Title: Grand Fiesta Americana Chapultepec (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2265&destination=Mexico+City%2C+Mexico&selected=794000&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Fiesta Americana Chapultepec An eco-friendly retreat in Mexico City where travelers can enjoy spa treatments, convenient amenities, and quality dining options for the whole family ## Photo gallery for Grand Fiesta Americana Chapultepec ![Front of property - Grand Fiesta Americana Chapultepec (Mexico City)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/41242407.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 1 King Bed, Park View - Grand Fiesta Americana Chapultepec (Mexico City)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/ffa901e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall - Grand Fiesta Americana Chapultepec (Mexico City)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/b0c5b8b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Grand Fiesta Americana Chapultepec (Mexico City)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/7e9d5525.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, body treatments, aromatherapy - Grand Fiesta Americana Chapultepec (Mexico City)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/55a3b4fb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Fiesta Americana Chapultepec stands in the heart of Mexico City as a peaceful retreat. Visitors can book treatments at Spa 19th, connect with in-room WiFi, grab drinks at the bar, or dine at Azur restaurant where kids' meal options make family meals easier. ## Reviews 9.6 Exceptional ## Popular amenities - Hot tub - Pet friendly - Free WiFi - Restaurant - Air conditioning ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=794000&PinnedHotelID=794000&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Deluxe Room, 1 King Bed, Park View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/843175ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Park View 9.6 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding Down duvet - Park view - 344 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/589fca21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.2 Wonderful 39 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding Down duvet - City view - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Double Room, 2 Double Beds, Park View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/a41180af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds, Park View 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding Down duvet - Park view - 388 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room, 2 Double Beds ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/a41180af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 9.8 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding Down duvet - 344 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Grand Club King ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/9aa4eae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Club King 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding - City view - 344 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Grand Club, 2 Doubles ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/13c6cbd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Club, 2 Doubles 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding - City view - 334 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Grand Club 2 Double, Park View ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/13c6cbd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Club 2 Double, Park View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding Down duvet - Park view - 366 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Grand Club, 1 King Park View ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/9aa4eae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Club, 1 King Park View ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding Down duvet - Park view - 366 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Park View ![Junior Suite, 1 King Bed, Park View](https://images.trvl-media.com/lodging/1000000/800000/794000/794000/30499f20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Park View 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding - Park view - 366 sq ft - Sleeps 4 - 1 King Bed ## You may also like Ad ![5 restaurants, breakfast, lunch, dinner served; French cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/4700/4641/9b4e5c02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Mexico City by IHG Polanco - Spa - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 2,277 reviews CA $520 CA $621 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ae0f06c8-ece2-4450-ac4a-6bc35df7c627&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/23400/23360/w3838h2563x0y0-28ad6d1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Mexico City Polanco - Pool - Spa - Pet friendly - 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Free WiFi - Air conditioning - Spa - 24/7 front desk 9.0 Wonderful 87 reviews CA $148 CA $179 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Mexico-City-Hotels-Capitalia-Reforma-Chapultepec.h121711567.Hotel-Information?chkin=2026-3-16&chkout=2026-3-17&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=ae0f06c8-ece2-4450-ac4a-6bc35df7c627&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Grand-Fiesta-Americana-Chapultepec.h794000.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Grand-Fiesta-Americana-Chapultepec.h794000.Hotel-Information) ## About the area Located in Reforma, a neighborhood in Mexico City, Grand Fiesta Americana Chapultepec is in the entertainment district and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42517%2C-99.17815&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5_R9XK-d3_kSFYaUffsCwDqrQ1o=) Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590 ### What's nearby - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 2 min walk \- 0.2 km - ![Chapultepec Park which includes a river or creek and a garden](https://images.trvl-media.com/place/6074202/81872615-be0e-4060-9be0-594bb5fd8e84.