[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santa Cruz Hotel Santa Cruz delivers comfort in the heart of the city with a restaurant for dining and a business center where travelers can catch up on work ![Interior entrance](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/d9f91d05.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/22743143.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/7a00992f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/8bd1426b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually decorated, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/abfe6e8c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find Hotel Santa Cruz in the city center, with a bar and restaurant for relaxation after exploring. A 24-hour business center ensures work flows, while free WiFi keeps everyone connected. Practical amenities include complimentary self-parking and luggage storage. 6.8 ## Popular amenities - Bar - Breakfast available - Parking included - 24/7 front desk - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=58053664&PinnedHotelID=58053664&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Junior Single Room, 1 King Bed, Private Bathroom | Bathroom](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/cdc311b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Single Room, 1 King Bed, Private Bathroom ### Highlights Individually decorated LED TV Private bathroom Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 213 sq ft - Sleeps 2 - 1 King Bed ![Superior Room, 1 King Bed, Ensuite](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/f834905c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ensuite ### Highlights Individually decorated LED TV Private bathroom Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 215 sq ft - Sleeps 3 - 1 King Bed ![Basic Double Room, 2 Double Beds, Private Bathroom](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/e097a7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 2 Double Beds, Private Bathroom ### Highlights Individually decorated LED TV Private bathroom Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 215 sq ft - Sleeps 4 - 2 Double Beds ![Superior Double Room, 2 Double Beds, Private Bathroom](https://images.trvl-media.com/lodging/59000000/58060000/58053700/58053664/d462d6dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Double Beds, Private Bathroom ### Highlights Individually decorated LED TV Private bathroom Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 215 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Superior Suite, 1 King Bed](https://images.trvl-media.com/lodging/52000000/51930000/51927000/51926905/f8c2e526.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Mexico City Toreo Naucalpan - 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Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,964 reviews CA $421 CA $503 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=236cd0b8-7b53-48c2-bb26-3de6117ebc45&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9320000/9312300/9312295/77153e16_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Mexico Reforma Reforma - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $111 CA $132 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Mexico-City-Hotels-Ibis-Styles-Mexico-Reforma.h9312295.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=236cd0b8-7b53-48c2-bb26-3de6117ebc45&top_cur=CAD) Ad ![Junior Suite | Balcony](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/120000000/119220000/119217700/119217644/4831cf01_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ubicuo Hotel Boutique Reforma - 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Kitchen - Washer - Free WiFi - Air conditioning 9.0 Wonderful 88 reviews CA $113 CA $137 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Luxury-Apartments-Aristoteles.h104441668.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=236cd0b8-7b53-48c2-bb26-3de6117ebc45&top_cur=CAD) Ad ![Suite, Terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7420000/7413300/7413214/566f1182_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AR 218 Hotel by ULIV La Condesa - Spa - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 1,002 reviews CA $154 CA $184 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Mexico-City-Hotels-AR-218.h7413214.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=236cd0b8-7b53-48c2-bb26-3de6117ebc45&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Santa-Cruz.h58053664.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Santa-Cruz.h58053664.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.52320%2C-99.20354&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=56kxPHfkGwcCbkknhoE1CUu3x18=) Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090 #### What's nearby - Mundo E Shopping Center - 3 min drive - 2.7 km - Plaza Satelite Shopping Center - 4 min drive - 4.2 km - Mexico City Arena - 5 min drive - 5.3 km - Toreo Parque Central - 9 min drive - 9.8 km - Basilica of Our Lady of Guadalupe - 11 min drive - 13.5 km #### Getting around - Tlalnepantla de Baz Station - 4 min drive - Tezozomoc Station - 5 min drive - Benito Juarez International Airport (MEX) - 35 min drive #### Restaurants - ‪Barbacoa Alex - ‬13 min walk - ‪Tacos de Carnitas "El Paisa - ‬8 min walk - ‪Pasteleria Macram - ‬11 min walk - ‪Casa El Tinacal - ‬13 min walk - ‪Antojitos Mexicanos Doña Trini - ‬11 min walk ## About this property ### Hotel Santa Cruz Hotel near Mexico City Arena You can look forward to a bar, a 24-hour business center, and a restaurant at Hotel Santa Cruz. Stay connected with free in-room WiFi. Additional perks include: - Free self parking - Cooked-to-order breakfast (surcharge), a vending machine, and a banquet hall - Tour/ticket assistance, luggage storage, and smoke-free premises Room features All 100 individually decorated rooms include amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 42-inch LED TVs with premium channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Superior Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/40000000/39230000/39228600/39228557/eb514c0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Atizapan Ciudad López Mateos - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 202 reviews CA $31 CA $37 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=39228557&PinnedHotelID=39228557&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, Jetted Tub](https://images.trvl-media.com/lodging/38000000/37990000/37984300/37984228/a625eed3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Verona Tlalnepantla de Baz - Pet-friendly - Parking included - Free WiFi - Restaurant 7.6 Good 215 reviews CA $36 CA $46 total includes taxes & fees Oct 7 - 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A bar/lounge - A restaurant ### Restaurants on site - Comedor Los Tulipanes ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with premium digital channels ### More - Desk - Individual decor - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 7:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation ### Renovations and closures This property is closed from September 17 2025 to September 20 2025 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Hotel Santa Cruz Hotel Hotel Santa Cruz Tlalnepantla de Baz Hotel Santa Cruz Hotel Tlalnepantla de Baz ## Frequently asked questions ### Is Hotel Santa Cruz pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Santa Cruz? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on Oct 6, 2025 start from CA $32.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Santa-Cruz.h58053664.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Santa Cruz? > Self parking is free at this property. ### What time is check-in at Hotel Santa Cruz? > Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Santa Cruz? > Check-out is at 1:00 PM. ### Where is Hotel Santa Cruz located? > Situated in Tlalnepantla de Baz, this hotel is 1.8 mi (2.9 km) from Mundo E Shopping Center and 2.5 mi (4.1 km) from Plaza Satelite Shopping Center. Mexico City Arena and IMSS Lomas Verdes Mexico DF are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Santa Cruz Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Amenities ### 7.2 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 31 8 - Good 33 6 - Okay 15 4 - Poor 9 2 - Terrible 24 ### 8/10 Good #### Patricia Nov 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for a 1 night stay. Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel. ##### Patricia Stayed 1 night in Nov 2024 ### 8/10 Good #### Harutyun Jun 25, 2023 Liked: Staff & service, property conditions & facilities Good ##### Harutyun ### 10/10 Excellent #### fausto Aug 18, 2024 Liked: Cleanliness, property conditions & facilities More stuff low employees especially in the kitchen ##### fausto Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Pedro Dec 10, 2024 Liked: Cleanliness, staff & service . ##### Pedro Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Molly Sep 21, 2024 Disliked: Cleanliness, property conditions & facilities Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it. ##### Molly Stayed 1 night in Sep 2024 ### 4/10 Poor #### Rosalia Sep 29, 2024 Disliked: Staff & service The stuff very rude ##### Rosalia Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Mayra Jan 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very bad property. Bad personal. Dirty and personal - Housekeeping touch my belongs and stole items and I request to talk to the manager and front desk never contact me with the manager. All of them are the sesame thing DON'T RECOMMEND THAT HOTEL. I abandoned the hotel today January 23th, 2025 and move to another hotel. They touch and stole my belongs when I was in hospital for surgeries. Very disappointed 😞☹️ ##### Mayra Stayed 7 nights in Jan 2025 ### 2/10 Terrible #### patty Aug 9, 2025 Liked: Property conditions & facilities Disliked: Staff & service Me tocaron mi puerta alas 4 de la mañana me sentí insegura y me fui a otro lugar a pesar de haber pagado 3 días perdí dinero pero preferí eso a Dios guarde me hicieran algún daño lo reporte a recepción y no sentí que me apoyaran de manera profesional ##### patty Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jesus Alberto Aug 8, 2025 Liked: Staff & service, property conditions & facilities ##### Jesus Alberto Stayed 7 nights in Aug 2025 ### 8/10 Good #### Ariel Jul 24, 2025 Liked: Cleanliness, property conditions & facilities bien ##### Ariel Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Raul Jun 6, 2025 No me respetaron la reservación, y cuando llegue me dijeron que la habitación ya estaba ocupada pero que me podian dar una suit doble por un costo extra, siendo exactamente la misma que vi en la foto cuando reservé por un costo mayor al inicial ##### Raul Stayed 1 night in Jun 2025 ### 8/10 Good #### Marco Antonio Apr 21, 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Marco Antonio Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Vanessa Apr 20, 2025 ##### Vanessa Stayed 3 nights in Apr 2025 ### 6/10 Okay #### griselda Apr 8, 2025 Liked: Property conditions & facilities Disliked: Staff & service El hotel está limpio, las empleadas (recepción y cocina, las que me tocaron a mi) son apáticas y hasta groseras, estuve dos noches y una de ellas los huéspedes de al lado, con música fuerte a las casi una de la mañana, en recepción les marcaron y les dijeron que bajarán su volumen, pero finalmente a los huéspedes les valió y yo creo a recepción tambien, pues todo siguió igual, no dormí en toda la noche, la verdad mucho ruido a tempranas horas, no se puede descansar. Las instalaciones buenas ##### griselda Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Carlos Ville Apr 1, 2025 ##### Carlos Ville Stayed 2 nights in Mar 2025 ### 8/10 Good #### Alejandro Mar 31, 2025 ##### Alejandro Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller Mar 2, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Recomendado Excelente ubicación, todo muy limpio y con mucha calma, el trato en recepción deja un poco que desear respecto a su manera de responder las preguntas de los huéspedes pero en general todo excelente. ##### Verified traveller Stayed 1 night in Feb 2025 ### 8/10 Good #### Leandra Isabel Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente en todo ##### Leandra Isabel Stayed 4 nights in Oct 2024 ### 8/10 Good #### Antonio Feb 6, 2025 Liked: Cleanliness Disliked: Staff & service ##### Antonio Stayed 1 night in Feb 2025 ### 8/10 Good #### Fernando Jan 24, 2025 Liked: Property conditions & facilities ##### Fernando Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Flavio Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Flavio Stayed 1 night in Jan 2025 ### 8/10 Good #### Iván Josué Dec 28, 2024 ##### Iván Josué Stayed 1 night in Dec 2024 ### 8/10 Good #### Hector Dec 27, 2024 ##### Hector Stayed 1 night in Dec 2024 ### 8/10 Good #### luis Dec 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### luis Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Alexis Dec 15, 2024 ##### Alexis Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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