Private beach, sun loungers, beach umbrellas, beach towels

Reviews of UNAHOTELS Naxos Beach Sicilia

4 out of 5
UNAHOTELS Naxos Beach Sicilia
Via Recanati 26, Giardini Naxos, ME

Reviews

8.2

Very good

Rating 10 - Excellent. 91 out of 283 reviews" "
Rating 8 - Good. 130 out of 283 reviews" "
Rating 6 - Okay. 44 out of 283 reviews" "
Rating 4 - Poor. 12 out of 283 reviews" "
Rating 2 - Terrible. 6 out of 283 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly staff. Mr. Davide and Mr. Nunzio made you feel special. It was a great time! Wish I could have stayed longer.
Stayed 1 night in Apr 2024

8/10 Good

Vinay

Travelled with family
Very nice resort property. Stayed last week for a couple of days- shoulder season. Staff friendly, courteous. Had breakfast and dinner twice at the property, variety of tasty options, enough to cover different dietary preferences. Parking available. Nice pebbly beach. Rooms are updated, modern and spacious, only issue is the bathrooms. In all three rooms we booked they were original (from 20yrs ago), aging poorly with shower drainage issues. Close to the highway if you drive, but the Lidl grocery store is 15mins away by car if you need anything more for your kids etc.. Altogether a nice stay, property was not full at time of our stay, so very quiet, modern and spacious rooms, but place shows age in bathrooms, hallway carpets and some decor. I would stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort. Stay here not Taormina.
So the resort was great. It is definitely a resort, not just a hotel. Location: it's a 25 minute drive to Taormina, where the great restaurants and shops are. We found a parking lot and parked every day for 6 euros until midnight. Staying in Taormina with a car is a non-starter. I don't know if the hotel has a shuttle into town. The town of Naxos also has dining that is walkable from the hotel. Hotel: There was live music every day. Free parking. Tennis courts and pools. Multiple bars and restaurants. It was a lively place, though it skews older and attracts the tour bus set. There is an attached beach with hundreds of loungers that can be reserved (or sat on until the reservers come). The downside is that it is a pebble beach, not a sand beach. So no walking without sandals. The grounds are gorgeous. It feels like the Caribbean with all of the palm trees. The hotel is on the way to Catania (do not stay in Catania if you can help it, ESPECIALLY with a car. It's a slum and I've never seen such awful driving) and Syracuse if you want to do day trips like we did. Tolls between Naxos and Catania are under 2 euros. The room was comfy, but they use those dual single beds to create a queen and I fell in-between them once. I don't know how these still exist. The place is very clean. I definitely recommend the Unahotel Naxos. And when I return to the region, as I am sure to do, I would make it a point to try to stay here again.
Stayed 4 nights in Oct 2023
Response from GM on Nov 13, 2023
Dear Lisa,thank you for taking time to share with us such a positive feedback! Our whole team is daily fully committed to satisfy our guests' expectations with competence, offering them a personalized solution to their requests. We are happy you had a beautiful stay at the Unahotels Naxos Beach Sicilia and you appreciated our services that are able to guarantee relax and fun at the main time.Hoping to host you again in future, G.M. Antonio Tommasi.

10/10 Excellent

Charmaine

Stayed 5 nights in Jun 2023
Response from GM on Nov 13, 2023
Dear Charmaine,we are happy that offered service to you by Unahotels Naxos Beach Sicilia met your expectationsWe hope to be able to welcome you again,kind regardsGMAntonio Tommasi.

10/10 Excellent

Maria

Stayed 4 nights in Sep 2023
Response from Una Hotels Manager on Oct 19, 2023
Dear guest, thaks you for your good feedback

10/10 Excellent

Rodney

Stayed 2 nights in Sep 2023
Response from Unahotels manager on Oct 19, 2023
Dear guest, thaks you for your good feedback.

