Title: Horacio by Kukun - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Horacio by Kukun Pet-friendly apartment with free parking connected to a rail/subway station in Mexico City ## Photo gallery for Horacio by Kukun ![Premium Apartment | Living area - Horacio by Kukun (Mexico City)](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/0a023369.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Apartment | Private kitchen - Horacio by Kukun (Mexico City)](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/091b9190.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Horacio by Kukun (Mexico City)](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/55cd1d1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Apartment | Living area - Horacio by Kukun (Mexico City)](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/52abe6f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Grand Apartment | View from room - Horacio by Kukun (Mexico City)](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/eafda549.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Antara Polanco and Avenida Presidente Masaryk, Horacio by Kukun has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Kitchen - Washer - Dryer - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 21 - Jan. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=89048983&PinnedHotelID=89048983&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Grand Apartment ![Grand Apartment | Living area](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/e5975e04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment ### Highlights Separate dining area Separate sitting area Individually decorated Kitchenette Refrigerator Dining table LED TV Washer/dryer - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds ### View all photos for Premium Apartment ![Premium Apartment | Living area](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048983/3000e885.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Kitchenette Refrigerator Dining table LED TV - 3 bedrooms - Sleeps 6 - 2 Twin Beds, 1 King Bed and 1 Queen Bed ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1890000/1887800/1887706/06faed2f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - Hot tub - Breakfast included - Spa - Pet friendly 9.2 Wonderful 1,004 reviews CA $196 CA $234 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Mexico-City-Hotels-St-Isidro-Corporate-Housing.h1887706.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Superior Apartment | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108590000/108582500/108582487/ffac731d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Calderon by Capitalia Polanco - Kitchen - Free WiFi - Air conditioning - 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Pool - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 57 reviews CA $449 CA $621 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Mexico-City-Hotels-Kimpton-Virgilio.h96267534.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Master Penthouse with a Private Terrace | Balcony view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100030000/100023500/100023456/ab6c6ea1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Park Polanco Polanco - Kitchen - Free WiFi - Laundry - Spa 9.4 Exceptional 97 reviews CA $207 CA $247 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Mexico-City-Hotels-ULIV-Park-Polanco.h100023456.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/77000000/76680000/76670800/76670724/ead1fa3c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Campos Elíseos by ULIV Polanco - Breakfast included - Spa - Free WiFi - Bar 9.4 Exceptional 675 reviews CA $261 CA $312 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Mexico-City-Hotels-Utopic-By-Uliv.h76670724.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Premium Studio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91040000/91031300/91031272/1ba0f2ef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### UTOPIC Polanco by ULIV Miguel Hidalgo - Pet friendly - Free WiFi - Air conditioning - Laundry 9.0 Wonderful 785 reviews CA $174 CA $208 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Mexico-City-Hotels-Utopic-Polanco-By-Uliv.h91031272.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/52000000/51830000/51823600/51823576/cdc3eeb5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ULIV Polanco Polanco - Pool - Kitchen - Washer - Dryer 8.6 Excellent 119 reviews CA $246 CA $294 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Mexico-City-Hotels-New-Lovely-Apt-In-Polanco-Gym-And-Pool.h51823576.Hotel-Information?chkin=2026-1-21&chkout=2026-1-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70970000/70963200/70963162/ba7ffd59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Alest Hotel Polanco - Breakfast included - Spa - Pet friendly - Parking included 9.8 Exceptional 315 reviews CA $911 CA $1,088 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Mexico-City-Hotels-The-Alest.h70963162.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) Ad ![Breakfast, dinner, brunch served; Mexican cuisine, alfresco dining ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102810000/102807000/102806920/769e1745_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Dama La Condesa - Breakfast included - Spa - Pet friendly - Free WiFi 9.8 Exceptional 58 reviews CA $538 CA $645 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Dama.h102806920.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=eea3043b-3afb-496b-b2fa-30e30abb7086&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Kukun-Horacio-1739.h89048983.