Exterior
Check availability

Reviews of EB Hotel Miami

4 out of 5
EB Hotel Miami
4299 Nw 36th St, Miami Springs, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1196 out of 1526 reviews" "
Rating 8 - Good. 218 out of 1526 reviews" "
Rating 6 - Okay. 60 out of 1526 reviews" "
Rating 4 - Poor. 26 out of 1526 reviews" "
Rating 2 - Terrible. 26 out of 1526 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maylin, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the lack of cleanliness in the parking service stairs
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Marylin, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Darryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Airport, staff was very helpful and accommodating.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Darryle, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff. Highly recommend.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Mr. Robert, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and accommodating
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Jackeline, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Sheena, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

angela

Travelled with partner
Liked: Amenities
A lovely hotel! Staff made my birthday extra special and suprised us with an upgrade and chocolate cake.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Angela, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Mandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Mandi, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

nancy, chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is amazing for a hotel near airport. Service and amenities are top-notch! Only staying overnight and appreciated all the extra services and amenities. Loved the room, bar, restaurant, and especially the people working here. Thank you!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Ms. Nancy, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 19, 2024
Dear Mr. Ken, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Carlos, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and beautiful accommodations… restaurant staff was nice and food at Miranda’s was amazing
Stayed 2 nights in Apr 2024
Response from Aurelio Saldana on Apr 16, 2024
Dear Mr. Carlos, thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that (Associate) receives the recognition they deserve. Thank you and have a great day! Sincerely, EB Hotel Miami.

10/10 Excellent

Danyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Definitely coming back.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Dayan, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Amber, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sandy D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel.
Stayed 3 nights in Apr 2024
Response from Aurelio Saldana on Apr 16, 2024
Dear Ms. Sandy, thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that (Associate) receives the recognition they deserve. Thank you and have a great day! Sincerely, EB Hotel Miami.

2/10 Terrible

Jessica Lynn, Middletown, NY

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was by far the most painful hotel I have ever experienced. The beds are too high to get into without extensive effort and pain. Getting back out is also painful going over the wooden bed surround as you slide off. There was only one chair to sit in and the arms cut painfully into our thighs. And the tiny tile in the bath is painful to walk on as well. It was a miserable two days. The staff were good about fixing what they could, but it wasn’t enough to make our stay anything other than a misery.
Stayed 2 nights in Apr 2024
Response from EB Hotel Management on Apr 15, 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for anyinconvenience you experienced during your stay. Your feedback is invaluable to us, and we take your comments seriously. We would like to investigate this matter further to ensure it is addressed appropriately. Please feel free to reach the General Manager to discuss this isolated incident.

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Lourdes, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and awesome accommodations. The restaurant is good too! Really close to the airport.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Elizabeth, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 15, 2024
Dear Ms. Melissa, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Carlton, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed us to check in early, much appreciated. We need late check out also! Thank you!!!!!!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Ms. Carlton, it is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at EB Hotel Miami. We sincerely thank you for taking the time to share your thoughts with us. Sincerely, EB Hotel Miami.

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Guest, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel MiamiRegards,

10/10 Excellent

Hozoua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Mr. Hozoua, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our one night stay before a cruise
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 11, 2024
Dear Mr Bashir, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Branko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beyond my expectation.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 9, 2024
Dear Guest, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great choice for people who need a hotel close to the airport; it’s elegant, quiet, has beautifully designed bathrooms and pleasant staff. If I needed a hotel close to the airport, I would be happy to stay there again.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Diana, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel overall but did like the view. BAck streets view. A bit of noise
Stayed 2 nights in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Mr. Antonio, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room and the cleanliness.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Sherrie, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Amaury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff, very friendly
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Mr. Amaury, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the hospitality and friendly staff. The transportation was an extra added convenience. Thanks!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Ursula, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

8/10 Good

GABRIELA

Disliked: Cleanliness
Nothing
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Gabriela, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Maria, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel, 5 minutes away from the airport and with complementary shuttle service. Spacious rooms with a separate sitting/work area and great bathrooms.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 8, 2024
Dear Ms. Maria, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well taken care of my toilwt had a little issue 508 check it out.... but amazing stay
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 6, 2024
Dear Ms. Kamar, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Very clean and modern.
Stayed 2 nights in Mar 2024
Response from Aurelio Saldana on Apr 6, 2024
Dear M, s. Jessica so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was way better than I expected. Bravlio at the front desk was exceptional.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 5, 2024
Dear Mr. Sean, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Mar 2024
Response from Aurelio Saldana on Apr 5, 2024
Dear Ms. Nancy, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

