Title: Stara Hamburgo (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2265&destination=Mexico+City%2C+Mexico&selected=11026449&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Stara Hamburgo Rooftop views and spa treatments await at this boutique hotel where art and luxury create a distinctive experience in Mexico City ## Photo gallery for Stara Hamburgo ![Front of property - Stara Hamburgo (Mexico City)](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/a44bae24.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Stara Hamburgo (Mexico City)](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/7a001e2e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Stara Hamburgo (Mexico City)](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/fcc5b7a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pool - Stara Hamburgo (Mexico City)](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/c17dd2a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Library - Stara Hamburgo (Mexico City)](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/b710522d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Stara Hamburgo, steps from Paseo de la Reforma, offers a refined retreat with rejuvenating spa treatments and international dishes at Luna Bistro. Enjoy an on-site art gallery and complimentary WiFi throughout. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11026449&PinnedHotelID=11026449&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/cffaf3b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite 10.0 Exceptional 4 reviews - 592 sq ft - Sleeps 3 - 1 King Bed ### View all photos for EXECUTIVE SUITE ![EXECUTIVE SUITE ](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/153912df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### EXECUTIVE SUITE - 592 sq ft - Sleeps 3 ### View all photos for STARA SUITE ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/6e92f4c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### STARA SUITE 10.0 Exceptional 1 review - 667 sq ft - Sleeps 3 ### View all photos for TERRACE SUITE ![TERRACE SUITE](https://images.trvl-media.com/lodging/12000000/11030000/11026500/11026449/c8d33606.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### TERRACE SUITE 10.0 Exceptional 2 reviews - 602 sq ft - Sleeps 3 ## You may also like Ad ![Free continental breakfast on weekdays](https://images.trvl-media.com/lodging/2000000/1600000/1590600/1590516/4d7d0d4c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Mexico Reforma by IHG Reforma - Breakfast included - Free WiFi - Business services - Laundry 9.0 Wonderful 1,002 reviews CA $170 CA $203 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Express-Mexico-Paseo-De-La-Reforma.h1590516.Hotel-Information?chkin=2026-3-21&chkout=2026-3-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7275523f-8075-4faa-ae9e-13f1ff8ab677&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/88000000/87920000/87912900/87912887/18209ca0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mondrian Mexico City Condesa La Condesa - Spa - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 867 reviews CA $350 CA $418 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Mexico-City-Hotels-Mondrian-Mexico-City-Condesa.h87912887.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7275523f-8075-4faa-ae9e-13f1ff8ab677&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34960000/34959000/34958967/b8576dbe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Mexico City Reforma Reforma - Pool - Spa - Pet friendly - Free WiFi 9.6 Exceptional 965 reviews CA $628 CA $751 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=7275523f-8075-4faa-ae9e-13f1ff8ab677&top_cur=CAD) Ad ![3 restaurants, breakfast, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Stara-Hamburgo.h11026449.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Stara-Hamburgo.h11026449.Hotel-Information) ## About the area Located in Reforma, a neighborhood in Mexico City, Stara Hamburgo is near the airport and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game while in town? See what's going on at Autódromo Hermanos Rodríguez. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42839%2C-99.16021&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LlrC8Asb-pxX5oJaAvKBzSDUt60=) Hamburgo No. 32, Col. Juárez, Mexico City, 06600 ### What's nearby - ![Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico](https://images.trvl-media.com/place/179290/3a01d0ca-bd22-4b94-820e-cbeee93de6a1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Paseo de la Reforma 3 min walk \- 0.3 km - ![The Angel of Independence in Mexico City](https://images.trvl-media.com/place/501737/473226e5-df19-42e9-b3a2-1cf9606c78d5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Angel of Independence Monument 12 min walk \- 1.0 km - Reforma 222 2 min walk \- 0.2 km - Museo de Cera 5 min walk \- 0.5 km - U.S. Embassy 8 min walk \- 0.8 km ### Getting around - Mexico City Buenavista Station 9 min drive - Insurgentes Station 9 min walk - Benito Juarez International Airport (MEX) 25 min drive ### Restaurants - El Bajío 2 min walk - Wooow 1 min walk - Starbucks 2 min walk - Laboratorio Espresso 1 min walk - Pizzalianni's 1 min walk ## About this property ### Stara Hamburgo Luxury boutique hotel near Paseo de la Reforma Located close to Museo de Cera and Angel of Independence Monument, Stara Hamburgo provides a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to a