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FlowSuites Polanco

3.5 star property
Comfortable hotel, walk to Avenida Presidente Masaryk
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for FlowSuites Polanco

Interior entrance
Free minibar items, in-room safe, individually furnished, desk
Fridge, microwave, stovetop, coffee/tea maker
Reception
Free minibar items, in-room safe, individually furnished, desk
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is CA $184
CA $220 total
includes taxes & fees
20 May - 21 May

Check out the area

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560
  • Popular LocationParque Zoologico de Chapultepec8 min walk
  • Popular LocationAuditorio Nacional14 min walk
  • Popular LocationNational Museum of Anthropology18 min walk
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)57 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..
Jun. 27, 2023

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Penthouse with jacuzzi

Penthouse with jacuzzi

Penthouse with jacuzzi

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Blackout drapes/curtains
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Queen Bed

Free minibar items, in-room safe, individually furnished, desk

Executive Apartment, 1 Queen Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is CA $167
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includes taxes & fees
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About the area

Mexico City

FlowSuites Polanco is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Soumaya Museum are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Chapultepec Castle. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 1 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • Auditorio Nacional - 14 min walk
  • National Museum of Anthropology - 18 min walk
  • Angel of Independence Monument - 4 min drive

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • Café Toscano Polanco - 1 min walk
  • Starbucks - 2 min walk
  • Restaurante Mythos - 1 min walk
  • Maison Belen - 1 min walk
  • La Aceituna - 2 min walk

About this property

FlowSuites Polanco

Hotel near Avenida Presidente Masaryk
Located close to Lincoln Park and Auditorio Nacional, FlowSuites Polanco provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An area shuttle, luggage storage, and a 24-hour front desk
  • Smoke-free premises, a front-desk safe, and concierge services
  • An elevator and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All guestrooms are individually furnished, and offer comforts such as separate sitting areas and separate dining areas, in addition to perks like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • HDTVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchenettes

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Things to do

  • Spa tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 915 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Property is also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Is FlowSuites Polanco pet-friendly?

Yes, FlowSuites Polanco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 915 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at FlowSuites Polanco?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at FlowSuites Polanco on May 20, 2024 start from CA $184.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at FlowSuites Polanco?

This property doesn't offer parking.

What time is check-in at FlowSuites Polanco?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FlowSuites Polanco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is FlowSuites Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Lincoln Park. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 15 minutes. Polanco Station is 7 minutes by foot and Auditorio Station is 10 minutes.

FlowSuites Polanco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 312 reviews" "
Rating 8 - Good. 106 out of 312 reviews" "
Rating 6 - Okay. 51 out of 312 reviews" "
Rating 4 - Poor. 12 out of 312 reviews" "
Rating 2 - Terrible. 15 out of 312 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio, Monterrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar privilegiado, muy seguro, se puede caminar muy tranquilo y comer en muchos lugares.
Stayed 1 night in May 2024

10/10 Excellent

Joel

Stayed 2 nights in Mar 2024

6/10 Okay

Eduardo

Business traveller
Liked: Cleanliness, room comfort
Service is going way down
How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ramses

Business traveller
Liked: Property conditions & facilities, room comfort
Shower head 104
Excellent place just need to work on the shower head.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ricardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place !!!
Stayed 3 nights in Dec 2023

8/10 Good

Javier

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little loud but comfortable
The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Stayed 3 nights in Nov 2023

10/10 Excellent

Leonardo G

Stayed 3 nights in Oct 2023

2/10 Terrible

HOSEON

Stayed 2 nights in Sep 2023

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2023

General hotel information

Reasons to Book
Spacious Rooms & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5