Ratings based on 756 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas City

Almost perfect!

Posted 6-Sep-2017
I stayed at this hotel for 4 nights and 5 days. The rooms are very homey. My best friend and I had the double twin and the beds were a nice size and there was enough space. The hotel staff was amazing and very sweet. The only thing I hated was the fact that if you talk above a whisper and you have cranky neighbors, they will call the front desk. But I don't get that because oceans Ave is loud until 5 or 6 in the morning. Lol. But I loved this hotel and their wings. Lol. Perfecto!
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, Texas

Nice convenient hotel right by the beach

Posted 22-Aug-2017
Loved this hotel. Staff were always helpful and attentive to help. Would love to stay here again. Thank you all for making my stay great!
Comment from Hotel Management
22-Aug-2017 by Adnan Jafarov - General Manager, Hotel Management
Dear Axel, thank you for your review of our hotel. It was a pleasure having you with us and we look forward to having you with us here again !
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jul-2017
We had a great time. Clean room. Steps from the beach! It was perfect
Comment from Hotel Management
1-Aug-2017 by Adnan Jafarov - General Manager, Hotel Management
Thank you Qua for 5 out of 5 rating. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel Service

Posted 27-Jul-2017
Great stay at the Waldorf Towers. Great room service from Maria as well. The location was perfect, right in the heart of south beach as well as across the street from the beach.
Comment from Hotel Management
28-Jul-2017 by Eric J. , Hotel Management
Dear Guests. Thank you for sharing with us your experience. Warm regards.
4 out of 5
Recommended
for Everyone
by A verified traveller from new york new york.

will definitely go again.

Posted 21-Jul-2017
Pros: cleanliness.
Cons: please do something about that rug in the elevator.
Location: location was good but to many people ,nothing to do near by just a lot restaurant and you can catch a sight seeing bus around Miami.
Love everything about this hotel but the elevator carpet needed cleaning once you step in the elevator it smell dirty and musty and the carpet look dirt too love that it was next to all restaurants and beach was right across the street hotel staff were very nice will stay again but only if they clean that rug!
Comment from Hotel Management
28-Jul-2017 by Eric J. , Hotel Management
Dear Abby. Thank you for those kind words, we are glad you enjoyed your stay with us. We will look more deeply into the condition of the Elevator's carpet, thank you for the advise. Best
4 out of 5
Recommended
for Everyone
by A verified traveller from Bronx, NY

Great, affordable hotel

Posted 15-Jul-2017
Pros: It was very clean
Cons: We had a minor issue with our room key not working one night and had to wait for someone to come fix it, but it wasnt that long of a wait.
It was clean, the staff was very helpful, and it wasn't as noisy as everyone says it is. Its conveniently located near everything. The rooms were a bit small but it made the stay feel cozy. I would come back again.
Comment from Hotel Management
1-Aug-2017 by Adnan Jafarov - General Manager, Hotel Management
Hi Mikhaila, I appreciate your feedback. Despite the minor key issue, I am delighted to read that you enjoyed your stay with us. I hope your travels will bring you by Miami soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Excellent location on ocean dr

Posted 15-Jul-2017
Great hotel and right on ocean drive. It's easy access to the beach and the hotel provides free beach towels which was nice. The hotel itself is nice and clean with excellent customer service. Just wish we could've had a view of the ocean, we had a view of an apartment building into someone's living room. But the room itself was perfect. The restaurant is great. Had drinks there, highly recommend Mariana at the restaurant. She was awesome. It's easy access to walk around and Collins and other restaurants are walking distance. Great location and price.
Comment from Hotel Management
15-Jul-2017 by Eric J. , Hotel Management
Dear Violeta, thank you for your review, your opinion is highly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveller from Paducah, KY

Great Staff

Posted 13-Jul-2017
Pros: Location and staff
Cons: Put the washcloths in the rooms each day.
Location: The beach is directly across the street. There are great clubs on the same strip as the hotel and great places to shop are on the next street over.
I loved the staff. Everyone was very helpful, especially Juan at the front desk. He told us about tours and other areas of interest for tourists. This hotel is directly across the street from the beach. The only downside was that we had to go to the front desk for washcloths each day. Loved Icon, the restaurant at the hotel. For excellent service ask for Michael.
Comment from Hotel Management
15-Jul-2017 by Eric J. , Hotel Management
Dear Deanna. Thank you for sharing your experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Beautiful Boutique Hotel

Posted 7-Jul-2017
Fantastic room with beautiful, stylish decor. The Hotel is a rock's throw from the beach and in a great location. We had a great stay there.
Comment from Hotel Management
1-Aug-2017 by Adnan Jafarov - General Manager, Hotel Management
Hi JM, I want to express my appreciation for your review. We hope to see you back soon here!
3 out of 5
by A verified traveller

Jus ok

Posted 24-Jun-2017
Very small room,,,,, housekeeping was mediocre,,,, food was just ok.
Comment from Hotel Management
1-Jul-2017 by Adnan Jafarov - General Manager, Hotel Management
Hi, Sorry to hear about your less than perfect experience with us. I would love to hear more details so we can address it within our team. Thanks