channels ( there was blank channels in between switching). The best part of the whole experience was the hot water from the shower. All in all I won't stay here again. Only worth it for a very quick stay. You get what you pay for I guess.
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 28, 2024
I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team.

6/10 Okay

William

Good job
Stayed 4 nights in Mar 2024
Response from Brandon V on Mar 28, 2024
Thank you for the feedback about your recent stay.

4/10 Poor

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 28, 2024
Thank you for the feedback about your recent stay.

2/10 Terrible

Manish

Disliked: Cleanliness, property conditions & facilities
Missing blanket, broken mirror, TV not working, bathroom had previous guests soap and shaving blade as is. Bathroom wasn’t cleaned thoroughly.
Stayed 3 nights in Mar 2024
Response from Brandon V on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Natacha

Disliked: Property conditions & facilities
Very dirty !!
Stayed 2 nights in Mar 2024
Response from Brandon V on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

8/10 Good

Pervis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Brandon V on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Kristy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was disgusting. Their was mud all over the floor. The bathroom had hair in the tubs, dirt on the walls and you can tell it wasnt clean. I couldnt ecen shower there. The room smelled really bad. The beds were dirty. It was the worst room i ever stayed in and i will never go back there.
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Brishti

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Craig

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a room on Expedia and then when we showed up the hotel staff claimed that they did not have a reservation for us. After several HOURS of calling Expedia and trying to work it out the hotel offered us their “last” room at an inflated price. This hotel is disgusting and I’m sure we were not the first or the last customer that they have treated this way. Stay away from this place!
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 28, 2024
Thank you for taking a moment to share your experience.

2/10 Terrible

Alberto

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in poor condition and lacks amenities. Housekeeping has not been done and the surrounding area is unpleasant. I suggest finding alternative accommodations.
Stayed 3 nights in Mar 2024
Response from Brandon V on Mar 19, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I will address your feedback directly with our team.

10/10 Excellent

Kylan

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 19, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback

2/10 Terrible

kamal

Disliked: Cleanliness, staff & service
It isn’t clean property. We have to ask for the stuff many times to get done. I will never go again. However nice staff overall
Stayed 7 nights in Mar 2024
Response from Brandon V on Mar 19, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I will address your feedback directly with our team.

6/10 Okay

Nicholas

Travelled with partner
Disliked: Staff & service
Place was decent for the price but nobody answers the phone for after hours check in or check out.
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 19, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I will address your feedback directly with our team.

2/10 Terrible

Phuong

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 19, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tons of people hanging outside the doors being loud. I was told to punch check and I would have a king bed and got two extra large twin beds. Looks like the door was kicked in on one side and the security door was broken. I am not happy whatsoever.
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 Terrible

Adebayo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife checked in only to find a roach infested room! We literally had roaches crawling out of our pillowcases. Then to make matters worse we initially booked the room for four days. They charged us for the first day and we weren’t even there two minutes. We ended up having to sleep in the car the first night because we could not find a hotel and management and staff. There were very unresponsive and very rude about giving us a full refund.
Stayed 3 nights in Mar 2024
Response from Brandon on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

6/10 Okay

Edith

Stayed 2 nights in Mar 2024
Response from Brandon on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Had to go back to the desk 3 times to get a key to work on my room. Ended up telling me the wrong room. Wasted an hour of my time walking in circles. Staff was great trying to figure it out! Just annoying.
Stayed 1 night in Mar 2024
Response from Brandon on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 Terrible

Marimba

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely unkempt and has thugs hanging around and on the property. The pictures are inaccurate. DO NOT STAY HERE!
Stayed 3 nights in Mar 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 Terrible

Jonyetta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was ok
Stayed 3 nights in Mar 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Yanira

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The shopping area was ok but the hotel is not the same look online
Stayed 3 nights in Mar 2024
Response from Brandon on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

6/10 Okay

christine

Liked: Staff & service
Quick stay
Stayed 1 night in Feb 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

10/10 Excellent

Joseph

Travelled with family
Liked: Staff & service
The staff was very kind an accommodating
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback.

