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Hotel Carlota

3.5 star property
Comfortable boutique hotel, a short walk to Paseo de la Reforma

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Carlota

Exterior
Balcony
Premium Room
Daily breakfast for a fee
Interior

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
  • Popular LocationPaseo de la Reforma4 min walk
  • Popular LocationU.S. Embassy7 min walk
  • Popular LocationAngel of Independence Monument10 min walk
  • AirportMexico City (MEX-Mexico City Intl.)27 min drive
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Outdoor pool
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9.2 out of 10, Wonderful, (2050)
The price is CA $168
CA $200 total
includes taxes & fees
Aug 3 - Aug 4
Galeria Plaza Reforma

About the area

Mexico City

Hotel Carlota is located in Reforma, a neighborhood in Mexico City, and is near a metro station. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Foro Sol.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Reforma 222 - 3 min walk
  • Paseo de la Reforma - 4 min walk
  • U.S. Embassy - 7 min walk
  • Angel of Independence Monument - 10 min walk
  • Monument to the Revolution - 16 min walk

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • San Cosme Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Tierra Garat - ‬1 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪El 46 - ‬1 min walk

About this property

Hotel Carlota

Boutique hotel near Paseo de la Reforma
Close to Reforma 222 and Angel of Independence Monument, Hotel Carlota provides a poolside bar, shopping on site, and a library. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Carlota boast thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and tubs or showers
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
Welcoming dogs only
2 total (up to 29 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Does Hotel Carlota have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Carlota?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Carlota on Jul 30, 2024 start from CA $117.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Carlota pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 29 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per stay.

How much is parking at Hotel Carlota?

Self parking is free at this property.

What time is check-in at Hotel Carlota?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carlota?

Check-out is at noon.

Does Hotel Carlota provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1392 per vehicle applies.

Where is Hotel Carlota located?

Located in Reforma, this boutique hotel is within a 5-minute walk of Reforma 222 and Paseo de la Reforma. Angel of Independence Monument and U.S. Embassy are also within 15 minutes. San Cosme Station is 17 minutes by foot and Cuauhtemoc Station is 19 minutes.

Hotel Carlota Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 223 out of 439 reviews" "
Rating 8 - Good. 112 out of 439 reviews" "
Rating 6 - Okay. 57 out of 439 reviews" "
Rating 4 - Poor. 26 out of 439 reviews" "
Rating 2 - Terrible. 21 out of 439 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Raquel, La Puente

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities
We had a good time in this hotel, here are some pros and cons: Pros: - The location is excellent, super convenient for all the areas of interest - Rooms are big, spacious and it is well equipped - The pool are is ok to relax for a bit and take the sun - There is always someone from staff available to attend to your needs. Cons: - The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old. - Room service is not great, they knocked on our door one day at 5pm to try to clean up. - The doors don't have a double lock option from the inside, which I didn't love. Overall it was an ok experience. I will probably look for a different place next time in Mexico City, but good enough for the price we paid.
Stayed 3 nights in May 2024

8/10 Good

Julio

Business traveller
Liked: Staff & service, amenities
Mejor limpieza
Stayed 1 night in Feb 2024

10/10 Excellent

Ana Edith, Westlake Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Feb 2024

4/10 Poor

ROBERT

Disliked: Cleanliness, staff & service, property conditions & facilities
The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises.
Stayed 4 nights in Feb 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities
I liked the location and design. Bathrooms need to be cleaner and better towels.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rian

Liked: Cleanliness, room comfort
Very nice
Great location and very nice room. The restaurant was very nice and service was awesome!
Stayed 4 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Stayed 1 night in Aug 2023

10/10 Excellent

Leah

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Vivien

Liked: Cleanliness, property conditions & facilities
Friendly staff. Well located. I heated the restaurant is amazing but I didn’t get the chance to try it.
Stayed 1 night in May 2023

8/10 Good

Jeremy, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Rooms are modern, especially compared to other Mexico city hotels. unfortunately, the property can be very loud at times. Most of the rooms surround the pool-restaurant-bar so it can be loud at times.
Stayed 3 nights in Apr 2023

2/10 Terrible

Iris

Stayed 9 nights in Apr 2023

4/10 Poor

Pablo

Travelled with partner
not a good place
Stayed 3 nights in Apr 2023

10/10 Excellent

Jorge Francisco

Stayed 1 night in Apr 2023

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 4 nights in Feb 2023

6/10 Okay

Adriana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the design is very cool. the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Stayed 2 nights in Feb 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Stayed 1 night in Jan 2023

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful employees, great location, amazing interior

10/10 Excellent

Andrea

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and walking distance to a lot of restaurants and must-see places

6/10 Okay

Nicolas

Travelled with partner
Liked: Cleanliness
We got placed in a room on the second floor, there were no true windows and therefore no true noise cancellation from the outside. Woke up at 3AM to someone casually coughing in the lobby, I shouldn't be able to hear that and they should be able to cough without waking anyone up. We could also crisply hear people going up and down the stairs and using the elevator. They provide earplugs but that shouldn't be required for a reasonable place to sleep. It truly felt like we were sleeping in the lobby. The standard rooms were also quite small and the bathroom had no sink. Most of the shelf space was taken up by paid snacks and drinks which was off-putting. The noise level may be different in other rooms but it was truly a deal breaker for us. The staff however was accommodating and made it easy for us to cancel the rest of our stay, albeit with one night as a penalty. Good central location and accommodating staff, but the noise issues were worse that we could have expected.
Stayed 6 nights in Oct 2022

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, room comfort
I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Stayed 6 nights in Sep 2022

10/10 Excellent

Rachel

Stayed 6 nights in Aug 2022

10/10 Excellent

Gabriel A

Stayed 1 night in Aug 2022

General hotel information

Reasons to Book
Spacious Living Room & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5