massage, a manicure/pedicure, or a body scrub at the onsite spa. The on-site international cuisine bistro, Luna Bistro, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes. Other perks include: - Free self parking - Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, a gift shop, and concierge services Room features All 60 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas. Other amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds - Bathrooms with designer toiletries and showers - 50-inch Smart TVs with premium channels - Wardrobes/closets, separate sitting areas, and ceiling fans ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/6000000/5510000/5509300/5509248/524a6616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Méridien Mexico City Reforma Reforma - Pool - Spa - Pet friendly - Free WiFi 9.0 Wonderful 1,001 reviews CA $232 CA $277 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=5509248&PinnedHotelID=5509248&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36060000/36050900/36050809/w5757h3835x0y5-0e1b8990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Umbral, a Curio Collection by Hilton Historic Center - 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24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 60 km - Free self parking on site - Onsite parking options include a garage ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 8:00 AM for a fee: USD 15 to 30 per person - 2 coffee shops/cafes - A bar/lounge - A restaurant - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Bar 32 - Lobby Bar - Luna Bistro - Roof Garden ### Things to do - Arcade/game room - Art gallery - Bicycle rentals - Designer stores - Full-service spa - Gym - Library - Shopping ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 2 meeting rooms - 24-hour business center - Computer station - Conference center (1,615 square feet of space) - Coworking space ### Outdoors - Garden - Picnic area - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Thai massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - Ballroom - Banquet hall - Built in 2015 - Communal living room - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Select Comfort mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 50-inch smart TV with premium satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Living room - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from August 1 2023 to December 31 2024 (dates subject to change). The property will be renovating from August 1 2023 to May 31 2024 (completion date subject to change). The following areas are affected: - Bar/lounge - Business center - Dining venue(s) - Elevator - Exterior - Fitness facilities - Front desk - Guestrooms - Hallway - Laundry facilities - Lobby - Meeting facilities - Sauna - Spa During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children 12 and younger are not allowed at this property; All guests older than 12 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person - Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property No pets and no service animals are allowed at this property A car is recommended for transportation to and from this property Guests under 18 years old are not allowed in the spa ### Property is also known as Stara Hamburgo Adults Aparthotel Mexico City Stara Hamburgo Adults Aparthotel Stara Hamburgo Adults Mexico City Stara Hamburgo Adults Stara\* Hamburgo Adults only Stara Hamburgo Hotel Mexico City Stara Hamburgo Hotel Stara Hamburgo Mexico City Stara Hamburgo ## Frequently asked questions ### Is Stara Hamburgo pet-friendly? ### How much is parking? ### What time is check-in at Stara Hamburgo? ### What time is check-out at Stara Hamburgo? ### Does Stara Hamburgo provide a shuttle to the airport? ### Where is Stara Hamburgo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Stara Hamburgo Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 140 8 - Good 37 6 - Okay 13 4 - Poor 4 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Eleanor Dec 14, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a great stay overall. ##### Eleanor ### 10/10 Excellent #### Jennifer Sep 17, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication It is a stunning boutique hotel in the middle of Zona Rosa - we loved everything about it ! ##### Jennifer Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Christine Jul 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I really enjoyed my stay. The hotel is in a great location and there are some great dining options within walking distance nearby. The staff was really helpful and I recommend this hotel for solo travellers. ##### Christine ### 8/10 Good #### Alberto Oct 15, 2022 Liked: Cleanliness, property conditions & facilities, communication Nice place. Comfortable and with great location. ##### Alberto Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Cesar Jan 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication great hotel and great location. Staff was great, welcomed us and helped us with all of our bags as soon we got there. Very clean and quite hotel I will definitely be staying at this hotel again. Good neighborhood As well, lots of places to go eat around the corner. ##### Cesar ### 10/10 Excellent #### Francisco Oct 8, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing and charming property. Great service ##### Francisco Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Maria Sep 21, 2022 Liked: Cleanliness, property conditions & facilities, communication Excellent service, super clean and everyone was great!! ##### Maria Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### Jennifer Apr 19, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I had a very pleasant stay. The property and room was sparkling clean and confortable. They have excellent customer service. ##### Jennifer Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Jennifer Sep 10, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The rooms are modern and perfectly appointed. We were welcomed with a note and chocolate truffles. It’s an beautiful hotel. ##### Jennifer Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Astrid Dec 9, 2022 Liked: Cleanliness, room comfort, communication Great room. Super comfy beds. Top clean, modern - gave us a welcome note and cookies 😍 ##### Astrid Stayed 1 night in Dec 2022 ### 8/10 Good #### Patrick Nov 21, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication nice spot, not far from some of my favorite places to eat in cdmx. clean. staff was friendly and helpful. the feel was a little stiff but the price was great so no complaints. ##### Patrick Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Andrea J Oct 25, 2022 Liked: Cleanliness, room comfort, communication #### High quality, beyond expectations! This hotel really exceeded expectations. The room was huge, high-end quality and comfort - great terrace and I used the gym as well. The staff was incredibly accommodating. I hope to stay here on a future visit and it may become my go-to hotel in Roma Norte. I wish I stayed more nights here! Thank you for a lovely stay. ##### Andrea J Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Andrew Jun 8, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication A very modern concept under a classic construction. The restaurant menu at the roof top is a bit limited in terms of food options ##### Andrew Stayed 4 nights in May 2023 ### 8/10 Good #### Misael Nov 4, 2022 Liked: Amenities, property conditions & facilities Not as clean as expected, can be improved. Ripped towels. ##### Misael ### 4/10 Poor #### Megan Feb 15, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities, communication The hotel was overall fine but the air conditioning unit is loud and don’t forget to bring a toothbrush or they will charge you for it. The concierge should clarify the cost before sending to room as I’ve never been charged for a toothbrush in any hotel I have stayed. The breakfast was ok but nothing special. Probably won’t return as there are so many other places to stay in Mexico City. The location is great . ##### Megan Stayed 1 night in Feb 2023 ### 6/10 Okay #### Diego Nov 14, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Communication Facilities were okay, communication with the staff was confusing: they had no idea of the reservation and then, they offered late check out on arrival and then refused to offer it, so I had to change plans which was unfortunate ##### Diego Stayed 1 night in Nov 2022 ### 4/10 Poor #### Martha Nov 22, 2022 Disliked: Cleanliness The room was not clean. ##### Martha Stayed 2 nights in Nov 2022 ### 8/10 Good #### Yolette Nov 19, 2022 Liked: Cleanliness, room comfort, communication #### Some details... AC ! I really missed Air Conditioning... the room got very hot at night so I had to open the windows but noise was very uncomfortable... so ##### Yolette Stayed 3 nights in Nov 2022 ### 4/10 Poor #### Jean-Christian Feb 25, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Check in was complex. was asked to sign a three page contract in Spanish. Check ou was not good either. I had to insist to receive proof that i was being reimbursed for the deposit and to be given a proper invoice. ##### Jean-Christian Stayed 1 night in Feb 2023 ### 4/10 Poor #### Yolanda Apr 2, 2023 Disliked: Cleanliness, amenities, communication Charged for 3 person but didn’t prep room for 3 (glasses, towels, coffee, water, coffee pods and cups…). Never cleaned the floor in living room. Had to leave a note to request clean glasses after asking twice I’m person. Beds were smaller than described. Welcoming letterhead said Deluxe suite w hen I booked Executive suite… I could go on. Concierge was very friendly and Shay’s willing to assist. ##### Yolanda Stayed 4 nights in Mar 2023 ### 2/10 Terrible #### Maria Nov 26, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Unfortunately our stay was not the best. Phone did now work. The AC did not work. They had this control that monitor everything with no instructions. No Menus in the room . Everytime we needed something we had to go down. They even left the food in refrigerator from prior stay. So disappointed. ##### Maria Stayed 2 nights in Nov 2022 ### 8/10 Good #### Timothy John Apr 10, 2023 Liked: Cleanliness, room comfort #### Almost a great place to stay This is an interesting hotel, I’ve stayed there quite a few times and nothing changes. The building is beautiful and the hotel and rooms are as nice as any 4 or 5 star hotel in CDMX. So why does nobody stay here ? I can only think it’s because the ambiance is austere, it’s just not a happy place. The ground floor has a restaurant, never open, a shop, never open and a great coffee bar, never open. When you check in they make you sign a 3 page official document with the rules and regulation ! The restaurant on the roof is really nice, too bad the food doesn’t match. I