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much fun at Una Hotel!
Nice large resort located on the beach with two pools and a beach club. while we didn't use the pool, we did use the beach club all day and loved it.! very friendly service and great location will definitely stay again if in the area. For the value this was an excellent stay. It also has entertainment, so it feels like a cruise ship a little bit.
Stayed 1 night in Sep 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 12, 2023
Dearest Mr. Federico, Thank you for choosing our hotel to spend your holiday and I am equally pleased that you enjoyed our structure and our services, such as our beach. I hope to see you soon,

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Service was excellent!! Resort needs a complete renovation. Breakfast buffet was horrible. You need to pay 1.50 for each beach towel
Very uncomfortable bed
Garden view!?
Garden view 😱
Stayed 5 nights in Sep 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 11, 2023
Dear Mr.Jeffrey, thank you for your review. I am so glad that you appreciate the care of our team in order to realise our guests wishes. As you notice, our resort is surrounded by the nature to offer to our guests the chance to get out from the hustle and bustle of the city and find here the relax needed. Regarding our restaurants, we would inform you that in order to guarantee a typical Sicilian gastronimic experience we opened "Casa del Massaro" restaurant that with both "pizzeria la zagara" and "stella di mare ". Thank you for your advises, we took note about it, in order to improve our services.We hope your comeback,best regards,

8/10 Good

Sam

Stayed 2 nights in Sep 2023
Response from Una Hotels Manager on Oct 19, 2023
Dear guest, thaks you for your good feedback

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. More than I expected. Will be very happy to return.
Stayed 2 nights in Sep 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 11, 2023
Dear Mrs. Teresa, thank you for these kind words, I noticed that you enjoyed your stay here at the Unahotels Naxos beach, all of us will be happy to have you here again,Warmest regards,

8/10 Good

Harshika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Una Hotels Manager on Oct 19, 2023
Dear guest, thaks you for your good feedback.Regards

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, great access to beach, breakfast buffet was excellent with wide choice. Downside was loud music during the afternoon and in evenings/night which could be heard clearly in bedroom in main building.
Stayed 5 nights in Sep 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 12, 2023
Dear Mrs.Anne, reading your mention we can understand that all in all you appreciated your stay here. As you wrote, our hotel offers to our guests a plant of choice of services such as, the private equipped beach, the several swimming pools, a restaurants wide choice, and so on...Regarding your suggestion, we took note about it and we will try to improve our room soundproof.

10/10 Excellent

Ashfia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It is a lovely hotel, very relaxing, nice local town. Gym needed aircon as it made it unusable in the heat. Otherwise great!!
Stayed 4 nights in Aug 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 11, 2023
Dear Mrs.Ashfia, we are so pleased to receive your review , I well noticed that you appreciate your stay here, the careful our our staff to our guests and to our resort. We appreciate your advice regarding to the gym airco, it is important for us improve our services.Kindly,

8/10 Good

moe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Showers need updating
Stayed 1 night in Sep 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 11, 2023
Dear mr.Moe, thank you for your positive mark, i hope that your experience here at the Unahotels naxos beach was fine. Furthermore, our guests advices are important for us, thus, regarding your suggestion, we would inform you that our resort offers to our guests rooms in a villa that are completely refurbished, including bathrooms. I wish on your come back here at the Unahotels Naxos beach to benefit from our pools for adults and children, our restaurants, "Casa del massaro" and "Stella di mare" and our pizzeria "la Zagara", our well equipped beach and its bar, and all the others several services that uit includes. Best regards,

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, will definitely come back
Stayed 5 nights in Aug 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Aug 26, 2023
Dear Anna, I appreciate your good review, all of us will be so happy to have you here as our guest again to benefit from our services. Looking forward your stay here,

