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Overview of Hotel Carlota

Photo gallery

Guest reviews

4.1 / 5Very Good
243 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Highlights

Popular LocationPaseo de la Reforma1 min walk
Popular LocationU.S. Embassy7 min walk
Popular LocationThe Angel of Independence Monument10 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)23 min drive

Choose dates to view prices

  • Standard Room

    Standard Room

    Room amenities

    • 323 sq ft
    • Sleeps 2
    Show details
  • Suite

    Suite

    Room amenities

    • 538 sq ft
    • Sleeps 2
    Show details

About this area

Mexico City

Hotel Carlota is located in Mexico City. Paseo de la Reforma and The Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome.

Popular Location

What's nearby

  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 7 min walk
  • The Angel of Independence Monument - 10 min walk
  • Monument to the Revolution - 16 min walk
  • Alameda Central - 11 min drive

Getting around

  • Mexico City Buenavista Station - 11 min drive
  • Insurgentes Station - 13 min walk
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 23 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local cuisine. Serves breakfast, lunch and dinner.

About this property

Hotel Carlota

3.5-star Mexico City hotel in Reforma, walk to Paseo de la Reforma
This hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, concierge services and dry cleaning. All 35 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Other amenities available to guests include free bottled water, laptop-compatible safes and showers.
Hotel Carlota offers 35 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with cable channels.
Bathrooms include a shower and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Parking height restrictions apply
Return airport shuttle (surcharge)
Local area shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 290-400 per person
1 restaurant
1 poolside bar and 1 bar
Room service available

Things to do

Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool

Conveniences

Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
Spanish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Shower

Entertainment

TV channels
Flat-screen TV

Food and drink

Free bottled water

More

Laptop-compatible safe
Laptop-friendly workspace

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets are allowed for an extra charge of MXN 0, per accommodation, per stay, plus a deposit of MXN 1000.00 per stay.
  • 2 per room (up to 29 lb/13 kg)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MXN 290 and MXN 400 per person (approximately)
  • Pet deposit: MXN 1000.00 per stay
  • Pet fee: MXN 0 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Parking height restrictions apply.

Property is also known as

  • Hotel Carlota Mexico City
  • Hotel Carlota
  • Carlota Mexico City

Guest reviews

4.1

Very Good

5 - Excellent
115
4 - Good
71
3 - Okay
31
2 - Mediocre
16
1 - Poor
10
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan. 2020

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The big problem with this hotel is the noise the music comes on a 9am every day and plays all day to midnight. The walls are thought and you can hear everything they start setting up for breakfast at 5:50am every day. If you don't plan on sleeping much then this is the place for you. They put to much emphasis on the bar ambiance and for to little on the purpous of a hotel that is a place to sleep.

Stayed 4 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El diseño del hotel es lo que resalta. Sus cuartos son muy cómodos y hay para diferentes tipos de viajeros. El problema es el ruido del hotel. En el cuarto de escucha desde el primer momento que empiezan a limpiar y cocinar en el hotel, ya que los cuartos dan hacia esa ubicación y es un diseño abierto. En el cuarto hay tapones para los oídos, los cuales ayudan, pero tampoco es lo ideal.

Stayed 2 nights in Dec. 2019

3/5

  • Liked: Cleanliness, property conditions & facilities, room comfort

The hotel is clean and very well located, but the music/client noise in the restaurant kept me up at night and the food from the restaurant was not great. Also, the wifi in the room was basically unusable because the signal was so weak. I will not stay here again.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the hotel and the location for the price. I feel that service could be a little more professional. I was stopped multiple times coming into the hotel eventhough I'd been staying there for several days.

Stayed 4 nights in Nov. 2019