was there twice and was only 1 other person both times. The location is ok but not great since it’s on a 1 way street and it quite a way to get onto it, if you’re coming from the opposite direction. All in all it’s a beautiful hotel with very large, nice rooms but it’s not a happy place to stay. ##### Timothy John Stayed 1 night in Apr 2023 ### 8/10 Good #### Miguel Jul 25, 2023 Liked: Cleanliness, room comfort, communication #### Part time front desk This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul. I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk to help me. The room was hot because there's no central air conditioning. There is a cooling unit that does a decent job cooling the room but it's not central air. Tip: if you arrive really late or need to check out very early call ahead so you don't end up without someone at the front desk. The property is closed doors at night but just knock and the Porter will let you in. Overall I would recommend this hotel and would stay here again so long as they have sales. Regular price is a bit high. ![Bathroom sink](https://a.travel-assets.com/ugc/hotel-reviews/63F2C3A36980407A53218A71BED37FEA46FC65251690318853227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom shower](https://a.travel-assets.com/ugc/hotel-reviews/B60CDE79749BA0B7C6FF1E16D271CA28B3B1BB2E1690318852049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great water pressure](https://a.travel-assets.com/ugc/hotel-reviews/36E9269FDAF7BE4BC3205EAE04BA2A91E0714CC61690318853473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom comfy bed](https://a.travel-assets.com/ugc/hotel-reviews/8A49D5E868F0E7E777E941401B42536BB1C71D4E1690318847951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miguel Stayed 3 nights in Jul 2023 ### 8/10 Good #### David Jul 31, 2023 Liked: Cleanliness, property conditions & facilities, communication Es un hotel muy bonito y propicio para el descanso. El check in fue lento y confuso. ##### David Stayed 1 night in Jul 2023 ### 10/10 Excellent #### horlando Jul 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Hotel boutique muy bien ubicado. ##### horlando Stayed 2 nights in Jul 2023 ### Expedia's Latest Trends ### Hotels > - [Singular Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Singular-Centro-Historico.h96132411.Hotel-Information) > - [Hotel Lua](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Lua.h108334846.Hotel-Information) > - [Casa Tanimisha](https://www.expedia.ca/Mexico-City-Hotels-Casa-Tanimisha.h37910237.Hotel-Information) > - [Casa Cleo Boutique Stays by Viadora](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cleo-Boutique-Apartments-By-Viadora.h75272566.Hotel-Information) > - [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > - [Mansion Papilio](https://www.expedia.ca/Mexico-City-Hotels-Mansion-Papilio.h19658950.Hotel-Information) > - [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > - [Casa Frida Coyoacan](https://www.expedia.ca/Mexico-City-Hotels-Casa-Frida-Coyoacan.h91846259.Hotel-Information) > - [AR 218 Hotel by ULIV](https://www.expedia.ca/Mexico-City-Hotels-AR-218.h7413214.Hotel-Information) > - [Room-cozy Room With Terrace 5](https://www.expedia.ca/Mexico-City-Hotels-Room-In-Studio-Cozy-Room-With-Terrace.h103028007.Hotel-Information) > - [Colima 71 Casa de Arte Hotel](https://www.expedia.ca/Mexico-City-Hotels-Colima-71-Art-Community-Hotel.h91373978.Hotel-Information) > - [Hotel Diligencias](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Diligencias.h9605497.Hotel-Information) > - [Hotel MX lagunilla CDMX, Trademark Collection by Wyndham](https://www.expedia.ca/Mexico-City-Hotels-Hotel-MX-Lagunilla.h45741724.Hotel-Information) > - [Maria Condesa](https://www.expedia.ca/Mexico-City-Hotels-Maria-Condesa.h5806067.Hotel-Information) > - [Casa Luciana Condesa](https://www.expedia.ca/Mexico-City-Hotels-LUCIANA-CONDESA.h83396970.Hotel-Information) > - [Hospedaje Coscomate 69 ](https://www.expedia.ca/Mexico-City-Hotels-Hospedaje-Coscomate-69.h110261048.Hotel-Information) > - [H21 Hospedaje Boutique](https://www.expedia.ca/Mexico-City-Hotels-H21-Hospedaje-Boutique.h29348786.Hotel-Information) > - [Hotel Flamencos Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Flamencos.h70967884.Hotel-Information) > - [Flow Condesa](https://www.expedia.ca/Mexico-City-Hotels-FlowSuites-Condesa.h11630939.Hotel-Information) > - [Hotel Emma](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Emma.h105615691.Hotel-Information) > - [Hotel Dos Naciones](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Dos-Naciones.h9310519.Hotel-Information) > - [Love Hotel Kron](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Kron.h11259764.Hotel-Information) > - [Casa Cibeles by Lumina](https://www.expedia.ca/Mexico-City-Hotels-Casa-Cibeles-By-Lumina.h103028341.Hotel-Information) > - [ArcoSuite](https://www.expedia.ca/Mexico-City-Hotels-ArcoSuite.h92612351.Hotel-Information) > - [City Express Plus by Marriott Ciudad de México Periférico Sur Tlalpan](https://www.expedia.ca/Mexico-City-Hotels-City-Express-Plus-Periferico-Sur-Tlalpan.h13372500.Hotel-Information) > - [Hotel Real del Sur](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Real-Del-Sur.h3347730.Hotel-Information) > - [Coyotito Beds Coyoacán](https://www.expedia.ca/Mexico-City-Hotels-Coyotito-Beds-Coyoacan.h28931957.Hotel-Information) > - [Casa Izeba](https://www.expedia.ca/Mexico-City-Hotels-Casa-Izeba.h96730682.Hotel-Information)