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Reviews of Hotel Stanley by HappyCulture

3 out of 5
Hotel Stanley by HappyCulture
61 rue Pierre Semard, Nancy, Meurthe-et-Moselle

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 588 reviews" "
Rating 8 - Good. 259 out of 588 reviews" "
Rating 6 - Okay. 105 out of 588 reviews" "
Rating 4 - Poor. 41 out of 588 reviews" "
Rating 2 - Terrible. 11 out of 588 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HongDao

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have a room facing the park the view in the morning and evening is pleasant. staff is excellent, They happy to assist you any way they can to make your stay pleasant
Stayed 3 nights in Apr 2024
Response from Quentin FRANÇOIS - Directeur/Manager on Apr 15, 2024
Thank you so much for your excellent feedback!We're delighted you enjoyed your stay with us!We hope to see you soon in Nancy!

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and rooms are beautiful and vintage. Loved the decor, staff were really friendly, good central location. Tea and coffee making facilities, sparkling water dispenser , coffee machine and cake! in reception. Difficult to park outside to drop luggage off and I hadn't been advised about this and the temporary road closure and road works.
Stayed 1 night in Aug 2023
Response from Aurélia on Aug 31, 2023
Thank you very much Sabine for this magnificent 4/5 rating!We are delighted to read that you had a pleasant stay with us, thanks in particular to the quality and professionalism of our team, available 24 hours a day, as well as the comfort of your room.Looking forward to welcoming you again during a future stay in Nancy,Happyculturement,

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two days In Nancy
Lovely staff, great room and good location
Stayed 2 nights in Mar 2023
Response from Aurélia on Mar 22, 2023
hello Michelle and thank you very much for this magnificent note of 10/10. We are delighted to read that you enjoyed your stay with us and we would be delighted to welcome you again, Happyculurement,

8/10 Good

Kristina, Brookings

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed there 3 nights and ended up extending for another night. Staff are excellent—friendly and very helpful. Rooms (compared to N. America) are small but bed and bathrooms were clean. Elevator is tiny so we took the stairs most of the time when we didn’t have luggage. No AC but the nights were cool and we opened the windows (Don’t do this if you are sensitive to sound—you’ll hear the noise from outside). Very basic toilettries provided—all-in-one hand, body and hair soap in a dispenser, that’s it. So bring your own if you need lotion, conditioner etc. Complimentary coffee/tea available in rooms and in the lobby. The location is excellent if you want to be near the shops, train, bus and tram station. We felt safe during our stay.
Stayed 1 night in Oct 2022
Response from Aurélia on Oct 18, 2022
Hello Kristina and thank you very much for your note and your kind words towards our team and our hotel. We are delighted to read that you appreciated the welcome given by our team as well as the location in the heart of the city of Nancy. We take note of your remarks concerning the toiletries and will report the information to our management. We would be delighted to welcome you again during a possible next stay in Nancy, Happyculturement,

10/10 Excellent

Yassine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Quentin FRANÇOIS - Directeur/Manager on Jul 29, 2021
Un grand merci pour ce fabuleux 10/10 Yassine ! Au plaisir de vous revoir à Nancy,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the middle of everything and close to the train station. I loved the coffee provided in the small lobby of the hotel. The staff is very professional and go out of the way to please you. I was grateful that Florien at check in gave me a quiet room not facing the streets. Thanks for a great stay at the city of Nancy. Will definitely come back. Edward Ramos, New York
Stayed 3 nights in Jul 2021
Response from Aurélia on Jul 18, 2021
Thank you very much Edward for your very kind comments towards our team, more particularly Florent and our establishment. We are delighted that you had a pleasant time with us in our beautiful city of Nancy and we will welcome you again with the same pleasure during a possible next stay, Happychaleurément,

4/10 Poor

Alexandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Hotel clean and nice staff but not hotel definitely not as nice as on the pictures. No lobby, just a tiny corridor opening on a small front desk. Cheap building and entrance, not corresponding at all to the pictures. Rooms are very small and noisy. Breakfast room is at the basement level with no window.
Stayed 1 night in Sep 2020
Response from Aurélia on Sep 29, 2020
Hello Alexandra and thank you for taking the time to review your stay. We are sorry that the room did not live up to your expectations. Do not hesitate when you arrive to request a larger room, if we have availability we will always change your room to meet your expectations. Regarding the breakfast room, it is actually located in the basement. Right now, due to COVID we are offering breakfast baskets to take to your room if you prefer that to the breakfast room. Regards,

