"Our stay was amazing, Karill the front manager did our check in, super friendly , we were able to get our room at 11:30. The rooms are very nice an spacious, Carolina the house keeper super nice, the pool on Friday was nice and as well as the service, Saturday was bad, to many people and bad service. Sunday was very nice and quiet, Violin and Fernardo were amazing. Karl did the check out for us, extremely efficient and friendly, he took some charges that they were out in our bill by mistake. "