Hotel charged my road partners card three times after I had already paid for the room... cost him over $400 with overdraft fees ... truly a not so wonderful stay!!! Neighbors were so loud and so were hotel workers strolling carts down hallway... no sleep in two nights!!!
Comment from Hotel Management
20-May-2017 by Customer Service, Hotel Management
We regret that your friend did not have a great guest experience and we want to assure you that this is not the standard that we set.
However, it was great to hear from you and we appreciate your input. Hope you enjoyed the delicious hot breakfast with pancakes, eggs, waffles, bacon, sausage, muffins, pastries and coffee, tea and a variety of juices. Our complimentary shuttle can get you to and from the Miami Airport with ease and our new gym and Olympic size pool will refresh you all day long. When you need it print out your boarding pass from our new business center and enjoy our complimentary new high speed internet. You will find like many others that Days Inn is truly the best value under the sun.
Barry Michaels, Guest Services