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms need a renovation desperately. Grounds were nice, pools were lovely. Beach was just ok - no sand, just stones and shells. Charging for beach chairs and umbrellas on top of day rate is in poor taste. Hotel is fairly far from Taormina. Had I known exactly how far, I would have booked elsewhere. My kids enjoyed it, however, because of the pool and the grounds. Next time, I'd book in the center of town in Taormina to avoid all of the back and forth to dinner/shopping/sightseeing. (We had no plans to do any of those in Giardini Naxos, so staying here was kind of a waste for us.)
Stayed 2 nights in Jul 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Aug 26, 2023
Dear Mrs.Daniela, thank you for your review. As you well noticed, our Hotel is placed in the Giardini Naxos bay, surrounded by the city center and the nature, and linked by a shuttle service with Taormina City center. Our resort offers to our guests several services such as: the private beach and pools, kids club and teen club, three restaurants to guarantee to our guests a plant of choice, tennis and padel courts and the olympic pool. Anyway thank you for your review, best regards,

6/10 Okay

Ray

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noise in the late evening. Many people were still partying. One night was extremely difficult due to the fact that the whole hotel had no water and no electricity in a very hot summer. I lost a lot of sleep that night due to heat.
Stayed 3 nights in Jul 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 13, 2023
Dear Mr.Ray, we were very sorry to learn that you were not satisfied with your stay at the UNA Hotel Naxos beach. We would inform you that during your stay here, Sicily was burning and all around there were fires and electricity problem, we tried to do our best to reduce the problem inside the resort and to give best services to our guests. Otherwise, we took note about the noise and we will do our best in order to fix it. Best regards,

8/10 Good

Markus

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very nice overall layout of the property, lots of trees (very green) and a huge Olympic pool. Rooms were OK but we had a lot of ants. Room cleaning repeatedly brought only 2 towels for 3 persons, which was annoying. Options for heated food in the standard restaurant (evening) were very limited, especially for young kids.
Stayed 6 nights in Jul 2023

8/10 Good

Mckenzie

Stayed 4 nights in Jul 2023

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Break
Really lovely Hotel and staff. Plenty of excursions on offer and options of a quieter beach or busier pool for sun and sea. We were half board and the restaurant service was wonderful. Run like a well oiled machine a thank you must go to Nunzio P who looked after my daughter and me so well. Would definitely recommend. We did the helicopter flight over Etna with Helijet which is located next door so very convenient for that too.
Stayed 5 nights in Jun 2023

6/10 Okay

Dorota

Travelled with family
Disliked: Staff & service, property conditions & facilities
Property is dated and service isn’t great. I wouldn’t say this is a 4 star hotel. Stayed at another propery owned by this chain and it was much better. Wouldn’t come back.
Stayed 1 night in Jun 2023

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Food was a good variety. Large resort. Air conditioner was not working. Ask to have someone look at it and no one came
Stayed 2 nights in May 2023

10/10 Excellent

Janet Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Great facilities. Choice of pools. Excellent food. Top notch resort...
Stayed 2 nights in May 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 14, 2023
Dear mrs. Janet, thank you for your remark, I can understand that our team did a good job and I am very happy about that. We will be happy to welcome you again, Best regards

8/10 Good

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location, close to the beach
We stayed for 3 nights in early May, the hotel is very clean and offers many facilities. The food is good, the pool area is very nice as is the access to the beach. Sunbeds get uncomfortable after a while as they have no padding. The room is nice and ours had views of Etna to one side and the sea to the other, only grey area is the bathroom was dated and could do with a refit.
Stayed 3 nights in May 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 13, 2023
Dear Roberto, thank you for your advice, maybe using padding on sunbeds can be a good idea to improve our beach service. We can learn to your review that you enjoyed your stay here all in all, we are happy to have given to you a pleasant stay here, best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds and very good variety of facilities. Good family hotel. Food is overpriced. Wi-Fi is in the lobby and in the room only ( you have to keep TV on to have Wi-Fi) - not eco friendly.
Stayed 4 nights in Apr 2023
Response from Antonio Tommasi, Manager Unahotels Naxos Beach on Oct 13, 2023
Dear guest, thank you for your remark. We are so glad that you enjoyed your stay here at una hotels Naxos beach. Regarding your suggestion, we are working to be more eco-friendly. As you considered, our resort fits perfectly with families needs, we offer a baby sitting service, a mini- kinds- green cub in order to give to children and teenagers the chance to have fun. Hoping to welcome you again soon as our guest,Best regards,