2/10 Terrible

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the property was clean it was extremeky run down. The water faucet ran all night. We couldn't turn it off completely. The blow dryer didnt work and the people above us were having sex. Thankfully, it was quiet throughout the night. However, we heard people talking before falling aslerp at midnight. The walls are paper thing.
Stayed 1 night in Mar 2024
Response from Brandon on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback

2/10 Terrible

Pauline

Travelled with partner
Disliked: Amenities, property conditions & facilities
It’s really poor condition. No trash can in bathroom and shower wall is dirty. Sink clog
Stayed 4 nights in Feb 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

6/10 Okay

Russell

Travelled with partner
Liked: Staff & service
We did not find accomodations met our expections. We stayed here in 2020. Rooms needed upgrading tben. Doesn't appear anything significant has been done to upgrade them. No longer provide breakfast. This is something we are accustomed to in US and find convenient. Breakfast at nearby restaurant was 30.00 for 2 of us. They no longer provide shuttle to/from airport or cruise trrminal. Cab from airport was 30.00. We have cancelled our reservation afterr return from our cruise and will try out Hilton next door. Hilton provides breakfast and shuttle to/from airport. Also shuttle to/from cruise terminal at cost of 20.00 per person. Cost at Hilton is greater but we hope it will end our trip on a pleasant note.
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

6/10 Okay

Rishi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You basically get what you pay for. For ~$100 per night you get a room, with a microwave and a fridge. No kettle. The property was dated and in need of multiple repairs, cleaning and a paint job. Our room came with toiletries but no handsoap. The hairdryer didn't work, the toilet didn't refill on its own after flushing- needed manual intervention and the extractor fan didn't work. The blinds over the windows made the room look and feel very cheap. The area felt unsafe. While we escalated the concerns about the room to the staff it took 3 days of begging before we could get someone to come check- turned out there is electrical issues with the unit. The extractor was never fixed, and the toilet internals were adjusted but was still working intermittently. At night there were also questionable characters roaming around. Some guests with pets did not clean up after their dogs, so during the day you could see poop in the paths. The pool was not appealing. So what this place has going for it 1) location- it was walking distance to department stores and food places. 2) The front desk staff were courteous and also tried their best to accommodate questions and concerns, but you could see that they were limited in terms of impact.
Stayed 7 nights in Feb 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 Poor

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brandon V on Mar 16, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Julio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of this property is misleading information. The door lock was broken and it was noticeable that was broken by forcing the door, several holes on the wall inside the room, the bathroom was disgusting and mold all over. The front desk lady was very rude and not interested in help. Stay away from this place. I went to the hotel next door to find a room and i was told by front desk that happens everyday, people spends no more than one night on this Hotolos place.
Stayed 5 nights in Feb 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

10/10 Excellent

Jeremy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Brittany, Nassau

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Amenities
Check in was horrible but it wasn’t due to staff, it was due to Expedias mistake that the staff was able to rectify. The room was not as advertised on the site nor did the bathroom fixture work. A plumber was called who appeared to fix it and Just broke off the very same day. Overall let’s just say I won’t be returning.
Stayed 4 nights in Feb 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

8/10 Good

Sage

Stayed 1 night in Mar 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

4/10 Poor

Lorna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean but very run down
Stayed 2 nights in Feb 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting in my room… stains on the walls, rust coming out of almost anything metal, lamp shade and bathtub had stains too, physical condition was also fairly run down.
Stayed 1 night in Feb 2024
Response from Brandon V on Mar 7, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel.