8/10 Good

Vrabcho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Florent on Sep 21, 2020
Bonjour, je vous remercie pour votre note, j'espère que votre séjour aura été agréable. Au plaisir de vous revoir; Cordialement

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Aurélia on Jul 22, 2020
Bpnjour Vincent et merci pour votre note. Au plaisir de vous accueillir lors d'un prochain séjour sur Nancy. Happycordialement,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, some free biscuits and drinks, good location, beautiful and clean room!
Stayed 1 night in Feb 2020
Response from Benjamin on Feb 27, 2020
Good morning, Thank you for your opinion, it goes straight to our hearts and motivates us to constantly improve our services. Hope to see you again soon. Benjamin, Manager

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, small rooms, very friendly
Stayed 1 night in Oct 2019
Response from Florent on Nov 28, 2019
Hello Christian, thank you for your review, I am glas that you had such a pleasant stay with us. Cordially,

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
As if hotel group management could not care less !
No air conditioning in the whole property by +42° : how come ?
Stayed 1 night in Jul 2019
Response from Florent on Jul 28, 2019
Hello Daniel, I am sorry about that, but we do not have aircon, and yes, we know the weather has been hard on our customers. Such temperatures are unusual for our city, therefore, aircon is not needed most of the time. I hope you had a great time in Nancy, Cordially, Florent

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Not nice
Our stay in Nancy, France was great. The hotel is rated 3 stars, but is hardly 1 star. The lobby is shabby, the room was tiny, the bathroom floor not clean and the elevator very, very slow. Also no air conditioning.
Stayed 3 nights in Apr 2019
Response from Camille on May 3, 2019
Hello, We are sorry to hear you did not enjoy your stay at our hotel. We do our best to satisfy our customers. Happycordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Outstanding staff
An excellent young lady served buffet breakfast on 12/30 really good : she works hard & quick, full of smiles during so many clients asking this or that! She was off on my 2nd day visit 12/31 > hope could meet her again next time when visit Nancy !
Stayed 2 nights in Dec 2018
Response from Quentin on Jan 3, 2019
Thank you very much for this very nice comment !!! We have welcomed you with pleasure ! See you soon :)

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms clean, , staff helpful , breakfast generous and great location.
Stayed 1 night in Sep 2018
Response from Kevin - Happynaute en formation on Oct 3, 2018
My team and I are happy to read your comment. The comfort of our customers is one of our priorities. We look forward to seeing you again on your next visit. Happyculrurement Kevin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic but comfortable stay
The hotel is centrally located, and close to many restaurants and shops. The hotel is always staffed, which is nice, and always has free water, tea, and coffee at the entrance which is nice. Breakfast is very basic, as was or room. Parking was hard to locate, and because the hotel entrance is on a tram line (with no cars allowed), parking and check in was a bit difficult. Maybe a map and cost of parking locations would be helpful if provided for guests prior to check in.
Stayed 5 nights in Sep 2018
Response from Kevin Happynaute en formation on Oct 3, 2018
Hello, We thank you for your opinion about our hotel, and are pleased to know that you have been satisfied with the work we have provided. We take into account your recommendations regarding parking and the cost of the pitches. Happycordialement Kevin

8/10 Good

Chelsea

Liked: Staff & service
Decent room in central location
This hotel had a great central location, and right next to a tram stop. There were some cracks in the ceiling (possible mold?), and the room was not very big for 2 people. However the staff was very nice and accommodating.
Stayed 4 nights in Sep 2018
Response from Emilie B - Manager on Oct 23, 2018
Dear Chelsea, Thank you to share your expérience in our hotel. It's all the time a pleasure to welcome you and make everything to enjoy you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happyculture Nancy
Great hotel, right in the centre of town and being greeted with sweets and bottled water is my preferable way to check in.
Stayed 1 night in Mar 2018
Response from Emilie Bzymek on Mar 26, 2018
Dear Anonymous! We wait you with pleasure for a next trip in Nancy! Happyfriendly

