Title: Hotel Carlota - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Carlota Discover your haven near Reforma 222 where you can unwind with shopping or relax by the pool. ## Photo gallery for Hotel Carlota ![Standard Room - Hotel Carlota (Mexico City)](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/bb525aa5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room - Hotel Carlota (Mexico City)](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/f90edcdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room | Living area - Hotel Carlota (Mexico City)](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/2835a92f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Carlota (Mexico City)](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/33dbb28a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Living area - Hotel Carlota (Mexico City)](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/dbb40831.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/efe2b6cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Yard Air conditioning Flat-screen TV Premium bedding Separate bedroom Private bathroom Free bottled water Cable channels - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/efe2b6cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Yard Air conditioning Flat-screen TV Premium bedding Separate bedroom Private bathroom Free bottled water Cable channels - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/bb525aa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 7 reviews ### Highlights Yard Air conditioning Flat-screen TV Premium bedding Separate bedroom Private bathroom Free bottled water Cable channels - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/12000000/11940000/11938100/11938036/918a5bd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Yard Air conditioning Flat-screen TV Premium bedding Private bathroom Free bottled water Cable channels Desk - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1600000/1590600/1590516/80060c34.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico Reforma by IHG Reforma - Breakfast included - Free WiFi - Business services - Laundry 9.0 Wonderful 1,002 reviews CA $171 CA $205 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Express-Mexico-Paseo-De-La-Reforma.h1590516.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1360000/1356100/1356034/96e0af4e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn & Suites Mexico Zona Reforma by IHG Reforma - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 383 reviews CA $142 CA $169 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Suites-Mexico-Zona-Reforma.h1356034.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Fitness facility](https://images.trvl-media.com/lodging/2000000/1570000/1563000/1562945/25532a91.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Zona Centro by IHG Downtown Mexico City - Pool - Kids pool - Free WiFi - Restaurant 9.2 Wonderful 1,001 reviews CA $133 CA $159 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Mexico-Buenavista.h1562945.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Outdoor pool, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/85000000/84760000/84753200/84753116/42fe03b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Volga, Member of Preferred Hotels & Resorts Reforma - Pool - Breakfast included - Spa - Pet friendly 9.2 Wonderful 159 reviews CA $570 CA $780 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Mexico-City-Hotels-Volga.h84753116.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16020000/16015700/16015683/57adeb29_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana México Toreo Naucalpan - Pool - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 1,003 reviews CA $226 CA $273 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Mexico-City-Hotels-Fiesta-Americana-Mexico-Toreo.h16015683.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Presidential Room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1890000/1887800/1887706/e16e8c16_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### St Isidro Suites Corporate Housing SPA & Wellness Center Miguel Hidalgo - 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Spa - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 78 reviews CA $624 CA $820 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Alexander.h99694557.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Down comforters, pillowtop beds, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/84000000/83090000/83086000/83085910/6c8d013e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Mexico City Insurgentes - WTC Benito Juarez - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 402 reviews CA $250 CA $299 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City-Insurgentes.h83085910.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) Ad ![Indoor pool, open 7:30 AM to 10:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34960000/34959000/34958967/2f92fcbd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Mexico City Reforma Reforma - Pool - Spa - Pet friendly - Free WiFi 9.6 Exceptional 948 reviews CA $663 CA $793 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=5e88440b-f17a-4816-a29b-b92ddbc01930&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Carlota.h11938036.