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapultepec Park 5 min walk \- 0.5 km - ![Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico](https://images.trvl-media.com/place/6195504/1c50628e-3c5f-4fd5-9fbc-0d9d662eec3c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Presidente Masaryk 8 min walk \- 0.8 km - ![Wish we would have started the Mexico adventure at the Anthropological Museum as it houses some of the best artifacts, information and history from the many diverse cultures of the past. ](https://images.trvl-media.com/place/2265/d3874d34-fe3f-49ea-b17c-01b5137b51ef.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Museum of Anthropology 10 min walk \- 0.9 km - ![The Angel of Independence in Mexico City](https://images.trvl-media.com/place/501737/473226e5-df19-42e9-b3a2-1cf9606c78d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Angel of Independence Monument 14 min walk \- 1.2 km ### Getting around - Mexico City Buenavista Station 6 min drive - Chapultepec Station 10 min walk - Benito Juarez International Airport (MEX) 25 min drive ### Restaurants - Los Panchos 1 min walk - Sodome 2 min walk - LA NUEVA DECIMA CANTINA 3 min walk - totte para todos 1 min walk - Central de Pizzas 3 min walk ## About this property ### Grand Fiesta Americana Chapultepec Luxury hotel near Paseo de la Reforma Located close to Chapultepec Park and Angel of Independence Monument, Grand Fiesta Americana Chapultepec provides a hair salon, dry cleaning/laundry services, and car rentals on site. Indulge in a body wrap, a massage, and aromatherapy at Spa 19th, the onsite spa. The on-site restaurant, Azur, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour health club. Other perks include: - Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station - Express check-out, local meal delivery service, and free newspapers - Smoke-free premises, bicycle parking, and massage treatment rooms - Guest reviews give top marks for the helpful staff and location Room features All 203 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property. Extra amenities include: - Free infant beds and free extra beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with designer toiletries and showers - 65-inch Smart TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/9300/9253/9dbb56ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Polanco Mexico Reforma - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 3,358 reviews CA $173 CA $207 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=9253&PinnedHotelID=9253&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23400/23360/d2b1584f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Mexico City Polanco - 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Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Valet parking on site (MXN 200 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children - A bar/lounge - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Azur ### Things to do - 24-hour health club - Full-service spa - Hot tub - Sauna - Steam room - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center - Meeting room ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 100% renewable energy - 20 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2001 - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organized tours and activities - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 65-inch smart TV with premium cable channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 1912 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 44 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 610 for adults and MXN 350 for children - Valet parking fee: MXN 200 per night - Pet fee: MXN 1912 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fiesta Americana Chapultepec Fiesta Americana Grand Chapultepec Fiesta Americana Grand Chapultepec Hotel Fiesta Americana Grand Chapultepec Hotel Mexico City Fiesta Americana Grand Chapultepec Mexico City Fiesta Grand Chapultepec Grand Chapultepec Grand Chapultepec Fiesta Americana Grand Fiesta Americana Chapultepec Grand Fiesta Americana Chapultepec Hotel Mexico City Grand Fiesta Americana Chapultepec Hotel Grand Fiesta Americana Chapultepec Mexico City Fiesta Americana Chapultepec Grand Fiesta Americana Chapultepec Hotel Grand Fiesta Americana Chapultepec Mexico City Grand Fiesta Americana Chapultepec Hotel Mexico City ## Frequently asked questions ### Is Grand Fiesta Americana Chapultepec pet-friendly? ### How much does it cost to stay at Grand Fiesta Americana Chapultepec? ### How much is parking? ### What time is check-in at Grand Fiesta Americana Chapultepec? ### What time is check-out at Grand Fiesta Americana Chapultepec? ### Where is Grand Fiesta Americana Chapultepec located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Fiesta Americana Chapultepec Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 10 Location ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 872 8 - Good 130 6 - Okay 32 4 - Poor 12 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Matthew Feb 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff and amenities were great! ![View from room. Chapultepec park.](https://a.travel-assets.com/ugc/hotel-reviews/7872df48-ca57-458e-84d0-fc4de501ee23-1770657689463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Emma Guadalupe Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly & professional staff, appropriate for business & city tourism. ##### Emma Guadalupe Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Haibing Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Great