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Kukun-Horacio-1739.h89048983.Hotel-Information) ## About the area Located in Polanco neighborhood, Horacio by Kukun is connected to a rail/subway station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) [View more Apartments in Mexico City](https://www.expedia.ca/Mexico-City-Apartments.d178285-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43580%2C-99.20960&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aZvG_rr_7Wiei8qdpqqYmsU5bD0=) 1739 Avenida Horacio, Mexico City, 11510 ### What's nearby - ![Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico](https://images.trvl-media.com/place/6195504/1c50628e-3c5f-4fd5-9fbc-0d9d662eec3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Presidente Masaryk 3 min walk \- 0.3 km - ![Antara Polanco](https://images.trvl-media.com/place/2265/561df8ea-57cc-40e4-90a2-43cfec9f8667.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Antara Polanco 10 min walk \- 0.9 km - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 14 min walk \- 1.2 km - Plaza Polanco 2 min walk \- 0.2 km - Plaza Carso Shopping Center 9 min walk \- 0.8 km ### Getting around - Polanco Station 3 min drive - Mexico City Fortuna Station 9 min drive - Benito Juarez International Airport (MEX) 34 min drive ### Restaurants - La Casa de Toño 3 min walk - Hacienda de los Morales 5 min walk - Starbucks 3 min walk - Super Tortas El Guero 2 min walk - Josélo Café 4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Horacio by Kukun Pet-friendly apartment with free parking connected to a rail/subway station in Mexico City This smoke-free apartment building features free self parking. Each apartment has 3 bedrooms and offers free WiFi and an espresso maker. A kitchenette with a refrigerator and a microwave is available, and added amenities include an LED TV with cable channels and a washer/dryer. Horacio by Kukun offers 3 accommodations with washers/dryers and espresso makers. These individually decorated accommodations have separate sitting areas and include dining tables. 42-inch LED televisions come with cable channels. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include irons/ironing boards and portable fans. ## Similar properties ![Apartment, Balcony, City View | Balcony](https://images.trvl-media.com/lodging/114000000/113270000/113264000/113263985/e3b38ccf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saltillo 85 La Condesa - Free WiFi - 24/7 front desk - City view CA $322 CA $385 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=113263985&PinnedHotelID=113263985&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Apartment | Private kitchen](https://images.trvl-media.com/lodging/90000000/89060000/89050500/89050468/96b09e0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tenancingo by Kukun La Condesa - Kitchen - Washer - Dryer - Pet friendly [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=89050468&PinnedHotelID=89050468&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 3 Bedrooms, Terrace (3B)](https://images.trvl-media.com/lodging/95000000/94890000/94882800/94882784/6b8612b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wynwood House Schiller Polanco - 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Kitchen - Pet friendly - Free WiFi - Microwave 8.8 Excellent 12 reviews CA $283 CA $385 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=90052504&PinnedHotelID=90052504&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment | Living area](https://images.trvl-media.com/lodging/90000000/89050000/89049000/89048952/23459f99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Amsterdam by Kukun La Condesa - Kitchen - Washer - Dryer - Pet friendly 8.0 Very good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=89048952&PinnedHotelID=89048952&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Apartment, City View](https://images.trvl-media.com/lodging/111000000/110650000/110649100/110649066/4a2d5e3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penthouse in Lomas de Chapultepec Miguel Hidalgo - Kitchen - Parking included - Free WiFi - City view 8.0 Very good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=110649066&PinnedHotelID=110649066&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/90000000/89060000/89051600/89051522/ca18c9cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Miyana by Kukun Miguel Hidalgo - Pool - Kitchen - Washer - Dryer 8.4 Very good 56 reviews CA $275 CA $376 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=89051522&PinnedHotelID=89051522&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Apartment, Balcony, City View | Private kitchen](https://images.trvl-media.com/lodging/114000000/113940000/113930800/113930759/01581524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Duplex Industrial by The Local Way Polanco - Parking included - Free WiFi - Laundry - 24/7 front desk CA $381 CA $566 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=113930759&PinnedHotelID=113930759&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Free covered self parking on site ### Kitchenette - Blender - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Microwave - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Living spaces - Dining table - Separate dining area - Separate sitting area ### Entertainment - 42-inch LED TV with cable channels ### Laundry - Laundry detergent - Washer/dryer ### Work spaces - Desk chair - Laptop workspace ### Comfort - Portable fan ### Pets - Pet friendly - Welcoming dogs only - Fee: MXN 50 per pet per day - Service animals exempt from fees ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Smoking not allowed ### Services and conveniences - Blackout drapes - Iron/ironing board - Limited-hour front desk - Safe ### Location highlights - Connected to a rail/subway station - In a business district ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 3 units - Individual decor ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours This property doesn't offer after-hours check-in Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 50 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Optional extras - Pet fee: MXN 50 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Kukun Horacio 1739 Horacio 1739 by Kukun Horacio by Kukun Apartment Kukun Horacio 1739 Polanco Horacio by Kukun Mexico City Horacio by Kukun Apartment Mexico City ## Frequently asked questions ### Is Horacio by Kukun pet-friendly? ### How much is parking? ### What time is check-in at Horacio by Kukun? ### What time is check-out at Horacio by Kukun? ### Where is Horacio by Kukun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Horacio by Kukun Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 10 Amenities ### 8.8 Property conditions & facilities 10 - Excellent 5 8 - Good 4 6 - Okay 1 4 - Poor 0 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Verified traveller Nov 14, 2023 Liked: Cleanliness, room comfort, communication #### AAAA++++ Apartment was comfortable, very clean and a great view. Great location stores and restaurants close by. Would definitely book again. ##### Verified traveller Stayed 4 nights in Nov 2023 ### 2/10 Terrible #### Elizabeth Conrath Mar 23, 2025 Disliked: Cleanliness, communication #### Run, don't walk, away from Kukun. AWFUL experience With only 1500 characters, I can't tell you how terrible this place was. We arrived and it was filthy. Dirty broken blinds were on the floor. Again and again, I asked Kukun to do basic cleaning that should have been done before we got there. The freezer had old food in it. The upholstery was covered in old stains of undetermined origin. The lights didn't work or were burned out. The desk lamps didn't work, the shades had fallen down. The toilet seats were broken. There were no blankets. Artwork had fallen off the walls. Shelving too dirty to use. Safe didn't work. Lights didn't work. We had to go out and buy rechargeable lights. Until then, we just sat in the dark.We had to figure out where the furniture was bought and go to the local store just so we could find the correct screws to repair the furniture so we could sit on it. We called and WhatsApped repeatedly. Time and again, we waited for hours for repair people to show up as promised. They never came. They had our money so they just didn't care. I travel all over the world and I have never had such a bad experience. Don't trust Kukun. Don't book with Kukun and by all means, don't pay them upfront. They will ignore you and laugh all the way to the bank. Terrible terrible service. Filthy accommodations. BAD BAD BAD. I have too many photos to send in one review, so I will send several to let other Hotels.com clients know how awful Kukun truly is. Other reviews to follow with all the photos and WhatsApp messages. ![](https://a.travel-assets.com/ugc/hotel-reviews/CE558F29FCEF9A7488DA2DE8E22C3D1F51409E871742759937068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26F597320284D72D31EAA8B43752506C61E27FFD1742759937330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04454D8D624E603AF75FA2B4380EDCA4A95534E11742759938001.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/596DD12A16AE4881D4BDA94364A79B825D4BE4791742759936994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elizabeth Conrath Stayed 21 nights in Feb 2025 ### 8/10 Good #### Miguel Alberto Jul 15, 2025 Liked: Room comfort Disliked: Communication #### Mala comunicación La comunicación muy mala , al hacer check Inn un problema para poder comunicarse el teléfono que ponen para contacto nunca contestan ##### Miguel Alberto Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Karen Jun 1, 2025 Liked: Cleanliness, room comfort Todo excelente, el departamento hermoso, la zona súper cómoda. Lo único es que no es tan efectiva la comunicación con los administradores, tenía algunas dudas y nunca me pude comunicar con ellos, pero el lugar muy bien ##### Karen Stayed 1 night in May 2025 ### 10/10 Excellent #### RODRIGO Dec 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente propiedad. ##### RODRIGO Stayed 2 nights in Dec 2024 ### 8/10 Good #### María Luisa Mar 31, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication El departamento es hermoso y grande pero sucio, sillones sucios, mesas de estar y cocina con mucho polvo y lo que no me gustó fue que pregunte con anticipación si podíamos usar 2 espacios de estacionamiento y no me contestaron hasta que llegue el que me recibió el carro me dijo que no, que son reglas etc, y al parecer se le olvidó por qué cuando mande msj al anfitrión y contestó que lo iba a revisar. Eso lo entiendo pero para que me dicen que lo van a revisar si en realidad no es posible, solo hicieron pasar un mal rato con el del estacionamiento que carece de palabras apropiadas para decir que solo puedes usar 1 espacio. ##### María Luisa Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Viajes Mar 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication No hay nada que no me haya enamorado de este departamento. Ideal para ir con toda la familia! ##### Viajes Stayed 1 night in Mar 2024 ### 6/10 Okay #### YULENY N Mar 3, 2024 Disliked: Cleanliness #### Condiciones del departamento Los canceles de las regaderas estaban sucias, la barra de la cocina sucia, llamé y quedaron de ir a limpiar y no fueron. Las toallas de baño muy usadas, el control de la TV no funcionó, en general le falta mantenimiento al departamento y limpieza a los muros. ##### YULENY N Stayed 2 nights in Feb 2024 ### 8/10 Good #### Mariana Dec 1, 2023 Liked: Room comfort El departamento no estaba listo a la hora del check-in, estaban comenzando limpieza. ##### Mariana Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Marcos Sep 18, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente propiedad y ubicacion ! ##### Marcos Stayed 3 nights in Sep 2023 ### 8/10 Good #### alejandra Feb 6, 2024 Liked: Cleanliness, communication ##### alejandra Stayed 3 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [izZzleep Aeropuerto Terminal 1](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-1.h18986401.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Le Méridien Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Le-Meridien-Mexico-City.h5509248.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Brick Hotel - Small Luxury Hotels of the World](https://www.expedia.ca/Mexico-City-Hotels-Brick-Hotel.h3374393.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information)