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Hotel-Carlota.h11938036.Hotel-Information) ## About the area Located in Reforma, a neighborhood in Mexico City, Hotel Carlota is near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.43058%2C-99.16336&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8NUG5igMLCyNSEKlluPO7c7hCxA=) Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500 ### What's nearby - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 3 min walk \- 0.3 km - ![The Angel of Independence in Mexico City](https://images.trvl-media.com/place/501737/473226e5-df19-42e9-b3a2-1cf9606c78d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Angel of Independence Monument 10 min walk \- 0.9 km - ![Mexico, Mexico City, Monument of Revolution, monumento a la revolucion, drone, dron, ciudad, paisaje, arquitectura](https://images.trvl-media.com/place/6158219/a7044678-58ef-487f-b65b-752fd144682a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Monument to the Revolution 15 min walk \- 1.3 km - Reforma 222 3 min walk \- 0.3 km - U.S. Embassy 7 min walk \- 0.6 km ### Getting around - Mexico City Buenavista Station 4 min drive - Insurgentes Station 13 min walk - Benito Juarez International Airport (MEX) 23 min drive ### Restaurants - Tierra Garat 2 min walk - Mezzo Mezzo 3 min walk - La Provoleta Asador Argentino 2 min walk - El Ronquillo 3 min walk - Alcornoque 3 min walk ## About this property ### Hotel Carlota Boutique hotel near Paseo de la Reforma Close to Angel of Independence Monument and Monument to the Revolution, Hotel Carlota provides a poolside bar, shopping on site, and a library. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An outdoor pool - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and an elevator - Concierge services, a 24-hour front desk, and a front-desk safe - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel Carlota boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Extra amenities include: - Bathrooms with showers and tubs or showers - Flat-screen TVs with cable channels - Private yards, wardrobes/closets, and daily housekeeping ## Similar properties ![Master Suite, 1 King Bed, Kitchenette](https://images.trvl-media.com/lodging/31000000/30120000/30115600/30115511/3d5eaca3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Park Nilo Reforma Reforma - Pool - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 237 reviews CA $155 CA $185 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=30115511&PinnedHotelID=30115511&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4960000/4956200/4956189/eae48e77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Downtown Mexico, a Member of Design Hotels Historic Center - Pool - Breakfast included - Pet friendly - Free WiFi 8.8 Excellent 455 reviews CA $273 CA $327 total includes taxes & fees Feb 23 - 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Parking included - Free WiFi - Bar - Housekeeping 9.6 Exceptional 542 reviews CA $150 CA $179 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=90276718&PinnedHotelID=90276718&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/300/243/b42ae424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Mexico City Reforma Reforma - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 1,491 reviews CA $160 CA $191 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=243&PinnedHotelID=243&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/94000000/93040000/93033600/93033545/85141b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amberes 64, an Ascend Collection Hotel Reforma - Breakfast included - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 563 reviews CA $197 CA $236 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=93033545&PinnedHotelID=93033545&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/110000000/109020000/109011400/109011329/4565ead1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vuestro Hotel Boutique Reforma - Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 216 reviews CA $244 CA $292 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=109011329&PinnedHotelID=109011329&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=11938036&PinnedHotelID=11938036&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11938036,30115511,4956189,51701951,25112339) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Bicycle rentals - Library - Outdoor pool - Shopping ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Accessibility - Elevator ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Desk - Free daily newspapers - Laptop workspace - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay Welcoming dogs only 2 total (up to 29 lbs per pet) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2) - Pet deposit: MXN 1000 per stay - Pet fee: MXN 500 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit ### We should mention Parking height restrictions apply ### Property is also known as Hotel Carlota Mexico City Hotel Carlota Carlota Mexico City ## Frequently asked questions ### Does Hotel Carlota have a pool? ### How much does it cost to stay at Hotel Carlota? ### Is Hotel Carlota pet-friendly? ### How much is parking? ### What time is check-in at Hotel Carlota? ### What time is check-out at Hotel Carlota? ### Does Hotel Carlota provide a shuttle to the airport? ### Where is Hotel Carlota located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Carlota Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 312 8 - Good 143 6 - Okay 73 4 - Poor 32 2 - Terrible 27 ## Reviews ### 8/10 Good #### Aldo