Ratings based on 1,942 Verified Reviews

3.1 out of 5
58% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from DC

The hotel was amazing. Will definitely be back.

Posted 26-Apr-2017
After staying at Marriott cadillac 2 hotels down, i wanted something less expensive in the area. I hoped amenities wouldn't be too different. They weren't. Right on beach, cheap parking.. its walking distance, also access to miami beach free trolley across the street, great breakfast buffet, very comfortable clean rooms, pool, bars and great with kids. Will be back soon. Made our spring break more than memorable. Staff was awesome!! Thank you best western. The real value for money.
3 out of 5
Recommended
for Everyone
by A verified traveller from montreal quebec

Hotel close to the beach

Posted 25-Apr-2017
Hotel is perfectly fine. Nothing fancy but gets the job done. It's situated a little ways from the real action but that is what we wanted. Room was clean. Pool was not that exciting and rather small. We did not spend time there at all but it's so close to the beach so it did not matter.
2 out of 5
by A verified traveller

no go hotel

Posted 19-Apr-2017
Unfriendly staff, not clean, expensive parking, no mirror in the room
2 out of 5
by A verified traveller

Posted 15-Apr-2017
Less than I expected. The cost is too much for the type of the hotel. The only good thing is that the hotel has the beach behind
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Nice close to the beach

Posted 15-Apr-2017
It was a nice experience the workers were very nice
2 out of 5
by A verified traveller from Denver, CO

Horrible staff

Posted 13-Apr-2017
The only good thing about this hotel is the location. It is not worth the price and should be a two star hotel only. This hotel allows ANYONE to hang around the pool area even if they're not hotel guests. There were a group of homeless looking guys smoking pot and making drug deals on their phones hanging out in the pool area and the grounds. They were harassing me asking me for my phone number and I'm single with a child so I didn't feel safe. I complained about it to the front desk and They said "oh those are family & friends of the housekeepers that stay onsite for their shifts". So they didn't do anything about it! The food is HORRIBLE, it's just like a continental breakfast but you're charged $17 per person for the breakfast buffet. The parking was $35 per day. The elevator broke down and our room was on the top floor which was difficult with luggage going up all those flights of stairs. The toilet In-N-Out room kept clogging and running nonstop and when I complained I was told to just juggle the handle, they didn't fix it. The maids only came to service our room once out of the three days we were there. DO NOT STAY HERE!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Manchester UK

Fantastiic Location

Posted 13-Apr-2017
Fantastic location had family room with ocean view and balcony. Amazing view. Location is good fat enough away from the huddle and bundle stayed for 2 nights during g tour round Miami an Keys. I would recommend for stop over or short visit. Staff really helpful and friendly.
2 out of 5
by A verified traveller

Posted 12-Apr-2017
A/c wasn't working and hot water would fluxuat to extreme hot or cold with out turning faucet... we had to change rooms from a king size bed to a double because it was the only room they had . Stayed for a week ND wished we would have stayed next door at the confidante hotel. Never again will i stay at a best Western hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from WV

Nice hotel, on beach

Posted 12-Apr-2017
Nice hotel, right on the beach. Very easy to find, it is right after you come off the bridge! Very nice, as this area is often congested w traffic. Heated pool, poolside bar, clean rooms, good breakfast! Everything you need. Would definitely stay here again for the value.
5 out of 5
Recommended
for Everyone
by A verified traveller from FROM TORONTO CANADA

This was the BEST birthday experience!

Posted 11-Apr-2017
The Hotel was sooo clean as soon as you got into the Hotel the smell was beautiful, clean facilities, rooms and WONDERFUL customer service from employees, Alessandra, Miguel & two other gents at the front desk made my experience one of the best. Just the older taller some type of restaurant manager was rude, acted like he didn't want to be there & help the guest. Johana was a great manager they other lady had attitude & was unapproachable. I can tell you my whole experience from top to bottom. Alessandra & Miguel deserve a raise, she went above and beyond to serve her guests and Miguel never missed a beat at the BAR, always greeting you by your name & a smile. I don't know what more I can write, the price, cleanliness and experience was. Phenomenal !