Reception

Reviews of Best Western Mesquite Inn

2.5 out of 5
Best Western Mesquite Inn
390 N Sandhill Boulevard, Mesquite, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1009 reviews" "
Rating 8 - Good. 274 out of 1009 reviews" "
Rating 6 - Okay. 83 out of 1009 reviews" "
Rating 4 - Poor. 44 out of 1009 reviews" "
Rating 2 - Terrible. 41 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pulling an OHV/trailer and there was ample parking for us and the members of our group we saw there too. The staff was friendly and the pool closed at a good time for the noise to stop by 10
Stayed 2 nights in Mar 2024
Response from BW Mesquite Inn on Mar 26, 2024
Thank you for staying with us ,it was a true pleasure having you folks as our guest.Have a great week and Safe Travels!!

6/10 Okay

Lucy, Salt Lake City

Travelled with partner
Room was not clean, food smears on table, used soap in bath/shower, toiletry items on toilet tank.
Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on Mar 26, 2024
We appreciate you bringing this to our attentionso we can investigate to what happened.We wish you wonderful weekendSafe Travels!!

6/10 Okay

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pancakes at breakfast were the best. The rooms need an update TV's are not HD and beds are not comfortable.
Stayed 2 nights in Mar 2024
Response from Best Western Mesquite Inn on Mar 19, 2024
Thank You so much for choosing us and being our guest !It has been our pleasure having you be a part of our BW Family .Best Western Mesquite Inn

10/10 Excellent

Calene

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed staying at this property because it was near the places we were traveling to. We could jump right on the freeway just down the street. The breakfast was adequate and there was hot food available. The room was clean and comfortable. It was on the street side so was a little noisy with traffic but not bad.
Stayed 4 nights in Mar 2024
Response from Best Western Mesquite Inn on Mar 19, 2024
Thank You so much for choosing us and being our guest !It has been our pleasure having you be a part of our BW Family .Best Western Mesquite Inn

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and for the most part, tidy. It is starting to show its age and the breakfast was so-so.
Stayed 5 nights in Mar 2024
Response from Best Western Mesquite inn on Mar 19, 2024
Thank You so much for choosing us and being our guest !It has been our pleasure having you be a part of our BW Family .Best Western Mesquite Inn

8/10 Good

Hans

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything was fine - great location, friendly staff, comfortable beds - but breakfast ending at 9AM on weekends - really? Also, please get some rubber wheels/casters for the cleaning carts - it sounded like a freight train every time they rolled past the door.
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on Mar 19, 2024
We apologize for any deficiencies We appreciate you bringing this to our attention So we can investigate it and take necessary measures for maintenance or replacement if deems to be .We wish you wonderful weekend Safe Travels Hope to see you again soon! BW Mesquite Inn

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Mesquite!
Stayed 2 nights in Mar 2024
Response from Best Western Mesquite Inn on Mar 19, 2024
Thankyou so much for your nice review!

10/10 Excellent

Maria

Travelled with family and small children
Very clean 😉
Stayed 1 night in Mar 2024

8/10 Good

Tamra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with outlet by sink. We had to keep pushing the reset button to get it to work.
Stayed 1 night in Mar 2024
Response from Best Western Mesquite Inn on Mar 19, 2024
We apologize for any deficiencies We appreciate you bringing this to our attention So we can investigate it and take necessary measures for maintenance or replacement if deems to be .We wish you wonderful weekend Safe Travels Hope to see you again soon! BW Mesquite Inn

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for ease of Fwy Exit/Entrance, Dining & Friendly Staff.
Stayed 1 night in Mar 2024
Response from Best western Mesquite inn on Mar 19, 2024
Thank you so much for the kind words!!Our pleasure having you as our guest .BW Mesquite Inn

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024
Response from Best western Mesquite in on Mar 19, 2024
Thank You so very Much for staying with us and being a loyal Guest .We look forward to seeing you again soon!BW Mesquite Inn

10/10 Excellent

Valerie, Clinton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, quiet and perfect space for my family.
Stayed 1 night in Mar 2024
Response from BW Mesquite inn on Mar 19, 2024
Thank You so very Much for staying with us and being a loyal Guest .We look forward to seeing you again soon!BW Mesquite Inn

6/10 Okay

Stefhanie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly and attentive. Room was decent, shower head was attached cricked and screamed the entire time. Pool wasn’t very clean.
Stayed 4 nights in Mar 2024
Response from BW Mesquite Inn on Mar 12, 2024
Thank you ,we appreciate you staying with us.Have a wonderful week and Safe Travels!!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from BW Mesquite Inn on Mar 12, 2024
Thank you so much for the RatingHave a wonderful week andSafe Travels!!