Noel Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location and proximity to major retailers. Drinks were delicious too!! ##### Aldo Noel Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Arturo A Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general. ##### Arturo A Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Efrain Jan 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and great location ##### Efrain Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Leonardo Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, great stay. Had an issue with my key card and the staff were very helpful in getting the issue fixed for me. Wish the bathroom was a little cleaner but it wasn’t too bad. Area is very walkable with lots of restaurants and convenience stores nearby. Again the staff were so kind and helpful my entire stay. ##### Leonardo Stayed 3 nights in Jun 2025 ### 8/10 Good #### Teu Jul 8, 2025 Liked: Amenities Disliked: Property conditions & facilities Nice hotel but every time I stay there’s something wrong with my room, whether the showers broken or this last time our aircon was so loud I could barely sleep! I wasn’t able to turn it off. The pool area is great! ##### Teu Stayed 1 night in Apr 2025 ### 8/10 Good #### Scott Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location, very comfortable beds and tasty, popular local cafe. Rooms have small windows onto courtyard and no view. ##### Scott Stayed 3 nights in Dec 2024 ### 8/10 Good #### Chris Jul 18, 2025 Liked: Cleanliness, staff & service So far so great! Property is industrial chic. The pool is strange - it’s in the courtyard in front of the restaurant patio which isn’t appealing and probably why nobody was in it during my stay. Other than that the staff was INCREDIBLE and so kind and accommodating. Shipping is super close across Paseo Reforma. Overall, extremely happy! ![](https://a.travel-assets.com/ugc/hotel-reviews/baaa94cd-675c-40d7-9c54-527cb5f81d92-1752822728731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chris Stayed 1 night in Jul 2025 ### 4/10 Poor #### Jasmine Oct 7, 2025 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities The room wasn’t cleaned throughly during the time we were there the amenities aren’t that convenient because they have inconsistent hours. The staff was nice but they were hard to reach on more than one occasion. Not exactly family friendly in my opinion or experience feels like the bathroom sink being on the outside of the bathroom it self is a bit unsanitary and sink was not properly cleaned. Door should have a proper lock it didn’t lock so feels unsafe. ##### Jasmine Stayed 8 nights in Sep 2025 ### 8/10 Good #### ALEX May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2nd time in the city and really liked this property more than my last(nh hotel). Staff are great. Close to everything from nightslife to parks, food etc. Only thing I didnt like is they seem to turn off or up the ac at night.I like to sleep in the cold. Other than that id recommend staying here. ##### ALEX Stayed 3 nights in May 2025 ### 10/10 Excellent #### Rian Oct 30, 2023 Liked: Cleanliness, room comfort, communication #### Very nice Great location and very nice room. The restaurant was very nice and service was awesome! ##### Rian Stayed 4 nights in Oct 2023 ### 8/10 Good #### Yashitha Sep 3, 2024 Liked: Cleanliness, staff & service The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay. ##### Yashitha Stayed 3 nights in Aug 2024 ### 8/10 Good #### Verified traveller Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again I recently stayed at Hotel Carlota for a weekend trip. The hotel itself is very clean, modern, and rooms are spacious. All the staff members were friendly and helpful!! A plus is hotel parking is free. My only complaint is I got a room facing the street which was very noisy. You could hear neighbors and cars the entire night. However I believe moving rooms could help with this. Overall I would stay again! ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Hugo Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Try the restaurants. They are awesome ##### Hugo Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Fernando Aug 21, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City! ##### Fernando Stayed 1 night in Aug 2023 ### 6/10 Okay #### Joshua Jan 21, 2024 Liked: Staff & service Disliked: Amenities I liked the location and design. Bathrooms need to be cleaner and better towels. ##### Joshua Stayed 4 nights in Jan 2024 ### 6/10 Okay #### John Apr 29, 2025 Liked: Staff & service, property conditions & facilities The staff was friendly, and the room was very fine. However, I woke up to a roach in my room one morning that I made to kill. They staff came to clean my room and left the dead roach by the door. Besides that everything was fine. ##### John Stayed 3 nights in Apr 2025 ### 4/10 Poor #### adel Jan 6, 2025 Disliked: Amenities, property conditions & facilities The staff is very helpful and nice. The hotel needs a lot of work; rusty pipes, bad quality towels, and very bad internet. I see the hotel responded to previous complaints about internet that it was addressed, the WiFi is still pretty bad. The hotel is also very noisy, they have music until late on the weekends ##### adel Stayed 5 nights in Dec 2024 ### 8/10 Good #### Thomas Nov 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would rate it a 4.5\. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street. Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up. ##### Thomas Stayed 2 nights in Oct 2024 ### 4/10 Poor #### ROBERT Feb 28, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises. ##### ROBERT Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Nicole May 21, 2024 Liked: Staff & service, amenities We had a good time in this hotel, here are some pros and cons: Pros: - The location is excellent, super convenient for all the areas of interest - Rooms are big, spacious and it is well equipped - The pool are is ok to relax for a bit and take the sun - There is always someone from staff available to attend to your needs. Cons: - The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old. - Room service is not great, they knocked on our door one day at 5pm to try to clean up. - The doors don't have a double lock option from the inside, which I didn't love. Overall it was an ok experience. I will probably look for a different place next time in Mexico City, but good enough for the price we paid. ##### Nicole Stayed 3 nights in May 2024 ### 8/10 Good #### Alfonso May 30, 2025 Liked: Cleanliness, staff & service The location is convenient the rooms are decent, amenities are excellent. The pool gives the impression of being dirty, so you don’t really feel like going in. The staff is mostly excellent, very kind and helpful. The only strange thing was that they use the common areas to eat, and chat. When I arrived the staff was having lunch at the bar, and then i went up to a lounge area and other staff was having their lunch there, I think its uncofortable for both clients and staff. ##### Alfonso Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Richard Sep 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again. ##### Richard Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### HSIN HAN Dec 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall good ##### HSIN HAN Stayed 4 nights in Dec 2025 ### 6/10 Okay #### david Dec 20, 2025 rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing. ##### david Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jimena C Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente todo ##### Jimena C Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Casa Cleo Boutique Stays by Viadora](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cleo-Boutique-Apartments-By-Viadora.h75272566.Hotel-Information) > > [Casa Frida Coyoacan](https://www.expedia.ca/Mexico-City-Hotels-Casa-Frida-Coyoacan.h91846259.Hotel-Information) > > [Hotel Diligencias](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Diligencias.h9605497.Hotel-Information) > > [Hospedaje Coscomate 69 ](https://www.expedia.ca/Mexico-City-Hotels-Hospedaje-Coscomate-69.h110261048.Hotel-Information) > > [Hotel Emma](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Emma.h105615691.Hotel-Information) > > [ArcoSuite](https://www.expedia.ca/Mexico-City-Hotels-ArcoSuite.h92612351.Hotel-Information) > > [Casa Izeba](https://www.expedia.ca/Mexico-City-Hotels-Casa-Izeba.h96730682.Hotel-Information) > > [Singular Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Singular-Centro-Historico.h96132411.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [AR 218 Hotel by ULIV](https://www.expedia.ca/Mexico-City-Hotels-AR-218.h7413214.Hotel-Information) > > [Hotel MX lagunilla CDMX, Trademark Collection by Wyndham](https://www.expedia.ca/Mexico-City-Hotels-Hotel-MX-Lagunilla.h45741724.Hotel-Information) > > [H21 Hospedaje Boutique](https://www.expedia.ca/Mexico-City-Hotels-H21-Hospedaje-Boutique.h29348786.Hotel-Information) > > [Hotel Dos Naciones](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Dos-Naciones.h9310519.Hotel-Information) > > [City Express Plus by Marriott Ciudad de México Periférico Sur Tlalpan](https://www.expedia.ca/Mexico-City-Hotels-City-Express-Plus-Periferico-Sur-Tlalpan.h13372500.Hotel-Information) > > [Hotel Lua](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Lua.h108334846.Hotel-Information) > > [Mansion Papilio](https://www.expedia.ca/Mexico-City-Hotels-Mansion-Papilio.h19658950.Hotel-Information) > > [Room-cozy Room With Terrace 5](https://www.expedia.ca/Mexico-City-Hotels-Room-In-Studio-Cozy-Room-With-Terrace.h103028007.Hotel-Information) > > [Maria Condesa](https://www.expedia.ca/Mexico-City-Hotels-Maria-Condesa.h5806067.Hotel-Information) > > [Hotel Flamencos Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Flamencos.h70967884.Hotel-Information) > > [Love Hotel Kron](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Kron.h11259764.Hotel-Information) > > [Hotel Real del Sur](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Real-Del-Sur.h3347730.Hotel-Information) > > [Casa Tanimisha](https://www.expedia.ca/Mexico-City-Hotels-Casa-Tanimisha.h37910237.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Colima 71 Casa de Arte Hotel](https://www.expedia.ca/Mexico-City-Hotels-Colima-71-Art-Community-Hotel.h91373978.Hotel-Information) > > [Casa Luciana Condesa](https://www.expedia.ca/Mexico-City-Hotels-LUCIANA-CONDESA.h83396970.Hotel-Information) > > [Flow Condesa](https://www.expedia.ca/Mexico-City-Hotels-FlowSuites-Condesa.h11630939.Hotel-Information) > > [Casa Cibeles by Lumina](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cibeles-By-Lumina.h103028341.Hotel-Information) > > [Coyotito Beds Coyoacán](https://www.expedia.ca/Mexico-City-Hotels-Coyotito-Beds-Coyoacan.h28931957.Hotel-Information)