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My daughter spent the night with a high fever. The next morning we tested her for Covid and the result was positive. As soon as we found out we called Expedia, who contacted the hotel and explained the situation and why we wouldn’t make it to check in. The hotel denied refund. It’s a shame, that they would rather us showing up and putting who knows how many people in peril to get infected! Will not pick your property next time visiting Miami!
The location is good and the parking as well,
I didn’t like that they charge you to park at the property.
I think parking should be free just like other hotels
Pros: near train station, good breakfast, fast food and supermarket are nearby, friendly staff, hot tub and pool
Cons: shower curtain too short to block the water, leaves a small puddle of water in the bathroom after shower, water pipes/drainage from surrounding rooms can be loud sometimes
Be aware, no free parking, Not even with a disability permit. Vending machine water bottle $3.50! They are really trying to squeeze you as a tourist even if you live in Florida. Not in walking distance to anything worthwhile.
Patricia front desk very helpful. And the rest of staff very nice. Breakfast was changed up every day a little different options. Also should have a gratuity box for breakfast crew. Who were very busy keeping buffet stocked and tables cleaned. I think hotel was sold out . And they kept up. Great Job!!!
Worst Hampton inn I’ve ever stayed at. Room was awful…rusty lamps, stained lamp shades and an odd odor.
Debra
10/10 Excellent
Kevin
Dec 14, 2023
Kevin
Stayed 1 night in Dec 2023
10/10 Excellent
Nancy
Travelled with family, Travelled with partner
Dec 7, 2023
So close to everything we were here to do this week. Desk staff was very friendly; room super clean and maintenance was really quick when the tv remote didn’t work. Highly recommend along with Berries in the Grove restaurant right around the corner. Great stay!
Very nice hotel tucked away from a lot of the house. Nice lobby with a terrific (free) Happy Hour and pretty good breakfast.
Room was clean and comfortable. Decent fitness room.
Aldo at frontdesk was very helpful. However the room was not clean. Esp the shower still had hair stuck to walls and there was dirt around toilet seat.
Staff were very nice and helpful. Clean facility and room was comfortable.
Khoa
Stayed 3 nights in Nov 2023
10/10 Excellent
Yeny
Travelled with family
Nov 19, 2023
Liked: Cleanliness, staff & service
I loved the breakfast in the morning it exceeded our expectations. I didn’t like that anyone can just walk into the hotel and elevator’s
Yeny
Stayed 1 night in Nov 2023
6/10 Okay
Shaun
Nov 15, 2023
Liked: Staff & service
Power went out
Check in was great employee add on a parking fee when we said it would not be used. Breakfast was great. When we woke up half of the power in our room went out. No power on the tv, coffee maker, fridge, and some of the lamps. Room was clean. Never plan to stay here again.
The property is very nice and the Breakfast Outstanding...great staff...we did have a problem 3 the tv when we arrived, but that was fiixed promptly the next morning...Thanks.