8/10 Good

Ken, Avonlea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Feb 2024
Response from armida jimenez on Mar 4, 2024
Thankyou so much for the kind words, Our pleasure having you as our guest

4/10 Poor

Maren

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Upon checking in left a really bad taste in my mouth, the older front desk woman was not friendly, nice, helpful or accommodating AT ALL. She was supposed to call us when our room was clean and that never happened. The younger gal on night shift was sweet. But if I would rather stay at a casino than inconvenience Armida by trying to check into a room I payed for.
Response from BW Mesquite Inn on Feb 24, 2024
Thank you for the review, We will investigate as to what happened and what we can do better.We apologize for any misunderstanding on our early check-in policies. We wish you a wonderful weekend Safe Travels!!

6/10 Okay

Mary, Mayville

Travelled with family
Liked: Cleanliness, staff & service, amenities
This motel was very clean and provided nearly everything we needed for our overnight stay. The only problem was a big one for us. One of the queen bed mattresses was in very poor condition which lead to a bad night's sleep for us. The other bed, where our daughter was sleeping, seemed to in excellent condition.
Stayed 1 night in Feb 2024
Response from armida jimenez on Feb 22, 2024
Thankyou for your review,We will investigate as to what happened and can do better.We apologize for any deficiencies you may have experienced during your stay.We hope you give us another try

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2024
Response from armida jimenez on Feb 20, 2024
Thankyou for staying with us and for your kindness.Have a great day!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind and helpful staff! Nice rooms and convenient location. Great stay!
Stayed 4 nights in Feb 2024
Response from armida jimenez on Feb 20, 2024
Thankyou so much for staying with us.Have a wonderful day

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms need maintenance, bathroom door shut difficult, sofa bed was broke, internet didn't work and smell was horrible... musty/moldy smell... would not recommend... definitely not a $200 room!
Stayed 1 night in Feb 2024
Response from armida jimenez on Feb 20, 2024
We apologize for any deficiencieswe appreciate you bringing this to our attention so we can investigate it and take necessary measures for maintenance or replacement if deems to be.Have a great day!

2/10 Terrible

Kayte

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from BW Mesquite Inn on Feb 17, 2024
Have a wonderful day and Safe Travels!!

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. There was long black hair on the bathroom floor and in the tub upon our arrival.
Stayed 2 nights in Feb 2024
Response from armida jimenez on Feb 14, 2024
THANKYOU FOR YOUR REVIEW, HAVE A WONDERFUL DAY :)!

8/10 Good

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service
the eating area is small, the breakfast was minimal, and my room smelled of cigarette smoke
Stayed 1 night in Feb 2024
Response from armida jimenez on Feb 13, 2024
Thankyou for your review, Have a great day!

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024
Response from BW Mesquite Inn on Mar 21, 2024
Thank you so much for your rating.Have a wonderful day and Safe Travels!!

10/10 Excellent

Connie

Stayed 1 night in Feb 2024
Response from BW Mesquite Inn on Mar 21, 2024
Have a wonderful daySafe Travels!!

10/10 Excellent

LiJu

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from armida jimenez on Feb 8, 2024
Thank you for your review, Have a wonderful day

2/10 Terrible

Tara

Disliked: Property conditions & facilities
Bed was hard and lumpy. Breakfast was small not very many options
Stayed 1 night in Feb 2024
Response from armida jimenez on Feb 5, 2024
we apologize for the inconvenience and any deficiencies we appreciate you bringing this to our attention.Have a great day!

8/10 Good

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 1 night in Jan 2024
Response from BW Mesquite Inn on Jan 30, 2024
Have a wonderful day.Safe Travels!!

4/10 Poor

W O

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water for shower and shower faucet came off
Stayed 2 nights in Jan 2024
Response from armida jimenez on Jan 30, 2024
we apologize for any deficiencieswe appreciate you bringing this to our attention so we can investigate it and take necessary action for maintenance or replacement if deems to be.We wish you a wonderful week and safe travels

8/10 Good

Anthony

Travelled with partner
Room was very clean. Didn’t like being right by the pool with kids slamming the gate. Also didn’t like a $25 charge if we wanted to check in early. We had forgotten about the one hour time change, so arrived an hour early. We have had enough of being nickel and dimed to death.
Stayed 2 nights in Jan 2024
Response from armida jimenez on Jan 29, 2024
Thankyou for your review, Have a wonderful Week!