10/10 Excellent

Emily

Stayed 2 nights in Sep 2022

8/10 Good

Bhagwandas Damodar

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was good and responsive. Strangely scrambled egg was provided but poor quality. Fried egg was only available at extra cost. It was not possible to get well cooked soft pasta. Very limited vegetarian choice
Stayed 7 nights in Sep 2022

2/10 Terrible

Catrina

Stayed 5 nights in Aug 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing qeeks stay
The main hotel room was bright ,smart and comfortable. The viila room was too dark amongst the trees and not as recently updated.
Stayed 7 nights in Jul 2022

6/10 Okay

gabrielle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The grounds & hotel is pretty outdated. The food is also super average. Considering the price I would stay elsewhere.
Stayed 3 nights in Jul 2022

4/10 Poor

Shervon

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I will never stay here again… the service is generally slow but also the resort lacks proper signage and communication is horrible. On our checkout day we called the front desk at 9:10 to ask if a cart can pick us up to bring our bags to reception as our room was very far, our taxi to the airport was scheduled at 9:30. At 9:30 no carts arrived we called again requesting that the cart be sent to us. At 9:45 we called again and still no carts were sent to us. My friend and i with our loads of bags decided to take the long walk to check out and during our walk to reception still no sight of carts heading to our area. When raised to the manager at the reception area he cared less to even give an explanation or make the situation light as we’ve now lost our taxi to go to the airport which is 50 minutes away and had to rebook one for ourselves. Really poor experience and i don’t recommend this hotel to anyone that cares about basic hospitality.
Stayed 3 nights in Jul 2022

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2022

8/10 Good

Evelyn, DPO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early season, not everything open
Difficult to rate as very early season and lots of the facilities weren't available. This should be made clearer on the website. Having ssid that, staff were very friendly and we really enjoyed our stay.
Stayed 7 nights in Apr 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful, friendly staff. First week of the season so a number of the facilities (we would’ve really appreciated a snack bar) were not open. Overall we had a great holiday. The immediate surrounding area is a bit shabby but perhaps not surprising after a couple of tough years!
Stayed 7 nights in Apr 2022

10/10 Excellent

EIVIND ROAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and large rooms with good view of the ocean. Very good gym and swimming pool. Breakfast was included for all quest even we booked without breakfast. There are many restaurants only 5minutes walking.
Stayed 2 nights in Oct 2021

10/10 Excellent

Anthony D

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, guest only dining, bar and beach. Friendly staff great value would have liked to stay a week Live band at night
Stayed 3 nights in Sep 2021

8/10 Good

dietmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Had a great time at this nice tourist class hotel with a nice children/family pool area. The breakfast only varied a bit in the selection of sweets, while the dinner was a bit more varied although the choices was rather limited to 2-3 pasta dishes, a rice dish and perhaps a soup or similar for kids, while there was usually 1-2 rather anonymous meat dishes, a fish dish and some sides. The dessert buffet was the most varied and interesting part of dinner with several very tasty options most nights. Also, we wasted a lot of food waste every night as everything was served due to corona and the staff did not understand "little" or "taste", so every time we wanted to taste something, we got a big portion. Stayed in an executive twin room with 2 kids (+1 adult) with an extra single sofabed and the view from the small balcony was really great as we had a really nice view of Etna from there (from 4th floor). Only downside was the very loud music/entertainment every evening that started right around bedtime for the kids and lasted until very late.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good!
Stayed 4 nights in Jul 2021

