Ratings based on 691 Verified Reviews

3.1 out of 5
58% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

upgraded room

Posted 12-Jan-2017
We paid an extra $65 to upgrade to a newer room but it was a terrible mistake we had to call the plumber 4 times to fix the toilet there were no dark curtains so the light would shine thru our room The pool was non functional as they were doing repairs
3out of 5
Recommended
for Everyone
by A verified traveller fromMTL

50m de distance de la plage

Posted 11-Jan-2017
Plage a 50m de marche de distance, board walk, liquor store a 2 min de marche, dépanneur, café a une minute de marche, subway restaurant en face de l'hotel... environ a 35 minutes de marche de la rue Lincoln
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the beach

Posted 10-Jan-2017
Nice hotel with great location close to the beach. Clean and nice hotel room.
2out of 5
by A verified traveller

Posted 9-Jan-2017
The hotel is in a good location on the beach front. Hotel is very tired and in need of a Reno. The hallway carpets are old and stained and walls and room doors and ceilings are marked and stained. Pool was closed for reno's. If you get a room on the Penthouse floor it is a little better.
Comment from Hotel Management
10-Jan-2017 by Barbara Romano, Hotel Management
Dear Guest: We appreciate your comments and will use them to improve our hotel and services for all future guests. We are in the process of renovating the Hotel and will be completed by the end of this month. I hope you will give us another opportunity to come and enjoy the new product. Best regards, Barbara Romano/GM
1out of 5
by A verified traveller fromTampa Fl

The most disgustingly unclean Hotel ever

Posted 2-Jan-2017
Pros: Nothing except the bar man who was very friendly but as the bar closed at 9 itself that was just another dissapointment
Cons: Everthing
Location: We stayed here as it was midpoint between the orange bowl and bayfront park where we went for new years eve so didnt really do anything locally.
The rooms in this hotel are quite disgusting everything is falling apart old and decrepid. Carpet stains and multiple botched repairs.Staff were non existent and when I asked for a manager to contact me it never happened. Starting at the top floors the rooms are been renovated and a big fancy artist rendition in the lobby shows what the rooms will be like, every guest I spoke with considered this a poke in the eye considering how bad they are now. At some point the greed will bite them back as they try and squeeze every last cent out of unknowing guests with dishonesty and a total lack of interest in their needs. The restaurant was a joke as it was never openm and even when it was you waited so long you gave up and left. Clearly they should close the whole hotel until rooms are renovated or at least only use renovated rooms. At any price cleanliness should be a given and the price was not cheap by any means.
Comment from Hotel Management
11-Jan-2017 by Best Western Hotels & Resorts, Hotel Management
Dear Kevin, I am very sorry that your experience at the Best Western Atlantic Beach Resort was not up to standards. It is important that rooms are properly cleaned and our guests are satisfied with appears was not the case during your stay. I will pass along your feedback to the General Manager to avoid having complaints like these in the future. Thank you for bringing it to our attention. Sincerely, Best Western Hotels & Resorts
2out of 5
by A verified traveller fromBerlin

Hotel alt und abgewohnt.

Posted 2-Jan-2017
Pros: Die unmittelbare Nähe zum Strand.
Cons: Alles!
Location: Midbeach ist kein Partyort und zum Ocean Drive sind es einige Kilometer, aber für Leute, die ein wenig Ruhe suchen, ist die Lage gut.
Ausgerechnet während meines Aufenthalts zwischen Weihnachten und Neujahr wurden in den oberen Etagen Restaurierungsarbeiten durchgeführt!!! Gehämmer, Geklopfe und Bohren von morgens bis abends spät. Housekeeping ist den ganzen Tag auf den Gängen unterwegs und schreit sich quer über die Etage auf spanisch an. Ohne Spanischkenntnisse kann man mit dem Personal kaum kommunizieren. Die Hotelzimmer sind sehr hellhörig und lieblos eingerichtet. Eine Kaution von 250 USD einzubehalten für den Fall, dass man im Zimmer etwas beschädigt, ist ein Witz, denn es gibt kaum etwas, das nicht defekt ist! Lampen funktionierten nicht, die Armaturen fielen beim Aufdrehen des Wassers aus der Wand. Vom Meeresrauschen auf dem Balkon hört man nichts, weil ein Generator alle romantischen Geräusche penetrant übertönt. Alles in allem ist der Preis eine Frechheit! Wäre nicht alles ausgebucht gewesen, hätte ich das Hotel gleich nach der ersten Nacht gewechselt.
Comment from Hotel Management
5-Jan-2017 by Barbara Romano, Hotel Management
Dear guest: We are very sorry to hear you experienced so many difficulties during your stay. We are in the process of renovating our guest rooms so that all of our guests have a superior room product. We will be completely finished by the end of this month and hope you will give us another opportunity to sample to rooms. Please let us know if there is anything else we can do to help you. Best regards, Barbara Romano/GM
3out of 5
Recommended
for Everyone
by A verified traveller fromL.P.

Nice location

Posted 1-Jan-2017
Not clean room state Old bed Not clean bed seat ...
1out of 5
by A verified traveller frommiami

Not worth what I paid

Posted 30-Dec-2016
Charged too much for a simple room. No microwave, small and no breakfast. Also, when I need front desk, they were not available. I called downstairs and no one answer and when I told them my issue, I didn't get an apology. Not worth it.
Comment from Hotel Management
5-Jan-2017 by Best Western Hotels & Resorts, Hotel Management
Dear Guest, I am sorry to hear that you were not satisfied with your stay at the Best Western Atlantic Beach Resort. Feedback like yours helps us improve and we appreciate you bringing it to our attention. I hope you will consider staying with us again in the future. Sincerely, Best Western Hotels & Resorts
1out of 5
by A verified traveller

hotel

Posted 28-Dec-2016
Pros: nulla
Cons: tutto...camere, bagni, pulizia, odori
Location: lontano a piedi da tutto
pessimo hotel assolutamente non degno del nome che porta.
Comment from Hotel Management
30-Dec-2016 by Barbara, Hotel Management
Dear Guest: I am sorry to hear you were dissatisfied with the hotel. We are in the process of renovating the guest rooms for the future enjoyment of all of our guests. I hope you will give us another opportunity on your next stay. We thank you for your business and feedback. Best regards, Barbara Romano General Manager
2out of 5
by A verified traveller

Cheaper for reason

Posted 26-Dec-2016
Location was best part. Hotel not well maintained at all, construction in lobby.
Comment from Hotel Management
30-Dec-2016 by Barbara, Hotel Management
Dear Guest: I am sorry to hear you were not completely satisfied with your stay. We are in the process of renovating the guest rooms for the future enjoyment of all of our guests. I apologize if you were inconvenienced during this transition period. We hope you will give us another opportunity to enjoy the new product first hand. Best regards, Barbara Romano General Manager