4/10 Poor

Joel, Glendale

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This has been our go-to hotel for layovers in Miami. We even have another reservation in August but I will probably not Honor it. Refrigerator left sitting in the middle of the room - shower leaked and dripped all night long, bed was made with just a flat sheet thrown on the mattress. Wasn't even tucked in in any way to hold it in place. Every time that I rolled over during the night the sheet rolled up and bunched up under me. Aerator was missing from the bathroom sink so when you turn the water on you and everything around you got a bath.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 5, 2024
Dear Mr. Joel, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with airport shuttle. The staff could not have been nicer!
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 4, 2024
Dear Ms. Tracy, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the EB - so convenient for the airport but feels luxurious. The pool is a lovely treat.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 4, 2024
Dear Ms. Olivia, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

8/10 Good

Courtney

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall I had a great stay. I will say that the dining room area deserves more attention from the custodial staff. The tables were dirty, the floors weren’t clean- I just expected a lot more from such a highly-rated hotel. Maybe some paint touch ups in the rooms would also help. The staff was lovely, the grounds were clean; overall, a nice stay, just enhance the cleanliness for your price point.
Stayed 1 night in Apr 2024
Response from Aurelio Saldana on Apr 4, 2024
Dear Mr. Courtney, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

malic

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great will be back. Best hotel I ever stayed at from the staffs to room!
Stayed 1 night in Mar 2024
Response from Aurelio Saldana on Apr 4, 2024
Dear Ms. Malic, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Aurelio Saldana on Apr 2, 2024
Dear Mr. ROBERT, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Sandra, Antioch

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was only for one night as we transitioned to Royal Caribbean the following day. With that said we didn’t have to deal with parking because we took Uber. We got in late so we didn’t get to explore too much but the time there was quite pleasant. The hotel was beautiful, clean and well kept. The room was amazing. Loved the shower and the adjustable bed. I would definitely visit this property again.
Stayed 1 night in Mar 2024
Response from Aurelio Saldana on Apr 1, 2024
Dear Ms. Sandra, we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

8/10 Good

Marisol, Riverview

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, excellent shuttle bus service
Stayed 1 night in Mar 2024
Response from Aurelio Saldana on Apr 1, 2024
Dear Ms. Marisol, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Cassiano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Mar 2024
Response from Aurelio Saldana on Apr 1, 2024
Dear Mr. Cassiano, we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Andrew M

Stayed 1 night in Mar 2024

8/10 Good

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless check in and check out. No hassle
Stayed 3 nights in Mar 2024
Response from EB Hotel Management on Mar 28, 2024
Mrs. MarlonWe’re so happy to hear that you enjoyed our hotel and facilites and look forward towelcoming you again soon!

10/10 Excellent

Cedric, White Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower Needed To Be Cleaned. Overall Great Property
Stayed 1 night in Mar 2024
Response from EB Hotel Management on Mar 28, 2024
We’re so happy to have a 10/10 score! I will let the housekeeping team about the shower issue, look forward to welcoming you again soon!

10/10 Excellent

Tasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel stayed for one day coming from a cruise, beautiful and spacious suite.
Stayed 1 night in Mar 2024
Response from Aurelio Saldana on Apr 1, 2024
Dear Ms, Tasha we're so happy to hear you had a great experience at EB Hotel Miami. Your review made our day! Our whole team works very hard to keep our guests happy, but we can only do it thanks to amazing travelers like you. Thanks again, and we hope to welcome you again soon. Sincerely, EB Hotel Miami.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble! Me dejaron hacer check in antes de las 4 pm y todo estuvo increíble! Hasta la habitación
Stayed 1 night in Mar 2024
Response from EB Hotel Management on Mar 28, 2024
We’re so happy to have a 10/10 score! and that you enjoyed our hotel and facilites and your check in early look forward to welcoming you again soon!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Miami Airport
Stayed 1 night in Mar 2024
Response from EB Hotel Management on Mar 28, 2024
We’re so happy to have a 10/10 score! and that yoy enjoyed our hotel and facilites and look forward towelcoming you again soon!

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dear Guest, it's great to hear that you had a posi on Mar 30, 2024
Dear Mr. Gustavo , we're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day! Sincerely, EB Hotel Miami.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. 24 hour pick up option from airport. Pretty hotel too.
Stayed 1 night in Mar 2024
Response from EB Hotel Management on Mar 28, 2024
We’re so happy to have a 5/5 score! and that yoy enjoyed our hotel and facilites and look forward towelcoming you again soon!