10/10 Excellent

KayJay, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were very friendly. Especially the breakfast staff, reception and kids club team. The hotel had good Covid regulations in place including temperature checks on entry and in reception, sanitiser everywhere, use of face masks, markings and everywhere was kept very clean eg between use of sun beds. I loved the fact the kids had their own room in the apartment and the air conditioning in the room was brilliant and decor was modern (although the bathrooms could maybe do with updating at some point). There was some evening entertainment which was great considering the restrictions in place they had to adhere to. The hotel is a short walk from several great restaurants. I would definitely return or consider another Una hotel, the one in Toarmina looked great too.
Stayed 6 nights in Aug 2020

10/10 Excellent

JackDagger, London

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing the food was 10/10 and the weather was consistently sunny with blue sky. Service at the hotel however, the staff were very unfriendly and reluctant to help or serve apart from the bar man!
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bedroom in the main hotel was excellent with lovely views over the sea and Etna. People in the vilas were not so fortunate from what we were told. We appreciated the free drink on arrival. Staff were helpful and efficient
Stayed 2 nights in Oct 2019

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
...
Good location of the hotel. Nice beach next to the hotel and great pools, but the beach could be open longer. Really tasty and good breakfast every day. Nice views and friendly and helpful hotel stuff. Shower was not that good, because of the pressure of water. The water was almost not coming so that was a bit annoying and not good for us.
Stayed 8 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Family Holiday
Undoubtedly the star of this hotel are the 4 swimming pools which are a great facility, however unfortunately the rest of the hotel is a little disappointing. The facilities are tired and dated, and in need of some modernisation, particularly the restaurants, rooms and pool bar areas. The hotel run a very useful free shuttle bus in to Taormina which is great, however the general service offered is average and be aware that many other things at this hotel carry an extra charge, pool towels, sun loungers on the beach etc. Whilst this hotel provides a good location on the beach with plenty of restaurants nearby, a 4 star rating is generous given the standard of the hotel and service offered.
Stayed 6 nights in Sep 2019
Response from G.M. Antonio Tommasi on Sep 25, 2019
Dear Guest, thank you very much for taking the time to write and convey your comments and observations having stayed with us here at the Unahotels Naxos Beach Sicilia. We’re glad you appreciated the surroundings, especially the pool areas : the maintenance staff is deeply involved in the activities and if the outcome lives up to your expectations, the credit definitely belongs to them. Recently, a process of renovation has started, and until now, the refurbishment has included rooms in villetta, surrounded by the garden. This project of modernization will surely continue, including the Hotel rooms in the main building, the restaurants Oasys and Stella di mare, making them more modern and comfortable and guaranteeing a more intimate and suggestive atmosphere where eat. We'll keep in great in great consideration your opinion, hoping to you again Sincerely G.M. Antonio Tommasi

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019
Response from G.M. Antonio Tommasi. on Sep 4, 2019
Dear Guest, we are so sorry for the score you have given us which represents that our service hasn't met your expectations. It will be a strong stimulus to do even better day by day. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Basic toiletries available. Nice balconies to each.
Stayed 7 nights in Jul 2019
Response from Antonio Tommasi on Aug 6, 2019
Dear Guest, we appreciate your review and thank you for sharing your thoughts. Our team is certainly concerned on how you rated us. Come to visit us again, it will be a great pleasure for us! Best regards G.M. Antonio Tommasi

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from Antonio Tommasi on Aug 6, 2019
Dear Guest, we appreciate your review and thank you for sharing your thoughts. Our team is certainly concerned on how you rated us. Come to visit us again, it will be a great pleasure for us! Best regards G.M. Antonio Tommasi

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2019
Response from Antonio Tommasi on Aug 6, 2019
Dear Guest, we appreciate your review and thank you for sharing your thoughts. Our team is certainly concerned on how you rated us. Come to visit us again, it will be a great pleasure for us! Best regards G.M. Antonio Tommasi