10/10 Excellent

Ken, Upland, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Coeur de City Hotel is a pleasant small hotel located within walking distance of most of the sites in Nancy. It is a short walk from the train station. The staff is friendly and helpful. The rooms are comfortable and clean. Breakfast was amazing.
Stayed 1 night in Jan 2018
Response from Emilie B - Manager on Feb 13, 2018
Dear Ken, Thank you very much for your comment. I hope we will see you for a next trip in Nancy! HappyFriendly,

6/10 Okay

Danish, Paris France

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Good location
The bed & pillows were comfortable. The room smelled like vanilla & cigarette (two smells I cannot stand). There was a cigarette butt on the floor under the heater. The room was so small that I tripped over my suitcase twice. The bathroom was a little creepy. But the worst part was the breakfast: the bread was very stale and so were the croissants. We are in France. This is not acceptable.
Stayed 1 night in Dec 2017
Response from Emilie Directrice on Jan 22, 2018
Hello Madam, I understand your disappointment and apologize for the inconvenience. I will do the necessary with the cleaning women so that it does not happen again. We are at your disposal 24 hours a day to help you and to change rooms when necessary (bigger also). For breakfast bread, we work with a baker and am sorry you did not like it. I take into consideration your remarks for your next stay with us so that you do not encounter these inconveniences.

8/10 Good

Chris, Newark, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where I needed to go.
Was attending a conference at the university. Good location for that.
Stayed 1 night in Nov 2017
Response from EB on Nov 27, 2017
Dear Chris, Thank you so much for your comment and your note. It was a real pleasure for us to welcome you and hope to see you for a next trip in Nancy. Emilie BZYMEK Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go there again.
Friendly personnel. European breakfast, free bottled water, muffins, café and tea at the lobby. Clean room, free wifi, cafe and tea in room. Overall very pleasant stay, I will prefer it next time at Nancy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice when visit Nanay
Great staffs, special compliment to Director Ms Emilie ; Front desk Ms Marion & Ms Dominik ; Restaurant people ; Housekeeping.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, inadequate staff.
The hotel itself was ok however the staff were very frustrating. No they only when we checked in get the key to a room someone's was already occupying (walked in on them) but when we checked out we were told we had a 400€ phone bill (which we hadn't used). Very annoying. Also the shower was extremely tiny.

10/10 Excellent

Javid, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and good location.
Very clean , friendly staff, good breakfast, free bottle of waters provided at the reception.

10/10 Excellent

ana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel in the heart of Nancy
Very close to train station, near the centre and lovely staff.

8/10 Good

Christopher, Saint Jean Cap Ferrat

Liked: Cleanliness, staff & service, room comfort
Comfy, modest hotel in beautiful Nancy.
We chose this hotel for its location right in the heart of Nancy, as its name suggests. This was our first road trip in France with our two dogs, and the staff couldn't have been more welcoming. The property is not exactly luxurious, but the room was clean and quiet. The only real drawback is that there is no hotel parking available, so we had to park on the street and be mindful of parking restrictions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. So convenient to public transportation and sightseeing. Staff were extremely friendly and helpful.

6/10 Okay

Jose

4/10 Poor

Issa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This was a very difficult experience.
It's very difficult to find, even with GPS. The hotel needs a much better sign. The one they have is tiny, dark, and squeezed between its neighbors on a busy street. The guest must find street parking or a car park (poorly signed inside) a few blocks away. I found it difficult to navigate inside the hotel with a suitcase and small dog because the room, hallways, lobby, and elevator are very, very small. Even with a nice request, you are told that there will be absolutely no help forthcoming from staff as you try to navigate double parking and unloading car on a busy tram street.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
The hotel is convenient mostly for its central location, within the city centre 5 minutes from the station and Place Stanislas, and next to a stop of the number 1 tram line. The room was quite basic, but comfortable. The hotel offers free espresso and bottled water, which is a nice gesture. One drawback is the acoustics of the building: one can hear what's going on in the staircase, and in adjacent rooms.

