Ratings based on 598 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice location

Posted 24-Nov-2016
Enjoyed the access to the beach and boardwalk. Only stayed one night but would plan a longer stay in the future.
3out of 5
by A verified traveller fromQuébec

Posted 21-Nov-2016
Pros: location
Cons: Bathrooms, cost of parking vehicule
Location: excellent
Excellent location by the beach Hotel needs some revamp: Bathroom requires updating. Parking much much too expensive
5out of 5
by A verified traveller fromUS

Excellent place

Posted 10-Nov-2016
The hotel was perfect. Clean, has beach, pool, friendly staff, excellent location
5out of 5
by A verified traveller fromUS


Posted 1-Nov-2016
2out of 5
by A verified traveller fromNottingham

Poor service and in need of refurbishment

Posted 22-Oct-2016
Location: Miami Beach and the boardwalk are right next door
Room was in need of refurbishment Room Service was terrible , it took 45 minutes and three phone calls to even get the menu delivered Twice my breakfast order didn't materialise , the second time I even phoned the night before but the orders were left hanging on the door. On a tight schedule this is even more frustrating On my third night the room keys stopped working and day by day amenities such as plastic cups dwindled and then disappeared Such a shame as this could be a great hotel
2out of 5
by A verified traveller fromCastle Rock, United States of America


Posted 19-Oct-2016
Very hold looking room. Almost no light in the room. The stairs was absolutely dirty and look like a war zone. I couldn't believe how bad it was for a Sheraton. The pool and lobby was ok but no Beach chair out. They were all lockup.
2out of 5
by A verified traveller

Slow service

Posted 17-Oct-2016
Upon our arrival everything was perfect. The check in process was quick, the staff was friendly and nice, and our room look great with the oceanview. However, after that all the service slow down. Each and every time we try to get our car from valet it's took 20 to 30 minutes. The restaurant sunglass in the hotel lobby wait staff took forever to greet our table. After the first day staying at the hotel, Our whole entire group had a bad experience with the hotel service.
5out of 5
by A verified traveller

Beautiful pool, comfortable beds, and great beer!

Posted 10-Oct-2016
Pros: We enjoyed the pool everyday, beds were very comfy, beer tasted best, fast free wifi access, would come back again!
Cons: Food in hotel could be better as there are not many good restaurants nearby.
2out of 5
by A verified traveller

Rooms were not ready for hours

Posted 3-Oct-2016
Room was not ready until after 6:15 pm. Paid for an Executive suite and got a standard room. Staff did not care and said there was nothing they could do because it was bought through Expedia.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 6-Sep-2016 on Hotels