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from armida jimenez on Jan 29, 2024
Thankyou for your review, Have a wonderful Week!

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient, good breakfast, don't have to walk through a casino
Stayed 2 nights in Jan 2024
Response from BW Mesquite Inn on Jan 25, 2024
Thank you for your review, have a wonderful weekend. Safe Travels!!!

6/10 Okay

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
We were there for a soccer tournament Jan 18-20… the room rates were increased by $100 per night for these dates. When we checked in they said we had to let them know that day if we were staying through Sunday morning. We said yes… but 2 hours later we found our game schedule had changed, so we went back to desk and said we wouldn’t need to stay over Saturday night. They said we were locked in and couldn’t change length of stay we were being charged for. Seriously, 2 hours from checking in we couldn’t change length of stay from 3 nights to 2 nights? On top of room rate beung $100 more per night than average rate?
Stayed 3 nights in Jan 2024
Response from BW Mesquite Inn on Jan 23, 2024
We apologize for any inconvenience,Hope you have a great week and Safe Travels!!

10/10 Excellent

Deanna

Travelled with partner
The room was very comfortable and the associate that checked us in was very knowledgeable about the area. We’ll definitely stay here again!
Stayed 1 night in Jan 2024
Response from BW Mesquite Inn on Jan 23, 2024
Thank you so much for staying with us.It was a pleasure having you as our guest.Safe Travels!!

6/10 Okay

Chérie

Stayed 4 nights in Jan 2024
Response from BW Mesquite Inn on Jan 17, 2024
Have a wonderful weekend Safe Travels!!!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from BW Mesquite Inn on Jan 16, 2024
Thank you for your rating ,Have a great day and Safe Travels!!!

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here twice in last month and was very pleased with the accommodations both times. Room is clean and well appointed. Was everything we needed.
Stayed 1 night in Jan 2024
Response from armida jimenez on Jan 8, 2024
Thankyou for your review!

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were kind and seemed as if we were imortant. Place was so clean.
Stayed 1 night in Jan 2024
Response from armida jimenez on Jan 8, 2024
Thankyou for your review!

8/10 Good

SU-CHONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from armida jimenez on Jan 8, 2024
Thankyou for your review!

10/10 Excellent

Sandra

Stayed 1 night in Dec 2023
Response from armida jimenez on Jan 6, 2024
Thankyou for your review!

10/10 Excellent

Bryan, South Jordan

Stayed 1 night in Dec 2023
Response from BW Mesquite Inn on Jan 23, 2024
Have a wonderful weekSafe Travels!!

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beds a little too soft. Breakfast was ok.
Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 30, 2023
thankyou for your review, Have a Happy New Year!

8/10 Good

Katie

Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 29, 2023
Thankyou for you review, Have a Happy New Year!

10/10 Excellent

Johnine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
A clean, quiet place with a very spacious room. Breakfast was good and employees were nice and helpful. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 27, 2023
Thankyou for your nice review, Hope you have an amazing New Year!cheers!

10/10 Excellent

Cassidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were several dining options right by the property. 5 of us were comfortable in the large room. The pull out couch was loud and the mattress was thin and you could feel all the springs, but there are not many pull out beds that are great anyway. The beds/bedding/pillows were good and the room was clean. The staff was friendly and helpful. Breakfast had a good variety of choices. Coffee and hot water machines available in the lobby all day.
Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 21, 2023
Thankyou for your review, Happy Holidays to you!

10/10 Excellent

Randall

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 21, 2023
Thannk you for the review!Happy Holidays!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 21, 2023
Thank you for your review!Happy Holidays to you!

6/10 Okay

Paulette, Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hot water and had to call. Finally after a half hour of running the faucet it got hot. The tv reception was terrible and the sound so crackly you could not understand it.
Stayed 1 night in Dec 2023
Response from armida jimenez on Dec 19, 2023
We apologize for any deficiencies we appreciate you bringing this to our attention so we can investigate it and take necessary measures for maintenance or replacement if deems to be.We wish you Happy Holidays and Happy New YearsBw Mesquite Inn

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from BW Mesquite Inn on Dec 19, 2023
Thank you so much for the kind words!!Our pleasure having you as our guest .Safe Travels!!

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023
Response from BW Mesquite Inn on Dec 19, 2023
Thank you so much for the kind words!!Our pleasure having you as our guest .Happy Holidays!