location. Close to many attractions. ##### Haibing Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Olga Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Love location, very friendly staff and very clean room. ##### Olga Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mehran Jan 13, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel, amazing location and wonderful staff. I have traveled the world and I can say this place is wonderful for your stay in Mexico City. I highly recommend it. ##### Mehran Stayed 8 nights in Jan 2026 ### 10/10 Excellent #### Victor Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great place you have everything close by ##### Victor Stayed 1 night in Jan 2026 ### 10/10 Excellent #### JOANA Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfortable, excellent location and a beautiful hotel ##### JOANA Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Claudio Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything stood out. Great Service! ##### Claudio Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Elizabeth Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities This a a wonderful place to stay in Mexico City. It was very clean and in a great, safe, and central location. We had an awesome view of Chapultpec Park. ##### Elizabeth Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Mauricio Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Mexico! Great stay at Mexico. Really nice hotel and the location is perfect. ##### Mauricio Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Hardik Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and the amenities were five star. They have a nice restaurant in the hotel and the breakfast lounge on the top floor has amazing view of the castle and the Chapultepec park. The staff is very helpful and always ready to serve you. The museums and the castle is at walking distance. ##### Hardik Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Brenda Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff. They always pointed us in the right direction and gave us options. ![Room view overlooking Bosque de Chapultepec. ](https://a.travel-assets.com/ugc/hotel-reviews/8e355375-fd26-49dc-a4c6-3ae7816620b8-1763179645219.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brenda Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jonathan Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was AMAZING. Best level of service received in CDMX. ##### Jonathan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Luisa Oct 31, 2025 Liked: Cleanliness, property conditions & facilities Clean clean clean and the service is TOP ##### Luisa Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Phil Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely worth visiting Everyone was very helpful and incredibly friendly. The hotel is also very well located. ##### Phil Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Armando Junior Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities The service provided by the front desk staff was truly outstanding. Their professionalism and attentiveness were evident throughout our entire interaction. They were highly efficient and resolved all our inquiries with remarkable skill. We felt very well taken care of by their exceptional demeanor. Their positive attitude significantly enhanced our experience. The service provided on the breakfast floor was outstanding. The personnel demonstrated a remarkable level of attentiveness. They consistently ensured that all of our needs were met with efficiency and courtesy. It was a pleasure to experience such dedicated service. This level of professionalism significantly enhanced the morning dining experience. ##### Armando Junior Stayed 1 night in Jan 2026 ### 8/10 Good #### chrisitan Nov 13, 2025 Liked: Cleanliness, staff & service, amenities I really like this hotel and found a location to be quite convenient. We were there for day of the dead and it was a great experience staying here. We really enjoyed that time of year in a celebrations, but expect huge crowds and if you’re planning to visit book in advance. The museum and the castle and the park are very close. What I loved most about the hotel was the bed. It was on the firm side and very comfortable. ##### chrisitan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### EMUEJEVOKE Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spa is amazing. The bar is on point ##### EMUEJEVOKE Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Mr Llerena Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 17th floor room facing Chapultepec Park. FANTASTIC room. Everything SUPER CLEAN. Great service!!!!!!!!! Hotel food and restaurant were great. We were so very happy with this hotel experience!!! ##### Mr Llerena Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Joshua Jun 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and accomodating staff! ##### Joshua Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Stephanie May 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very kind staff and comfortable room ##### Stephanie Stayed 4 nights in May 2025 ### 8/10 Good #### Roz Nov 15, 2025 Liked: Cleanliness, property conditions & facilities Location wasn’t great. Also lobby wasn’t very nice. But service was amazing and very clean rooms. ##### Roz Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Eliab Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and high end service ##### Eliab Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Roberto Raul Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice and professional. ##### Roberto Raul Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Mariam Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff and amenities at this hotel are wonderful. We had an amazing time and really love this hotel. 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