4/10 Poor

Lewis, Denver

Disliked: Room comfort
Location Ok, not quiet inside.
Nicely located next to transportation (train, tram), parking close by. Double glazed windows remove outside noise, but older former apartment building suffers clumps and squeaks from other rooms above and hallway noise is porous at all times. Breakfast was surprisingly good.

10/10 Excellent

Richard, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd do it all again!
Absolutely fantastic! Wonderful, helpful staff. Very clean hotel, seems to have been remodeled not long ago. Short walk to the train station and maybe 10-minutes walk to Place Stanislas and Musee des Beaux Arts.

8/10 Good

shantouman

Liked: Cleanliness, staff & service, room comfort
Value
Midtown Nancy within walking distance of Stanislas square, the central market, a shopping mall steps away. The room I had was on a square, but Nancy is so quiet at night that noise was no problem. Doubly paned French doors. Tiny bathroom but that is standard at this level of French hotel. Complete buffet breakfast for 9 euros in the basement cave.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seems cheap ....
.... but far from Good Value. Dirty and very noisy. Pay a bit more for a better hotel and get some sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfactory
No complaints

8/10 Good

Vik, UK

Liked: Cleanliness, staff & service, room comfort
Good hotel but noisy rooms
Great hotel and fabulous location but rooms require some serious sound proofing. We stayed here for 3 nights and 2 of those were great. They had a family staying next door to ours during our last day and we could here absolutely everything from the room. Kids being kids were really noisy and at times it felt as if they were just in our room. I would recommend the hotel as long as you have no one living in the neighbouring room.

6/10 Okay

Larki, Uk

Ok for business trip
Was pleasant, but not great

8/10 Good

Scott, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very convenient location
Picked hotel for proximity to station for 6am train. Requested 5am call which never came. We were warned that phone might not be working.The builders are still there and the corridors (2nd Floor) are dusty. Staff were friendly. Tram stop just outside.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars
Much better than I expected. The cover photo does not do this hotel justice, my room had a high ceiling, impecible wifi connectivity and all the conveniences of a much higher rated hotel, all for an excellent price.

8/10 Good

Mary, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Very nice room. Friendly, helpful staff

8/10 Good

Karen, Prague

Liked: Staff & service
Decent little hotel
Great to have parking just on the doorstep. Nancy is a charming little town and this hotel is in a great location although beware if using GPS as it has you going down one way streets.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy location for station and city sights
Close to station and short walk from major sights. No air conditioning but staff managed to provide a fan which worked well. Staff not as comfortable with English but very helpful and friendly. Breakfast was fine. Would use the hotel again.

10/10 Excellent

Damon, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Don't get it twisted, this isn't the greatest hotel in the world. The room was very small and the bed was mattresses on the floor, but for the price -- I loved it. The room was clean, the staff was friendly and the location was perfect. I absolutely would stay here again.

6/10 Okay

Matthew

Liked: Staff & service
Good for a quick trip through town
Nice enough place, tho a bit high price for what it is. I've stayed in many small renovated hotels similar to this, and compared to them, I have to say the shower was very tiny and almost unusable for even a medium-sized person. Room had a slight odor. Breakfast was much better than expected. Only a small additional charge (8 Euro) to have the dog, which was a nice positive.

8/10 Good

Isaac, Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Simple but nice
The elevator was out of order and took some time to repare Without this problem I would recommend the hotel

6/10 Okay

Beth, Germany

Liked: Cleanliness, staff & service
Good value but noisy
Great location in the middle of the city close to the tourist sites and shopping. Also very close, cheap parking (I paid 12 euro and some change for the 2 nights I stayed). The hotel is definitely a 3 star European hotel (equivalent of a 2-2.5 star American hotel). It is by no means luxurious but decent considering the price and location. The beds are hard and uncomfortable. The rooms have no soundproofing whatsoever- you can here EVERYTHING going on in the hotel from your room. I could here the guy in the next room blow his nose while I was in my bathroom, yuck. Also no minibar and all the cups are plastic (which I had expected). There is free wi-fi and free breakfast- I didn't eat the breakfast so I don't know how good it is. I would recommend this hotel to someone who is looking for a reasonable decent room for a good price. If I visit Nancy again I will most likely stay at a different hotel.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for the quality
All is good except the shower which is very small