2/10 Terrible

WILLIAM

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, this is a TERRIBLE property. Should be removed from Expedia. Room wreaked of smoke, bathroom was filthy, front desk stated “Expedia over sells rooms, you cannot have what you reserved even with a written confirmation”. Front desk would not honor the cancellation, inflicted a penalty instead. SPENT 4 MINUTES IN ROOM WITH HOUSEKEEPING MANAGER PRESENT, SHE AGREED WITH MY ASSESSMENT.
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 29, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 Terrible

Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This place is a complete dump. The toilet had a sanitized wrapper on it. When we ripped it off and opened it we found an unflushed toilet. There was hair in the sink and on the bed. The nightstand and dresser was so dusty you could write in it. You can see the light coming in from outside through the door. There's people living there with giant noisy dogs that dont stop barking. The bed was the most uncomfortable nasty thing ever. You can hear all the street traffic. Yes, its cheap. If we werent exhausted and basically napping there before catching our plane we would have glady gone next store and paid 3x the price.
Response from Brandon V on Feb 29, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 Terrible

Lauren

Travelled with family
Disliked: Amenities
It was disgusting. No hand soap. No towels. Hair all over shower. Drawers broken. Shade broken. Lock on door broken. Stains on sheets. Used condom under bed.
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 29, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team.

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water dripping in shower.,rooms smelled of smoke and weed, microwave running when walked in room, had to unplug and report. Still same way when we left without any response from management. Loud music from what looked like a drug room. There are weekly/monthly stays that draw the attention of police - constantly in parking lot at night. Live and learn - will never stay again. It is in a convent location but pay a few extra dollars to stay at other hotels down the street - trust me!!
Stayed 3 nights in Feb 2024
Response from Brandon V on Feb 29, 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. I will address your feedback directly with our team.

8/10 Good

martin

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brandon V on Feb 29, 2024
Thank you for taking the time to review your recent stay.

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 29, 2024
Thank you for taking the time to review your recent stay.

4/10 Poor

Cassie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a bed to sleep in for the kids and purely that. We checked in later so didn’t get time to see much during daytime, but in our room was enough to see. There was toothpaste and hair rubber bands on the counter from another guest before, the door extra lock part was missing, there was a cockroach on our floor (I understand to some extent those do appear in Florida). If it weren’t for having kids that needed to sleep I would have preferred to sleep in my car. The lobby itself looked nice and the staff seemed friendly.
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 29, 2024
I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team.

2/10 Terrible

Steeve

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place nasty and old
Stayed 3 nights in Feb 2024
Response from Brandon V on Feb 27, 2024
Thank you for taking the time to share your feedback

10/10 Excellent

Karla

Liked: Staff & service
Stayed 5 nights in Feb 2024
Response from Brandon V on Feb 27, 2024
Thank you for taking the time to share your feedback

8/10 Good

Courtney

Stayed 1 night in Feb 2024
Response from Brandon V on Mar 20, 2024
Thank you for taking a moment to share your experience.

6/10 Okay

Clerissa

Travelled with partner
Disliked: Property conditions & facilities
Chosen for proximity to Hard Rock Casino Seminole. Our room was as expected for the price. I recall the bedding felt like sandpaper and I felt like the facility was being used as long term housing for many families. There were no vending machines. We checked in after hours with the maintenance man who was dealing with an irritated customer when we arrived. Overall it was just ok. I probably would not stay again.
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 27, 2024
Thank you for taking the time to share your feedback.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Brandon V on Feb 27, 2024
Thank you for taking the time to share your feedback

2/10 Terrible

Caymen

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This was the worst hotel experience I have ever had. The hotel staff was terrible and the location/situation that followed after checking in was awful. They gave us a dirty, king room- once getting to the room we found out the door didn’t even latch shut so we had to wait an hour to have maintenance not be able to figure out how to fix it, and we were out a place to stay. The staff did nothing for us to help find us an alternative or give a refund. Thankfully I booked with Expedia or I wouldn’t have seen that money again. What a waste of time and money. This place is a joke.
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 27, 2024
Thank you for taking the time to share your feedback

2/10 Terrible

ANDRES

Disliked: Cleanliness, property conditions & facilities
Overall we didnt enjoy our 1 stay, we left
Stayed 1 night in Feb 2024
Response from Brandon V on Feb 29, 2024
Thank you for taking the time to review your recent stay.